Bought books here, and they were in the worst shape ever, the place was dirty, and the employees…read morewere rude. Never coming back. Thanks for reading this review, I hope this helps with future decisions. Have a great day!

Brought a box of books in to sell. At no point did they ever tell me that it was store credit only…read moreuntil I went back to see what they were offering. They essentially wasted my time by not being upfront when I called. The best part though was they had my books for a couple of days to look them over, when I got there and found out about the store credit only I declined and walked out. Got home to find out that the most expensive book in the box ($90 or more on eBay) was missing. Phoned to find out what happened to it and was essentially called a liar by the staff member I talked to. So I'm out an expensive book but The Bookshelf gained an expensive book and cost them nothing but an insult to a customer. Sell your books at your own risk there or at the very least check them before you leave the store, even then I wouldn't put it past them to try and gaslight you into thinking you never brought that book in. Never going back there. If it let me I'd put a few negative stars the experience was​ that horrible.

One thing that I came away from Thunder Bay with was the fact that there is a ton of gift stores…read morehere. Like lots. Like more gift stores than there is holidays to give them at. When you hit the Finnish Bookstore, the selection is huge and most to all of it is stuff that you'd actually want to give someone. The place does hold true to its title. It is rooted in Finnish ancestry, as is a large portion of Thunder Bay. It also has Finnish books, those being both in Finnish and about Finland. Not knowing a word of Finnish, save "Mikä ajaa te alhainen 'paikalla ei enemmän kalja'?" I tended to stay away from that section. There are different sections of the stores for different needs, almost like a very scaled-down department store, but focussing on home-wears and gifts. You may want to peruse the kitchen-ware section as well. There is a main kitchen area that I'm pretty sure is used to run courses or demonstrations on cooking, most likely Finnish. So if you're lucky, some day you'll be able to come in, grab some new kitchen duds and feast in some Lihapullat.

Ordered over $100 worth of back issues online. After 3 weeks they finally packed and shipped my…read moreorder after numerous ignored email inquiries. Finally receive the package and it's shorted 3 books. Unsurprisingly my email inquires for a refund/re-ship have been ignored thus far. Very unprofessional. Buyer beware.

Slow service. Waited over a week for them just to look at and process my order. I wish I had…read moreread the other negative reviews.