We had a flat on our way up here and had to use our spare. Did not want to make the trip back…read morewithout having a usable spare. Turned out the tire that went flat had a total failure. These guys hooked us up with a usable spare till we got back home. Made sure to even check the torque on the tire we put on so we would be safe. Super friendly great group of people. If you're in the area and need tires I would highly recommend them!

Best wheel alignment in town. Waiting room is nice. Coffee available. It took over an hour but…read morethe tech took a few drives, then came back and refined the alignment..

The guy from Ace Towing was great--even though it was raining like crazy, he got the job done. The…read morecar arrived undamaged and everything went smoothly. Really appreciated the help.

This place deserves 0 stars they never get back to you!! Weve been waiting for a response since…read moreOctober and have been told many times to call back apparently no ones ever in office not sure how that works??

No response to my inquiry, but this is Klamath Falls where this happens a lot. I would have called…read morethis company, but one of the others that Yelp sent my inquiry to at the same time did the work. I feel this business could have better customer service, as far as following up after sending the requested information, but i's likely they were swamped and short staffed. I would contact them if I needed help again, but by phone.

From the owner: AMSOIL Dealer, Mobile Mechanic, Semi Servicing read more

Took my car in to have the blend door replaced because my heater didn't work and was told it was…read morejust low on coolant so they filled that and of course my heater still didn't work. They then said it's my thermostat so after replacing two different thermostats, that of course wasn't it either then he says I need a 650.00 water pump job and then my heater will work. I said no, I'm picking up the car, took it elsewhere and yes, it was my blend door. It had fallen off the motor.. what a joke of a place!

From the owner: Very honest and fast pace working my main goal is to get the job done right and as fast as possible…read moreso the customer can safely back on the road

Brandon at Jay's Towing was sent to provide roadside assistance when I had a flat tire. The tire…read morewas at the edge of a ditch, on unsteady gravel. Brandon was skilled, prompt, professional and friendly, and ensured that we all remained safe on busy Highway 140. I strongly recommend Jay's Towing.

This particular tire shop has done so much to help me and my family that I think I should at least…read moresay thank you for how generous you are in getting air in tires for example. Great popcorn, but the prices are best.

Just wanted to give a shout out to this awesome business. We were having trouble with our rv tires…read morelosing air on the inside back tires. The guys here were awesome they spent an hour checking and removing tires they removed the valve extension and replaced the old valves problem solved. Then told us no charge. In this day and age where Covid has caused businesses to completely lose personal service this amazed us. These guys went above and beyond. When our tires need replacing this will be our go to if you need tires take your business to the best.

Passing through on vacation and this shop squeezed us in to patch a nail in our tire that we'd been…read morerefilling with air daily since we left. They were super accommodating, polite, and gracious. The store was exceptionally clean. Highly recommend.

We called ahead in search of a rim for our trailer tire and were fortunate to find that they had…read moreexactly what we needed. On arrival (on a Saturday) this location was fairly quiet and they helped us right away. In what seemed like minutes, our tire was on the rim and loaded into our truck. They also checked the tire pressure on our truck for us before we left. They were fast, courteous, and went the extra mile to take care of us. 5 stars for the customer service we received!

Great store, friendly staff!!! Great Work, High Quality. We…read morewere going to be stuck overnight waiting for a tire and they got us back on the road the same day fantastic!

I thought one of my tires needed a plug. I was wrong. They basically said the sensor light could…read morehave been a fluke and I over inflated the tires. They brought them down to 35 psi and said no charge. Amazing and honest people. And the shop cat was super friendly and jumped on my lap. I will only go here when in the area.

Excellent service performed by an extraordinary driver and who expertly towed my vehicle placing it…read moreexactly where I wanted under difficult circumstances.

They went above and beyond to get my Audi Q7 unstuck from a snowy ditch. They were quick,…read moreresponsive and creative to get the job done. It has been a long week of heavy snow in Jackson County and I'm sure their team has been working a lot of overtime, so I appreciate that they were able to get my car out.

I don't think it should take 3 hours to complete an oil change and tire rotation when you made an…read moreappointment first thing in the morning with nobody ahead of you. I am standing here WATCHING them work on other cars while mine just sits there. I made an appointment to avoid waiting here all day. If the employees are that overworked they can't complete an appointment oil change in an hour then hire more people.

I was charged for an oil change that wasn't done. When I went to pick my truck up 5 hours later it…read morewouldn't start. The battery cables were completely off the posts. When I brought this all to the manager he wouldn't even come and speak to me. He sent some lady to tell me take it up with corporate. And called me a bitch as she walked off. I NEVER got a refund or apology. The WORST customer service I have ever experienced.