I think they would rather be somewhere else, pursuing a different line of work. I drove out at 3:30 on Saturday afternoon to look at some pianos. Having called ahead and being told they close at 6:00 I figured I had some time to look at different pianos and learn something about the instruments. At about 4:15 I was told ( by the one "Salesperson" working ) that he had "A meeting to go to" and that I "Knew how to find him if I was interested". The man working the floor wasn't even a pianist,. Business must be great for you guys. I advise everyone to think before going here. Overall a rather sad experience. Buh-Bye. I will never be back. I will be buying a piano but not from you. From what I gather the real inventory is at the store in Agora Hills. read more

Ben at Knauer Pianos is awesome! Very knowledgeable and helped me out with some insightful info on my Baby Grand Petrof! I would recommend this company for any piano need- thanks Ben! read more

After looking for a good piano for quite some weeks all over the web, I found this store a little farther from my original search range location, and I was not disappointed at all. The moment I saw this piano online I really got drawn to it, I was looking for something around 7' and this Kawai 7'-4" was just amazing. After some emails, Ben proceeded to send me some audios from this piano, and that made me realize this was the piano I wanted, the sound was perfect. I arranged and drove for some hours and I was able to walk into the store, all done remotely. I was very pleased by this experience since I really enjoy my time playing an instrument that you are looking to keep and play for a long time to come, and not having a sales person waiting for me right next to the piano and pushing for a sale was a great experience to have. The purchase was done by phone and everything arranged by email. The Delivery was flawless and the piano was cleaned and polished to perfection. This piano being from 1974 was brought to life, at one point it got restored and the job looks very well done. This piano looks like brand new, with such a warm and melodic sound. To make this purchase even better, I had an early 2000s QRS player system from a previous piano and after talking with Ben, one of this Techs. had this system installed. Now this piano is at home and its a delight to sit and enjoy playing its rich sound or to just put some good music and listen to it play itself away. From all the stores in AZ and SoCal, I can say Knauer Pianos was the best to deal with. Thank you read more

Knauer Pianos - Tarzana - Piano Services Near Me - Tarzana, California

Long story short: Call before going to the stores. Long story long: We're currently looking to trade-in our baby grand for an upright. I had called on Wednesday and spoke to a man. I explained what we were hoping to do, he said to come to one of their showrooms to see what options might be possible. I asked if I needed to make an appointment, and he said no. I said that I would probably come to the Tarzana location the next day and he said, ok, but that the Agoura Hills location might have more inventory to check out. So the next day I went to the Tarzana location around 10 am. No-one was there, I called the number and got voicemail and left a message. After waiting in my car for a little bit in case they called back, I then optomistically headed to the Agoura Hills location. And again, no one was there, I called the number and got voicemail and left a message. An hour later I received a call back from Avery (maybe the same guy) and he said they missed my call and to call back. My plan: schedule an appointment to check out inventory and see what their trade-in process is like. Will update this review if that happens. read more

First of all, the store is lovely. From the art on the walls to the high ceilings to, of course, the gorgeous pianos. From uprights to grands it's a pretty wide selection. I was there about a practice room, the customer service from a guy named Cody could not have been friendlier or more pleasant. The piano in the practice room I played on was solid and fairly rich for its size, though nothing compared to how good the 1960s Steinway sounded and felt in the front room . Anyway - lovely store, lovely staff, lovely gear. read more

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Really nice guys. We had them pick up and deliver a used kimball. Sounds easy enough except we live on a hillside. Worked out well. Juan his guy and I think the under cover owner with long hair got it done. Reasonable price. Hot day and no sweat later, little girl is happy as a clam. Thank you to your crew. Very professional. read more

Knauer Pianos - Tarzana - Piano Services Near Me - Tarzana, California

Do not go to this place if you need a piano, they are buying used pianos for $100-200 and selling them for $1000 and up. Super unprofessional, the guy didn't even know about how the Console pianos are made. I am so happy that I did not get fooled by these people. read more

Ron Munn has been my piano teacher for a long time. He's been patient with me and not harsh on teaching piano. No bad pressure. He's been pushing me to finish and learn more new pieces which i won't be able to do by myself. He understands my hectic personal schedules at home and at work and works on my current practice level. He also gives some fill ins /improvise ideas to the piece to make it sound better. read more

Best school in the valley ! Teacher Aubrey is doing a great job with my daughter , she is a truly professional in her field and a nice and polite lady. Her rates are super good and the environment very welcoming if you are looking for truly professional music school this is the one !!! read more

Knauer Pianos - Tarzana - Piano Services Near Me - Tarzana, California

My great appreciation to Knauer Piano! I have found the piano of my dream- KKawai baby grand. I have been very satisfied with the service. Good price, excellent delivery and perfect tuning job. Thank you very much. Sincerely, Larysa Kulchytska, pianist and composer. read more

Just got a new piano from them. Loved the honest all business feel. So far so great. When the owner is so available and gives you their cell number, you feel cared for/ read more

This piano store is unbelievable. The staff is world class. I was on the market looking for a piano for my wife but I know nothing about them. After calling around LA and getting different responses, I got a chance to talk with the owner Ben. He is so knowledgeable and has the best patience especially for a guy like me who had a million questions and concerns. We worked around my budget and he helped me find the coolest and prettiest upright piano I could have ever dreamed to find for my wife. After the delivery, I don't think I've seen my wife this happy since our wedding day. She's always wanted her own real piano, now she does and it already has a name. Thank you Ben and your amazing team! read more

Everyone at Knauer is friendly and helpful. They offer a wide variety of lessons from vocal, piano, violin, and much more.They also have a beautiful selection of pianos that you can purchase! A fun thing thats done every year are their recitals! Location wise there is one in Tarzana and one in Agoura Hills. I had the amazing opportunity to take vocal lessons with the lovely and talented Kim Yarbrough. Cool fact - she was a contestant on the Voice. Kim is a great teacher who helped me discover different vocal ranges I never even knew I had in me. Coming in I was super shy about singing in front of someone else, but I easily got comfortable with her down to earth personality. Her approach during lessons is very helpful as she gives you exercises to do during the lesson and to do at home as well. She wants you to learn in every way (anatomically what parts of the body are used when singing, history, visuals through videos/pictures). Kim has different rates depending on the length of your lesson. Length of lessons are 30 min, 45 min, or 60min. If you're interested in setting up lessons with her reach out to them! Lessons are taught at the studio, however I believe she does home lessons for an additional cost (dont quote me on that though - best thing to do is call) I took lessons with her for a few months and my voice grew so much and so did my confidence. Now I can go sing karaoke confidently, sometimes I even go solo. It's been about a year since I've taken lessons as I took a break due to focusing on CPA studies and finances. I just signed up to take lessons with her again. Looking forward to growing and learning even more :) read more

We purchased a piano from them approx. 6 years ago. Upon the sale, the saleswoman volunteered that if we ever wanted to sell the piano, they would buy it back from us at the price we purchased it for. We contacted them as we were interested in selling. They offered us HALF and denied ever saying that they would purchase it at the sale price to us. Bad on me. Should have gotten it in writing. Buyer beware. Don't fall for this line if it is said to you. read more

Got our piano just today.We have looked around weeks, it was so tired to find a perfect piano for our son .They have very good price and good pianos. Nice sales man and delivery man. So far, we are glad to have it. read more

Knauer Pianos - Tarzana - Piano Services Near Me - Tarzana, California

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I called Ben Knauer to move a Yamaha Baby Grand a few miles from a 3rd story apartment to my home on a very rainy day. The movers arrived timely and then were very professional in how they disassembled the piano and moved the piano from an apartment on the 3rd floor to the ground level via a small elevator, and then into their truck. A short time later, the movers arrived at our house, reassembled the piano and even advised us where would be the best spot to locate the piano in our living room. This was a very positive experience and the price was right! Highly recommended. read more

My 11 year old lad recently began vocal and guitar lessons at Knauer Pianos Tarzana. He thoroughly enjoys his singing time with Marie, who covers Broadway and more modern songs with him, as well as his guitar lessons with Ron, who combines music theory with chords and tunes. We are very happy with both tutors and highly recommend them both. If my child wasn't happy, he simply wouldn't go! Give Ashley a call to schedule your child. She can give you the best options and deal to suit your needs. read more

Knauer Pianos - Tarzana - Ron Munn with Alexander - Piano Services Near Me - Tarzana, California

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The customer service I received was great. Avery was very helpful in answering questions and in finding the right piano for my family. The piano I purchased was a Knabe Upright which was delivered in great condition and in a timely manner. We are very happy with it. read more

My daughter had been looking for a grand piano for the past year for a surprise gift for her husband. It wasn't until I contacted Knauer Pianos and Ben called me right back that I realized how lucky we were to have NOT purchased from the other dealers she and I had spoke with over the past year! Ben was extremely professional and accommodating for the special deliver on my daughter's first wedding anniversary. Ben had arranged to hold the piano until the anniversary date and then worked with the movers (who are the best also) to move it out of state to their home while the "kids" were out to breakfast. What a wonderful and absolutely beautiful surprise for my son-in-law from my daughter! CALL KNAUER PIANO AND YOU WON'T CALL ANYONE ELSE! ABSOLUTELY THE BEST! Thank you, Ben!!! read more

Ben, the owner, was great to work with. They transported my new piano from LA to Sacramento within two weeks. Their movers, delivered it and set it up flawlessly. Thank you for providing great services. read more

We purchased a digital piano from them two years ago. My son took advanced level piano lessons there. We also used their piano moving service twice to move our grand piano. All the services we received from them were excellent. Piano moving charges they asked were by far the best around. Their moving guys were unbelievabley kind and professional. I highly recommend them. Update.. 10/22/18 In addition to the above services, We sold our grand piano to them. Ben came himself, gave a fair price and picked up the piano on the spot with his truck. Knauer is the number one spot in SF Valley for anything to do with piano. read more

No pressure. Friendly. Helped strike an great deal for me with special payment plan. Happy to recommend them to any piano shoppers! read more

Knauer Pianos - Tarzana - Piano Services Near Me - Tarzana, California

Just had a Hallet and Davis baby grand piano delivered. Ruben and Mario went out of their way to make sure everything was perfect. I told Ruben that they were doing a great job and he replied: "It is our goal to make it look like we were never here." Well, they delivered ;-). I would highly recommend all the people I have dealt with at Knauer Piano including Ben and Doug. Thank you. read more

Just bought our piano used from Knauer. Our 10 yo daughter has recently started taking formal piano lessons (with Knauer Music School) and we wanted her to love the sound of the music that she plays, and now our 12 yo son starts taking interest in playing piano too. Kela the Sales Rep and Ben the Owner are knowledgable since they're both pianists. They took good care of us before & after the purchase, listened to what we want and educated us on the quality of the pianos they have in inventory, rather than merely focused on pushing for the sales. We feel reassured in the purchase for the warranty offered which includes 5 years of parts and labor. The piano movers from Knauer are experienced, careful, polite and respectful. I'd recommend the business, Kela and Ben to my family and friends. read more

Knauer Pianos - Tarzana - Piano Services Near Me - Tarzana, California

It was an interesting store. The one we bought our Baldwin console piano was at their Tarzana store. There was no piano seller physically there. We did it by phone. Basically, we walked around the store where the pianos were situated and looked at price and resonance & tone. We liked the appearance of our Baldwin & the sound/resonance was both loud, clear, & amazing. The new Japanese Kawai pianos were muffled and expensive. The Yamaha consoles were good, but we decided on an American made Baldwin. Overall, the experience was good. Delivery day choice was open, & they work with you on a day & time that works for you. We still need to call them to get our piano perfectly tuned. We highly recommend them without ANY reservations. Two enthusiastic thumbs WAY up!! read more

I have been teaching piano professionally for over 13 years, throughout Orange County, Diamond Bar area and the San Fernando Valley. I have dealt with dozens of piano and music stores, searching for the best service I could refer my students. **************************** When you buy a piano, you should have the same attitude as if you were to buy a car: 1) Does it look great inside and out? 2) Is this a good brand (for resale value in the future) 3) Has it been maintained & tuned beautifully? 4) Does it give you a nice smile when you play/drive it? 5) Have you had an expert test-drive your purchase before you decide? ******************************************************************** Thankfully I have test-driven hundreds of piano to help my students find the best. Knauer's Pianos are absolutely a cut above the rest. The quality of the pianos they sell, are sold elsewhere for 3-4x what Knauer's charge. Ben Knauer is a Master Technician. I have seen & heard him take a 120yr old piano and make it sing like it was young again. His team is not only professional but honest. People regularly FLY FROM OUT OF STATE just to buy pianos from them. I met these out-of-towners who've testified to Knauer Pianos' service. ***If you would like professional, honest "test-drive" of any piano they have on hand, feel free to contact me (424) 235-5009. read more

Hello Piano Lovers, I am a pianist, composer, and recording artist, and I wanted to stop by and give you my unbiased feelings about this gentleman and his company. I have owned a Yamaha Clavinova since 2005, as I live in a condo, and thought having an electric piano, with its volume control and headphone jack, would be beneficial as I often like to practice late at night. The problem was, I was never inspired to practice... as all of us realize, its just not the same as playing on a REAL piano. (My apologies to keyboard players who PREFER playing unweighted action keyboards, I know youre out there, and thats cool, this post is for PIANO PLAYERS)...Anyway, as my inspiration wasn't there, consequently,I wasn't playing or practicing near as much as I should/could be. Finally, I decided, I have to buy a REAL piano. Thus began my search all over Los Angeles for the right piano. I visited many dealers, and played probably dozens of pianos. I then decided to give Ben Knauer a call. My first impression was good.Ben sounded really mellow, and relaxed,and friendly over the phone. He invited me to stop by and play a few pianos. OK, I said,and off I drove to their shop. Nice,clean,well organized space, and lots of pianos, all in very nice shape. I began a several day long adventure of visiting, playing, going home and thinking about it, then returning, playing more, and going home and thinking about it.Obviously,its a big decision, and I wanted to be sure. Throughout the process, Ben (and his wife Robbie) were both patient, warm, and open to my endless questions and comments. Finally,although I really had my heart set on a Yamaha,I made the decision, and picked a piano I really liked that was not my "usual brand" lets say...I have been a loyal Yamaha fan for 30 years. Ive always liked their pianos best, but this (X) brand played and sounded beautiful, and I said, "Well, maybe its time for a change!" so,I bought it. After several days, something really strange happened:as I was playing, the black keys began breaking off! I guess it was just bad luck, but obviously,I was very upset. First, it happened once, so I re-glued the key back on.Then the next day,another broke off. Finally, all told, seven black keys broke off. Now, this is a "fluke".This (X) brand is a very well known brand so I was really surprised! Rarely, a black key can break off, but this was just a defect in the glueing of the black keys on this particular piano. I called Ben,and he was very cool, and he said,"Dont worry, we will make this right." He offered to have a (X) brand tech come to my home, and re-glue the entire set of black keys! I said, "Thanks Ben, but I think this is a sign.May I just exchange the piano?" "No worries", he said, and invited me back to the store. This time, I was very lucky. I found several Yamahas that I really liked.Finally, I picked out an older (1986 Vintage) Yamaha G2 Baby Grand. Now, I have to tell you,the piano had just come in...it was not even detailed. Ben had had his tuner give it a quickie tuning...but there was something that told me, this piano had tremendous potential! I came back to the store several days in a row, and sometimes I stayed for 7 to 8 hours, bouncing back and forth from piano to piano, trying to make my decision.Throughout my visits, I was always made to feel welcome, and never rushed or pushed. And as I was there so often, I got to know Ben better. He is a great guy... spiritually very centered, very patient.He is chill, warm, funny, engaging, and extremely knowledgeable about pianos. I finally said, "OK, Ben, this is the one.But, can you have it voiced like this other Yamaha over here?(I pointed to a newer model Yamaha C2 that was far more expensive, but had a much darker, warmer sound which I really like...the G2 was much"honkier" sounding,and a bit too bright but, I know these things can be changed). Ben said "I think so, we will do our best". I also was concerned as the cabinet had a few scratches, and dings."No problem, we will take care of everything". Well, I counted the days until my new Yamaha was prepped and ready to be delivered. Finally,the big day arrived...Ben's movers came, and exchanged the pianos. They took the (X) piano out, and brought in the G2. When I sat down to play it, I have to say I was ASTONISHED. It had indeed been voiced just the way I like it. It had a darker, warmer sound, yet it had the rich, deep, thunderous BIG sound I love about Yamahas. It also has the capability of sounding breathtakingly beautiful at softer volumes. This is a piano I could love forever. Also, the case had been meticulously cleaned, and the scratches and light nicks completely eradicated (I have no idea who Ben has working for him in that department, but these guys are serious...they did a fantastic job!) The piano looks GORGEOUS.Thank You, Ben! In conclusion: These are great people, who genuinely care about making their customers happy. I recommend Ben Knauer Pianos wholeheartedly! read more

Great Service, Prices, Instrument, Movers!! Ben Knauer worked along with me and I was treated with respect, honesty and fairness. I was looking for Yamaha GA-1 and from them I got a wonderful deal. Thanks!!! read more

Thank you for moving my piano. You guys were nice and patient with me. The movers were professional and very careful with the piano.

Ben Knauer and his entire staff went above and beyond in getting me a new baby grand. From the initial inquiry, handled personally by Ben, our phone calls and emails, the attention received by Douglas at the store, I couldn't have been more pleased with my experience... The movers were professional, friendly, and had quite the challenge delivering the piano in my home...highly recommend these 3 guys... THANK YOU, and thank you Ben for getting me the piano I have wanted for many years... read more

I called Knauer to move my Piano about a month ago, and they did an amazing job! They were able to schedule a move the day I needed ! Had problem about the time ( - 1 star ) but I called and they fixed the problem ASAP! Very happy with them! When I move again I will absolutely call them again! (P.S.) They gave me a discount because of the time problem! YAY for me :) read more

The staff and teachers are very professional, I would highly recommend this place for piano lessons

This review is primarily for piano lessons with Larissa. I can't say enough how much I enjoy my time with her. I took piano lessons briefly as a child and basically started over 30 years later. She is a musician through and through, and her enthusiasm and love of music is contagious. She pushes and challenges me, but also understands when sometimes life intervenes and I can't practice as much as I should some weeks. She has been teaching for many years, and has experience with students of all ages and skill levels. We go through the standard adult beginner book (Alfred's, I think), but she also brings other pieces that I enjoy. And if there is a specific piece that I want to learn, she'll help and encourage me, even if she has to simplify it a little for me as a beginner. She does a fantastic job of mixing fundamentals (scales, chords, theory, etc) with beautiful music to keep things interesting. As for Knauer itself, it's a great place to take lessons. Their prices are competitive with others in the area, and the staff is great. For anyone interested in starting or continuing piano lessons, Larissa is the best! read more

The atmosphere has a very cool comfortable Swagg with the most amazing teachers. The executive staff are knowledgeable and helpful with private lessons as well as understanding the perfect piano fit for you. Come through! You will love it! read more

This is the best place in town to buy a piano, new or used. Ben Knauer is very knowledgeable, fair and friendly. I send everyone to him!

The best and most professional music school in the valley , my granddaughter is having her piano lessons and I'm very pleased by her progress in such a short time , the studio is high end looking, clean and in prime location, only bad thing is the parking thing .. but hey nothing is that perfect read more

Visited at least 20 different stores looking for "my piano" Found it at Knauer piano's in Tarzana. While shopping the staff gave me expert advice and all the time I needed with the instruments. After I decided, Kela helped me with the paperwork and when and where to deliver. Two, knowledgeable piano movers showed up with my piano on time and had it sitting in the spot I picked in les then 10 minutes. Too bad I don't buy piano's more often, it was a great experience. read more

I've been attending group piano lessons at Knauer Pianos for the past 3 months, and I'm very pleased with the progress I've made thus far. The instructors are incredibly helpful, and not big-headed like other piano teachers I've had. The program is curtailed to the pace of the individual participants, ensuring that you are not left behind. Within 3 months, I went from playing simple chords onward to scales to, at this point, somewhat complex note patterns. After each lesson, I find myself teaching my son all that I've learned! Overall, Knauer Pianos offers a very welcoming learning environment -- I am no longer intimidated at the idea of playing piano as I look forward to each lesson. I am definitely a very critical reviewer, so the 5 stars I am awarding are well deserved. read more

These guys moved a piano for me- they're absolutely incredible. Super hard job and they just did great. Absolutely friendly and cool, too. Recommend these folks to everybody! read more

Where do I start my daughter is 12 years old and has been taking lessons for about 5 1/2 years now at knaur pianos. Best experience ever, Robbie the owner is very involved in all of her students achievements as well as recitals. Michaela is Savannah's piano teacher she's amazing straightforward and to the point a little on the strict, but hey discipline and constructive criticism is never a bad thing. So if any parents or students are reading my yelp review please know and understand if you decide to take this route as far as classes go whether it's Piano- drums guitar singing whatever it maybe I guarantee that you will not be disappointed. read more