One of the benefits of being a Property Manager of 50+ units is in being able to recognize a vendor…read morethat is efficient and professional and that is what we discovered in this company when we recently updated a condo in Englewood, NJ.
From the first contact via Yelp, Jorge Ontiveros, owner of Century Painting LLC, provided exceptional customer service, especially in his communication with his client with regards to the project. He promptly responded to all inquiries before, during and even after the work was completed. What was impressive was he seem to intuitively understand our needs as his client and was quick to resolve any concerns we may have had.
We had contacted over seven companies for the project before entrusting our condo project with Jorge and the results were fantastic! During the project, Jorge would sent updates with photos and description of what had transpired during the work, without being asked. If you appreciate such attention to detail in communication, you would absolutely appreciate this as much as we did.
Jorge and his team members each seem to have their area of expertise in getting the paint work completed. Initially the project was slated to be completed in 3-4 days; however, with his team of Carlos, Mario, Sebastian and Hugo, they were able to complete the work beautifully in 2.5 days. We also appreciate their conscientious safeguarding efforts during COVID-19.
Thank you for your fantastic work, Jorge! We are glad to be your first review but we are certain you will have many more to come! :)
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LOCATION: The company services Teaneck, NJ to within 25 miles of the vicinity, including New York City region.
SERVICE: Exceptional communication (phone/text/photos), willing to spend time to answer questions and to requests. Pre-prep work was done well, they covered the floors and lighting well, removed all the plug plates and appliances to full painting coverage. The painters are very skilled and thorough, covered every visible (and even hard-to-see) cracks, bumps and holes for a smooth finish. Very organized and clean-up was very well done,
PROS: Jorge and his team seem to take great pride in their work, and the results reflect in the remarkable results. They are legitimately registered with State of New Jersey and fully insured. Jorge will even provide you their full insurance information when you request it.
CONS: They may need to use your fridge to store their lunch. :D
PRICE: Price is competitive and on-par with other rates. However, their service outshines others by far, as they were chosen after couple of other vendors showed poor or questionable communication and/or paperwork.
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