I purchased a number of garage cabinets being the first time I purchased from NewAge. On receiving…read morethe cabinets I found the craftsmanship, the quality and value was second to none. I was honestly surprised of the detailed quality of cabinets and moreover the thought rendered and engineering of each cabinet. Virtually every aspect of putting the cabinets together were thoroughly thought through and made assembly a breeze All that said New Age Customer Service were phenomenal. Think of it, a customer service department that not only answers emails but actually thinks ahead and makes recommendations to better the experience. I actually was asked if I'd like a refund for an inconvenience. The customer service are as phenomenal as their product line. This was my first purchase but assure you it will not be my last. I'm now looking at their outdoor product line. New Age has set a new and very welcomed standard that other retailers should follow.

I want to share my experience with this company: I ordered…read moremany products to build and outdoor kitchen and received the shipment. But my contractor could not install it due to some unforeseen circumstances. When we opened the boxes months later we noticed that the refrigerator was missing. I did not expect anything from the company since it was my fault most probably that I did not check the shipment correctly or the refrigerator was stolen or something else. I still contacted with the company just to ask them if they could check if they sent the item. They checked and confirmed that it was sent. But surprisingly they sent me a replacement free of charge as a compliment. The customer service by BHARATI was very timely, effective, courteous and responsive. She called me and sent emails enough times about this ticket and for other purchases I placed later and a couple delivery problems. I don't know about the products' quality or durability as they are still not installed but I am very confident if I have further problems the company will stand by their products. Overall, great company, greater customer service and greatest representative.

Chatelet is a "Wow" - the best kept secret in Toronto for elegant pieces that are unique and epic…read more Theresa, who owns Chatelet, is a creative genius who turns out gorgeous hand painted furniture that is truly one of a kind. Don't take my word for it - check out the stunning transformation in the photo below. The compliments I have received on everything I've purchased from Chatelet have been "OMG! That's gorgeous!" If you love elegant, romantic furnishings in the style of shabby chic, French country and/or McKenzie Childs that are truly unique for a VERY reasonable price, run don't walk to Chatelet and get started on creating rooms that are an absolute masterpiece.

Unfortunately, the start-to-end customer experience for me was riddled with unprofessionalism which…read morehas turned me off from supporting this store in the future. When I first came to the store, I was helped by her daughter who was polite, however, I was confused why she spent a lot of time ranting and complaining about her mom (the store owner - Theresa) to a stranger. However, I didn't chalk it up to much and moved on. Awhile later, after I bought a set of chairs, and the owner and I had agreed that her team will not re-paint the wood frame and I'll buy the fabric. This resulted in a mutually agreed discount due to the reduced labour in repainting and sourcing/purchasing the material. However, when my parents came to drop off the fabric, Theresa began back-tracking on our arrangement and tried talking them into paying more! She complained how much labour this project was going to take, and how much she undercharged us for the chairs. Moreover, she began complaining about sourcing trim for the chairs, which again, her daughter confirmed was possible in my first visit! My dad had to offer to buy it for her for her to stop complaining because she was making such a fuss about it, despite it being an essential step in any upholstery job. This all felt rude and disrespectful; why bother negotiating if everything flies out at a moment's notice? We continued on because we had already paid for the fabric and designed our living room with these chairs. We asked that the original chair's fabric be given back to us (for another project, since we paid for it anyways), which Theresa acknowledged. However on pick-up day we found out they had been thrown into the trash!! We were only given a "whoops, my bad" apology. Our family also works with fabrics and DIY projects a lot, so we had a good idea of how much fabric this project may take. We had specifically asked that any excess to be given back to us and we knew how much that excess would be. Upon pick up day though, the remainder was less than what we expected. Also, the wood frame hadn't been cleaned and was covered in dust. Not to mention she proceeded to complain during cash-out, again, how undercharged these chairs were and how she'll never do a project like this again. I simply cannot understand how someone can run a business like this. It's completely unfathomable to our family to ever treat a customer in this regard. However, at this point, we didn't care what she said/did because we were utterly done with this store and just wanted our chairs. The cherry on top though was seeing a recent post on her store with the exact same fabric from our chairs. Now mind you, this fabric is expensive and was from a family-run Etsy store in the UK, and from what I can see, is the only store online that sells it. I have visited the fabric stores the owner said she frequented when finding materials for my chairs, plus about 10 other fabric stores in the GTA, and none of these stores carry this fabric. Given the track record that Theresa has established (not responding to my emails, back-tracking on prior arrangements and trying to get my parents to cough up more money, complaining about sourcing trim for the job, throwing out the previous fabric despite being asked otherwise and not doing anything to rectify that mistake, and passive aggressively complaining about how she charged too little for the chairs throughout the last half of the project), I wouldn't put it past her to have taken a piece of fabric, without permission, for this new project. If this is incorrect, I'll happily withdraw my accusation, however the evidence is really stacking up. Save yourself a world of hurt, and go to another store.

The Pretty Clean Shop in Toronto's Junction neighbourhood is a charming shop for anyone interested…read morein sustainable living and eco-friendly products. It is a woman founded business that has a thoughtful curation of products sourced across Canada. The shop's focus on waste reduction and sustainability can be seen in every corner, offering a diverse range of products from home accessories, such as decor and cleaning tools, to toys, gifts, and personal care items. The shop focuses providing products that are free from toxins, made with safe ingredients, and has a few refill stations of "(un)packaged" goods for easy refilling into your reusable containers. Thev refill stations offer customers a great opportunity to reduce both cost and waste. Their refill stations include a large selection of household cleaning and laundry products, body lotions, soaps, creams, shampoos and conditioners. The Pretty Clean Shop is a one-stop shop anyone who wants to live a more sustainable lifestyle without compromising on quality or style. I also like how they are a participant of the Pact recycling program, offering a drop off point for empty beauty packaging that cannot be thrown in the blue bin.

I just wanted to take the time to thank for the beautiful wallpaper. The quality and finished…read moreproduct is amazing !! It turned better than I imagined!

From the owner: Art Vision Decor – Premium Wallpapers for Stylish Interiors…read more Looking to transform your walls? At Art Vision Decor, we bring you a wide selection of European and Ukrainian wallpapers, along with custom seamless designs printed to fit your space perfectly. From modern minimalism to artistic statement walls, we’ve got something for every taste. We proudly serve Toronto (GTA) and surrounding areas, offering not only top-quality wallpaper sales but also professional installation for homes, condos, and commercial spaces. Exclusive designs you won’t find elsewhere High-quality, eco-friendly seamless materials Expert advice to match your style & space Art Vision Decor – wallpapers that make your home or business unforgettable. Contact us today to explore our collections!

Union Lighting is known to have the most lighting selection in all of Toronto. We came here to get…read moreinspiration and to check out some lighting IRL instead of just me imagining through Pinterest. We wanted some statement lights over our dining table and kitchen counters. I don't understand why there are such low ratings here. I'm sure many people here are just browsing, and I rather have a sales rep give us the space and only come to us if we need help and seriously find a piece we're considering. So I have no issues with how no one really came up to us. There's a lot of lighting, but personally, not enough contemporary/modern lighting to our liking. We did take some pictures of the few we liked that are more contemporary-inspired. However, we don't love it enough to pull the trigger. The prices for the lighting are very high for the ones we looked at, about $1500 (for that round chandelier) to $5600 (Criss Cross silver lighting). We liked the look of the round chandelier the most. To our surprise, our neighbour has the same one. So loses that unique appeal. Also don't know how we would change the light if it burns out? Lighting is all personal preference. This trip nothing really screamed "this is the one" for us. If you're into other design themes like traditional, industrial, mid-century modern etc, you may find there is more to your liking than the modern/contemporary styles here. I still recommend to check it out though for yourself if you're in the market for lighting.

Customer service is terrible. I've been to the store 3-4 times and I have to wait for the same…read moresalesperson for more than 20 minutes every time. This salesperson couldn't give me the time of the day even though I just bought a light fixture that costs more than $1k. I would have cancelled the order ( due to poor customer service) but I'm sure they will think of a way to charge me restocking fee. Will take my business somewhere else!

The Entire crew at DECORIUM went above and beyond their usual protocol to help us out!…read moreVery Much Appreciated!!

Purchased a couch in late 2020 for over $1,200, which comes with a reasonable expectation of…read moredurability and workmanship. A button detached within the first months and was repaired by the store, indicating an early workmanship issue. Since then, multiple additional buttons have come loose, suggesting this was not an isolated incident. Communication via email and phone resulted in only two options being offered: pay a $300+ moving fee to return the couch for repair or arrange and pay for transportation myself. For a product at this price point, this approach to a recurring defect is disappointing. Buyers should factor in the product n quality and how post-purchase issues are handled.

Very large, mostly empty parking lot in the middle of a ring of vacant retail stores…read more The liquor store is open to 11pm !! The only other thing here is sadness

New developments have really improved this plaza. The LCBO was probably the only reason why you…read morewould bother to venture out behind the Superstore, Canadian Tire and Mc D. Bulk Barn, Asian Market, etc are a few of the new.stores I noticed but alone, they add to the appeal of the plaza. Conveniently located next to the 401 and Weston.

On recent delivery experience where I had ordered by phone and included the delivery charges, I…read morereceived a copy of the receipt only. After several email attempts and phone messages left unanswered I was finally able to reach Serge to arrange for delivery and get a copy of the actual invoice not just a receipt. When the delivery team called to say they were 1/2 hour away, I mentioned that my crew had already left for the day and they could leave it with the concierge. They told me that they could not deliver inside as it was curbside delivery only. This was never explained to me or I would have alternative arrangements to have someone there to move it. They said they could re-deliver at my expense. They took zero responsibility for not explaining that it was curbside only, even after I had told them it was being delivered to a condo and the concierge wiuld accept the order. None of this was explained and it cost me an additional $95 for another delivery. When I asked why they would not take responsibility for their own actions he was very rude, basically said it was my word against his. That saying it was not explained and it being explained were two different things. I did not record the call so at the end of the day I am out of pocket. I have referred loads of clients to them over the past couple of years because their pricing is cheap but I will definitey not be doing that again.

Everything you read about this place is true. While the products they carry are nice, they aren't…read morethings you can't find anywhere else. What you won't find at most places that you can find here though is a complete and utter lack of customer focus. For them, your loyalty and experience aren't even second to the business, they're dead-last on the list. I purchased 2 vanities from this place, at separate occasions. I had a pretty awful pre-purchase experience with the first one, but the product was nice and the price was right, so I wrote it off as a one-off. I'm generally pretty understanding, so I wanted to give them another shot. After a second terrible experience now, this time post-purchase, I can say confidently that this place could care less about your business or your experience. Places like this shouldn't be rewarded for treating people this way, considering how fierce the competition is out there. Avoid, avoid, avoid.