What a beautiful decor and ambiance. This is a nice spa. Nails. Hair and massage and waxing. One…read morestop shop

Great service, and an even better massage. Was able to schedule one quickly, and easily. I'm…read moreusually incredibly tense, but they were able to really give me some relief!

Absolute excellence! This spa is everything you could want--clean, quiet, and private. If you're…read morefamiliar with Asian-style deep tissue massage, you'll immediately recognize their expertise. I walked in with a sore body, and they wasted no time addressing every ache and pain. No fluff, just results. On top of that, the staff was incredibly kind and attentive. Highly recommend!

I had a really good deep tissue massage. The lady found my trouble spots (without me telling her)…read moreand worked to release my tension. When I'm in the area again, I will be back.

Only after my visit was I told they don't bill first visits to insurance companies, because they…read moresay they don't pay. After several monies of sending me telling them my insurance company does pay because I work for them and i I know my plan they said they would bill but I had to pay upfront. When I received my refund it was short $10.00. When I spoke to them they told me my insurance company denied a charge but I explained they didn't because nowhere on my E OB does it show any denial. her response was well they denied it. Stay away from this office unless you don't mind being cheated out of your money.

I visited Shipley about two years ago. I paid in full with each office visit. Today, I received…read morenotification that I have a collections account on my credit report for $85 from Shipley! When I called them to see what this is about, I was told they found out after my visits that I should have been being charged an extra $5/visit. So they added these charges to my account but never notified me. Apparently they had someone new start in January and she claims to have sent out bills to my address in their system in January, February, and March. Unfortunately I had moved and wasn't receiving these letters if they were actually being mailed. They could have checked for a new address or called me and I would have been happy to work with them on these $5 charges. Instead, they sent this to collections. This is terrible business practice and I will not be recommending their office to anyone. I do not recommend them because of their lack of organization, poor communication, and terrible billing practices. Plenty of other chiropractors do a much better job without the extra stress!

Everyone there is so nice and helpful. They work with you in every way. They listen and fix you…read moreright up. My back hurt so bad I couldn't walk standing straight up. Greatly appreciate Everyone there!! If your in pain or just need a little adjustment they are the ones to see.

Everyone is always very friendly and professional. They always take my questions seriously and give…read moreme thoughtful answers. The information and treatment are thorough.

I've never had an experience like the one Hayley provides. She is so much more than just a massage…read moretherapist. She's incredibly smart, has a great mindset, and she actually deeply cares about what you need. What I love most is that it's a real connection, she's a great listener, but she's also someone really worth listening 2 also. She is truly a professional who knows exactly what she's doing and a genuinely sweet person. It's the most unique and personal experience I've ever had.

Seriously the best massage ever in my life. I am a runner with chronic calf knots and Hayley works…read moreon them until the knots are smooth out. Better than any other massage therapist I have tried and also better than my chiropractor. It is a relief to be able to run without the nagging tightness!

Bobby was very professional, he stayed in contact about the pressure used and my comfort levels…read more The studio was warm and inviting. Overall a very pleasant experience

Amazing! Was able to take me on short notice. I liked the survey at the beginning; it was somehow…read moredetailed and thorough while also not too time-consuming. The space is clean and relaxing. The massage itself was excellent, moving between broad muscle areas and more individual, small body parts, even my fingers and toes! So good! I got this when I came off a long flight and it was the best gift I could have given myself. I hope you can treat yourself here as well!

Went there for a massage and it was amazing! Thank you for the hospitality and wonderful service!read more

It was a wonderful experience! My massage was perfect! I've…read morehad massages all over the world but this is one of the best!

As a retired vet who struggles with PTSD, anxiety, and depression I gave float a try to see if it…read morecould calm and relax me. It did exactly that. The float room, once the bathroom light turns off, is pitch black and no sound. I was able to clear my mind and find some peace. I then showered off and got a 60 min massage. It was honestly one of the best and more professional massages I've had in a long time. I've got an injured back, messed up knees and shoulders, and all the aches went away. I was able to zen out longer than I have in years and will definitely be back. I 100% recommend this to my veteran brothers and sisters and anyone battling restlessness, anxiety, and aches and pains!

I went to Float today for the first time. I did the inferred sauna for 30 minutes and it was pretty…read moreamazing. I love to be warm and sitting at 140 degrees is a very relaxing! Yes I was sweating in places no women should sweat in but I can promise you that when you are done...you will feel like a brand new person! I will be back next week!

This place was a treat! The hubby scheduled a couples massage and we both were very happy with our…read moreservices. Definitely skilled technique and targeted stretching and massaging of problem areas. We then got to use the hot tub outside with a glass of champagne. There were cats roaming the garden. Everyone was great! What a neat place!

I booked a Garden Goddess combo for myself and my sister, including a facial, paraffin, hot stone,…read moreand a 90-minute massage. I tipped $200 and thanked the staff, but I want to share feedback because this business has real potential. Unfortunately, due to several fatal flaws, they've lost a high-value, repeat spa customer who frequently gifts spa experiences. I hope ownership takes this seriously and makes improvements. First, the entrance is difficult to find. There is no clear signage, and the only visible gate says "welcome" but is shut. Once we found the correct entrance, the steps were covered in months of dead leaves, completely obstructing them leaving an unsafe, unprofessional, and ugly entrance. Fixing would cost 5 minutes. Upon entering, we were not greeted warmly or offered water, tea, or wine--standard at this price point. We were simply told to remove our shoes. We had to ask for water, which was served in a tiny cup with no carafe to refill ourselves. The waiting area was visually nice but had absolutely no music, creating an awkward, tense atmosphere instead of relaxing. We arrived early to change into robes, as I confirmed over the phone, but none were offered, we had to ask. The robes were old, worn. It was also 90 degrees, and the AC was off. After an awkward exchange where they said they could turn it on "if we wanted," we said YES but it was never turned on it seems. I discover that music was handled individually by each therapist on their personal phones, which led to interruptions when switching providers. Notifications disrupted the experience, and one therapist clearly didn't review my intake form. I had to stop her mid-session to change the music from loud lo-fi to the healing frequencies I had requested. It made the intake form feel pointless. My facial was extremely disappointing. The esthetician needs severe coaching, she used harsh, fast movements that were stressful rather than relaxing. She used Kleenex on my face, which broke apart during use, and did not fully remove exfoliant before continuing, causing gritty residue to be rubbed into my skin. During the enzyme, she left me alone instead of providing a neck or shoulder massage, which is standard. The paraffin treatment involved an awkward wax-filled glove that was difficult to use and poorly applied. The massage started without consideration of my intake form. The therapist immediately worked on my inner thigh: an area I explicitly marked as off-limits due to a serious injury. I had to stop her. While her technique was otherwise good, she made loud, constant hissing and huffing noises, which were distracting and uncomfortable. Bringing me to the most frustrating issue: I had clearly requested separate rooms when booking, and this was confirmed. Instead, we were placed in the same room without acknowledgment, explanation, or apology. I didn't speak up because I didn't want to disrupt my sister's experience, but this was a major breach of expectation. Upon checkout, the staff member remained seated, made minimal eye contact, and showed little appreciation. The overall customer service felt cold and disengaged. I will not be returning, but I hope this feedback is taken seriously. With better attention to detail, communication, and professionalism, this business could significantly improve and retain customers like me.