I had a great experience picking out and purchasing a used car at Byers. Kole was super to work with, and never pressured me. Very friendly people and a nice inventory of used cars. read more

Byers Jeep and the team was great! I set out, after online research, to buy a used vehicle. I set up appointments at Byers Volvo and Byers Jeep. I was very tentative due to a previous experience with Byers, but a friend convinced me to give them another shot. Gabriel and his team at Byers Jeep didn't disappoint. However, I was met with a disappointing experience at Byers Volvo. Maybe the folks at Byers Volvo were having a bad day, but my wife and I didn't feel welcome. Great experience with Gabriel and his team. Everything from having the car ready and clean for the test drive to working with me on the finances. Customer service is key, and they have it! Buying a car can be a nerve wracking experience, but Byers Jeep made it pleasurable. Thank you! We will be back! read more

Bought a Jeep from Jerome Wilson at Byer's and was thrilled with the experience. Jerome did a fantastic job, and will now be our go to guy for all of our future purchases. You are the Best Jerome. read more

Excellent sales service. Greg puts you at ease and has a calm demeanor, nothing too pushy or high pressure. From start to finalizing the deal 5 stars. read more

We had a great experience here! I always feel uneasy buying a new car but Jerome W. was so great to work with. He was helpful, wasn't pushy, and made everything so easy. Thanks Jerome! We got an amazing certified Jeep for a killer cost. Ya Byers!!! read more

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I recently had a great buying experiencing with David McDorman and Byers! I appreciated his patience and helpfulness throughout the entire purchasing process. read more

Service Review. I dropped off our 2010 Chrysler Town & Country on April 27th for a 8am service AND AS OF TODAY May 8th (12 days later) the van is still not fixed. I took it in for what sounded like seized up calipers on the right front. By 2pm that day they still did not know what was wrong with it. At 4pm they called back stating that 3 out of the 4 calipers needed replaced and a brake line. It should not take 8 hours to diagnosis these issues. I have Max Care so they understandably could not start fixing it until Max Care approved the claim which happened that Friday. One part was going to take 3-4 days to arrive. Fast forward 3 working days, the part had still not arrived. Day 4, still no part. Day 5, still no part. We were told that the part has been in Cleveland , but is not been placed on the delivery truck, but they have talked with the parts folks and the part was placed on the truck and will arrive on Monday 5/8/2023 ( at this point, my van has been with then for 12 days). I call again today (5/8/23) and still no part, the part is still in Cleveland. I was told I would be called back in 30 minutes with an explanation, 2 hours later, still no call back so I call again and was told that they will check into and get the part ordered. At some point all the parts came in except for the brake line and that is the part they are waiting on. When I asked about escalating this issue, I was instructed to call the 1-800 Chrysler number and file a complaint. They said that they can only email the parts place and that is all they can do, which is obviously not working. The Assistant Service Manager did return my call stating that they would do their best to get the van done tomorrow, if the part came in. I do not understand why they have had my van for 12 days and cannot get the part delivered, this is utterly ridiculous. I realize we have Max Care and these part costs and labor are under warranty but that does not mean you deliver poor customer service. Our next van will not come from Byers. read more

Absolutely disgusted. I contacted the dealership about a car I liked, got the info I needed and went to move forward with buying it. I completed the credit app and after two days of hearing nothing, I get a response from the dealer saying they "couldn't find a bank to finance that vehicle." I've never seen a dealer that offers financing, not get financing on a nice vehicle. I smell BS. Interesting enough, the car was gone a couple days later. They send all these emails asking to hear about how they can improve, yet they don't respond to one. The best part was when their customer service rep called me a week after all this to see if I wanted to schedule a test drive. Hahahahah, ok Eddie! I'd never shop at this location again, if they paid me to. read more

Fantastic service, couldn't be better. From meeting Tyler Kingsbury, to signing the finance papers, Byers made it very easy and even fun to buy a new car. We even were told when our Jeep Gladiator was being offloaded and filmed the whole process. They walked us through everything, made sure we understood each step and the cost. They even walked us through the lift kit process and showed us what was being installed. They have gained two fans here! read more

Byers Chrysler, Jeep, Dodge, Ram - Just before offload - Car Dealers Near Me - Columbus, Ohio

Went to see a 2012 Civic LX. Priced at $11,529. Car clearly had some issues, only one key, no remote. paint chipping with rust on the front end, decent scratch in the side. Really scratched up dash. I was still interested in the car but in light of this I asked if they could do anything on the price. I was told no because the owner knows this will turn around quickly. My primary problem here isn't that the car wouldn't budge on the price, but that the salesman wasn't advocating for it. He didn't car and was happy to see me walk out the door. Best to give your hard earned money to a dealer that will respect you and take your concerns about a vehicle seriously. read more

i went to byers hoping to see what they will give me for my 2016 dodge charger senand they actually did 2000 over kbb said. they also helped me out so much with getting into a truck i was looking at. it was easy fast and very friendly thank you to Ian Clarke and the whole team who helped into getting me into my dream truck. read more

My friends car was stolen from here. His ST8 challenger was stolen while being serviced. On 12-06-20. They stole a 2019 unmarked Ohio state highway patrol car and 8 others car. One including my friends. How do you loose a vehicle without any break ins. If you don't believe me look it up. It's extremely fishy that a unmarked police car was stolen and they haven't found it. How am I supposed to trust Byers. Do they not have cameras on their lot. Bright lights but no secure cameras? read more

The worst service ever. I had some service done on my truck where I paid over $1,000 for the repair. Within 2 years the same issue came up and so I brought it back to the dealership as it was now under warranty. They explained I need additional work on top of the warranty work. I told them I would only like to do the warranty work. They told me they understood and took my truck in for repair. 4 days later after no communication from the dealership I reached out for them to tell me they would not be covering it due to the additional work being needed done. Additional to that I picked up my truck without work being done and left a google review. Only to have the dealer comment on my review trying to pretend they found the additional work after taking the truck in for service. Even though they originally diagnosed it and told me they could just fix the warrantied work. They are low level respect for their customers is amazing they continue to stay in business. read more

I had a fantastic Jeep buying experience here and would highly recommend! Cory Knight educated me on the process and vehicle availability. Cory made the sales process easy and stress free. My trade in was well valued, the show room was clean, and the managers were courteous. Aaron in finance made the paperwork part a breeze. I would recommend this byers and Cory Knight for low pressure and enjoyable sales experience! read more

I give it 2.5 out of 5 stars. The salesman Andy was polite. We purchased a used truck last July. Yes, it was an older truck but had little miles. So far in the less than a year and less then 10k miles we've had the truck I've had to replace the catalytic converters, o2 sensors, instrument clusters, and now the transmission is going and won't go in reverse. It's not necessarily their fault but I think when it was serviced before being sold it should've been looked over a little better and yes, I do know stuff about vehicles. read more

Like Family I am a very thorough shopper and have researched for WEEKS vehicles I was interested in. Out of all of the dealerships I visited, Byers made me feel like family. Their customer service was A1. Kris, who is new to the team, was fantastic and I have already spoken highly of him to friends and family. I know that I can be a handful and Kris handled it with such grace and kindness. I joked often that I should receive a family and friends discount and this was solely from Kris' thoughtful customer service and Steve's (the finance guy) hearing my financial concerns. They went above and beyond to get me into my dream car and I couldn't be more grateful. I definitely recommend giving Kris a visit if you're in search of a new vehicle. read more

Terrible, unorganized, costly, time-consuming, and untrustworthy - this is how I would summarize my experience here. When I tell people my experience they think I'm joking because it sounds so unbelievable that a dealership could be this unprofessional. Here's my story: My 2014 Jeep's engine light came on, on a Tuesday. My Jeep is my job. I use it for daily commuting to my 9-5 and my side job when I do freelance deliveries, so a properly functioning vehicle is absolutely essential. With this in mind, I thought "a Jeep dealership is the best place to get service because they would have all the expertise", right? I called immediately to set up an appointment. The receptionist was nice, she transferred me to the service department. No answer. So, I waited an hour and called again. And again the next day. And again the next day. Successfully being transferred, but no one picked up. On the fourth day, I called and, to the receptionist, I said "listen, you keep transferring me, but I can't even leave a message because the service representative inbox was FULL". She told me she would take my name and vehicle down and leave a note. The weekend passed. Then Monday. This being a couple weeks after the reopening since the pandemic, I was understanding. I called back that Tuesday. An answer from a service rep! I made an appointment two days out on a Thursday. I tell them, I have a check-engine light, my hood latch seizes, I'd like to get an oil change, and tire rotation. Thursday morning, I drop my car off at the service deck, get introduced to my service rep, get told to await a call around lunchtime, and head off about my day. Noon. No call. 1pm. No call. 2, I call. They tell me they did the tire rotation, oil change, diagnostics. They found a gas tank pressure sensor malfunction, and a EVAC leak. Okay, cool. But then they say they can't find the leak and need to keep it another day. That's fine, I can find a ride, but everyday I don't do my side job of freelance delivering, I lose out on $50. But to get my car fixed properly, anything is worth it. Friday. Around lunchtime, I have to initiate the call, again. They tell me, they found the leak, they have to order parts. It won't get done today, but come Monday, it'll be done and out the door. They asked to keep my car, I said I'd rather pick up my car for the weekend, so I can use it for work, then bring it back Monday for the repairs. They agreed and I went there after work, paid for my services that were done, oil change, rotation, and diagnostic - around $285... great. Monday, I bring my car to the service deck again around 8:30am. I go to the service desk, my service rep isn't in yet, but the one that works behind him is. He checks me in, I leave my keys in the car like they said to, left the old service number card on the dash with the service bill from the last time with the "unrealized" repairs in the passenger seat and go to work. No call that day, but my service rep said it would be "in-and-out on Monday", so I showed up around 6pm to pick up my Jeep. No Jeep. For 30 minutes they're wandering around looking for my keys to move my Jeep to the parking lot. The service rep, not my original one, didn't recognize me in the same clothes 10 hours prior, or the 4 other times I showed up to pick up my car, nor did he have my name in his system for the day's repairs. They finally find my keys, drive my car to the parking lot and... guess what? They told me, "we didn't get to your car today because the parts never came in". Okay. So, I'm a super nice guy. I've worked in customer service for half my life. I understand working with a frustrated customer just makes the job harder. I was understanding and was willing to bring my car back the next day to get the repairs promised. No fuss. We even broke social distancing rules and knuckle touched. Hey, they ordered the parts. How much more could this suck? Tuesday, my service rep is there, I drop my car off. I get a call around lunchtime that my car has been fixed! .... except for the hood latch. Okay, so 2/3 (EVAC fixed, pressure sensor fixed) ain't bad??? After work I go pick up my car. Yay! My car is in the parking lot ready to go. I pay for the repairs, he hands me the keys. I walk out to the parking lot, I notice oil smudges all over my hood. Okay, whatever. I open my car door, and all the mechanic's plastic is on my seat and steering wheel still. Okay... whatever, I can clean my own car. Put the key in the ignition and... nothing. My car is DEAD. I bring Byer's a live car and they give me a dead one. Sweet. The service rep was nice enough to jump my car for me. He said "Oh, they must've left it in accessory mode while doing testing. Your drive home should charge it right back up". I'm not an idiot. When you drain a car battery completely dead, it damages the battery. But I obliged and took my damn car home. The next morning, it was dead again. I got it jumped in my driveway and took it to work thinking "maybe read more

Really had a great experience getting a new Jeep here. I had done my research ahead of time so I knew exactly what kind of Jeep I wanted and which features it had to have. My sales rep Gabe, who was awesome, was able to find the exact one I wanted. They offered a very fair, if not better price than any other dealerships in the area I had spoken to. After I signed the car and got home, I noticed a warning light. I called Gabe and he immediately got me in with the service department and a free rental vehicle so I didn't have to wait around. Marcus in the service department was great and explained everything in detail. It only took a few hours for them to fix the issue and have the Jeep back to me! I want to point out that sometimes, problems can happen with a new car. The key is how the dealership owns the problem and does everything in their power to make it right. Gabe and Marcus went over and beyond to do exactly that. I would absolutely recommend this dealership to anyone, and I fully anticipate coming back in a few years to get my next Jeep from them! Be sure to ask for Gabe! read more

Hey, so had a great experience here. No pressure at all. Brendon Allen was great, took me for a test drive, answered any questions I had, and really - we just had a potential, transactional conversation. I really liked the car, we talked numbers, and I drove home with a brand new Cherokee. Easy-peasy. For car buying (shudder) - it was a great experience. Check them out and ask for Brendon!!! read more

If you can reference my review of Bob Caldwell... it may help understand this review. IF I COULD REVIEW THIS BUSINESS 15/10 STARS I WOULD! I originally went to Bob Caldwell for diagnosis. They gave me a 2k estimate. I went to a 3rd party shop to get one of the smaller things resolved and they advised me that the issue was completely electrical and that the part didn't need to be replaced. I was LIVID! I called around to Byers earlier in the week and set up an appointment to have the larger issues resolved since they were charging less. My car dies on Saturday so I had to have it towed there. When I explained what happened to the car, what was going on with it, the quote from BC and what my appointment was. The service adviser already KNEW it was electrical. Today was the day of my appointment and they called me to advise that it was an electrical issue and that it would likely resolve ALL of the issues presented with my car and if not they would call... Well... $645 later, I have my car back and no unnecessary repairs. God bless Byers for being honest and trustworthy! I am even thinking of purchasing a car from them as I want something smaller in the near future! They have created themselves a repeat customer! read more

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Keeping my black magic up to date with checkups and pampering. "Jace" did an awesome job with explaining what needed done how much it would cost and made me feel comfortable about the process. Most people believe that coming to a dealer will break your pockets but I promise it is in the best interest of you and your vehicle that you take extra care of your ride. The oil change, vehicle update, and recall that was completed in a timely manner and returned to me nice, clean and road ready. I appreciate all the feedback and I will be returning soon for those tires! read more

Byers Chrysler, Jeep, Dodge, Ram - Had to do some adulting today.... - Car Dealers Near Me - Columbus, Ohio

No flexibility on a sure deal, evidently they do not really want to work with the customer ... it must truly be about the sales numbers and not service... I'll put my $ elsewhere read more

If you are looking for a auto dealer to service your car, this is the wrong place to go. I booked an appointment for "tune-up" what I get was bullshit. When I got there, a small girl attended to me, I was then transferred to someone else { a man}. I was hoping that all the fluids in my Jeep 2015 will be checked and refilled as part of "tune up" package. I was hoping that they will provide a value added service but I was wrong. They didn't do all that. They just helped me to change my temporary tag as requested and brought my car out. When I opened the engine compartment, the washer fluid was completely dry, other fluids not topped or gauged. They just collected my $161.24 I will strongly recommend vendors to check the engine compartment to see what things had been done before leaving the lot. All together their service is leap and unprofessional. They suck read more

I was looking for a 2015 Jeep Wrangler on Carfax and Byers had the exact one I was looking for, Andy Peabody was my salesperson and we did the sale and credit app over the phone and by email. I drove down there from Cleveland to pick up the Jeep and Andy had it there all washed and ready for me. Good experience for sure. Di C. read more

We recently purchased a vehicle from Byers after having worked with Grant. He was very responsive to our email inquiries and we set up a subsequent appointment with him. When we arrived, the vehicle we were interested in was freshly washed and awaiting our test drive. He was very respectful of our time and it was much appreciated. The negotiation process was as painless as it could be. Would not hesitate to buy another vehicle from Grant. read more

From Indy here, found a 2015 Jeep Wrangler here and did the deal over the phone, financing app over the phone drove out there and finished paperwork. Salesman Dominick was nice and a professional. Finance guy was nice and quick not pushy at all. No issues quick in and out. read more

When my lease was up on my Chrysler I called this location to see if I could return it here. The salesman was extremely rude. To make a long story short my problem was not his problem. He was not willing to work with me, even though I was aloud to turn my lease in with them. He would not accept my return on a Saturday. Told me I could talk to a manager. I left a voicemail, no call back. Needless to say I returned my lease at another dealership in the area. Took less than 5 minutes. read more

I had a nail in my tire today - I went to Byers Jeep Service Department on Hamilton Road and Andy Songer assisted me, Andy was amazing, helpful, friendly and very skilled and knowledgeable. I had no appointment and need my Jeep to get to work daily, my tire was repaired fast and I was on my way. Andy S. and Byers saved me - I will be back to Byers for future service and for my next Jeep purchase. THANK YOU ANDY S. AND BYERS JEEP !!!!!!!!!!!!!!!!!!!! read more

Sales guy was clueless. The actual sale of the vehicle went pretty smoothly. The finance guy was super nice and got me in and out with minimal hassle on the paperwork. But when it came time for me to get in my vehicle, I was told by the sales manager that this young man would take me out to my car and show me how to use all of its features. He literally handed me my keys and told me and said "you can connect your iPhone to Bluetooth". Had zero clue about anything else. Told me he didn't know much about the newer models. I asked him how to remove the top and he told me to look it up on YouTube...... unbelievable. I've still got buttons in this car that I have zero clue what they do. And getting my phone to connect to the car was a pain in the ass. read more

I was looking for a car for a few months but wanted a certain color and options. I found a 2017 Dodge Challenger at Byers Chrysler Jeep Dodge Ram that was a good match. Even though I was 3-states away, I was able to work with their Salesman David McDorman who provided me with clear photos of the car and addressed all my questions over the phone and video without even a test drive or visual. We addressed all the questions and closed the cash deal without any of the BS I had at other dealerships with extra fees and charges. It took a week to process the sale since the paperwork was sent overnight. It took another week to arrange a shipper to get the car home, but everything arrived in perfect condition as described. Other cars I found in Illinois or other states had body damage and priced up to $5K higher than my car for an older model. I was able to get a better price and a newer model with more options and the full Dodge Certified Warranty. It was been a week since I got the car and my friends and co-workers are all impressed at the perfect condition of the car and the ease it was to work with David McDorman at Byers Chrysler Jeep Dodge Ram. The whole deal was done on the phone. I recommend them for your next vehicle purchase. See you in traffic school. read more

I recently has an experience with my husband that left an unsavory feeling about this company. I received a probably routine feedback request from someone at Byers. Since they asked, I responded. Byers responded to my feedback & I think my feelings about the situation and Corey's disposition are reinforced. There's a way to manage a sale and work with people and treat people - people are people. To both my husband and I, Corey is not fit to be directly involved with people. This was a blessing in disguise because we ended up buying something brand new, at our target monthly price, with better terms vs, what Corey could offer/wanted to offer. Maybe it was mine & my husband's fault for stopping at a dealership in that part of town; Corey did say the area was a factor in his abilities, but he also expressed how he had no concern for what our needs and goals were. We feel badly for the nice young guy, Conner because if Corey had been willing to have the discussion about how to get closer to our goals, he could have sold a car. I'm including the email exchange for reference. I'd like to clarify Conner was in fact not able to handle the negotiation, so he did involve his boss, Corey, and Conner did not have the ability to make changes to anything, so it was what it was and it was unfortunate for them. I also would like to point out tin Corey's email response where he mentions a financing convo and text messaging recording. I don't understand the relevance because the issue was not specific to financing. It was all related to his approach to our attempt to discuss what our payment goals were, which Conner was already aware. I recommend to anyone considering Byers Chrysler to keep moving. Sent: 12/22/2017 1:26:00 PM It's funny that you reach out. We actually had been visiting the dealership over the last 3 days, test drove and even took the 300s to get inspected by our mechanic. We were ready to buy, but we walked away last night after the sales manager insulted my wife and said he didn't mean to be "picky" but our attempt to try to stick to our budget was not his concern and wouldn't give any consideration to what we thought were reasonable suggestions for how to keep us within out monthly payment goal while maximizing our down payment. He was rude. We were also bluntly told that they wanted us to finance as much as possible and actually don't like when ppl have large cash payments and they are less inclined to make adjustments for ppl paying in cash. We are all for honesty but neither his approach or the subsequent result were necessary. My wife cut him off as he continued to insult us as we sat there when our direct sales person, Connor wasn't sure how to handle the conversation, and told him, alright, enough, and the guy got up and said fine, he was going to go back to his Christmas shopping and literally stormed off toward his office. His name was Corey London. We are fortunate we saw the true representation of Byers before we'd bought because we would not and never will support or recommend Byers because of this. We can take our cash elsewhere. Thanks for asking. Ryan and Christina ----  Ryan and Christina, I'm sorry you felt that I was being insulting but that is not how I recollect the conversation. I simply stated that I don't want to sound "prickly" but we don't have enough markup in the car to give you a  $2,020 discount in order to fit your budget. I also took the time to explain to you how we price our vehicles and why we do so aggressively from the start. I informed you that I don't have the luxury of playing the "Mark the car up with $5,000 of profit just so we can haggle with our customers" game.  I informed you that we are located in the middle of a neighborhood and I have to be very aggressive in my pricing in order to get customers to take the time to find where we are located and visit us. You told me that you didn't care that we were located in a neighborhood you just wanted me to figure out how to lower the vehicle $2020 (which happened to be the taxes, title, and doc feeamount) to fit your budget based on what you were wanting your payment to be. As it relates to the conversation regarding financing the vehicle that conversation is one you had with your Sales Associate Connor (which was recorded via text messaging). When Mrs. Glenn did not hear what she wanted to hear from me she cut me off and said "That's enough" while Sales Associate Connor did not say a word. I'm unsure where the assumption of me shopping for Christmas came from because I did not mention anything about shopping during or after our conversation. I'm sorry we were not able to come to a mutual agreement on the vehicle but I won't stand by and allow anyone to attempt to misconstrue my words simply because I couldn't afford to allow such a substantial discount on a vehicle. Feel free to contact me directly if you want to continue our efforts if not I understand. Sincerely,    Corey London read more

Andy Peabody went above and beyond when helping me find a quality used car. Thank you very much for the excellent customer service !

I purchased a 2015 Mitsubishi Lancer Evolution from this dealer. It was my first time visiting any Byers dealer and it was a great buying experience, the staff there was very friendly and while viewing the car I didnt fell pressured to buy it. The only thing that I didn't like was when finishing the buying process doing the financing papers because like every other dealer they always try to sell you that extended warranty which I didn't want because it goes into my financial plus the car was still under manufacturer warranty. Other than this everything else was great. This is a military friendly dealership and I would recommend you give them a visit if you're thinking about it. read more

I had a great experience buying my 2015 Grand Cherokee. It was when I needed service that dealership was a little disappointing My control panel for the heat quit working. I drove approx. 40 minutes in fridgid weather to have looked at. This was on a Wednesday. I was told I would have to make an appointment for Tuesday of the following week. Forty minutes back home with no heat. Looked issue up on internet and found a suggested solution. Remove fuse 49 for one minute then reinstall. Worked! With this being so common, why couldn't dealership have given the two minutes to solve. read more

10:09AM Monday June 11... no one answers the phone after 18 rings. 10:09AM Monday June 11... no one answers the phone after 18 rings. 10:09AM Monday June 11... no one answers the phone after 18 rings. 10:09AM Monday June 11... no one answers the phone after 18 rings. (Yelp apparently doesn't like short review so we had to copy this five times) read more

We purchased a brand new 2016 Chrysler Town and Country from here and had an excellent purchase experience. Well, that's where it ended. We took the van in to have our U-Connect looked at 2 weeks after purchase and it was determined that we needed a new radio. That was almost 9 weeks ago. We have called them at least 4 times wondering why it's taking so long. We finally contacted Chrysler today and they called the dealership to find out what was going on. Turns out they never ordered the radio at all and obviously just lied to us when we called about it, but not to worry because they ordered it today!!! I can honestly say that this will be the last time we visit their service department. read more

I had a seriously displeasing experience with Bob Caldwell Jeep. Another yelper who had a terrible time there, later went to Byer's and had a great experience, and recommended them to me. I left today with a 2015 Jeep Cherokee Latitude that had been the same price as a Cherokee Sport at Bob Caldwell. Here at Byer's salesman George Erdy hustled to find me coupons and rebates to lower the price. He listened to what I wanted and was patient in explaining the differences between 3 diff models of jeeps. And he made sure to walk me through all the features of my touch screen as well as setting up my phone. I was introduced to the maintenance dept and given a voucher for a free oil change. I would recommend this dealership to anyone shopping for an American car. read more

Their finance department is the worst. They messed up the paperwork and kept saying "they are having problems with a new system". I still don't have my registration 2 months after the sale! No apologies--just BS. read more

A very sincere thank you to the team @ Byers for the exceptional service on all levels. Was not able to get into another dealer that I have worked with over the years and Byers was able to squeeze me in and in addition; far exceeded every expectation that I could have had. From the initial call to receiving my vehicle back from the service department, I was truly amazed at the level of care and professionalism. Thank you Treat and all that had a hand in gaining a new customer. I am excited to be working with Byers from this point forward! read more

Be wary of this dealership. I made an appointment to test drive a Dodge Charger with Grant S on a Wednesday and they sold the car out from under me the day before (Tuesday). Grant never bothered to call me to tell me that they had sold the car and to cancel the appointment. I show up for my appointment and he drops that little bombshell. He does find a similar Charger at an out of state dealership that they could arrange to bring in. That car was more expensive than the car that I wanted. I made an offer on that one and he wouldn't budge from their price. I declined and left. I expected to hear from him a few days later, but nope. Never did. I called him 5 days later to tell him that I was interested in the out of state car. He told me that he would call the other dealership to see if it was still available & have it sent here to Columbus for me and he would call me back. Again, I never heard from him. I even called him back later that afternoon and there was no answer on his direct line or no answer on the dealership's main line. So, Grant S cost his business about a $40k car sale. All of the negative reviews that you see on here and on Google about this dealership are pretty much spot on. Avoid this place if you can. read more