Excellent customer service is rare nowadays, but we found it with Wescraft! We had an appointment…read morefor Wescraft to take a look at several issues/questions with our newly purchased travel trailer. From the moment we pulled into the parking lot, we knew we had picked the right place! The office staff was friendly and had our paperwork in hand, They were prepared for our appointment and we were quickly looking at our list of issues with their professional, skilled technician, Jason. He knew his stuff and went through our list either correcting issues or explaining how things work in the trailer. Jason was patient when we asked follow up questions and did not make us feel rushed at all. We had expected to leave the trailer with them, but everything on our list was addressed and we were on the road, with our trailer, in about an hour. No charge. Wescraft's solid customer service and skilled employees earned our business for future repairs and maintenance on our RV trailer.

Friendly and commutative. Reasonably priced. The receptionist was very patient and helpful.read more

Friendly & courteous front desk, with mechanics delivering service when promised. I like supporting…read morelocal independent businesses on Key Peninsula.

Very friendly, fast, and fair priced service. Great guys to work with. Ron communicated very well…read morewith me throughout the process of repairing my truck.

I traded my Nissan Titan in for a 2025 Nissan Frontier and needed a trailer brake controller…read moreinstalled. My RV guy recommended a shop, but that shop could not get the universal controller they purchased to work. I found one on line and after a phone call with Kitsap Muffler in Gorst, I stopped by and they made sure I was ordering the right parts. Today, they installed it in about 90 minutes. The manager, the service technician and the scheduler really know their business and were extremely helpful. If you need a muffler or trailer work, I highly recommend this business.

Katelyn did a great job answering questions and being attentive on the phone. Daniel was a great…read moremechanic, very accommodating, and Bryan was kind enough to give me a good deal even though I messed up. Would recommend these guys to anyone needing muffler work.

Quality gear install. Fast service Good pricing local to…read morekitsap county . Yukon dealer

This business was recommended by another auto shop for gear related things. Was not sure what was…read morewrong with my truck and called to see if he could take it for a drive and see what was wrong. Driving it for 2 min he had an idea of what was wrong. Wound up, he was right. Drivers side brake caliper was locking up, and sound was a bad wheel bearing. They wound up doing all the work that day!! John got on the phone and started getting parts delivered while the other mechanic started taking apart the truck. New, driver side universal joint, two new wheel bearing assemblies, new rotors, calipers and break pads. Super knowledgeable about the work they were doing. Super fair on the price they charged. Highly recommend. Will go back for any of my mechanical needs. Thanks!

Finally had the dreaded Honda Odyssey transmission failure at 169,000 miles and my local mechanic…read morerecommended that I take it to Rick at Transmissions NW. He was able to take the car in right away and figure out that it indeed needed a new transmission. Rick was extremely knowledgable and recommended that we go with an outsourced rebuilt transmission due to some bearing rebuild peculiarities with the Honda transmission instead of having him rebuild it on site. That option ended up saving us some money. The van was completed in a timely manner and the shop communicated continuously throughout the process. When I got it back, she was back to her old self and shifting smoothly. It is also nice that the rebuild came with a nation wide warranty. I trust my local mechanic and when he recommended Rick, I came in pretty confident. How I was treated reinforced that recommendation. Definitely recommend. Mike

Great little shop they got us in and out same day friendly staff and fair prices not like some of…read morethe other shops in town I would recommend them for your next repair or maint

We utilize L&R for our fleet. They are always quick to get us in when we have a high priority…read moreissue, communicative in what the findings are and upfront in pricing. We appreciate the entire team here. They helped us navigate an issue we had when we purchased a vehicle over in Federal Way. Upon driving it home, we found it was dumping gas. Brad and Matt immediately found the issue, and were extremerly helpful. We continue to use L&R for fleet as well as personal vehicles. It is nice to know we are supporting another small - local family owned - business.

Recommended to me a long time ago and still provides great service. Very accommodating and fair…read more Good work and good value. Can't say enough.

I just had a simple request. I needed help with my back tail light changing a bulb. I know i…read moreshould have been able to do it myself but i was confused about which bulb. The two young men in the shop were so nice and helped me. I really appreciated how nice they were! Thank you!

I've been doing business with these folks for twenty years. I've never experienced a more…read moreconsistently positive business relationship. Quite simply, the best auto repair shop I've ever known. A little over four years ago I moved nearly an hour away. Since the owner passed away around the same time, I immediately started looking for another shop to work with. I have found some good shops. None of them better. So, I keep going back.

Really good service, reasonable prices, and just all around nice to deal with. I had them repair…read morethe AC system on my '94 GMC pickup, calling for a new compressor and a bunch of other parts. Also had them do an oil change while it was there. Considering all the parts and labor, I felt the price was very reasonable. It's nice to "support the little guys" especially when they do a good job for a fair price. We'll be back.

Al's Automotive is THE place to take your car. I had to take my Jeep Grand Cherokee SRT in to get…read moresome work done on the driveshaft. They made the whole process quick and painless. They were able to easily diagnose the problem and promptly put together a plan to fix it and in no time I'm driving my car again without issue. The guys are friendly and VERY knowledgable. It's really tough to find a place where great people care enough to do a great job, but I feel that is exactly what Al's Automotive is all about. If I ever need mechanic work done, I'll be taking my car to Al's.