I always get a pamphlet in my mail for Hollywood Piano, that is also affiliated with Pasadena Symphony & Pops. I love and play the piano SO much and wanted to give this place a try and see what they had in store for me. I walked in on Friday, March 27th and was greeted by 2 of their employees that were nice, kind and helpful. They wanted to know what was it that I needed? I just wanted to see what my options were. With that being said, I started to play on few of their pianos, but didn't really get to the point of purchase. They have a variety of pianos: to rent, sell, they also come to your house or wherever that you have the instrument and will tune it for you for a reasonable cost. Also have movers to help you move your piano. This visit was mainly to check out and see what they had. Since I live in an apartment, our landlord doesn't allow us to have any musical instruments in the building. What a BUMMER!! They do financing and will work out a plan with you and negotiate a price for you. If and when I ever move into a house, I will definitely keep this place in mind. They've been established since 1928. By appointment only and the sale was going on March 27-29. Hours of operation is 10AM to 6PM. Don't know much about their parking situation, because I parked outside on the street. read more

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I was waiting for few months before writing this review. The reason is that my piano and PianoDisc installation had some issues. I was waiting to see how Gus deals with it and whether he would be as committed to support me as he was to close the deal and sell the piano. There is another issue here that made things more complicate - I leave in San Jose, while Hollywood Piano is in LA. Well... I have only good things to say about Hollywood piano: (1) No pressure sell, (2) Fair price, (3) 5-stars service, (4) Large selection of brands When the piano was delivered, the Hollywood Piano technician flew-into San Jose to make sure all is good and I'm a happy customer. This is a VIP service you get only when you buy a Steinway piano, I received it with a Ritmuller piano from Hollywood Piano. Later after few issues came up. Gus himself drove from LA to San Jose to help. Then when issues continued with the PianoDisc system, Gus paid a PianoDisc factory person to come twice and clear all issues (that were PianoDisc related, nothing to do with Hollywood Piano). Pianos and PianoDisc systems are very complex, issues may happen. It is a question of how the dealer handles it. Does the dealer stand behind the customer and doesn't give up before everything is fixed. This is exactly what Gus was doing. He didn't give up. A token of thanks also goes to Andriy who responded promply to all my questions during the pre-sell and exploration phase. Bottom line, I strongly recommend on Hollywood Piano, no wonder they have the largest showroom, the most demanding customers (the Hollywood studios) and they are so many years in the business. Thank you Gus, Andriy and the entire team. read more

I recently accompanied my mother to Hollywood Piano for her second visit, and we couldn't be happier with the experience. A huge thank you to Mr. Fred. He was incredibly warm, patient, and professional during both of our visits. He truly listened to my mother's needs and used his expertise to help her select a brand-new Baldwin piano that was not only perfect in quality but also came with a fantastic discount. We also had the pleasure of chatting with the owner, who was very friendly. He shared some wonderful stories about his past business trips to Shanghai, which made the atmosphere feel very personal and welcoming. The entire process was seamless--we purchased the piano over the weekend, and it was delivered to our home this past Monday. The delivery team was punctual and professional. Highly recommend Hollywood Piano if you are looking for quality instruments and heartfelt service! read more

Wanted to give a shout out to Gus who assisted me recently in my new piano purchase at Hollywood Piano in Pasadena. Knowledgeable, no hard sell and personality plus which made the experience extremely pleasurable. Thank you, Gus for your time and patience in helping me make my selection. I love my new Casio digital piano!! (Thank you also to Andreas and Andrew for the superb delivery service!) read more

They let me play on their pianos for as long as they want even though I didn't buy them. Amazing customer service and very good options. Even though I didn't end up buying one of their pianos, I was definitely considering it. read more

Expert piano movers! Very prompt and very careful. They moved our elderly baby grand piano with absolutely no problems. We'd certainly recommend them. read more

Hollywood Piano helped me with renting a beautiful white piano for my wedding ceremony. Their prices (including tax, delivery, and tuning) were unbeatable. The customer service provided by Vahan was exceptional. He was always easy to reach, informative, cooperative, flexible, and accommodating. Call them and ask for Vahan ! read more

Hollywood Piano - Piano Services Near Me - Pasadena, California

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I needed to have my baby grand stored for about a month during my home remodeling. I called Hollywood Piano and some other places and decided to hire them. Three gentlemen showed up and they were very courteous and polite, and I was very impressed by the way they handled the piano. They were very professional. read more

Vahan went above and beyond to help me make my last minute piano rental dreams become a reality. He was quick to respond, got us exactly what we needed and was very accommodating to various hurdles that we encountered. On top of all of that, the price for rental, delivery and tuning was fantastic. I would recommend Hollywood Piano's rental services to anyone and everyone, especially with Vahan helping you out! read more

The old man that work there yelled at my friend when he began to test out one of the pianos. He then proceeded to yell "those pianos are expensive you shouldn't be messing with them especially if you're playing that stupid song". The craziest thing was that another person was there and was testing a piano before us. If they don't want people to test the pianos, just put up a damn sign that says "please don't touch". It was a miserable experience and I hope they find someone better to run the store. read more

I highly recommend Hollywood Piano for piano rental, we rented an upright piano for a birthday party in PV, the piano was of excellent quality and the delivery service was very professional. Especially Vahan Koshkaryan helped me through the process so seamlessly and proactively, he made it such a breeze. I would use this company again if I have any future rental need. Thank you, Vahan, for your service! read more

My wife and I wanted to purchase a piano for our home and we are so glad to have stopped by at this place. The first time we came to the store, we met with Gus who gave us a tour of the showroom and showed us various pianos at different price ranges. The second time, we met with Javier who helped us with the purchase process. Both gentlemen were absolutely professional and extremely knowledgeable. Neither one was pushy or salesy so we felt comfortable exploring our options. We priced out a several of pianos with other stores and Hollywood Piano beat every single comparison. The care, professionalism, prices, selection, and overall experience is why I'd give this place 5 starts and hopefully purchase more pianos in the future. read more

Hollywood Piano - Piano Services Near Me - Pasadena, California

I received great customer service here! Gus, Glenn, Leigh Ann, and Javier were all very helpful, accommodating, knowledgeable, personable, and patient towards me. I was having a very difficult time deciding on a piano. But I was able to come in multiple times and spend as long as I needed to try out their pianos. Special thanks to Gus and Javier for your guidance, patience, knowledge, time, and help over the course of many visits! Thank you all! read more

Very patient for my old old piano I am very happy with his service and highly recommend to others . read more

Great service providing piano rental for a concert! Vahan was very helpful, always quick to answer any questions. Piano tuner Ali did a great job preparing the instrument for the show. Will definitely be returning whenever I need to rent a piano! read more

Thanks to Leigh and Gus for helping us select our new piano that we had been dreaming about for a long time. We finally found the right fit at Hollywood Piano. Leigh gave us tips and shared the nuances and Gus had the technical expertise -- they make a great team. And best of all, we love our piano. Thanks again. read more

I knew nothing about pianos. I was greeted by Leigh Ann. I could just feel her passion over the phone so I had to stop by the store where she broke down everything I should be looking for. I knew I was going to buy something and I did,l. I felt comfortable and confident with my purchase. read more

Hollywood Piano is a shady establishment that serves as an insult to the wider piano community. In a blatant attempt at a cash grab, their general manager - Mr. Ric Overton offered a third of what a separate establishment offered us on our used piano. Another store offered us $4500 but Mr. Overton offered us a pathetic and paltry $1500, knowing full well that the piano could sell for $7,000 to $8,000. I have no problem with a business making some money but what Mr. Overton, and Hollywood Piano, offered us here was undeniably predatory. Their business practices reek of blatant avarice and are a reflection of an institutionalized disregard for their customers needs. If they are this willing to rip off someone selling a used piano, imagine how comfortable they must be with ripping off new customers walking in to buy a piano from them. Beware. read more

I was looking for a piano and called a few different companies and I confused his store with another and I (apologized ) and I asked what he had at this store it seemed in my opinion he didn't want to help when I kept asking him questions about What they had there . He gave me the impression he was mad I called and thought I was calling somewhere else but that's his opportunity to sell me something must be nice not needing customers during a pandemic my opinion . . read more

We decided to get a piano to practice during this pandemic. I am a 100% beginner and my partner played a decade ago. Gus is extremely knowledgeable with digital pianos and quickly got us up to speed with models that would fulfill our needs, he was extremely helpful and nice. This is the best place to get your piano, we cannot be happier with our purchase!! read more

Early on in the pandemic, when we knew we would be spending more time staying-at-home, we decided to rent a piano. I called around and Hollywood Piano was the best. Gus helped me select the right piano for our needs and skill level, and the paperwork, process, delivery & set-up were as easy as can be. Dina provided amazing service, helping set-up the return pick-up, and answering any questions about billing, the return process, or anything else that came up. She is always so kind and upbeat. If you are thinking of something to do while locked down, renting a piano was a great experience, and Hollywood Pianos provided excellent service, selection, and an easy, safe delivery and pick-up. read more

Great experience buying here. After dealing with Gus, I decided to purchase a Roland HP603A digital piano, and have been extremely pleased with it. I've debated among uprights, grands, and different hybrid pianos, but I ended up going with the Roland after much education and honest info on pianos and digital instruments in general. Gus is straightforward and a man of his word; when I feel that I have graduated in my music program and reached the next level in playing, I will buy my grand piano here! After my purchase, Gus also took the time to introduce the new Chinese pianos to me; I was skeptical at first but ended up being blown away at the quality and workmanship of the instruments. They are all very musical and in my honest opinion provide the most bang for the buck. After a side-by-side comparison, I found them to be superior to the Yamahas and Kawais that I have always had a special affinity for. Anyways, I believe Hollywood Piano Company is a very honest seller and will guide you to the piano that perfectly suits you. read more

It has always been a dream of mine to get a piano for my home but, I've played piano for 10 years and now that I'm old enough to purchase it and have my own home, so lucky to fulfill this dream, truly a dream come true. I purchased in September 2021 but because my house is under construction I ask them if I can have a delivered in two months they were amazing from start to finish from Deena to the sales people to the actual owner it really is a dream come true and I'm so happy that Hollywood piano was able to make this entire purchase such an enjoyable purchase they made me feel warm and welcome and had amazing prices...the piano I got is a digital piano which also has a certain amount of songs that you can go ahead and put it put on and it will actually the keys on the piano will actually start to play on its own even though I can play the piano sometimes it's nice to walk away and enjoy the music as this piano plays on its own because it is a digital music again I think Deena the owners and all the people that helped us in finding my dream piano and from delivery all the way till following up to see how the actual delivery process went, Dena did an amazing job the entire team again my dream come true and I'm so grateful for it it's such a beautiful piece of equipment in my house and I know I will treasure this forever thank you so much Hollywood piano Dina everyone thank you thank you read more

I visited different piano stores for a couple of months and came back here to do business with Gus. He was very knowledgeable and patiently showed me various types of baby grand without being pushy. This was especially important to me since it was a big purchase. I also wanted to make sure I purchased the right model for myself and not because someone pressured me into making a transaction. One month in, I still love my baby grand and I play it every day. If you are looking for a piano from electric, upright, to grands, look no further. Thank you, Gus! read more

We just purchased our first piano from Leigh at Hollywood Piano and she was such a delight. So helpful, so kind and very informative. We went in asking about a different piano, but she asked us a few questions and suggested we look at a Roland instead. We're so thankful she did! Because of her knowledge, we didn't end up buying something we'd likely outgrow in a year or so. She even gave us a great deal! Thank you Leigh! read more

GREAT place. David helped us buy our know grand piano and we couldn't be happier! Thanks so much!

I purchased an electric piano from Hollywood Piano a few months ago. I had been looking online for a while to comparison shop and to learn about the features of the piano that I wanted to get. After I had an idea of what I wanted, I researched some local dealerships and found Hollywood Piano, which is about a 15-minute drive from my house. Upon entering Hollywood Piano, I was impressed with their layout and they truly play up their image of being "Hollywood's Piano Superstore." They had pictures of stars and legends of today and yesteryears, and it really gave you a sense that you are about to own a little piece of Hollywood history. They also have a huge selection of pianos it seems - way more than what I was looking for. I was greeted by a nice salesman (I forgot his name), but I showed him a printout of what I wanted. He showed me the piano that I had printed out, but also showed me a better model that he could work out a good deal with me. At the end, I ended up with a better piano than the one I wanted for only about $100 more. It was a great deal. For all of you who are looking for a piano, whether you are a musician or just someone who wants a nice piano for decorative purposes, check out Hollywood Piano. Friendly staff and great prices. read more

I'm an amateur classical pianist, and a couple of years ago, I was in the market for a grand piano. My husband and I did a ton of research -- besides reading up on various Kawai and Yamaha pianos (my brands of choice) -- I tried out pianos both privately owned and sold in stores. I came to Hollywood Piano after a terrible experience at Knauer's (contact me for more info) and after looking at a number of pianos that were not up to the standard I expected. I'm glad to say that Hollywood Piano took the anxiety out of the instrument-buying experience. The store has a good selection of high-quality new and used pianos, acoustic as well as electric.I spoke with two salespeople, both of whom were very helpful and knowledgeable. Best of all, they were not pushy -- they gave me all the time I needed to play the various pianos. Glenn, who I believe is a manager, knew exactly what I wanted and showed me several makes and models. I ultimately bought a wonderful, hardly-used Kawai KG-2E, a 5'11" grand piano in satin finish. Gorgeous, warm tone with firm yet responsive action. I got a very good deal and I was able to trade in my Knabe upright. Last but not least, Hollywood Piano took the headache out of transporting my new piano to our new home in Northern California, and at a reasonable price, too. If I need to get another piano in the future, there's a good chance that I'll go back to Hollywood Piano even though I now live in the SF Bay area. I trust the folks there; they try to do their best for their customers, even picky ones like me! read more

I had a very unfortunate experience with Hollywood Piano Company last weekend during their Memorial Day sale. I received a flyer advertising their big sale and decided to make an appointment on Friday, their "preview day". When I arrived I was met by a very friendly salesman named Kenny who took me outside and showed me 2 very nice pianos in the style I was looking for. One I really liked and he quoted me a price of $599 including tax, delivery, and the matching bench. I told him I'd talk it over with my husband and would get back to him later that day. I spoke to my husband and called Kenny back not an hour later. I told him that I liked the piano very much but that we had just had a large unexpected expense come up and that we couldn't afford the $599. (My dog had just been taken to the emergency vet the night before and that place ain't cheap. He's fine though!) Anyway, Kenny said that he talked to his manager and that he felt sorry for my dog and offered to knock $100 off the price. Great! Again, let me talk to my husband and call back. I called back less than 10 minutes later and Kenny told me that he misspoke, and that the price did not include tax and delivery. That meant that even though $100 was taken off the price, the tax and delivery fees bumped the price up to more than the $599 I couldn't afford in the first place. Kenny apologized and admitted that he really isn't a salesman by trade, but that he is a tuner that was helping out for the big sale. I was disappointed and told him that I understand mistakes happen, but wouldn't be able to afford the higher price. Cut to a couple hours later after the piano store had closed. Kenny calls me and says that he feels so badly for what happened that if I still want the piano he would throw in a free tuning later on when it needed one. I thanked him for the offer and again said I'd think about it. Then he proceeded to say that he put a SOLD tag on the piano with my name on it and to come by the next day if I wanted it. He also said he would call me if anyone else expressed interest in the piano so I could let it go if I decided I didn't want it. I thanked him and said I would see him the next day. My husband and I arrived at the piano store after lunch the next day and he greeted me by the wrong name and said "I'm sorry Kristin, your piano is gone." And I said, "Oh no my name's not Kristin, I'm Robyn. So my piano is here right?" and he said "Oh no, yours is gone too." I looked at the piano that still had a big sold sign with my name on it and asked what happened. He said that his manager had someone else interested and that since I didn't put any money down, he decided to sell it to that person. When I asked why he didn't call, he insisted that he did although my phone had not rang all day. I told him that he did not call, and that he probably called the person he thought I was named Kristin. He shrugged his shoulders and said, "Maybe". Then he began to walk away from my husband and I throwing an "I'm really sorry" over his shoulder. I was extremely disappointed and felt jerked around by the whole event. If you choose to do business with this company, I highly recommend that you get any quotes or orders in writing. It seems as though their word isn't worth very much. read more

When I went into Hollywood Piano I had several questions and concerns. Thankfully, the staff at this Piano Shop are top of the line and most DEFINITELY know exactly what they are talking about and it shows. After speaking with the President, Glenn for one day I could truly say I left the store feeling like a Piano Major! I had several questions regarding the Digital Roland Piano's and how there sound differs from others. He explained to me exactly what I needed to know, one major thing being that they have a Natural decaying sound which is huge for a Digital Piano! They really do have quite the selection of pianos, I felt like a kid in a candy story. I would recommend The Hollywood Piano store to anyone I know who is a piano enthusiast or is seeking some knowledge, direction, or advice regarding pianos. Friendly staff, beautiful store, and relaxed environment. read more

Purchased my first piano (ritmuller GH160) two weeks ago, in June. The staffs there were friendly and knowledgeable. From purchase to payment to delivery, everything was well done. Thanks Ric! read more

Hollywood Piano - Piano Services Near Me - Pasadena, California

Thanks once again to Gus at Hollywood Piano for excellent service and product (Roland digital pianos). From answers to my questions to the sale to the delivery, everything was great. It's always a wonderful experience to visit the shop to try out so many different traditional and digital pianos. This is the go-to place for both used and new pianos and a great education on all things piano. Thank you Gus! read more

Great service. I got the piano and it was not in tune because of the transportation, Dan arranged free tuning a week after and started my contract from that date. Very honest and reasonable price. I also extended with no issues whatsoever! Pick up was also smooth and the guys were very friendly! Thanks Hollywood piano. read more

It was serendipitous that we ended up at Hollywood Piano. We were actually on our way back from the nearby IKEA (exhausted as usual from their maze and meatballs) and happened upon it. We were thinking about getting a piano for my mom's upcoming birthday and went in to see what those newfangled digital pianos were all about (or even if they had them at all). "Ric" greeted us immediately and we told him what we were researching/exploring due to space and money issues, and ultimately how the piano would be used. He was extremely informative, not pushy at all in the sales pitch (which is very irritating to me), but made sure to plug why buying from them could be a benefit to us (versus ordering thru other venues such as Amazon). Ric even agreed to price match. We left feeling pretty convinced the Casio Privia was the way to go, but not quite ready to pull the trigger on that sale. There was absolutely no awkwardness about that or typical passive-aggressive disappointment from their end. When the time came, the entire transaction down to the delivery and assembling was completely seamless. I had nothing but a positive experience with Hollywood Piano from start to finish and the piano...wow, it's amazing. If you close your eyes, you'd have no clue you weren't playing on the real deal. Thanks, Ric! read more

This is the place to buy or rent your piano! I came in just to browse there selection and walked out with a gorgeous Baldwin 124 piano. What I love most with my experience here was the service. I ended up being helped by Glenn, who happened to be the president/CEO of Hollywood Piano. He was super patient and informative. I don't know much about the various brands and he helped educate me which types of pianos are for what type of play. My daughter is a singer and she enjoys classical music too, so he suggested the Baldwin brand. I always thought Yamaha but quickly realized after watching Glenn play it is better for "pop" music. My daughter enjoys "pop" music too, however, Baldwin just popped out to us. Thank you, thank you to you, Glenn. My girls loves their new piano and is on it all the time. They even fight for play time as soon as they walk in the house (from a long day at school). I love it too, even though I don't know how to play. It looks stunning in my living room! Guys... go here before you try a different piano place. I'm certain Glenn will be able to give you a fair deal and awesome service! read more

Can't say enough good things about Hollywood Piano and their staff. I came in during their sale and Mario personally helped me--going through about a dozen pianos and finding a used Yamaha U1 that I was happy with. I got the piano home and they sent their technician Chris to follow up. Again, can't say enough good things about him. He came over and cleaned every surface of the piano, inside and out, fixed cracks, refinished certain areas, and did more technical work. He then came back another day started the tuning and decided that the whole internal mechanism could use some work so he took that to his shop and returned a few days later. Honestly, it's like a whole new instrument. The adjustments he made have it playing so well and it's great to meet someone who cares so much about their craft. All this to say, you can't go wrong with the folks at Hollywood Piano and their technicians. read more

Hollywood Piano company what a gift you give to the world through music and not just music but also allowing the community the amazing opportunity to experience some amazing music with your concert ticket give aways. . . . . . I was so blessed to have had the chance to experience the Grand finale of the end of the summer session tour; for the California Philharmonic. . . . . . The Disney Concert Hall tickets was a magical experience Thank you . . . Thank you . . . . .thank you from my friends that shared this beautiful experience with myself and you all are amazing and so generous . . . . . . . . Cheers to your AMAZINGNESS HOLLYWOOD PIANO COMPANY BURBANK . . . . .. read more

I walked in to ask some questions about the pianos. The customer service was excellent. They showed me different features on their pianos. They were honest about the best fit for me, in terms of price and features, not steering me towards higher priced products, but respecting my budget and needs. I really liked this place and felt comfortable. Now I just need to save up. I'll be back. read more

As a piano teacher, I'm grateful Hollywood Piano Company is nearby. I send all of my new piano students there to either rent an acoustic piano or electronic keyboard. They are courteous and never pushy with my students. We hold our Fall student piano concerts in their beautiful piano hall each year. They make us feel welcome, and their selection and knowledge of pianos and keyboards is extensive. read more

Hollywood Piano is the store to go to!! They have a beautiful and quite large showroom and they stock multiple brands across all different tones. Medium, Mellow, and Bright, As well as European, American, and Asian pianos. There is truthfully something there for everyone. Glenn, (to my knowledge he is a co-owner) was the gentleman that helped me find a piano and he was very patient with me. They have a MASSIVE selection of Grands, and large selection of uprights as well, once again, across all brands and sounds. I am very Indecisive! I looked one day and didn't find anything. I played many American and Japanese pianos while there. I went to a Yamaha dealer the next day but felt I had unfinished business at Hollywood Piano, so I went there next. Glenn was there again and wanted to help me find the right piano after I told him I didn't like the action on the Baldwin I had been looking at. He then asked me some questions and had me play on a number of different pianos narrowing our search. I ended up falling in love with a Beautiful Ritmuller they had for sale there. It was the PERFECT piano, Soft and Pure in tone. He really knew what he was doing, I am so impressed! Their diversity in the Lines of pianos they carry is superb. I would recommend going to this showroom to get a feel for all kinds of pianos across all makes and sounds. You will be sure to find something you like at a price that can't be beat. And Don't be afraid to say what you like and what you don't like. There is a piano there for you that has it all! read more