Henkel Chrysler is a 5-star dealership with fantastic customer service and very fair prices. I…read morehighly recommend purchasing your next vehicle here. I traveled all the way from Akron, Ohio to Henkel today (about 4 hours) to purchase a 2018 Dodge Charger 392 Daytona. My experience was fantastic from start to finish. When I arrived, they had the vehicle inside in a special area with a red bow on it (I had joked about the red bow with Jamie, whom I first spoke with during my initial call to the dealership and she made sure to put a red bow on the car...very nice touch). The vehicle was SPOTLESS inside and out. I've purchased six vehicles in the last three years and this was one of the best detailing jobs i've seen. Just amazing. My salesperson was Clay Lawrence. This is the guy you want when you go to Henkel. Trust me on this. Go to the dealership and tell them you read Kevin L's Yelp review (the guy who bought the 2018 B5blue 392 Daytona Charger) and that you want CLAY LAWRENCE to be your salesperson. The salesperson makes ALL the difference when you're purchasing a vehicle at a dealership. Clay went out of his way to accommodate me, especially with regard to price on the new vehicle and my trade. He really worked hard to meet my numbers. I was at the dealership for six hours (no one's fault, these things take time) and always it was a relaxed atmosphere without any pressure from Clay whatsoever. He was very easy to deal with, answered all of my questions and was very professional. We haggled a bit on my trade but that's perfectly normal at any dealership. They gave me very close to what I asked for, and they sold me the new vehicle for the exact price it was advertised for. Ultimately I got a great deal and was very comfortable with the purchase. I couldn't be happier. Now...would I drive fours hours again to purchase another vehicle from Henkel? WITHOUT HESITATION. And i'll make sure to ask for CLAY. Thank you sincerely to Clay Lawrence, Jamie, and to Ransom (the manager) for a fantastic experience.

Nice gas station! Was clean inside and out. The lady working was very friendly and helpful.read more

They really are affordable and they do their jobs well. When my parents or I ever had a problem…read morewith our vehicles we would come here because we knew they were the only place that we had found so far that wouldn't screw us over in either our money or our time. We had been to a couple other places in the area that sucked at either one or both of those things. So if you got car troubles or just need your vehicle to be looked over this place is the place to go.

Broke down on our way to Detroit. Had our car towed here. It was a Friday night and they were…read moreclosed. We had no idea how we were going to get to our destination. Ended up talking to Stormy and she was so nice. She was able to give us a loaner car to continue on our trip and said she would get the car checked out Monday morning when they reopened. The fixed my car and it is running great. And we were able to enjoy our vacation. Can't thank them enough

Always helpful and prompt. Anytime my Camaro needs work they go out of their way to make me feel…read morelike the number 1 customer

Friendly staff that has always got me in quick and helped me out in a pinch. They checked over my…read morecar on a moments notice and checked my oil and fluids to make sure it was safe to drive. They have looked over a car I was debating buying and advised me against it with honesty! They are accommodating and friendly. I always trust brining my car to them. Will be a customer for years to come

I suppose as long as I have lived in Kalamazoo, auto owners in Parchment have, for their auto…read morerepairs, mostly gone to the Parchment Service Center on Riverview or Wisser's Townline Service on East G Avenue. The family of my childhood went to the latter. Before Wisser's expanded, he had gas pumps, so we bought our gas and got our car repairs there. Now, with more than double the bays, Wisser's is where my mother still gets her cars serviced. Rick and Jill own and run the repair shop. Rick's father, Dick, was the face of the business when I was a young driver, and I was conflicted about him. An excellent auto mechanic, he presented as a no nonsense man of few words, so I was scared to death of him. Rick is his equal as a mechanic and much less taciturn. His wife, Jill, handles the books. (As a side note, as of today's date, there are 4 earlier reviews that Yelp's algorithm has seen to exclude - see below - and they are worth reading.)

These guys are absolutely amazing and trustworthy!!! I will not take my car anywhere else as long…read moreas they are in business. Jill and Rick are so friendly and you feel at ease with them instantly. Rick fixed my Mazda's power steering pump and spark plugs. He went on a test drive with me after the work was completed and adjusted a few things and topped off the oil for free. I was about to walk out of the store with my purse still laying on the ground and one of his employees stopped me and asked "hey miss is that your purse?" Wow! Just wow!!! These guys are so awesome, thanks a million! Take your car to them!!!

not impressed went 1st time and it took 2 1/2 weeks for motor replaced when told a week i…read moreunderstood things came up but it was me calling them they never reached out to me. then had to go back there when car overheated because motor warranty said 8 hour job car dropped off at 8 am tues its now wed 230 and when i called said they hope to have done by 5 today i never got loud inly stated i dont understand why it taken double the time lady said you dont have to come here and dont next time go to hollow consumer very rude i work with the pyblic for 40 years you dont talk to people like that

If you are a lady completely skip this place! First visit…read morethey overcharged us by $66. More than quoted Total cost $805.32 They fixed the serpentine belt and brakes. To repair the belt it was $200 more than the dealer. The second visit there, car sat for 2 weeks before they even touched the vehicle. They insist you pay for an each diagnostic which is $120. I paid to have it towed there, reinstate insurance. Took out of storage. Plus car payment. Paid $443.92 for the power steering hose line. Had them put Billstein shocks $566.36 on rear, for our vehicle to sway to the left. Emptied things out of vehicle. For a total $1327.43 During this vehicle our lug nuts were removed they replaced them with rusted lug nuts. Bob stated there was a funeral, Tyler mom Michelle said oh when a cop car comes in they take president. In July after having brakes placed on, the brakes squealed, they said it takes time for the adjustment period. A family mechanic said you need to take it back. Took it in they quoted 6/4 charged us to look at their work. & sprayed oil it, wanted $120 but my husband went in they charged him only $60. The vehicle only had 3,799 Miles on it. Took vehicle to an honest reputable mechanic Kincaid's they said they can warranty out their work I would just need to pay the labor. Once I took the Van in a 3 rd time for repair our brakes squealed Metal on metal. Scheduled appt for Monday came & went. Tuesday Morning I called and asked what time it will be ready. Later today Melissa stated. I asked her what time. She hung up on me. I gave her 30 minutes I called back again. She said I have to order the parts. I was extremely upset. She said we need you to sign the form. I told her that was signed last night I told her it would've been nice if she stated the yesterday at 8am when I dropped off vehicle. I said you should've told me you never ordered the parts then it switched to they needed to deal with Chris from Auto Zone the warranty department they were waiting for parts. I told them. I will call AZ. They flipped out once I told them I want to know what the hold up is and I would be calling them. Michele said "we don't have to do anything, we are doing you a favor! She said who drives there car only 3799 miles in a year. Your vehicle sat for 9 months. Correction if you want to debate the time our van was in storage was from Thanksgiving up to April once I had vehicle towed to your place. We live 2.9 miles from employer. Don't promise a vehicle and not deliver! Brakes are only 1.5 job At this point I ran up there picked up my vehicle 5 minutes later they said they had the part. I sat in another lot. Watched them take the van in. Meanwhile a Jeep pulls into the garage right off the street. Moral of the story. If it's the owners buddy that's what's important to them. The supposed warrantied out parts sound the exact same as when I dropped the van off. They still grind. Michelle said there's nothing we can do. After paying them another $180 later. Bob is the best thing about this shop. Mother loves to scream and say ma'am. They can't fix a simple brakes. Skip this place go to Kincaids or 20th Street Dan & Mel.

Dr. Dan's is now David Guidebeck Automotive Service. He was wonderful!! Got us back on the road in…read morejust over an hour! Thanks!!! Keith and Donna Mulled

This was an awesome place! Friendly, quick, knowledgable and not over-priced. However, sadly, it…read moreseems they have closed shop. I know the owner was getting older and he may have decided to retire. If they've just moved, I'd love to know where!

Everyone at Hartman was helpful and kind. They were able to get new brakes pads and an oil change…read morewithin 24 hours for me. Great pricing and quality work is hard to come by these days. Highly suggest going there for a local homegrown good business

Was told needed to have work done on my car. Took to Hartman's for a 2nd opinion. Everything was…read morefine with car for now.