Top notch service and pricing all around! I went in right at the start of phase two to get carpet…read morefor my rentals and the owner, Jimmy was a true gentleman. Great selection of carpets. Get this-I had to convince HIM to sell ME a more expensive carpet, lol. I had been to two other carpet places in the Bronx and Scarsdale and with out even mentioning that or price, jimmy blew them out of the water on price! Serious by over $1000.00! Out of the gate I was saving over $1,000.00 and getting exactly what I wanted. I though to my self what's the catch? Let's talk service. I paid in full up front-something a small business owner never does but appreciates. From one small businessman to another I felt I could trust jimmy. I was right. I sat and watched as he went through his Rolodex and made absolutely certain he had an installer for my job AND a back up just in case. It was no dog and pony show. I voiced my concerns about having the job done by a certain day and he made sure it would happen. Day of the install. Jimmy called me no fewer than three times to let me know the installers were Enroute, to check the work once they got there and make sure I was satisfied after they left. The installers did an amazing job and I know my tenants will be happy. Jimmy has the basics down and then some. Great selection, great pricing and amazing customer service. Seriously, if you need floors. Go to this place.

Morris Park was my go to because they did work for me in the past but this time I'm not sure. I…read morehave an extra large basement and I knew it was a big job but I was expecting a little more. Ralphie came to my home and got to work right away for two days in a row. The good, Ralphie put molding around my basement walls. He also went above and beyond to place drafting round my basement door as well as my laundry door. However, now my laundry door will NOT close. Ralphie also told me he couldn't get behind my dryer because of some elbow pipe but my contractor came to my home and pulled the dryer right out the wall with no problem. I didn't like how he left an uncovered space as well as an uneven floor in my basement. One day I went outside and saw trash in my backyard. I asked Ralphie if they take out the trash and he told me no, they do NOT take out the trash which I thought was weired. I keep my patio cushions in trash bags and someone from his team, took my cushions out of the trash bags and used them to throw away the trash his team created which I thought was unprofessional. Lastly, I have a lot of candles. Someone from his team broke at least 6 of them but didn't say anything. It wasn't until I started cleaning up, I noticed what happened. Ralphie was supposed to come to my home to fix my laundry door to have it closed and he has not done so as of yet. Again, I was expecting a little more especially for the price I paid. Would I hire them again, probably not. Pros: On time Professional Fast Added extra features Cons: They do not through out your trash Didn't complete my entire laundry floor Used my own trash bags broke my 6 of my candles and did not say anything.

We hired Wood Vitalize to refresh our original, 1935 floors at our new-to-us house in Jackson…read moreHeights. We had originally been talking with a more "standard" flooring company. The first company told us that the floors were too old & worn and that the only way we could refresh them was to rip out the original floors and replace them with modern panels. We mentioned how sad we were to lose our original floorboards to a friend and they suggested we reach out to Adam at Wood Vitalize. I'm glad we did! Adam came to the house and, immediately after saying hello, got down on his hands and knees to give them a close look. He helped us to pick an option that would protect the floors and give them some new life, without sanding off the character they'd gotten over the last 90 years. He also helped ensure the rose inlay in the original floors wouldn't get destroyed with his process (other flooring companies had told it was unsaveable). Wood Vitalize's quote for the work was reasonable and they even replaced a few floorboards that had gone rotten underneath the radiator without charge (thanks again!). They were able to do all the floors in our 3/2 townhouse in one day (arrived on time, stayed late until it was done). I'm very pleased with their work and owe our friend who referred them a big thank you! So I'm passing it forward. If you've got floors with history and you want to keep them don't let someone talk you into ripping them out until you talk to Adam!

Adam and his team did a fantastic job on sanding and refinishing my wood floor. Adam was very…read moreefficient and he completed the entire project (over 1000 sq. feet) within 3 days. He removed all the nicks and scratches and made the floor look so smooth. Adam is very friendly and he communicates well with his customer . I'd highly recommend him for any wood floor project.

Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

The whole process sanding and staining and the oil based polyurethane. They cleaned up after each…read morestep and the didn't require full payment until job was complete. They adequate time between coats to ensure drying and addition sanding to avoid bumps.

NYC Floor Pro repaired and refinished an old parquet floor. This was the easiest construction…read moreproject I was ever involved in. John looked at the floor, walked me through the options, we made our choice. (1/2 hour). NYC Floor Pro handled everything with the building, came into the vacant apartment, and called me when the job was done. I inspected the work and everything was excellent. (15 minutes) Price was about the same as the contractor, who only wanted to do 2/3 of the job. My experience was exceptional, and NYC Floor Pro is too.

Solid work, clean and responsive. Original poly had issues (likely from producer), but they were…read moreresponsive and addressed all issues. That's all you can really ask of a company!

Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

The team was great! Floors look beautiful, the guys were efficient, Berti was very communicative…read moreand they left my house spotless.

Devon the owner came to give the quote. He was early, respectful and knowledgeable. He took off his…read moreshoes and listened to what I needed for this project. His team followed suit. Was early to the job everyday and did exactly what was quoted and expected. They moved all the furniture, sanded and refinished the flooring in the whole apartment. Now I'm on the last day and they're putting back the furniture to their original location. Work done as expected and the office was communicative and on their game!!! Already had neighbors ask for their number!!! Thank you Devon and team for fixing my grandma's place!!

I had them in again soon after to do the ground floor since I was so pleased with second floor job…read more Will update with photos soon. Super efficient company and great professional people.

They showed up on time and were professional and efficient. They removed wall to wall carpeting in…read moremy mother's bedroom. It was very old carpeting so a lot of the cushioning/padding that was underneath was stuck to the floor as well so they made sure all of that was scraped up without damaging the wooden flooring below. I just had to do some mild cleaning the following day to remove dark spots and they gave advice how to get that up. They did a excellent job! They cleaned up everything and took the carpet and scraps downstairs to the recycle area.

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

We needed new carpet for one bedroom. My husband reached out…read more, and Rob was kind and patient. He answered all of our many questions and got the job done on the tight schedule we had set. The carpet looks great and was done quickly and with great detail. We are very happy with the outcome. The price was fair and if we decide to carpet another room we'll be customers again. Thank you!!

Project completed. Floorcraft did a fabulous job. Picked up my wool rugs. Cleaned them and…read morereturned and installed My rugs look fabulous. They took great care of them. I'm so pleased. Thank you

Everything went well as it always does. We've been working with Sal and a nicer and more…read moreknowledgeable person you won't meet. Sal from Floorcraft took the measurements and my shades were delivered just when Sal said they would be. Installation was great as are their products. If you need Carpet, Window Treatments or just good advice I'd visit or call Floorcraft.

After shopping around in need of redoing my kitchen, I'm glad that I found this place. Not only Sue…read moregave a great price but she knows what she's doing. The showroom had plenty of selections. I definitely would recommend to anyone else as I will be coming back when I need to redo my bathroom.

Staff was very helpful in quoting for the kitchen project. They provide so much options & ideas in…read moredesigning my kitchen, I LOVE my new kitchen cabinet and countertop, and they look amazing! Highly recommended!!!