Raisa and Mitch who own and operate Cats Pyjamas are hands down the BEST!…read more I have been living in Toronto with my two cats while working for the past 6months. It was really expensive and traumatizing to fly my cats here from Los Angeles and I certainly could not fly them back and forth over the holidays, so I was faced with finding a pet sitting service that was affordable and trust worthy. I was stressed out about the whole ordeal until I came across Cats Pyjamas. I contacted them and set up a "meet & greet" before booking them and to my surprise it was a huge relief! There was some paperwork involved which I found to be thorough and thoughtful. It literally covers everything and it's nice to know that they want the best for your pet(S) while your away. Raisa and Mitch are friendly and respectful. I walked them through feeding routines, toys, etc. and they took notes! I had no hesitation handing over the keys to my place and care of my cats. They emailed me with photos, videos and everything my cats were up to while I was away. I had no doubt that upon my return everything would be as I left it...and of course it was! I exclusively use Cats Pyjamas because the level of quality and care is exceptional. They are worth every cent and more. Great people who love and care for your pets the way you would.

We had absolutely the best cat sitting experience with Mitch and Raisa. We used their services for…read morea week this summer and we came back home to a happy cat. None of the back turning and fussing :). It was pleasure to sign up, they were always responsive to emails and the daily reports were an absolute pleasure to read.

PetsGo are incredible. I've been using them for a year now, and I can't imagine ever switching. No…read morematter where I am, I receive daily updates by email or through the app on how my cat Hassle is doing, how much she's eaten, etc. I even receive a picture of the little jerk, provided she's not hiding under the couch. I can even see exactly when they came by to visit, and I can now even schedule a specific time I'd like them to come by. I can book times, pay invoices, receive updates, and send and receive messages through their app, which makes this the simplest and most efficient petsitting company I've ever worked with. Sarah and Jake's friendliness and professionalism is the real draw though. I know my cat is in good hands with them, and they take the stress out of the process, leaving me free to enjoy my travel.

We are so happy to have found PetsGo from their business cards seen around our neighbourhood! After…read morereading the website and seeing that they were insured, bonded, and pet first aid certified, we knew that we found the right provider. Over the last year, Sarah has become an indispensable petsitter for our 2 cats. She's extremely reliable, organized, and professional - a total pleasure to work with. I'm pretty OCD when it comes to our cats, so I can't believe that we've found someone as detail oriented and caring as Sarah to look after them when we're not around! Getting set up with PetsGo was pretty painless. We had an initial meet and greet at our house to introduce the cats, go over the forms, and provide a copy of our keys. The intake paperwork was extensive which really helped put my mind at ease that PetsGo would have all the right info and preferences of our cats. My favourite part about the service is that Sarah takes the time to send daily updates and photos (great for my peace of mind). She even noticed that our cats had shaved patches of fur (from a recent vet visit we forgot to inform her about) and kept an eye on them in case they became an issue. This is definitely high-quality service for a reasonable price! Most recently, after returning from our 2-week vacation, our cats were calmly snoozing like we never even left. They were definitely well-fed and well-exercised during our absence! The house was also spotless... possibly cleaner than we left it (Sarah took out the recycling and cat poo garbage, de-fuzzed our furniture, and somehow there were no hairball tumbleweeds everywhere. Magical!) We would highly recommend Sarah and PetsGo to anyone who is lucky enough to be in the service area!

This review is for their pet-sitting services only. It is more of a 3.5 star though than 3, but…read morethere is still the issue with half stars. So we had to leave for a week and really did not want to overload relatives with sitting of our cat, so I finally decided to give this business a try. Scheduling was pretty easy, it is done through their website where you complete a short questionnaire about your darling feline and shortly after you receive an email confirming the dates and giving you the name of you sitter. You will also receive an invoice which you can pay by PayPal or to the sitter. The sitter will contact you to arrange for keys pick up and to meet the puss. During this visit you show around your place(location of food, litter, toys etc) and sign an agreement outlining the terms of service. I think it would have been a good idea for me to get the copy beforehand, I'm sure you can also request for it to be mailed to you when booking. Some main points in the agreement include the payment schedule and the emergency plan in case of illness (name and address of your vet, emergency contacts). What took me by surprise is that one of the points states that they are not liable for the loss of home or possessions in it, which basically means that you have to blindly trust the person you give your keys to...hm. In our case everything was fine, no emergencies happened and I could tell that the cat has been well cared for, when we came back, there was still some food and a lot of water left in the bowls and the toilet was properly maintained. The shedding was minimal which indicates that the kitty did not stress much. My only concern and the reason for the star off is that our sitter was a smoker and I naively thought that pet sitters just like child sitters are supposed to come in a non-smoker package, apparently I was wrong about that and the next time will try to specify my requests accordingly. I also thought there would be more feedback during our away time, but I only got one email and only after I myself requested the status update. After we got home I got an email from the scheduler confirming that we are back and that the cat is not alone, which I thought was a thoughtful touch. Overall, I will use them again and recommend to others, as I hate begging in-laws for anything.

I have edited this review to reflect my overall experience with Casa Meow. Due to an unexpected…read moreproblem Casa Meow was throw for a loop and disappeared for a couple weeks. Once the issue had been addressed they immediately contacted me and have stepped up to continue providing fantastic care for my cat. My sitter Gail has impeccable qualifications, but even more importantly she cares for my cat.

Cat Sitter Toronto provides an extremely professional and reliable service for cat owners who need…read moresomeone to watch over their furbabies while they are away from home. I found out about the service on Yelp. At first, I was very nervous about using a cat sitting service and leaving my four cats (and my home) in the care of a stranger. However, after meeting Charlene, all of my concerns were put to rest. I can't emphasize enough how wonderful it was to receive daily updates (with photos!) of my cats while I was away. I was able to completely relax on my vacation knowing that my cats were getting the food/water/clean litter/attention that they deserve. It was also nice knowing that I would be contacted immediately if there was a problem. Coming home from my trip was also a very pleasant experience -- clean litter -- no smell! I was able to focus on loving my cats rather than spending 30 minutes cleaning the litter and trying to air out the place :) I will continue to use Cat Sitter Toronto services going forward, and would highly recommend this service to others. If you have any doubts, book an appointment and meet the cat sitter. This is a professional business run by someone who really cares.

My cat has been diagnosed with diabetes a couple years ago and is now on insulin twice a day. Since…read morethen, it's been difficult for me to go on vacation as it is very hard to find a cat sitter who can administer insulin to my cat OJ. It's also hard to leave him in the care of someone else. I found Cat Sitter Toronto on Yelp and it has been such a blessing! I moved to the beaches last year and spent so much time trying to find a good, trustworthy sitter. Charlene is just that! I hired her for the first time when I went on a trip to Montreal for a few days and she definitely put my mind at ease with the amount of detail she put into ensuring both OJ and myself feel comfortable. She gave me an update after every visit and even took pics for me. She also didn't make any decisions without running it by me first. OJ didn't need insulin for one of the visits and she confirmed with me first before making any decisions. If that were someone else, they probably would have given him insulin anyway even if his sugar was too low, which would have endangered his life. She's simply amazing! And she cares! She knows what she's doing and her attention to detail is something that anyone with a cat with special needs requires. No need to worry because she knows what she's doing! And even booking online was a breeze! Will definitely hire her over and over again!

I left my cat, Casper, at BBcat for three weeks and couldn't have asked for a better experience…read more From day one, Munib and Abby were incredibly responsible, attentive, and clearly genuine cat lovers. They sent me pictures every single day, which gave me complete peace of mind while I was away. Casper was happy, relaxed, and clearly having fun -- I wasn't worried or concerned for a single moment. It's such a relief to find a place where your pet is truly cared for like family. I would absolutely trust BBcat again and highly recommend them to anyone looking for safe, loving care for their cat.

Hanit and her helpers take great care of our cat while we are away. Hanit doesn't raise her prices…read moreduring the holidays and her flexibility with bookings and cancellations is what sets her service apart from the other pet sitting services in Toronto. I highly recommend Care Pet Services.

Came to my home and provided stress free service for my rescue cat. And at a better price than…read moreanywhere else! I'm so glad I found Hanit and her team!!

On Sept. 2, our dog Bruce suffered a deep puncture wound from another dog at Park9 Pearson --…read morebarely missing his eye -- requiring multiple vet visits and weeks of healing (and counting). Park9 Pearson -- in particular, General Manager Wendy Raven-Chang -- has downplayed the incident, attempted to shift blame onto Bruce, accused us of trying to take advantage of their "humanitarian side," and even suggested we were "breed shaming" the other dog -- a larger, stronger breed that was unharmed and faced no consequences. Here are the facts: * The incident could have been avoided. Surveillance footage shows the attendant was distracted on their cell phone and failed to notice the tension and aggression building, including the actual dog biting Bruce. * Bruce was left alone and injured. A timestamp from Park9 confirms he was bleeding and unattended for over 10 minutes. * No timely notification. Staff failed to inform us immediately; at pick-up, they downplayed the wound as a "cut" and did not provide proper information. * No follow-up. When we reached out, staff again dismissed the severity of his deep puncture wound as "rough play." * No accountability for the other dog. Wendy stated the dog had no prior issues and would remain a client. * Refusal to release footage. Park9 only showed a small snapshot during an in-person meeting. * Inconsistent offers. Wendy initially offered to fully credit our account for the vet cost, but later reduced the offer to only 50%. To date, we have not received any reimbursement and communication has ceased entirely. * Repeated concerns ignored. Wendy admitted other clients have raised issues with attendants being distracted by cell phones and the attendant-to-dog ratio, yet no action was taken. If this had been handled with honesty, compassion, and accountability, we wouldn't be writing this. It is disappointing because we have invested years into this service, and it took one incident for Park9 Pearson to turn their backs on Bruce and us. Park9 Pearson has gone to great lengths to protect the other client, their dog, and their staff and business, far more than taking accountability and showing compassion for Bruce -- the actual victim in this incident. To be clear: we will not be returning to Park9 Pearson. But we will be vocal about our experience -- for Bruce, and in the hope it drives real improvements in staff training, oversight, and communication so no other dog or family goes through this. On a positive note, Bruce is recovering well at home with his dads

I cannot begin to explain how much Park9 has changed my life! Single dog mom and never left my…read morepups side until I found this place. The most patient and caring crew to look after your pups! They give feedback, advice, and just care so much. I stalk the Webcams (alot) lol ... and I have even noticed how much my pups behavior has changed, I assume due to the proper care and comfort. They work through the difficult parts (my dog has zero off button) and embrace the great parts too. They even did a photo shoot for my pups 2nd bday! Please trust your pups here! My dog knows when I say "we're going to daycare & you're gonna get to play with all the other puppies" ... she loves it! Thank you all for the love you give my pup, and for giving me a little bit of my life back (I can't leave her alone lol) Have also gotten bathing and nails done a few times! Best place :)

We loved our experience with Cats Castle! Our cat was loved, played with, brushed and given lots of…read moreattention. While we were away, we received an email and photos assuring us he was ok. we highly recommend Cats Castle and Jo and her wonderful team!

Seems like the negative reviews are pet owners that don't know the price beforehand and doesn't…read moreknow how staying at a strange location will affect your Cat's behaviour. This boarding place is a great middle ground between having Cat sitters and boarding at a vet. Your Cat is boarded in rooms with many suites that opens into a hallway. You can pick suites with windows or even birdfeeders for extra cost. The price for additional Cats is significantly less than the initial Cat. All the Cat's needs are provided for such as water, litterbox cleaning, and daily free roaming into that hallway. I believe you need to supply your own food, I had to since my Cats are on prescription kibble. What sets this place apart from Cat sitters is that they can administer Cat medication, as one of mine needed eye drops. My 2 Cats stayed there for 1 week and the price was pretty reasonable. I can definitely tell my Cats didn't drink enough water as they wolfed it down when back home. Lastly this is only relevant during covid restrictions, but with contactless pickup, make sure your Cat isn't skittish af. One of my Cats has trauma when rescued so she fought for her life to not get put into her carrier by the employee. I would personally request to put that Cat into the carrier yourself, to avoid contributing to the place's smell and avoid needless bleeding. The employee working that day needs a raise or something...