Thanks to these good guys for always fixing my daughters ukulele every time lol best service and…read moreawesome talent very humble Big Mahalos

Let the gentle and experienced hands at Good Guys Music & Spund guide you…read more If you're an experienced ukulele or guitar player who knows exactly what you want, Good Guys with their assortment of electric guitars, acoustic guitars, amps, soprano, concert, and tenor ukuleles, ranging from under $100 to thousands of dollars delivers a nice collection of goods in their tightly packed Kaphulu location. However, if you're like me -- just a dad shopping for his son's first beginner ukulele this is also a surprisingly excellent place to check out. Their store had an overwhelming number of positive Yelp reviews which helped to put my slightly nervous mind at ease. The shop is easy to find on Kapahulu Ave. right next to Jamba Juice and across the street from Jack in the Box with ample parking space in the rear parking lot. Rodney, who was so laid back that I mistakenly thought was just another customer, greeted us and answered all of my novice questions patiently letting us try a number of ukuleles before making our final decision. As other reviews have noted, there is no pressure at all to upsell and it genuinely feels like they want to find whatever it is that you are looking for at the price point you are most comfortable with. I liked the used koa Kala ukulele that Rodney first showed us, but my son finally chose a new spalted mango Lealani concert ukulele. Both sounded beautiful, but especially when Rodney played a few riffs! All in all, big thanks to Rodney and Bob for calming this dad's nerves and helping me to find the exact ukulele my son was looking for! Side Note: When I asked how long these guys have been in business, they told me 26 years! I've passed this location hundreds of times so I'm glad to have finally had a chance to support an old school local business like this one. Better late than never!

George and Keith were wonderful. My 45 year old Kawai…read moreacoustic piano wouldn't play anymore. George's and Keith made me feel comfortable and didn't rush or pressure me. It took several visits and a special piano order to help me to choose an electronic piano that sounded and felt like my old Kawai.

Keith is a true gem who is passionate about his craft and it shows…read more I needed help as we are down sizing. He offered his assistance in the form of information. We got a wee off topic, as things do when you are enjoying company, and ended up discussing history, mechanics, maintenance, and intricate/nuanced details- all things I am interested in as it is part of my job- just in a different application. This was a fascinating conversation from a music perspective. I really feel he was born to teach and pass the gift onto others. He was even so kind to call back and connect me with someone who plays at a church in need of a piano! How perfect was that! He is a great conversationist, and a wealth of knowledge. I learned so much today. Thank you Keith! If you'd like to hear him play, he is at The Signature, Friday through Tuesday evening. But, Im sure if you ask, he would gladly show you what your future piano is capable of. No matter your price point, he can find the right fit for you. :)

Unacceptable Service & Zero Priority I am beyond frustrated…read morewith the service I received today, and I ended up walking out. My wife, my two kids, and I walked into this establishment around 4:35 PM on March 25th. We were greeted at the front by Ted, who told us he'd be over to help us "real soon" and instructed us to head back to the electronic drums. Couple other staff asked if we needed help which we did, and was told they couldn't really help us because they weren't the 'drum guy' and to wait for Ted. We waited. For 25 to 30 minutes. When Ted finally decided to show up, he gave us maybe five minutes of his time. Instead of actually helping us make a decision, he left us with more questions than answers. He told us he'd be "right back," and then disappeared for another 10 minutes. From where I was standing, I could see him at the front of the store helping people who walked in long after we did. The breaking point was when he finally came back to our area...but not to help us. He started assisting another person who had just arrived. At that point, I was losing my cool. He knew we had been waiting patiently for a long time, yet he continued to treat us like we weren't a priority. Once he finally finished with the latecomers, I had to confront him with the facts. I told him exactly how long we'd been sitting there while he ignored us for newer customers. Instead of offering a solution or taking accountability, he just hit me with excuses. Then, he actually had the nerve to ask if I had "more questions." I told him flat out: I was ready to check out 30 minutes ago, but he left us hanging high and dry. I was literally about to tell him which set we were buying, but after that experience, I decided right then and there that we wouldn't be supporting this business. We walked out. Bottom line: You need to get your priorities straight. UPDATE: I'm updating my previous 1-star review to 5 stars because of one person... Senior Manager Anju (I hope I spelled that correctly). After that initial visit yesterday which left us feeling disregarded and unimportant... Anju reached out to me personally to make it right during our phone call. It takes a true leader to own up to a mistake and honestly she did so with such grace. Took full accountability for her store and them some. When we returned today, we weren't just 'customers' we were felt like actual guests. Anju provided the kind of high-touch and personalized support that made the store feel more like a community. She was patient, informative, answered all my questions and incredibly kind to our 5-year-old. She made sure we walked out happy and we left with the perfect Roland TD-07DMK Electronic Drum Kit and a matching V-Drum Amp. I felt Anju made it her mission to make sure every detail was handled perfectly so we could focus on the excitement of our daughter's musical journey instead of the issues we faced previously. It's easy to be a good store when things go right, but how you handle things when they go wrong is the true test... Anju passed with flying colors. From here on out we'll be supporting this business under her leadership. Mahalo for turning this around for our family!

Easy Music Center has always been our go-to place! We love the convenience, wide selection, and…read moregreat service. Every time we visit, we usually have an idea of what we're looking for, and there's always someone knowledgeable who helps us narrow it down -- whether it's for piano or ukulele -- and we always leave with something perfect. That's why Easy Music Center was the first place that came to mind when my daughter needed to interview someone with a guitar background. I called ahead to ask if anyone might be available, and we were lucky to connect with Mike Wong. Funny enough, my daughter's essay (which she'll turn into a book) is for her English teacher, Doc Wong -- what a coincidence! Mike was wonderful -- patient, friendly, and generous with his time. He answered my daughter's questions, played something beautiful, and shared great insights into how guitarists get started. Thank you so much, Mike, for taking time out of your busy day to talk with her! After the interview, my girls and I walked around the store. My oldest was fascinated by a square ukulele -- she played a few tunes and couldn't wait to get home to practice again. The little one had her eye on the smaller guitars. We always have such a great experience at Easy Music Center -- thank you for making music shopping fun and inspiring for our family!

Miss Grace is wonderful. However, Mr.Kyle? My daughter says mr.Kyle is selfish and weird. She says,…read moreand I quote "He grunts every time he doesn't like something and makes me feel uncomfortable." The way he interacts with parents is kinda avoidant and awkward too, I observe. He can definitely improve his teaching & social skills. My daughter now takes lessons with Miss Grace. Maybe hiring different teachers is not a bad option for this great facility.

Miss. Grace is wonderful at teaching the children music and how to play the piano. Our child enjoys…read moreher patience and commitment and often practices without being nagged. Yes, maybe it's because she's young she enjoys it, but I'm hoping her dedication and love for piano will continue in the long run. It's also a great place to bring our younger child, she has the waiting room and 2 private rooms that offer varieties of children's DVD' s to watch, which entertains him while we wait. I wish she would teach adults, I would love to learn how to play myself, lol... So, if you want your child to master the piano and have fun doing it, send them here...

They were punctual, professional and even played me a concerto after tuning and replacing some old…read morestrings. Would definitely use them again!

I have never written a negative review on Yelp, but I feel compelled to do so in this case. I asked…read moreMr. Wang to tune my piano -- he agreed to do it, but asked me to speak to his wife to schedule a time. She started asking me all the pertinent information (address, etc) and then asked what kind of piano I had...I told her the brand. I know my piano isn't a fancy, but it's very functional and it's what I have been blessed with to play. Upon hearing that the piano wasn't a Steinway (or something along those lines) she rudely refused to continue the booking because the piano brand wasn't good enough. All that said, I hear Mr. Wang is the best piano tuner on-island and I wish his wife hadn't blocked me from letting him tune my piano.

If you are seeking to learn guitar skills, I highly recommend Brian! My son has been taking lessons…read morefrom Brian since he was 9 years old. My son is 18 now and still continues to look forward to his guitar lessons. Brian's personality and his patience makes it's an excellent learning experience. He is well knowledgeable and is very engaging with his students. If Brian can get the attention of a highly active 9 year old for 30 mins that deserves 5 stars on its own.

Brian's the dude to see if you want to become a better musician. I'm an actor and I was cast in a…read moreplay has a banjo player in a production set in 1910. My character plays a 3 string cigar box guitar and I had very little experience. I reached to Brian because I was familiar with the multitude of bands I knew he plays with, unaware he was a teacher as well. In a single hr long session with an homemade instrument he was unfamiliar with he taught me how to consistently perform When the Saints Go Marching In, Yankee Doodle Dandy, the opening of Dueling Banjos, as well as help me compose an original melody to play along with one's of the songs in the play. Helping me with my successful 4 week run in the show. Would recommend him 10 out 10 times. 5 stars

MSM is an amazing music school. We started in the middle of the pandemic, but I only have great…read morethings to say about this school and how it is run. They always prioritize the safety of their students and staff and graceful about how they put out their policies. As we were all trying to figure out how to navigate through the "new norm", this school definitely did a great job pivoting and ensuring that music lesson qualities continued to be exceptional, and in the safest way possible. Aside from the whole pandemic thing, MSM treats you like family. The teachers and staff are all wonderful people, and we absolutely love the warm and welcoming atmosphere Nancy and team create. Private Teacher: My 6yo son has been taking piano lessons with Noe for almost 10 months now and I am just amazed at the speed at which he is advancing. Noe has been just absolutely wonderful from day 1; so patient and sweet but knows how to steer her students so they focus during lessons. I love that she puts emphasis on music theory so that my son can build on the fundamentals at an early age. Noe always takes the time to give me tips on how my son should go about practicing, and she is on-point with her communication with me - easy to get a hold of and super responsive! (this is such a huge thing for me) I am so glad I decided to send my son here, and wish I started him earlier.

My two grandkids in Hawaii goes to this place and they are happy . I see the self confidence in…read moreboth of them. The school made a difference in their personalities.