Minivan was on upper deck at Dane Cty Airport when baseball sized hail went through. Rude surprise…read moreafter trip return. That windshield was smashed. (Vehicle, too!) Got multiple bids from several companies. Really wanted to patronize a local business. Superficially, it looked like other, big box businesses, were less expensive. Upon closer inspection -- not necessarily. For example, some only took down make and model of vehicle, not VIN number. Turns out windshields get upgraded, too, with vehicle upgrades. Roscoe Glass wanted the VIN, right from the start. Roscoe Glass quoted a price, explained process. Gracious. Zero pressure. Big box companies had some deceptive practices going on. Later some hounded me. (Wanna bet they sold my info, too?) After several days of checking out different versions, decided Roscoe Glass was most confidence inspiring. They had next day apptmts. Excellent. They had kept all the info from the first call. Nice. Took vehicle in the next day. Excellent repair. They explained windshield had been replaced before. There were some problems with how that had been done. As such, there was a small difference on the current windshield installation. Ok, thank you. Thorough. But now comes the magic. I go out to my vehicle. Front door will not unlock. Not with fob, not with key. All others open. Oh dear. What happened? Went back into store. A technician came and checked. He thought something had come loose. (Literally completely incidentally. Not their fault. They had done nothing on the driver side window.) They took the vehicle back into shop. They took the door apart, reattached whatever had come loose. Did not charge extra. Who does this any more? I will not go anywhere else for windshields or glass anything. Such a pleasant, high quality experience. Could not have been better. Customer service is alive and well at Roscoe Glass.

Friendly and attentive, although perhaps auto glass, new installs, or replacing window glass is…read moreRoscoe Glass Company's specialty, but this picture frame's plastic was cut slightly too wide, and now the frame will no longer join at the corners. I even left the old plastic for measurement verification. At some point, I'll sand it down to fit. Honestly though, that should not be required since a professional measured and cut the $55 piece for this project.

If you are female and don't want to deal with a raging contractor, I would advise not to get siding…read morefrom here. I regret trusting them as I thought they did an awesome job with the windows. How they allow livid contractor to talk to paying customers like he does is WILD. I found 2 other women on Nextdoor with similar experiences. I am now worried that siding wasn't properly taped as another one had the city come by to stop them installing. Maybe have a guy friend with you if you want to deal with the hostile siding guy, but his snotty, ragey phone call after I found issues with the installation were uncalled for. He also texted at 9:45PM in an angry tone. I 100% regret going with them, and if you want to walk on eggshells when you find issues and point them out, this is the place for you. Sabrina in the front office is amazing though, she's too good for the place. She didn't gaslight me or made me feel like an issue. Window World was also $6000 more than the 2 other quotes I had, but I was scared to go with smaller companies.

Second time we've used Window World of Rockford for sliding patio doors. Thank you for providing…read morehigh quality products at fair prices. All of my installations have been performed by Al & Nicole. They are the best so the finished products all look great. I totally recommend Window World of Rockford. Patrick A.

Ron has helped make my older home look new again. From doing sky high ceilings to redoing my…read morefireplace from a red brick to a beautiful white wash to make it fit into the new decor. He was extremely neat and respectful. I would hire him again anytime for my painting needs.

Scheduled Ron to come paint entry doors and he was a no call / no show wasting my day…read more Didn't return my call. Some contractors think their time is more valuable than the customer

Lies from the beginning till the end, damages done to house ,took two months of phone calls and in…read moreperson ,to get repairs fixed, wouldn't recommend them .

The experience we had with JM Construction employees was the best we have ever experienced in the…read moreline of construction. As once being heavily involved in real estate selling and building, we know just how important it is to give good service and do what we say we are going to do. This company was represented by a very caring-lets get the job done type person. He did what he said he would do and beyond. What is nice is that same attitude carried over to the people who actually put the roof on. The roof looks great because JM's people cared. The whole process was done within a week of first meeting with the sales manager. The roof itself only took about 14 hours to complete (and we have a complicated roof) and it was done the right way. Our hats go off to the whole crew; from the sales manager to the fellas who made sure all debris was picked up. The neighbors appreciated that too. THANK YOU JM Construction. THANK YOU THANK YOU THANK YOU!!!! John and Jill Jones Durand, IL

They replaced the entire roof in one day and cleaned everything. They even hooked up the hose on…read morethe deck and rinsed it off. The roof looks beautiful. At the end of the day, you would have never even known they were there.

Replaced roof due to storm damage. Work was done thoroughly and of the highest quality. Some…read morerepairs were performed out of the project scope with no additional charges. Workers were professional and left the site in better cleanliness than when they arrived. Easy people to work with and a model of contracting excellence.

Excellent work, excellent customer service, good pricing. The " An attitude of gratitude" motto is…read morefollowed. If you want cheap work done with no regard for quality this isn't the guy for you. If you want work you can rely on 5-10 years down the road call Ben. He takes care of the men working for him to me that says a lot.

I recently had an issue with one of the garage doors on my three-car garage. The door was having…read moredifficulty closing properly and would occasionally reverse direction when it was about 6-8 inches from the floor, leaving it stuck in the open position. After taking a closer look, I noticed several loose track bolts and suspected something wasn't installed correctly. After reading reviews, I contacted Excellence Garage Doors and spoke with Raymond. He listened carefully to my concerns and was able to schedule an appointment for the very next day. Raymond arrived on time as promised and immediately impressed me with his friendly personality and professional demeanor. He performed a thorough inspection of all three garage doors and quickly identified the problem. The lag bolts securing the tracks had been installed incorrectly and were the wrong size. Not only did he correct the issue on the affected door, but he also inspected the remaining garage doors and found several other loose fasteners that needed attention. We decided it would be best to replace all the lag bolts to prevent any future issues. What I appreciated most was that Raymond took the time to explain everything he was doing and why the repairs were necessary. There was never any pressure or upselling--just honest recommendations and quality workmanship. He carefully adjusted the tracks, tightened and replaced hardware where needed, inspected the garage door openers, and made sure every component was operating as it should. By the time he was finished, all of my garage doors were operating smoothly, quietly, and better than they had since I purchased the home. It's easy to see that Raymond takes great pride in his work. His knowledge, attention to detail, and confidence come from years of experience and factory training from leading garage door manufacturers. He went above and beyond what I expected, and his pricing was more than fair for the amount of work performed. If you're looking for an honest, knowledgeable, and dependable garage door company, I highly recommend Excellence Garage Doors. Raymond delivered exceptional customer service, quality workmanship, fair pricing, and an overall outstanding experience. I would not hesitate to call him again for any future garage door repairs or maintenance. 5-Stars!

Just call ray. He's great and exceptionally personable. I received next day service for 2 new…read moresprings; plus he gave the door a thorough assessment and some much needed maintenance. Cost was less than I expected which is always a relief! I'm saving his info for next time!

Long story short...Customer service great until I asked questions about driveway being not correct…read morewidth and crumbling at end of driveway and was told I was talking nickel and Dimes. I was extremely offended!!! Was told "look at contract" Joel changed contact on me,was supposed to be 1'Foot extension on final contract he changed to 1"inches. Trusted him and was burned. Be careful because they also don't care after driveway is done.

this company is great. they fixed my driveway. they allowed me to ask questions. ant to all who…read moreleft negative comments your be rude