Our washing machine was having issues, and Vlad responded right away on a Saturday. He was able to…read moreget a technician to our house that same afternoon, which we really appreciated. Vlad was knowledgeable, transparent about repair costs, and took the time to explain our options. In the end, we decided it made more sense to replace the machine rather than repair it. He even recommended a replacement model that we ended up purchasing (he really should have affiliate links!). We had a great experience working with Vlad and his team and wouldn't hesitate to call them again the next time we need appliance repair help. Highly recommend.

I called Best Appliance Service on a Saturday when my washing machine stopped working. I was…read moresurprised when Vlad responded immediately and came out the same day. He was upfront, honest, and transparent from the very first conversation about costs. I hate dealing with home repairs because so many companies take advantage of women, but that was not the case with Best Appliance Service. Vlad spent over an hour diagnosing the issue and could have easily pushed a costly repair. Instead, he recommended just buying a brand new washer based on what it would cost for him to fix it. He even fixed my microwave door, charged only the diagnostic fee, and followed up by sending links to washer recommendations. Finding a trustworthy business in 2026 is rare, but Vlad was honest, kind, and professional. He communicated clearly and truly went above and beyond. I will absolutely use Best Appliance Service again for any appliance repairs in the future.

Kyle has now provided inspections for both our new home and our old home. Both times he provided…read moresuperior service - he helped educate us on the kind of chimneys we have and what to monitor for, as well as the conditions of our logs. He checked for gas leaks around the fireplace with a simple sensor that would beep irregularly if gas was detected. He also took helpful photos of any problematic areas so we could see it for ourselves and keep for our records. And a bonus, while we were chatting he gently swept and reorganized our fireplace so make it look so tidy! Definitely no upsell during any of this. Just a kind and competent human being trying to make this world a safer place. THANK YOU SO MUCH SWEDE!

Kyle was a true professional from start to finish. He arrived on time, communicated clearly through…read moretext messages, and answered all of my questions promptly and thoroughly. His on-site inspection was incredibly detailed, and I was genuinely impressed by the level of integrity and honesty he demonstrated throughout the process. It's rare to find a company that combines expertise, transparency, and outstanding customer service the way they do. I never felt pressured, and I appreciated the straightforward recommendations and attention to detail. If you're looking for a trustworthy company in San Diego, I highly recommend Kyle and his team over the competition. You won't be disappointed.

Tom was so kind and helpful. He knew exactly what was wrong and advised us of the best solution…read more Our fireplace now works great and is beautiful! We highly recommend Farrell's Fireside!

Excellent service when you go in the store explaining everything about the fireplaces we got a…read morewood-burning stove and it's beautiful. Excellent service nicest people ever would highly recommend.

Absolute and David, especially, were outstanding. 6 stars!…read moreVery knowledgeable and thorough. They solved a looming problem. Vent for dryer is now clean. Highly recommended.

The technician was knowledgeable and even fixed an issue I had with the vent on my roof, free of…read morecharge.

After a different fireplace repair company charged us $70 to show up and say they wouldn't even…read moretouch our older gas fireplace, we were put in touch with Marco of SBG through the good folks at The Warm Hearth in La Mesa. He not only was very familiar with our unit and had the parts on hand, he was able to squeeze us in on CHRISTMAS EVE. Upfront pricing, only fixed what was necessary, and it now runs like new. It's hard to find excellent customer service and expertise these days and I couldn't possibly recommend this company any more highly.

Great job!! Install went quick and they did a great job! Very friendly and professional! Gave us…read moretips on how to keep the glass clean - very happy customer! Would definitely recommend them - very happy with the price, very reasonable! Thank you !

We loved working with Paul on our fireplace remodel. He was so helpful through the entire process…read moreand helped bring our vision of using decorative ceramic tile into reality. He is clearly very talented with masonry as he was able to pull off this complicated job flawlessly - all in one day. He also does a superb job of keeping the work area sectioned off from the rest of the house. Would highly recommend to anyone looking to spruce up their fireplace.

We met Paul Walker about a month ago when he began to work on our poor condemned chimney. He is a…read moreconsummate professional and five star contractor. His right hand man Hector is no less than an artist and Ricky was friendly, helpful, and productive. They left an immaculate worksite and also saved a trumpet vine by folding it back instead of cutting it, which I had given them permission to do. Wow. I won't go through the technical details, as a review below me has done a splendid job. What I will say is that the one and two star reviews below are obviously personality issues and have nothing to do with the quality of this high performing contractor. Please ignore them: they are silly. Paul also recommended an outstanding roofer and subsequently a plasterer, both superb. All five star all the time. I can't say enough. Paul saved us so much time and so many hassles, because here we are, new to San Diego, trying to fix up a house that was left in way worse shape than we were led to believe (Who takes advantage of Covid 19? I know! Carla Coshaw, realtor). He is, simply put, our hero.

First of all, This review is based on help they offered not their actual work. I called him in…read moresearch of someone who could help me with my brick and mortor chimney that has structural issues. While they do not offer the type of service they required, they were very polite and spent some timme listening to me on the phone, then directed me to someone who is a specialist in the field. I can't fully explain how helpful this was. I would certainly be contacting them back if I need any of the services they do offer in the future.

Burnie's crew arrived this morning and due to all the rain, they could not do the chimney…read moreinspection and cleaning but mentioned they may be able to get back later today. They called and were able to come back and do the inspection and chimney cleaning. They were very thorough and explained everything they needed to do. Ended up ordering new gas logs and pan to replace the current set up. Punctual, efficient and respectful service! Highly recommend this company and will use them for my annual inspection. Thanks for the great service

Albert has an incredible work ethic and strives for customer satisfaction. Fire Tech installed our…read morewood burning stove and the product was missing some parts. He was tenacious in chasing them down from Warm Hearth and making the trip back up to Julian to make sure it was all correct. We HIGHLY recommend them.

They do a good job. They come when they say they're going to come. They work efficiently. They…read morecommunicate what's going on. And they get it done right.