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    Kittmer Custom Tile & Stone

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Kittmer Custom Tile & Stone

    Countertop installation

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    9 years ago

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    Colorado Custom Kitchen & Bath

    Colorado Custom Kitchen & Bath

    (1 review)

    In October of 2021 my wife and I entered into an agreement to remodel our kitchen and mudroom with…read moreColorado Custom Kitchen and Bath ($100,000+ project before appliances). Our experience during the design and selection process was very good. Daryl Overholt and his team were very friendly and professional. Their showroom was top notch with various layouts and features for cabinetry, countertops, hardware and finishes. Things changed when the installation process began. The project started and stopped multiple times as workers and the project manager were being called back to a previous work site to correct errors. Things happen, some customers can be demanding. Having run a business for 40 years I understand. As our project progressed, we began to realize that maybe math and detail weren't the strong suit of the designer. Cabinets had to be reordered because they didn't fit, causing delays. Features that were promised weren't delivered. The carpenter had to improvise in a few spots to accommodate the fit and finish. When the appliances were finally ready to be installed, we found the custom doors for the refrigerator did not fit. In addition, the space did not fit the unit. The custom doors were not flush with the surrounding cabinets. They stuck out over an inch. "That's just the way it will have to be, you don't have the space." said Daryl. He was trying to blame us instead of his designer. After much hemming and hawing he finally agreed to fix the issue by removing the wallboard behind the unit, trimming out the studs and reinforcing. Our biggest problem came a year after installation. While cooking at the stove, I leaned against the countertop. I heard a pop. I turned around the find the countertop cracked from the edge to the wall. I called Daryl to voice my displeasure. He was very responsive and brought out the project manager, a representative from Touch Stone (fabricator and installer) and a representative from Dekton (the material manufacturer). Their collective response was you abused the surface. It's not our fault. Too bad. No quote to repair or replace was offered. That screams, "It is our fault, but we're not going to admit it" too me. We have since gotten two quotes to replace the damaged countertop. Both companies pointed out installation deficiencies. The quotes also pointed out that we were overcharged for the original installation. We would not recommend using Colorado Custom Kitchen and Bath for any project.

    Kittmer Custom Tile & Stone - flooring - Updated June 2026

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