After reading such stellar reviews online I took my mom over for a no-pressure experience for her…read moreto test drive a Subaru she'd been looking for & yes, all the positive reviews are for real! From the minute we walked onto the lot it was exactly the relaxed, respectful atmosphere I anticipated & was vastly different than the absolutely awful experience we had with a well known Subaru dealer near the airport. I'll definitely only return to Gahanna when ready to buy!

outstanding customer experience each time I go and I've purchased over 30 vehicles from Craig over…read morethe past 30 year. great customer service and outstanding quality of vehicles and he goes out of his way to make sure everyone has a great customer experienc. I will continue to buy my vehicles from him and continue to recommend him to other. truly outstanding place to buy a vehicl.

I had a great experience picking out and purchasing a used car at Byers. Kole was super to work…read morewith, and never pressured me. Very friendly people and a nice inventory of used cars.

Byers Jeep and the team was great! I set out, after online research, to buy a used vehicle. I set…read moreup appointments at Byers Volvo and Byers Jeep. I was very tentative due to a previous experience with Byers, but a friend convinced me to give them another shot. Gabriel and his team at Byers Jeep didn't disappoint. However, I was met with a disappointing experience at Byers Volvo. Maybe the folks at Byers Volvo were having a bad day, but my wife and I didn't feel welcome. Great experience with Gabriel and his team. Everything from having the car ready and clean for the test drive to working with me on the finances. Customer service is key, and they have it! Buying a car can be a nerve wracking experience, but Byers Jeep made it pleasurable. Thank you! We will be back!

I recently purchased a Bronco Outer Banks from Car Source Auto this past Saturday. Overall, the…read moreexperience was mixed. My salesman, Hunter, was not overly pushy, which I appreciated. All of the staff I interacted with were polite and professional, and that made the process more comfortable. However, I do have several complaints. Before driving all the way from Virginia to Ohio, we agreed on an out-the-door price of $35,000. When I arrived, I was told the price had been increased by $500, and there was very little willingness to negotiate after the fact. That was frustrating, especially after making such a long trip based on a prior agreement. The vehicle itself was also disappointing at delivery. The Bronco was very dirty, had only about 10% oil life remaining, and was given to me with almost no gas in the tank. It also needs the window wipers replaced. When I brought this up, Hunter said he would provide a gas card, but I was only given $12, even though it takes roughly $60 to fill the tank. The listing said it had 55,000 thousand miles but when I arrived it has 57,500 thousand. While I'm happy with the Bronco itself and the staff was friendly, the pricing change, lack of vehicle prep, and minimal effort to make things right took away from what should have been an exciting purchase experience.

Our salesman was Will Dudley he was so nice and helpful. He did what we wanted him to do. It was…read morejust a good experience and they don't ride along when you test drive a car. I am very happy with the purchase.

Originally we purchased a car. I've had some troubles and they fixed everything even after the…read morewarranty had run it's course. We decided to come back my son and I and we're not only credited extra for keeping the other car clean and in very good repair, he was able to sign for the car with less than perfect credit for himself. Tigran, Arman and Art are amazing and helpful. I have purchased many a new car and used car. I will purchase my next car through them. That is saying, a lot has I have never been through for smaller dealership, i've always gone to the largest ones. Honestly, if I could rank the car higher, then the 5 Stars, I would because of the service. And because of their ethics and the way that they handle their business.

Highly recommend! We recently purchased a peppy 2015 Ford Fiesta, with low mileage at a good price…read moreand a one-year warrantee. Runs well, and any time we have a question, they are always available to help. Really appreciate the customer service, including friendly attention down to the little things (thank you, Art, for helping me pair my phone in the blazing heat!)

Purchased a car from this dealership - they stated it was serviced by their mechanic for a check…read moreengine light related to ad-blue diesel exhaust fluid on a 2015 Jetta. No check engine lights hen purchased. Trailered vehicle home - first drive was to be dealership to get timing belt and transmission services since it has 180k on odometer. As I drove 35 miles to be dealer, repair that 614 cars did, caused exhaust system electronics part they replaced to short out since their mechanic didn't bother to route the wires the same way they took them off, melted on exhaust pipe next to wires they worked on. At time of sale - they stated if any issues with their work they did, just let them know and they'd make it right. I reached out. Received initial response asking for quote and pics from my dealer. Then ghosted. No response to texts or call - sent to voicemail after a couple rings (only called 1x, texted 3 over several day period). Caused $1500 in damages due to their poor service that was done so on top of price of car, I immediately am stuck with a $1500 repair bill. I asked they cover half which was cost of parts in my text. Also discovered they are committing tax fraud! I negotiated price to $5900 out the door - from $5900 plus ttl. They apparently changed sales price on receipt from total price plus tax to equal $5900 to a total price of $3500. Reporting to the Ohio tax office for tax fraud. Was a great experience in person working with these guys, too bad their mechanic made a bad repair and then the "good game" they talked at sale, was nothing more than lies. Guess if you are lucky and get a car without their mechanic making bad repairs, you are probably good but sadly that wasn't my case and watch the price info as these guys are shady.

I have bought 6 vehicles from CARS and been pleased with all of them. I have personally known Kelly…read morefor over 30 years and always found him to be honest and trustworthy. I can't recommend this firm highly enough!

We live in No Ky and found the exact VW Tiguan with the options we were looking for, at their…read moredealership. David Dowe answered our call and went above helping us. He sent us extra videos and pictures, checked the car over hisself. We purchased it online and he offered delivery to us. Jorge Castillo helped with the financing part. David sent pictures of it cleaned up before delivery. Two retired gentleman, one was Terry, drove the vehicle (2 plus hours away) to deliver it. He even stopped to fill it back up with a full tank of gas! The whole process was a great experience and we highly recommend them!

From start to finish my car buying experience with Raul and Germain overall was fantastic. They…read morelet me move at my own pace and weren't pushy at all, plus I love my new ride!!

I have been coming here since 2011!…read more ZACK has always got me together! My first car I bought was from the grandfather and he told me that my ford Taurus was going to last me a long time AND HE WASN'T LIEING! I still have my Taurus TO THIS DAY! So once I paid that I I went back in 2019 and got my GMC Acadia DENALI!!! and babyyyyyyyy I'm so happy I got that truck! They sale really good cars and they are honest people. You have to move quick because them cars go fast off the lot! So if u want a car GO GET IT!! THANK YOU ZACK FOR ALWAYS BEING PERSONABLE AND KIND! I will always send people here to buy a GOOD AND RELIABLE VEHICLE!!!

Absolutely awful. Wish it could be zero stars. Bought a used car, only gave me one key and four…read morekeys were programed into the system. The previous owner had a 3rd party remote system installed but removed it so mobile locksmiths couldn't make new keys. This cost me nearly $500. VGS Forgot to give me back my $50 deposit so I had to go back for their "oversight." Never sent my title work out to me so on day 45 of the temporary tags I had to drive to them, 140 miles from Kent ohio, but while on the phone they said "some titles got lost in the mail." My credit union said the same thing for a different loan. Send these documents certified you greedy jerks. It will be the last time I ever buy a car here. Not sure what to tell you, big dealerships are just as bad, if not worse. There is more to the story but you get it. Good luck if you use them. Nice people but they don't really seem to care once they get their money.

Over 5 months ago I purchased 2009 Toyota Corolla S. I had needed a car at the time as my previous…read moreone finally broke down. I had bought said previous car from this same business and it lasted 7yrs, which is why I thought to buy a new car from this same business. When buying this new car it was fine at first, but within that same week the engine light turned on. I then repeatedly visited this business to get this problem fixed to no avail. Then the car had a broken brake sensor, coolant was leaking into the engine of the car. I would later take it to mechanics to see if I could get fixed, but now the car still needs a new engine and fix the leaking coolant. Most mechanic informed me that a likely possibility the codes were erased whenever I went back to where I bought it from to get fixed. contacted the old owners of this business to see if anything could be done, but no response. The car now sits in my drive as I cannot afford such part at this time. Now I am wondering, is this the luck of the draw? Has anyone else experienced this and is there anyway I can get suggested the cation in this manner.

We went to cos car trader in reynoldsburg and Dom was our assistant in purchasing my grandson his…read morevery first car. Dom was very nice ,helpful and extremely professional. I would highly recommend doing business with them.The mechanic was also so pleasant and so helpful..thank you for all your help . He loves his car ..