All of the technicians are extremely knowledgeable, professional, thorough and friendly. Price is…read morebest in Klamath Falls and they also offer coupons. Highly recommend Valvoline Instant Oil Change.

When in to get a quote for my truck and walked into the office, sat there for 15 minutes without a…read moresingle person stopping to ask. If I needed help terrible service, and I would definitely recommend going somewhere else. If you even want minute amount of service, even I would give them a no stars.If possible.

Great store, friendly staff!!! Great Work, High Quality. We…read morewere going to be stuck overnight waiting for a tire and they got us back on the road the same day fantastic!

I thought one of my tires needed a plug. I was wrong. They basically said the sensor light could…read morehave been a fluke and I over inflated the tires. They brought them down to 35 psi and said no charge. Amazing and honest people. And the shop cat was super friendly and jumped on my lap. I will only go here when in the area.

Honest guys! Extremely helpful with fixing some things on my daughters car. We would definitely…read morerecommend this shop.

Kurt and his guys are pretty awesome. Six months ago I just moved back home to KF after being…read moreacross the country for 20 years and had to leave my most awesome mechanic and shop behind for good, but dad's been coming here for years and really likes Kurt, so I brought my project truck here and couldn't be happier with them. For the naysayers and their reviews... they don't look at the world through realistic lenses and understand that "estimates" are just that, estimating until further opened and finding reality. Kurt and his guys are awesome; they totally accommodate my unusual life schedule and always make time for me. They are very friendly, very competent, and from my personal experience, very honorable. The crappy reviews, IMO, are from losers, because if you can't make nice with Kurt, you're the problem! Just saying.

They broke my air filter housing, took my vehicle back and the workers took pictures of it. Manager…read morecalls me and said it was caused by a missing screw after his employees said the worker should of took the cross bar off instead of ripping the box open. They denied all responsibility. I would never recommend this business to anyone. Some of the workers are good people but the manager and owner are shady as f____.

Wow! $158 for a basic oil change! Is this the new normal because I can't see this business model…read morelasting for long. And they don't rotate tires which may have been good seeing as how that would up the bill to $200. Klamath Falls is not New York City. I'm looking elsewhere next time.

I don't think it should take 3 hours to complete an oil change and tire rotation when you made an…read moreappointment first thing in the morning with nobody ahead of you. I am standing here WATCHING them work on other cars while mine just sits there. I made an appointment to avoid waiting here all day. If the employees are that overworked they can't complete an appointment oil change in an hour then hire more people.

I was charged for an oil change that wasn't done. When I went to pick my truck up 5 hours later it…read morewouldn't start. The battery cables were completely off the posts. When I brought this all to the manager he wouldn't even come and speak to me. He sent some lady to tell me take it up with corporate. And called me a bitch as she walked off. I NEVER got a refund or apology. The WORST customer service I have ever experienced.

do not bring your car here. the boss is the most entitled and inconsiderate aggressive person, the…read moresecond you disagree with him he acts like he's been doing you favors and been so kind to you and that you should be so appreciative of him. This man only cares about personal gain and making money. pays his employees minimum wage and expects them to bust their ass for it. not to mention, any time your car is on their lift it's not secured up there! they don't use the locks!! so be careful :)

NEVER GO HERE I brought my 1989 Mercedes 300e here to have…read morethe alternator and timing belt replaced and the alternator they installed was faulty and overcharged the electrical system thus killing the blower motor for the ac and heat. They charged 400 dollars to "fix" the blower motor which only has one setting which is LOUD and it only blows hot air the ac no longer works. The car also has a very bad misfire below 3k rpm and barely accelerates while under 3k rpm.

Like the other reviews for this dealership. I would stay away. They will try to take advantage of…read moreyou. Tried to low ball me on my trade. They went 8 k below Kelly Blue Book value. I have a 780 credit score, and instead of making a deal they tried to rob me. Shady dealership. I've had a positive experience with other Lithia dealerships, so I thought I would give these guys a try. I was wrong. Don't waste your time coming to this dealership. They only make deals that will rob customers. A bunch of crooked criminals. I would give them 0 stars if I could.

Do not purchase a vehicle from this dealership, or any Ford dealership for that matter. These folks…read moreknow how to ring you in and then ring you out, leaving you with thousands of dollars in repairs for a vehicle they say was inspected by them. They are the absolute worst dealership I have ever dealt with. Please go elsewhere.

*Long review incoming*…read more In California and buying from Klamath Falls Honda? Do not worry, they have your back! Klamath Falls is lucky to have this dealership in their city! February 1st, I was on the hunt for a new 2023 Civic Type R, which is hard to come by. After looking at an online tracker, I found that Klamath Falls Honda has what I'm looking for. I decided to call the next day and spoke with Ramon. To my dismay, the vehicle was pending sale, but Ramon said he would promptly call me back if the buyer or deal didn't work out. 3 days later, I get a call from Ramon with good news (for me). The Type R I've been eyeing is available. Being far from this dealer, I would've imagined that trying to make a deal would be difficult. I was wrong. After figuring out numbers and sending an offer, Ramon promptly went to Neil, the sales manager. After a few back and forth negotiations, we agreed on a price - all over the phone, thanks Neil! The next step was working with Randy, the finance manager, to get a deposit in to secure the vehicle. After speaking with Randy, we agreed on a deposit amount to secure the vehicle for me. Randy assured me and even went out of his way to place a "SOLD - DO NOT TOUCH" sign on the windshield for me. He even kept the windows rolled up for me and locked the car - this level of customer service is extremely valuable to me. I scheduled my trip to Klamath Falls, OR from Roseville, CA. Worked with both Ramon and Randy on timing - the soonest I could get there was a week away. They promised and reassured me my Type R would be sitting there waiting for me. During this time, they checked on me throughout the week. They even asked if I needed accommodations for lodging (they're making me feel like a VIP at this point) - I'm astonished. I was even put in touch with the Marketing Coordinator, Jillian, to get a copy of all the photos that she took when the Type R was ready for sale. Jillian went out of her way to make sure I had every photo I wanted while I anxiously await delivery day. Ramon also sent me videos of the Type R in the showroom floor. Fast forward to delivery day. Once I arrive at the dealership, I am warmly (and enthusiastically) greeted by Ramon and Randy. They were ecstatic that after a week of waiting, I am finally there to pick up my brand new 2023 Civic Type R. Ramon brings me to the Type R, gives me the opportunity to look over it, sit in it, play in it and take all the time I need. The folks in service were also really kind - they expressed how sad of a day it is for them since the Type R is leaving. Randy - thanks for all of the videos of the Type R being driven out of the showroom floor - I love the how much is documented! Finance is ready. I'm really glad Randy listened to my concerns, understood my position and most importantly, didn't pressure me or make me feel uncomfortable. The deal is done - I am so relieved that Klamath Falls Honda honored their word and kept this vehicle on hold for me. I was anxious that entire week and worried that the car would be sold under me since I'm out of state - I am so glad I was wrong. Everyone I've worked with has proven to possess integrity and honesty. Off I go back to Roseville. Randy and Ramon check in periodically to see how the trip is going and even checked in once I made it home - they're starting to feel like family at this point. Lastly, being in California, there were still a few steps I needed to do to get the vehicle registered. This is what made my jaw drop. When I was called to the counter at my local DMV, the gal assisting me let out a very loud sigh and said "Oh great - an out of state sale, this is going to rough". I gave her the tracking number that Nick (DMV/Title Specialist) provided me and she retrieved all the sent documents. During this time, she was hardly personable and looked agitated. Getting close towards the end, she finally cracked a smile and said "Wow, this dealership is extremely thorough with their calculations, estimations of fees and document preparation. Everything is here!" Nick - I want to personally thank you for your high level of communication and accuracy. I never have expectations to receive responses to my emails within 10 minutes and for you to do that, it truly made me feel valued as a customer. You made this effortless for me to finish the registration process and I am grateful! I don't understand how every expectation I've had of the perfect deal was accomplished being an entire state away - my mind is truly blown away. In the last 5 years, I've purchased 7 vehicles and I'm completely astonished how there was not one hiccup - from beginning to end. Perfection. Thank you Klamath Falls Honda!

Redeagle is an amazing salesman he got my son into an awesome Honda yesterday and the whole Honda…read moreteam worked for my don to get him a great rate and payment. Thank you

I've had this guy as my mechanic for more than a decade on eight or so different vehicles. He knows…read morehis stuff and always gives me a fair deal. Highly recommend. In fact, I wouldn't go to anyone else. Note: I'm in Klamath Falls, not Idaho. (Weird that Yelp thinks that)

Although I didn't use them after all, the communication was good. I was looking for a mobile…read moremechanic, didn't know they have a local shop too.