I traveled to Klamath Falls from Portland and needed a document printed. I was in and out in 10…read moreminutes at Shasta Litho. I am now in Portland at FedEx Kinkos waiting for the staff to do the same thing and it has taken them over an hour to figure it out. #wish I was at Shasta Litho

Super kind. Super efficient…read more Found errors that even my editor missed, and helped me make corrections and still meet my deadline.

Since I needed these items immediately, I stopped by Staples on 6/26/26 to buy a 3" binder and page…read moretabs. Three employees were working. None of them asked me if I needed help. I had to locate the items myself. I buy most things online since the selection of products is limited in Klamath Falls and the prices for anything are higher. I didn't buy the page tabs, Staples price is double the $3.68 Amazon price. I ordered them on Amazon. The employee who checked me out was unfriendly. I'll stick to buying online. The selection and customer service are so much better. I do not recommend shopping at the Klamath Falls store. It's a skeleton of the great store it once was.

ASHLEY ROCKS!!!! -----__…read more Just needed to add Ashley went way above her job description to help me get my print order done. She called me at home because my edit wasn't good enough, but she was very interested in helping me. I'm writing this review because stores rarely have employees like this anymore, so I will keep getting my printing done here. It's very professional looking with outstanding prices. I had left another review for Daniel I think his name was but now it's gone. This is for Klamath falls not Medford.

Craig S. came to our home so we could sign papers for a HELOC. He was very courteous and punctual…read more He is very good and knows his job well. He handled the paperwork so smoothly, we were done signing in no time. We hope that more title companies and private consumers will call Craig for his services. We appreciate all that he did to help us. He even took some time to chat with us and we felt very comfortable with him. Craig offers excellent customer service with a winning smile that makes you feel like you've known him forever. He's the best!

Great service! I made my appointment online and was able to complete my signing within that same…read moreweek. Very quick responses, friendly staff and easy to make an appointment.

A great place to get your shipping needs taken care of! Some of the best customer service in the…read morebasin too!

Had a really fantastic experience here with Esther. She really went above and beyond to help me…read morepack and ship my high-maintenance order. She wasn't just professional and helpful, she was also a pleasure to interact with and really made me smile. All-around incredible service. Thank you, Esther!!

Responsive, reliable, fast, reasonably priced process serving! Gary was excellent in keeping me…read moreinformed! :) Highly recommend.

Courteous, professional, knowledgeable, on-time, efficient…read more Will be my first call for notary next time, too. Recommended.

Stunning woman, a lioness this Kathleen of Kats Deed Preparation, is very professional and so fun…read moreto talk to and do business with. I def. suggest you hire her for whatever services she can provide. I had some docs I needed to file correctly bc self prep. is NOT advised imo, ever! She is a PRO so do not do this work yourself or you will pay ( maybe double ) a lot more in the end! You get what you pay for, with Katheen you get it done right the first time! She is a great person, great American and business, a mfing top tier service 3 thumbs up!

I had my unit on auto bill pay and the card expired, the staff didn't give me a courtesy call or a…read morenotice until it was past due 60 days at which point I received a lien/pre auction notice. I called the front desk to make a payment and during the call the woman at the desk became very defensive when I mentioned I would prefer to receive a notice prior to the lien notice (state requirement is to be notified prior to this). She became very emotional and was upset I stated I felt the lack of any attempt to reach me was "lazy" at which point she tried to bait me into an argument which I had no interest in talking to her aside from running my card. When I told her as much she hung up on me. I called back to pay the bill and she started to berate me on the phone and refused to accept the payment. Since the unit is in lien she is required to take my money to prevent unlawful sale of my unit. I called a third time and just asked to speak to someone else, I got the phone number of the manager Barry who was off duty and called him. Eventually I reached him and was able to just give him the card information without the drama. I just wanted to pay for my unit on auto bill pay and to receive notice of some kind prior to them trying to auction my unit. THIS IS EXTREMELY POOR CUSTOMER SERVICE, literally the worst I have seen from a storage facility. This lady should be fired, her sole purpose is to conduct transactions. Just run my card and take my money, I shouldn't have to interact with a horrible associate to make this happen. I shouldn't have to contact the manager who is off duty and not on site. Other than that I've had a pretty uneventful rental here. Unit is dry and my stuff isn't under any threat except form going to auction unnecessarily. 0/5 stars for the detestable lazy staff that want to argue instead of conduct business. Really poorly run if they keep her around. They charge way too much money for me to put up with this nonsense.

These ladies have saved me money on shipping and are always willing to help if they can.read more

This place just feels right! Very helpful and willing to work with me on which unit works the best…read morefor me. Very clean and secure. I trust Best Homes Storage!!!