Good crew workers, but absolutely terrible communication from the office staff and supervisors!…read more The guy who did the initial inspection and estimate didn't describe the layout of our crawlspace to the crew correctly, so our 1-day job couldn't be finished on Day 1 (and because the on-site crew couldn't reach any supervisors to get guidance on how to proceed with a new plan since the original plan wasn't right). So a 1-day job that started on July 20th didn't get done until August 1st because they kept saying the crew was coming on a certain date/time but nobody would show up, so I'd contact the office again and they'd say the crew was coming but nobody would show up, and when the crew did finally get back here they had been told that we had removed a bush that was in the exact spot they needed to put a drain BUT NOBODY HAD MENTIONED REMOVING A BUSH TO US! And, once again, the crew couldn't get in contact with the supervisor! When he did finally talk to a supervisor they asked him if we wanted to have the drain set up in a different way that would mean the job got done that same day BUT their warranty would be invalid!! UM NO are you serious?! Absolutely asinine way to do business, I am shocked that they still get customers at all! So yeah, nobody from the office had called after the first appointment went awry to explain the situation and what they would be doing to fix it, nobody called when we had complained of the lack of communication to explain what was going on, but you can be SURE they billed me immediately after the job was finally done! No delays or waiting around to hear from their billing department haha. We will take our business elsewhere next time we need work like this done, for sure.

I had a horrible experience with this company. I thought they had a good reputation, but their…read moreservice was shoddy and incomplete. I had to hire another company to repair and complete my project. When I tried to reach the salesperson, he was rude and then wouldn't answer my calls. I would NOT recommend them to anyone.

Shout out to Joey for kind courteous and efficient service! He was here on time completed the…read moreservice we needed with excellence and even took time to pet our dogs!

Shane served my system today. I have had the waterproofing done in the basement for 5 years now. It…read morehas held up great and the services include changing the dehumidifier filter and verifying the sump pumps work. The sump has 3 pumps inside it. A low pump, a higher pump if that first pump fails or cant keep up. And then a higher battery backup pump. I feel great knowing that my basement will stay dry no matter what. Shane did a great job today and even called to see if he could come a few minutes early. Its money spent but insurance that my basement stays perfectly healthy.

Finding out you have a serious problem with your crawl space in that water is standing and has…read moreevidently for some time sent chills down my back. What a blessing that I contacted Swain Co. Mike Smith of the company inspected the issue proposed a fix that included a drainage system and sump pump. He also assured me that they could take care what ever issue they may find down there. His estimate was very reasonable. The work started when they said it would. WHAT A WEIGHT LIFTED FROM MY SHOULDERS. When the three man crew arrived and introduced themselves and the supervisor outlined what they would be doing and when they expected to complete the job. The supervisor, Efrain, and Salvador and Eddie gave me confidence I was in great hands. Now this is something you hardly ever hear anyone say anymore; but I have never seen three men work so hard and professionally as those three did. Efrain kept me totally abreast of the progress with before and after videos. I know I have restricted myself in the past to restaurant reviews as my wife and I are foodies. But I learned there are "artists" in other fields of work as well. Swain Co and their people are one class act as ND I would hghly recommend them for any crawl space, foundation or basement issues. You won't see them advertising on TV like other companies because they don't need to. Word of mouth by previous customer service have kept them very very busy.

These guys are awesome..im telling u if u need any work on your basement these guys are it. Very…read morerespectful. They will answer all your questions walk u through it and do everything u ask pertaining to it.. if you don't hire these guys I'm telling you straight they are no joke..there the real thing as all buiseness should be at all times

had a great annual service with Brad today. He pointed out several other areas in my home that had…read morefoundation issues. We went over several options to rectify the issues. There were no high pressure tactics to purchase any additional services. Afterwards, he completed the annual service as scheduled. Appreciated his knowledge and bringing certain issues to my attention. Very personable and professional. He was also super punctual

I had a great experience with working with this company, they did a fantastic job repairing my…read morebasement and waterproofing it. i have had zero problems since and thoroughly pleased with the work they did. Jake the person they sent out to inspect and quote the job made the process simple and easy to understand. ultimately they made what was a horrible situation for me much easier.

Outstanding foundation and mold inspection for my refinance…read moreI needed a foundation and mold inspection for a house refinance after the appraiser flagged potential mold in the unfinished part of the basement. What he thought was mold turned out to be years of cobwebs and my black German shepherd's hair. The inspector was thorough, honest, and professional from start to finish. He promptly responded to my Yelp inquiry, took the time for a phone consultation beforehand, worked around my schedule, and arrived right on time. He did a careful inspection (we live here and I certainly don't want to live with mold), clearly explained what he found, and provided a well-written inspection letter I could submit to my lender. The price was fair and the whole experience was straightforward and professional. Highly recommend if you need a reliable, honest inspector who actually takes the time to do the job right.

If you are looking for a company that shows up when they say they will, quotes you a price ahead of…read moretime and sticks to it, does the work efficiently and effectively, and is personable to boot - HIRE THIS COMPANY! I rarely give five star reviews because I rarely have good experiences with service workers - let alone great experiences. However, JB Foundations earned all 5 stars. And honestly, it's not that hard - just very few companies will do the basic things that make customers happy. It started recently with a couple days of hard rain. We live in an elevated area where our driveway slopes up and our house and foundation is higher than the street. As a result, we have never had any issues with water in the basement and rarely give it a thought. The only problem we had was the pipe leading up and out of the basement had a loose connection and I was able to tightened it up. But with this most recent rain, the sump pump started acting differently. It was still seemingly working but making an incredible noise. I had just had new flooring put in on the first floor (I'll be writing that review next) and noise carries much more within the house. At first I chalked the louder sump pump up to that. But the more I had to listen to it while working from home, I realized something was wrong. The second day, I started putting feelers out. Messaging 3 companies on their websites asking if they did this work on sump pumps and in our area. NONE RESPONDED. I hate using the phone so electronic communication is my preference. THe next morning, the pump was quieter but ran non-stop for hours - despite there not being hardly any water in the tank and it also had not really rained for a while. This time I turned to Yelp (which is where I got the names and reviews of the 3 companies I reached out to via their websites). I picked one and sent a message just like I did before. I also took the option to ask a couple more companies to respond. Almost immediately, JB Foundations responded and expressed ability and interest in doing the work. We exchanged messages via Yelp and soon I had an appointment, as well as an estimate should the pump need replacing. The appointment window was only 2 hours and they were able to come the next day. Considering we had yet to take any water in the basement, I was feeling very lucky (which is rare). Jay showed up during the 2 hour window and went to work. He showed me how the pump can be tested by bypassing the floater. The pump was still working and apparently able to push water to the street. Regardless, given the 26 years it had been working - I opted to have it replaced. Jay had a new pump with him and installed it in maybe 15 minutes. He asked for a garbage bag to carry the old pump out in as it was crusted in rust and mud. He had also pulled out a few other misc. items (paper, soda can, rocks) from the hole and transported it all way without messing up the floor. Jay educated me about the back-flow valve/connector - which was apparently what had come apart before. He had replaced it at no extra charge. I always appreciate a service person taking the time to explain things to me so I better understand how the things in our house work. Jay did so without making me feel spoken down to or stupid. I don't know what else I can share if you're not convinced yet to include this company in your search when needing any work done in your basement/foundation. I highly recommend giving them a shot.

I did not hire him and regret it. He seemed very professional. He showed up on time to the estimate…read moreand had great ideas for my concrete project. I may have him come and do my drive soon. I'm in the process of fighting with another contractor on getting it done.

From the owner: As a family-owned concrete contracting business, we provide installation and repair services for…read moreconcrete driveways, sidewalks, stairs, patios and more to homeowners, landscapers and commercial clients. Contact us today for a free estimate.

Reliant installed a tile and sump pump in my crawl space to get rid of water issues. Would highly…read morerecommend.

From the owner: Crawl Space Repairread more

Elite did a great job under our crawlspace fixing our bathroom floor. They were here at our…read morescheduled time and completed it when they told us it would be done. From start to finish they did a wonderful job.

From the owner: We handle a wide array of foundation issues such as:…read moreBasement foundation repair Crawlspace remediation Cracked/ Broken concrete repair Main beam repair/ replacement Encapsulation Sagging floor repair Underpinning Waterproofing Exterior drainage

I wish I would have gone with someone else. I had a garage foundation that was lifted. I feel like…read moreI got taken advantage of with extra pressure sales that were 6k over the original quote. The work was done in November. Now I am dealing with a huge mess in the yard and spending more money to get that fixed and on top of that, I see where they cracked the foundation/footer on the outside. Working with them was a mess. There does not seem to be a central person to answer questions. The garage never really got leveled but at least it's not supposed to sink anymore and is stable. It's supposed to be guaranteed but who knows? Don't be fooled by the ads. They make everything look nice in the ads but I still have a giant crack that's now filled with foam. I mean, it's a detached garage, but still...Do some looking around and NEVER let anyone high pressure you. Lesson learned.

Prompt, professional, knowledgeable. Did a concrete lift on my patio and it looks really nice.read more