Kiwi showed up to check out my chimneys (newly purchased house) and let me just say, 1) I called a half dozen places. Kiwi was the only one that responded and scheduled a date, then stuck to it. 2) They checked out everything quickly with a great explanation, let me know their limits (I have a rusted in place zero-clearance wood stove). 3) I had a rusted out chimney chase cover and they called me back to say they had a plan to resolve for much less cost than I expected. Then they called back to say they were coming back out to temporarily cover it with a tarp to prevent more damage - all included with the original quote! Combining these three items with the magnificent communications from the office team for scheduling, weather updates, it was fantastic service and support. Oh yeah - they came out to replace the chase cover and it looks great. It's a perfect fit. The guys who came out were professional, cleaned up everything perfectly and were just all around nice. The lead tech even spent extra time determining the best course of action for the work. I highly recommend them. read more

Amy came out to clean our boiler flue and inspect our fireplaces. One of the fireplaces is quite large and has an unwieldy damper. I could not get the damper situated properly and left it open all last winter and I was thinking I'd have to do the same this winter. I had actually looked into buying a wood fireplace insert, but it would cost thousands of dollars! Amy fixed the damper and showed me how to use it correctly. She cleaned the boiler flue, inspected the chimneys and recommended using a fireback to help save on heat. She showed me how to start a fire with a good updraft in a long outside chimney. She was chock full of helpful information, smiles and good humor. I love Amy! I highly recommend Kiwi Chimney for all your fireplace needs. They will save you time, money and leave you smiling! I don't know why I am listed as living in San Francisco, California. I live in Paxton, Massachusetts. read more

A Kiwi Team of two came today for installation of 25' x 5.5" 316L stainless steel smooth wall hybrid liner system, all components and masonry in the basement to complete installation, a new smoke pipe from boiler to liner and an enormous Multiflue Cap, 37x65x10. The space on the interior of the home was incredibly tight, and the roof is both tall and steep. I was skeptical that they would get the liner in and not have to remove our shelving and water treatment system parts, that the cap would be on today, basically that anything would happen as planned- seems no one does what they say they will...well, not THESE guys. Incredible, fast, professional and CLEAN-WOW! Everything looks beautiful and they were so efficient. Amazing service, cheerful, optimistic and uncomplaining- natural problem solvers. Great team. Thanks Kiwi & Co! read more

We recently had a wood stove insert and liner installed, and I can't say enough good things about the experience. From start to finish, the team was incredibly friendly and professional. They were attentive to every detail, making sure we understood the process and felt comfortable at each step. What really stood out was their transparent and prompt communication. We were always kept in the loop, and any questions we had were answered quickly and clearly. They showed up when they said they would, worked efficiently, and left everything clean and tidy. Their reliability and commitment to quality gave us total peace of mind. I would absolutely recommend Kiwi Chimney. They made what could have been a stressful project feel smooth and easy. read more

I called Kiwi based off a recommendation from a neighborhood Facebook page and wasn't disappointed! (Our home needed a chimney inspection initially, and then further work after our chimney was found to have numerous issues). They got back to me immediately to schedule a chimney inspection, arrived on time, were super clean with their work, friendly, explained every issue they found, were not the slightest bit pushy about having us hire them for further work, and extremely well priced. We had them back to perform further work and will have them back again for cleaning and any future repairs that need to occur. Gabe and Amy did an amazing job and Brad checked in numerous times to make sure all was well. Great experience all around! read more

I've used Kiwi Chimney Services for a few years now. So glad I found them. They clean out our stubborn pellet stove along with our wood-burning fireplace insert. They tell us if there are any issues - for instance, last year they mentioned that the back side of the cement brick lining of the wood-burning stove had a crack, but no need to replace it yet. This year they said there were cracks throughout the whole liner and it was time to replace it so the fire didn't get on the outside of the liner. When I asked if it would be wiser to replace the whole stove they told me no need, it is a good stove, just the liner. I trust them to tell me the truth, even when we need to up our pellet stove maintenance/cleaning game. ;-) read more

I was very impressed with the professionalism and genuineness of all of the employees (and owner) that I interacted with from Kiwi Chimney. They were knowledgeable, professional, down-to-earth, considerate and easy to talk to. They did a thorough investigation of my chimney's situation (it was a little unusual) and gave me a good explanation of what my options were. When I had a question later (after the initial evaluation), I got a quick call back from the owner. I felt like I was in good hands. All of the workers wore masks at all times, which was comforting to me. read more

I called Kiwi based on reviews I saw here on YELP and I was not disappointed. The team called me back with an hour and we set the appointment for two-weeks later. The day of appointment they showed up exactly on time and got right to work. Big plus was that both of the KIWI reps loved dogs so my little rescue dog had someone to keep her company for a little while! Not only did they do a great job cleaning the fireplace, they also noticed a small broken part on the flue and repaired it for me at no extra charge. Highly recommended...and very nice people to work with. read more

I have great things to say about Kiwi Chimney. Owner Brad is professional, up front and honest. The new liner, old chimney removal and new rebuild was reasonably priced. Brad and his crew showed up on time, worked hard and did not leave one crumb of evidence of the old chimney removal. Brad also went above and beyond and took a quick look at my pellet stove for me and eased some anxiety I had about it's operation. I highly recommend Kiwi Chimney and will definitely have them back out for cleaning maintenance of the new liner and my pellet stove. Laura M read more

From start to finish Kiwi was a class act. Scheduling at the recommendation of my mother, the team at Kiwi knew just who my parents were and knew that they're loyal customers, and went ahead and gave my wife and I the same treatment mom spoke of. We had an annual (bi annually) for some people cleaning and maintenance at a better than fair price. The chimney sweep was a kind, knowledgeable and equally helpful woman who treated my pregnant wife the way I'd hope from anyone, all while giving us the cleaning and general service we needed! TY! read more

I wanted a wood stove installed in my ranch Brad and the Kiwi team came out made a plan and the execution was great, although due to the roof line of the home they could not put it in the original spot they took the time and found a better spot which I love and got it installed. the professionalism from Brad, his team and office staff is of the highest quality. I've had Kiwi here for a pellet stove install and now my wood stove and other family meber trust the entire KIwi team from Specs, quotes and install. Mike (Leominster ma) read more

Brad and his crew have been looking after my flues for many years (I think over 10). I have a 1750 house with unusual configurations and a hatch and ladder to get to the oil burner. They take great care to see that everything is right. There are four flues and they always inspect them all and let me know which ones need to be done and what can wait until the next visit. When I have needed repairs they to them quickly and at a fair prices. I cannot recommend these guy more highly. They really care about my place. Thanks Paul read more

A Concord friend referred Kiwi Chimney to us and I am so glad she did! Brad was extremely pleasant and amenable when scheduling our new home's chimney inspection. Ben arrived, as scheduled, and conducted a detailed inspection. We were thrilled to hear that our fireplace and chimney were in great condition and ready to be used. I appreciated that Ben did not try to upsell any unnecessary services and then proceeded to tell me that the initial inspection was free of charge! The whole process was smooth from beginning to end. read more

We called Kiwi this summer when we found that we had water leaking in around our chimney. Brad came and diagnosed the problem and gave us a thorough description of the work that needed to be done (including lots of pictures). The work that he and his team did was excellent. He again included many pictures of the work as it progressed and of the finished job. The office staff was very communicative and courteous. I could not be happier with the job that was done and will certainly call them again in the future! read more

Brad and staff from Kiwi chimney did a wonderful job revamping our chimney. They were careful to wear masks and stay a distance away as much as possible, and were very professional and neat and tidy in their work. I really appreciated that Brad took photos on his IPad to show us what the problems were in places that are hard to see. They found things we didn't expect (including old dead squirrels- yuck!) but were able to take care of them. I would definitely recommend them. read more

Kiwi Chimney was great. They fit us in on a busy schedule and were honest with their assessment of our chimney. We were told by others it would be expensive and we needed new liners. Kiwi came out and said our liners were good but needed attaching and some covers. we were relieved to hear the truth. Their service was great and friendly. They arrived in time both times and completed the work. They sent pictures of before and after and we expect to have no problems. Thanks! read more

I've been using Kiwi Chimney Services for many years. Brad and his crew are top notch. They reached out to me months ago so I could make an appt before the seasonal rush and also texted me a week before the cleaning as a reminder. Brad's team arrived on time and took extreme care to protect floors and rugs. As usual, the job was thorough and complete. If you're looking for any type of chimney service, I highly recommend the Kiwi team! read more

We had our chimney cleaned by Kiwi, and the two young men who came to do it were great! They worked quickly as a team both inside at the fireplace and on the roof. The man on the roof even checked out some roofing issues we asked about while he was up there. Because our chimney wasn't as dirty as we'd feared, they even lowered the price over what had been estimated before they came. We'll certainly use Kiwi again. read more

Kiwi chimney was extremely efficient before and after cleaning my fireplace and chimney. Brad always kept me informed of scheduling changes due to weather issues. They did a great job cleaning not only the chimney but the living room area where the fireplace is located. I will definitely use them in the future and recommend you give Kiwi Chimney a try the next time you need an inspection/cleaning. read more