impossible to get ahold of. does not respond to phone calls and missed several telehealth…read moreappointments.

This place does not do call backs. They recommend test and scans and then do not call back with…read morethe results to set an appointment. The lady up front is very rude and does not care about your well being at all. I called and left multiple VM's and they never called me back and when I finally got in touch she gave me the run around and told me she doesn't know if the doctor can call me back to talk. I spent a bunch of money for nothing. Stay far away from this place. It is a scam!

Great place to have a physician. My doctor was not in yesterday and I saw the Nurse Practitioner,…read moreNikki. She was very thorough and professional. Highly recommend Summit!

after moving here, care was not as good as my previous place. they told me to get an appt at a…read morewalk in clinic inatead of seeing someone or doing a take health appointment. that is with myself and 2 sick kids at home :( very disappointed

I used to love my doctor, Aaryon Smyth, but things have changed. He has left me in terrible…read morepain waiting on a daughter to get from TX to Knoxville to go to a hospital. His refusal was hard to accept as I could barley walk with 10% 3rd degree burns on my body. He said and his nurse Tiffany said I would not be left out in the cold on pain meds till Sunday May 24th. They flat out lied and sent me with pics sent days before to MMC wound care in OakRidge Tn. I went there and aftter going thru complete hell there they said I was not a candidate for care due to the pics the dr sent. Somebody should have stopped this before I ever got there and No i am not paying for that care and it was zero care and everyone was a complete idiot threre from front desk to Rn to PA. Out of sheer desperation I called dr Smyth's nurse Tiffanny and she reported me to the office manager and that om is named Ashely. Ashely sent 10 cops to house, called my daughter in Tx, terrorized her and Idon't appreciate this kind of care one single bit. This is not care, this is medieveal torture. I have no repesect now for the doctor the nurse or the office manager Ashely and once i get to the point I can can better and walk I will be finding myself a brand new team of medical care internists and help as this was not even a rate of one it was a minus 10 in terms of compassion or care. Please go someplace else to get good care as this is not IT.

Front staff always helpful and in positive moods. Support staff always polite and friendly. Dr…read more Katie Phillips listens and works with you to achieve one's health goals. Glad we are patients there. Now able to have other labs performed there since they expanded. Plus, UT Physical Therapy next door. Jason the PT 'guru' is knowledgeable. His work with me made a positive impact. Kelly at the front desk at Physical Therapy also exhibits a great attitude. Back to Dr. Phillips, she really works to hear you and explain things. Thanks.

This was the best first patient experience I have ever had I definitely recommend them if you are…read moreinterested in proactive heath and not reactive health! The services they offer are about building on your health goals and it's refreshing!

All the staff are awesome! Would recommend Dr.Ayo she is fantastic and a very knowledgeable and…read morecaring Dr.

My husband and I had appointments for 7:15 & 7:45, we were there 7:00am to fill out papers, wasn't…read morecalled back till 8:20, I guess their office doesn't open until 8:00. So I have no clue why we'd be scheduled that early. We brought our infant cause we thought we'd be in and out with early appointments. We didn't even get an apology for the inconvenience. We did everything right as patients and they were just so careless. We honestly should of just left.

On October 20, my husband made an appointment with Dr Dhand for Jan 14. He was anxiously awaiting…read morethe appointment for 3 MONTHS. When he got there that morning, the receptionist told him the appointment had been cancelled. No explanation. Very rude!! She told him she could make an appointment with a different neurologist in April. April... Another 3 MONTHS!! I called the following day & asked when the appointment had been cancelled - it was cancelled December 2 & NO ONE notified him. Terrible reception staff!!!!! Can't say enough about their ineptness!!!!!

This office is horrible! The billing department will hound you for money even if you are making…read morepayments. My daughter was 6 months pregnant and making payments, but was denied access to seeing a provider because she couldn't make a $480.00 payment every month. I have worked in billing for over 20 years and have never denied a patient access when they were making payments. All I have to say is this is why you are losing patients to other providers.

I was seen by a young doc who seemed to have been laughing (at me) while doing the pelvic exam. He…read moredidn't even check me for a rectocele as I had asked. Now I have to go to another doctor for a real exam. DO Williams? Shame on you!

A very pleasant doctor who listens and asks many questions. On our first visit he took extra time…read moreso that he would have a good overview of my husband's health history. The only reason I am not giving his office a 5 star rating is that before you can make an initial appointment, the office/doctor needs to review your health files to determine whether they "accept" you as a patient or not. Obviously we were accepted and I was able to take my husband in, and we were both very pleased both with the office staff and with Dr. Collins, but were off-put by the acceptance requirement.

Excellent staff, always so friendly. Nurses are friendly and my doctor (Dr. Crouch) seems to…read moregenuinely care about his patients. Great family doctor.

I have been going here for many years. Thanks to Dr. Ricche and his nurse for helping in my road to…read morerecovery and catching my problem after a walk in clinic really did not help any. The were really concerned about my health and well being and were happy to see be doing so well on my recovery after being in the hospital and nursing home for almost 2 months, on my follow up visit. Thanks for the care you all have given me over all these many years.

When after a multi year patient/provider association you receive a generic termination letter you…read morehave to wonder what is meant by the operative words; "Non-Compliance." In my case this would only apply to the Nurse Practitioner, Misty Cottrell, not me. I had a multi year patient relationship where i would drive 35 miles each way up from Knoxville, keeping each appointment and dutifully adhering to every directive. THEN- one day when i recently suffered a heart attack, she was completely unimpressed. I was in the hospital for 10 days after receiving quadruple bypass open heart surgery. She could not see fit to express the minimal concern by even returning a phone call. When my care was turned over to her from the surgeon, she refused to fill prescriptions for the most nominal of painkillers and became surprisingly openly hostile, making me feel like some junkie in withdrawal just for asking for minimal relief. Watch out. You may feel you have a great relationship at first but that may all change once anything gets serious. She will be completely unreliable, assume zero responsibility for your care and have no compunction to become 'non-compliant' to her most loyal of patients and throw you out like garbage. Beware, also of an extremely incompetent office staff who she will be completely loyal to, not you.