Great store, friendly staff!!! Great Work, High Quality. We…read morewere going to be stuck overnight waiting for a tire and they got us back on the road the same day fantastic!

I thought one of my tires needed a plug. I was wrong. They basically said the sensor light could…read morehave been a fluke and I over inflated the tires. They brought them down to 35 psi and said no charge. Amazing and honest people. And the shop cat was super friendly and jumped on my lap. I will only go here when in the area.

I had never been to Les Schwab before, but my tire pressure light came on (front passenger tire had…read moregotten down to 23psi, supposed to be at 35), so I took my car to Les Schwab during my lunch break at work, and they found I had ran over a screw that got stuck in the tire. Fixed it for free! Took about an hour, as they were extremely busy during lunch hour, but I didn't mind. Sat and read my book while they fixed my car for free; can't complain! :)

A truck was frantically honking and waving at us as we entered town. We blew a tire on 5th wheel 3…read moreJuly about 1:45. Luckily we were only 3 miles from Les Schwab. Doug gave us three options for replacements. Martin and three other men had them off and on and us back in the road by 3:00. Quick professional service. Klamath Falls you have a great tire center right on the main drag. Thank you gentlemen we sincerely appreciate all you did for us.

I don't think it should take 3 hours to complete an oil change and tire rotation when you made an…read moreappointment first thing in the morning with nobody ahead of you. I am standing here WATCHING them work on other cars while mine just sits there. I made an appointment to avoid waiting here all day. If the employees are that overworked they can't complete an appointment oil change in an hour then hire more people.

I was charged for an oil change that wasn't done. When I went to pick my truck up 5 hours later it…read morewouldn't start. The battery cables were completely off the posts. When I brought this all to the manager he wouldn't even come and speak to me. He sent some lady to tell me take it up with corporate. And called me a bitch as she walked off. I NEVER got a refund or apology. The WORST customer service I have ever experienced.

do not bring your car here. the boss is the most entitled and inconsiderate aggressive person, the…read moresecond you disagree with him he acts like he's been doing you favors and been so kind to you and that you should be so appreciative of him. This man only cares about personal gain and making money. pays his employees minimum wage and expects them to bust their ass for it. not to mention, any time your car is on their lift it's not secured up there! they don't use the locks!! so be careful :)

NEVER GO HERE I brought my 1989 Mercedes 300e here to have…read morethe alternator and timing belt replaced and the alternator they installed was faulty and overcharged the electrical system thus killing the blower motor for the ac and heat. They charged 400 dollars to "fix" the blower motor which only has one setting which is LOUD and it only blows hot air the ac no longer works. The car also has a very bad misfire below 3k rpm and barely accelerates while under 3k rpm.

Passing through on vacation and this shop squeezed us in to patch a nail in our tire that we'd been…read morerefilling with air daily since we left. They were super accommodating, polite, and gracious. The store was exceptionally clean. Highly recommend.

We called ahead in search of a rim for our trailer tire and were fortunate to find that they had…read moreexactly what we needed. On arrival (on a Saturday) this location was fairly quiet and they helped us right away. In what seemed like minutes, our tire was on the rim and loaded into our truck. They also checked the tire pressure on our truck for us before we left. They were fast, courteous, and went the extra mile to take care of us. 5 stars for the customer service we received!

This particular tire shop has done so much to help me and my family that I think I should at least…read moresay thank you for how generous you are in getting air in tires for example. Great popcorn, but the prices are best.

Just wanted to give a shout out to this awesome business. We were having trouble with our rv tires…read morelosing air on the inside back tires. The guys here were awesome they spent an hour checking and removing tires they removed the valve extension and replaced the old valves problem solved. Then told us no charge. In this day and age where Covid has caused businesses to completely lose personal service this amazed us. These guys went above and beyond. When our tires need replacing this will be our go to if you need tires take your business to the best.

I got a new set of tires for the Saturn. The price was good and the service was even better.read more

I brought my car in for a tire rotation, oil change and to fix a leaky tire. After waiting 2 hours…read moreand a couple times being told that they were having difficulty with patching the leaky tire...I finally pd my bill and left. When I returned to my home I noticed early the next morning that the right rear tire had a silver mark on it indicating that it was the leaky tire and it was in the same exact place on my car that it was prior to bringing my car in which clearly indicates that my tires were not rotated. I had to run some errands that day and when I started my car the alarm notified me that my right rear tire was low. I checked the pressures myself and sure enough it was low. I called the store again and informed them that I was bringing my car back in bc the leak had not been fixed and proceeded to ask why my tires were not rotated and got a response of "I don't know". They got me in right away and when they said they were done I went about my way. when I returned back home I noticed that the tire marked with the silver mark was now on the front right but the tire cap was missing. I called to say that they didn't replace the cap but that I had one of my own and not to worry about it. On the 3rd day...I once again had some errands and noticed my front right tire was almost completely flat. I checked the pressure and it was at 15. I have a portable air compressor so I inflated the tire and called again saying I was bringing my car back for a third time to get it fixed. At this point I was frustrated and not impressed with the quality of service. My car was back at the shop and when they were done I requested a partial refund for the troubles of my 3rd attempt to get my tire fixed. The individual at the counter said he needed a moment to take care of some other things and seemed very distraught. I patiently went to go sit back down in the waiting area and he asked me what I wanted refunded to me. I said I wanted whatever they were willing to give to me and he asked for my bill from day one. I placed it on the counter and he looked at it and said he couldn't refund me for the price of that bill. He asked again what I wanted and before I could answer he pulled out his wallet from his pocket and gave me a $20 bill. I just wanted to leave and I accepted the $20 and stated I would be leaving a review about the services I received. He immediately told me he wanted his $20 back so I gave it to him as I walked out to my car and he followed me. I opened the door to get in my car and he stood in my doorway so that I could not close it. He was begging me not to leave a negative review. I told him I wanted to leave and asked him to move. He did not move so I told him that I would call the police bc he was not respecting my wishes of wanting to leave. He then backed away and I closed my door and as I was backing out he was tapping on my driver side window pleading for me not to leave a negative review. I was going to not leave this review however bc of his behavior and preventing me from closing my car door...I had no choice but to leave this review. His behavior was very unprofessional and the service I received was incompetent. Another day will tell if my tire was actually fixed but you get the picture. I will definitely not be returning back to this business even if my tire is low again in the morning.

Took my car in to have the blend door replaced because my heater didn't work and was told it was…read morejust low on coolant so they filled that and of course my heater still didn't work. They then said it's my thermostat so after replacing two different thermostats, that of course wasn't it either then he says I need a 650.00 water pump job and then my heater will work. I said no, I'm picking up the car, took it elsewhere and yes, it was my blend door. It had fallen off the motor.. what a joke of a place!

From the owner: Very honest and fast pace working my main goal is to get the job done right and as fast as possible…read moreso the customer can safely back on the road