There are few things more humbling than trying to troubleshoot a Roku TV over FaceTime with your…read moredad... from another state... who just switched from lifelong cable to streaming. Absolute nightmare. After some searching (and a recommendation from Beacon Broadband), I found The Working Mouse and connected with Dave. He was patient, knowledgeable, and easy to schedule with. He quickly troubleshot the issue, which, naturally, traced back to my own setup months earlier, and got everything working again. Honest, transparent pricing with no surprises. If you've ever attempted long-distance tech support with a parent, you already know... just hire Dave. Highly recommend.

So happy I called Danette because now my four year old Toshiba computer is working great. Previous…read moreto calling Danette, my computer was slow and I mean slow. Danette came to my home and quickly began working to clean my computer, works great now. Give her a call as I bet she can help you too. Thank you so much Rose Rose Anderson Sews Bridal

I purchased a new computer from Chetco Computers and Electronics and after about three and half…read moreweeks it completely died. And Chetco flat out refused to give me a refund.

My laptop crashed just as I was preparing to print out an important document for mailing. Jarvis at…read moreChetco Computers had the laptop up, running and ready to pick up only a day after I dropped it off! He recovered the files, installed a new hard drive, refreshed the operating system, and more - all for an affordable price. I was able to print out the document, have it notarized, and mail it just a day after the crash thanks to Jarvis. He is knowledgeable, reliable, friendly, and really comes through for his customers. Jarvis is my go-to guy for all computer-related matters from now on.

I have used IV Data for the last 7 months. They were fast in installing and knowledgeable, always…read morekind in answering my questions. I would recommend them.

IV Data has been my ISP since shortly after they opened shop. I have had nothing but extremely…read morepositive experiences with them. The connectivity has always been outstanding, the best service ever and I have been online for 23 years and had several ISPs. I like that it's a local business as well; very personable and attentive. Hell, the owner has been to my house! I do know they had rapid growth problems for awhile, but that was because they were so good too many wanted to switch. It was sort of like trying to get a reservation at the best restaurant in a big city. Those problems are over now. You can get service in a matter of days. Sign up. You won't regret it.

Amanda always knows how to find the problem on a computer and fix it…read more If you live it Crescent City, it is worth the drive for the no hassle customer service.

I came to Brookings for a vacation from Medford and lamely left my laptop power cord!! I called…read moreAmanda to see if they had a power cord I could buy. No, but she offered to charge my laptop up while in was in town! I dropped it off, went and did some shopping and returned a couple hours later to find my laptop not only charged, but updated too! Thanks Amanda, you're a lifesaver!

These people seem to be nice when you first go in, but they don't do what you ask them to do. Then…read morewhen I called them after I got the computer home and found they didn't complete the job that I wanted them to do, they become argumentative and accused me of being the problem. I will not use these people again. I took my computers to Chris Mendez @Gizmotech and he did a great job for me.

Michael and staff were amazing. Will definitely use them gain in future. I have a MacBook Pro that…read moreneeded a battery replacement. We had some additional issues come up after but he took care of them quickly at no additional charge.

Always professional. Always can count on them to fix stuff when I can't figure it out. Highly…read morerecommend.

Absolutely can recommend this business. Bought my new trouble free computer there. I brought it…read moreback when I had a problem of my own making and they fixed me and so far it's trouble free and a delight.