Refaced kitchen and bathroom cabinets, new countertops, and custom-built island, on wheels. Home…read moreImprovements of Colorado surpassed our expectations. 5 stars does not do them justice; I would give them 10 stars. The product, the workmanship, the installation, and the price; all excellent. Wife and I love the refacing and new doors and drawers.

I worked with Lori and Mark on my kitchen remodel and couldn't be more pleased with the cabinet…read morereface. What a difference it made to the overall look of the home! The process was simple. Lori was easy to work with and offered great advice on product choices. She steered me away from what I initially thought I'd like and we landed on a high quality door that "classed" up the kitchen. The installation process also went very smoothly. While it took quite a bit of time from start to finish (customization will do that), I am very pleased with the finished product and would recommend Home Improvements of Colorado over the big box store options.

My wife and I are very tough customers - and Frank and company were extraordinary. From design, to…read moreinstallation, to quality of the products. - excellent in every aspect.

Kim, Frank, Al and the rest of the team were a joy to work with. Our renovation was approximately…read more10 weeks with a 4 month old and 11 year old dog, and honestly it couldn't have gone smoother. In the beginning as we were collecting quotes, I was impressed with how responsive Kim was, I also felt like their prices were very reasonable in comparison to the other companies. We had a pantry, closet and a portion of a wall removed to make our house built in 1908 more open concept. New hardwood floors throughout the first floor. We also did new cabinets and countertops through kitchen creations. Kim helped us pick out our farmhouse sink. In an effort to save some money we did the backsplash, light fixtures and painting (though I wish we would have had Al (Tivoli Contracting) do the painting as most of it still isn't done ;). During the renovation the stairs to upstairs (we lovingly referred to as our apartment) was taped off to minimize dust etc. They were usually there promptly at 8a and would knock prior to entering despite the lock box. I would say I spent most days upstairs at the house during renovation. I'd do it all again in a heartbeat and would go back to Kitchen Creations and Al for future renovations!

1 Star - Extremely Disappointing Experience…read more I've worked with many contractors across multiple homes and offices, and this was by far the worst experience I've had. From start to finish there were major disconnects in communication. Expectations were not aligned, follow-through was inconsistent, and the quality of work did not meet professional standards. When I raised concerns about the workmanship and lack of accountability, instead of addressing the issues, the owner called me in an irate and confrontational manner. Rather than taking responsibility, he attempted to frame my concerns as a "threat" because I mentioned I would leave an honest public review and consider contacting the BBB and the licensing board. At no point did I threaten anything beyond sharing factual information about my experience. I simply expected the work to be done correctly and professionally. Unfortunately, this company did not stand behind their work, and the response to legitimate concerns was defensive and unprofessional. I would strongly recommend getting everything in writing and thoroughly vetting. Better yet, save your money & peace of mind. Use the other guy!!!

Had South Paw out to quote for two projects: a backsplash in the kitchen and engineered hardwood…read morethroughout the great room. The quote process and scheduling were relatively easy. Backsplash project was first-- Enrique and Jose did such a fabulous job. They showed up on time, listened to our requests, and did a stunning job. The flooring project was a disaster. Jose (a different Jose) showed up almost an hour late thinking he was installing LVP (despite the quote, the South Paw-provided materials list, and proof of purchase all stating Engineered Hardwood) and then acted like we somehow pulled the rug out from under him and told us we would need to pay more. I showed him the paid quote that said Engineered Hardwood. He looked at the materials we got (that they requested we get) and told us it wasn't right and he couldn't do it. Our condo requires a floating installation with soundproof underlayment. We talked to Miguel during the quote process, worked with Floor and Decor to ensure we got the correct materials, and worked with our HOA to make sure the underlayment was all correct. Despite three people all pointing us in this one very clear direction (and us having done this project before), Jose was telling us it was impossible to install a floating floor. A new guy (Russian guy?) came out to assess. It's now two hours past when we were supposed to begin what I thought was an easy floor installation. He starts telling us this flooring isn't for a floating installation. So I pull out the instructions from the box which shows a floating installation and ask "why does it say it's appropriate for floating?" He then says something about how "No one wants to take responsibility for it when it fails." Which made no sense because the flooring has a warranty and instructions for how to do it correctly? He offered no further input. He and Jose left to pick up glue. I never saw him again. Anyway, we had ZERO confidence that this was going to be done correctly or that they had any idea what they were doing. We've had floating hardwood installed twice before and it seemed super straight forward-- put down underlayment, lay down floor, glue the tongue and groove and tap them into place. Boom. Done. The manufacturer warrantied the floating flooring. There's like 3 ways to install flooring and this is one of them AND we were clear about it during the quote process, so it was wildly confusing why South Paw was now acting like this was a curve ball. During the initial overview, I also said I wanted to pull out a few pieces of the wood that had odd variations because the wood pattern on a few pieces looked like water damage (it wasn't, it was just a strange pattern). Jose seemed confused, but said he understood. Once he started laying the floors, he laid the pieces I said DO NOT INSTALL. Luckily I popped in when he was only 3 boards in so I could say, "ah wait!" And have the WHOLE conversation over again. Jose was, again, argumentative and acted extremely put out. Another guy on the team helped me sort the wood into piles so that we could show Jose that there would be plenty of material (we bought 20% more than we needed... there was wiggle room to pull out some ugly boards.) There wasn't a single interaction with Jose that wasn't combative or where I wasn't just fully ignored. After the flooring was installed, they put up new baseboards around both the new hardwood and also where it transitions into old tile. The whole project looks amateur. Flooring has H joins (despite me asking three times to make sure to stagger all the wood to avoid that) as well as gaps where they didnt fully tap the tongue into the groove. Transition pieces are bouncy and not fully glued down. Baseboards are wonky and poorly cut. The whole thing was SO expensive for such a bad experience and a bad result. For a company called South Paw Floors, it's ironic how that was the worse part of the project.

Overall rating for BKC = "F" - "Designer" (Gavy) = "F-"…read more - Resolving our huge list of issues/problems (Gavy, Heather, Paul) = "D-" - Showroom = "C+" - Installer/repairs (Brian, John) = "B" - Delivery = "C" We engaged BKC primarily because they represented the line/manufacturer of the cabinets we wanted for our complete kitchen remodel (Eclipse). We were assigned a designer, Gavy, to create a rather simple cabinet layout design for our pretty straight-forward kitchen. Most new cabinetry was nearly the same or very similar to our existing layout. But Gavy got many things wrong from the first iteration (for example, we all discussed and agreed in our initial meeting that we'd add a small island to our kitchen, that we all accepted the minimal clearances, and that we all agreed adding a peninsula of any kind would not work; the first layout design had a peninsula!). We found Gavy to have limited or no knowledge of design principles to help guide aesthetic decisions, and we ended up specifying our own details for what to include in the layout design and details for the cabinetry choices. Gavy proved to be a salesperson with some training on the layout cad software rather than an actual "designer". We chose our own installer, mainly because after our cabinets were ordered, we had lost trust in BKC. During installation, several serious layout design errors were found and we began multiple rounds of getting BKC to correct these problems, leaving us with a partially-completed kitchen for months. Errors included lack of needed clearance for the built-in freezer/fridge unit and the adjacent microwave handle - the handle would have hit/dented the fridge door upon opening. Other cabinet bases were simply ordered incorrectly (some were also incorrectly manufactured by Eclipse). BKC did finally accept some responsibility for their errors as did (apparently) the cabinet manufacturer. This required endless emails and conference calls, culminating with working through all problems with the CEO/person in charge. Solutions took multiple rounds of ordering cabinet replacements (including entire cabinet boxes worth thousands), multiple installation sessions and overall delays of several months. BKC did work with us through the bitter end of getting almost everything acceptably done. It was painful. It was extremely frustrating and disruptive. It was extremely disappointing. After spending around $50k, we would never recommend BKC for anything, ever, to anyone.

Pros.....Both the installer and service technician were knowledgeable, exceptionally skilled and…read moreprofessional. Cons......The designer was passive/aggressive, detached and disorganized.....which resulted in many, many weeks of delays. These delays came, from the designer, in the form of....poor/no communication; repeated cabinet drawing/rendering errors, scheduled installation changes [by her]; failure to order appropriate cabinet parts/materials. Other than the professionals who installed and serviced the cabinetry this was a long, painful and exhausting experience with BKC. For that reason I would highly recommend they be excluded as a cabinetry vendor option.

Our developer used YK Stone and we couldn't be more disappointed. The quartz they installed had…read moresignificant discoloration from the start (why they thought this was acceptable to install is beyond me). They keep saying "that is how the stone comes", which is a lie as we compared the same quartz to other homes in our neighborhood who installed it. The reality is they had a poor project manager who did not check his work and they do not want to admit it. We also had a granite expert come in and confirm this is not normal and that the quartz was not properly sealed. I would highly recommend staying away from using this company, and if you have a developer, make it clear to them that you want a different company used for your countertops.

I have purchased remnants from YK twice. Both experiences were outstanding. They have a nice…read moreselection of remnants to choose from. The stones were cut and polished perfectly. The customer service was excellent. Even the guys at their fabrication facility were very helpful, friendly, and kind. And best of all, the remnants were ready very fast and at a fair price. I'm sure we will look at YK Stone when we get countertops for our next remodeling project. I highly recommend YK Stone.

We recently did a complete kitchen remodel with Kingdom and I felt it necessary to leave a few…read morecomments. First off Mike was fantastic to work with every step of the way. He was knowledgeable, professional, patient, and communicated so well throughout the entire process. This was our first time doing a project this large, and there were so many factors to address. I could not imagine going through that without someone like Mike to assist and answer all of our questions to get the right outcome. Right outcome is exactly what we got, as our kitchen came out PERFECT! Understand we had gone to both of the big box stores and met with a couple other independent companies for quotes, but at the end of the day Kingdom provided the best quality for the price, design work that met all of our needs, installation that was done on time with incredible craftsmanship, and support throughout the entirety of the process. We also want to do a shout out to Vanessa as well who added some fantastic ideas as we went through the design process, and she was on site with Mike as we talked through the final steps in getting exactly what we needed. I would 1000% recommend them to anyone who wants high quality work done at a very reasonable price to get the kitchen of your dreams!

Very friendly and nice. Easy to communicate with. The only thing I didn't really like were the…read moreinvoices.....a little hard to read and know exactly amounts you had paid and were being charged. Counter tops look beautiful!!

Beyond horrible experience from start to "finish" on a multi-million dollar project in Boulder. We…read morehave built multiple very high-end homes over the years and this company was a next level nightmare to work with and their final work product was embarrassing. They have no pride in their work quality and they can't keep their employees long-term. Their project managers and owners couldn't care less about quality control, its all about the money. We had 5 project managers over the course of our 15 month whole house remodel, as well as numerous designers and numerous site managers. When no one is staying at the company, no one cares about the quality of their work and "craftsmanship" isn't even on the table. Most of their subs are clearly the "cheapest option", with a few exceptions. On all of our previous home builds, we became friends with many of the subs and it made the project feel special... with Factor, you will get strictly reprimanded for even speaking with their subs... very unusual, but it makes sense after the fact. All of the subs and employees are very nervous and it is clear that the owners manage through fear. In fact, we demanded that one of their owners not step foot on our property after a particularly aggressive interaction near the end of the project. After "substantial completion" the issues and problems with their work were seemingly endless and it quickly became clear that Factor simply couldn't handle it. Their work quality is embarrassingly bad. Feel free to reach out and I can share hundreds of pictures. We ended up having to hire another high-end Boulder contractor, at a very significant cost, after "substantial completion" to finish the job correctly, as Factor is incapable of producing the level of true quality and craftsmanship expected in a high-end build. Anyone can select expensive materials... it is the installation and fine finish work that sets the best apart from the rest. If you have been around high quality construction and finish work, you will be massively disappointed with Factor's final product. Many of the issues we have run into you wouldn't even find in low end tract home construction, much less high-end luxury construction. Don't get fooled by their beautiful social media posts and slick sales job... Ask yourself, why does this company need to advertise so aggressively, when all the top luxury contractors in Boulder have a waitlist based purely on referrals and word of mouth? Shortly after we signed the construction contract and made our first payment, it quickly became evident that we made an epic mistake working with Factor. The best part of our entire project was the huge relief we felt after parting ways with Factor and, hopefully, never seeing them again. We would not let these charlatans on our property ever again. FYI, it's hard to find bad reviews online because Factor blocks pissed off clients and scrubs their social media incessantly. All of our negative comments and reviews on Facebook, Instagram and Houzz have been blocked or erased. If you ask around town a bit, you'll quickly find that our experience is not unique. Update August 2026: To repair all of the poor workmanship in our home, we engaged a high-end contractor in Boulder to finish the job right. Factor refused to complete their punchlist to our satisfaction and they frankly lacked the skillset to work at that level. After inspecting Factor's work with true high-end contractors, the scope of work was massive. Between the work that needed to be completed by the new contractor and a few specialty groups, we have spent over $160k fixing Factor's substandard work. Drywall, flooring, doors, trim, windows, plumbing, roofing, HVAC, electrical, paint, cabinetry, tile, etc. The depth of Factor's incompetence was truly profound. We spent well over $2.5m with Factor, for a high-end whole home remodel that went to the studs... they are charlatans at best. On bright side, the new contractor, and their subs, were a true delight to work with, professional, and their final work product was ultra-high quality!

I have spent a considerable amount of time thinking about how to best review our home renovation…read morethat Factor partnered with us on. This project has been a journey to say the least. Together we spent over a year spread across design, demo, and renovation and this was no small project, encompassing the entire first floor of our house including: full kitchen renovation, moving structural walls, designing a new floor above our lofted family room, and adding a full covered patio. Knowing the size and complexity of the project we interviewed over 10 firms across Denver and it was clear that Factor had the skills, knowledge, and institutional structure to complete this project. At the end of it all I can confidently say that I would never consider anyone other than Josh, Kent, and Factor to work with in the future. Factor far exceeded all the expectations that we had going into this project. Josh worked with us to lead the design, and we went through multiple iterations of the layout before deciding on the final plans. At no point was there pressure from the Factor team to make a final decision that didn't feel right. I never knew there were so many ways to orient a kitchen, but I am certain Factor presented every last one to us, ensuring that we had the best layout possible. Adding onto the complexity of the renovation we moved a structural wall, took out a wall and added a large glass slider that transitioned into a new covered patio. Factor designed everything to seamlessly flow from one space to another and a great deal of thought was put into how to best optimize the space. Following the design the construction phase of the project was incredibly seamless. Was it painless, no... no construction is painless, but Factor never missed a beat even when faced with unknown obstacles. They quickly solved problems with excellent solutions that were time and cost effective. Ultimately, they took our vision and translated it into a spectacular home. The quality of the project was the most impressive part. Josh and Kent refused to compromise on quality. Every aspect of the renovation was closely overseen, and any small imperfection was addressed. It was comforting to know that it was not dependent on us to oversee quality and that the entire Factor team was focused on this. We are most thankful for our onsite manager Jody who had unparalleled communication and was an advocate for ensuring that nothing was overlooked. We were impressed with his integrity, level headedness, and ingenuity to find solutions to day to day speed bumps. Looking back, I cannot speak highly enough about the entire Factor team. My wife and I both work demanding jobs and we knew that we would not have time to closely oversee a project. It was comforting to have an entire team committed to ensuring the project was perfect. I had and continue to have complete confidence that Josh and Kent operate at a level above other design and build companies. They hold themselves and their staff to a standard that I have not experienced in the construction industry. I also know that anyone who has the opportunity to work with them will not be disappointed. I hope that you choose to move forward with Josh and Kent and they can connect you with us if you need further recommendations. I've included before and after photos so you can see the transition Factor created.

We LOVE the counter tops, HOWEVER, the seams were not filled properly and there is glue stuck…read moreinside my new sink that that I cannot get out. Sure, my fault, should have held payment until it was addressed. Life gets busy, so a few years later I called, more than once, to finally get it addressed. Left messages, then only could get responses by emailing the "info" email address and they quoted $300 to come to fix the seams. Sorry, not acceptable and we cancelled. We are going to have quartz installed in all four bathrooms, but we'll go elsewhere. Funny thing, the owner was all over us when we were buying, but have not heard from him AT ALL about this. The only other advice I would offer is to NOT get the touch faucet unless it is "hard wired", as the battery life isn't great.

There was an error in the granite that we ordered, however it was fixed within 3 business days. The…read moreinstallers were amazing as we did not have to remove the backsplash. We are extremely happy with the final product! Highly recommend!