1. Knutson William OD

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    Schofield, WI

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    Knutson William OD

    1.0 (1 review)

    Services - Knutson William OD

    Eye exams

    Eye surgery

    Retinal imaging

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    Eye Clinic of Wisconsin

    Eye Clinic of Wisconsin

    1.9(24 reviews)
    4.2 mi
    $$$

    This clinic does a professional job top to bottom. The wait times are sometimes longer, because…read moreyou are getting a thorough exam, and medical issues may pop up with someone scheduled in front of you - you just never know. Bottom line is you CANNOT be in a hurry when going to ANY medical appointment. Some exams take longer and they post signs telling you that. Also- they call you if rescheduling due to a Doctor being ill or having an emergency ( yes it happens) That is all any place is required to do. If you do not check your messages- the waste of time is YOUR fault.

    This facility has gone downhill really bad! My daughter who is a college student from 3 hours away…read morecalled them on Monday asking for an appointment as she was in town that week because she had a white spot on her iris. First the receptionist said she could get her in that Thursday afternoon. Then the receptionist asked her if she had any pain or vision problems. My daughter said no so the receptionist told her she didn't think she needed to be seen and hung up. I called later that day and spoke with the same receptionist asking to speak to a manager or supervisor and she would not put me through to one. I started questioning her and she said well I don't think your insurance is going to cover this that's why I didn't schedule her an appointment but I will give the information to a doctor. I asked her when we could expect to hear back? She said within 24 hours. Well here we are 48 hours later and have heard NOTHING! My daughter went elsewhere.

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    Eye Clinic of Wisconsin
    Eye Clinic of Wisconsin
    Eye Clinic of Wisconsin

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    Marshfield Clinic Wausau Center - Marshfield Clinic Wausau Center

    Marshfield Clinic Wausau Center

    2.0(6 reviews)
    5.2 mi

    Awful! I switched from aspirus to marshfield thinking they were a better option. I was wrong! I…read morewent for my annual exam and then received a bill for the cost of the preventative wellness exam. My wellness exam is covered under my insurance. Marshfield coded this incorrectly and not as a screening but instead as a diagnostic test. I am now stuck in there billing/dispute process that is never ending. I opened a review/dispute with Marshfield in July, never heard anything back. I called again in September and nothing was ever reviewed or completed. I was told by the woman I spoke with in July that I would receive a letter as to what the dispute result was. I spoke with the billing supervisor, they elevated the level for the dispute. I was told to call back in 3 weeks to find out if anything has been done. I have called back multiple times and even requested that I receive a call back from the supervisor. Each time I call, I have received different information. One woman said the review was complete and code was changed. I called my insurance company, it was not. Another woman said I needed to send my EOB, not true, then next woman said the review board has 30 days to review since the elevated response was given. I also was told that a supervisor has 5 business days to call back after a call back request was made. I have not received that. I am still in the limbo of the billing department. My friend recently mentioned she had a similar experience and it took 10 months to get it resolved! My experience with Marshfield clinic has been awful.

    I'm not reviewing this business because I work there. This is just an FYI on Marshfield Clinic…read more Marshfield Clinic has many centers throughout central and northern Wisconsin. This center is across the street from Aspirus Hospital. (There are two hospitals in the Wausau metro area; the other is St. Clare's in Weston.) There are approx. 130 providers (physicians, NPs, PAs, etc.) in the Wausau Center. They are in a wide variety of specialties including the primary care specialties of Family Practice, Internal Medicine, and Pediatrics. There is an urgent care department called Walk-In. Here's alink to more info: http://www.marshfieldclinic.org/patients/default.aspx?page=centers&code=WAUS

    Knutson William OD - optometrists - Updated September 2026

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