Long story. Had lots of hail in the spring. Martin along with other contractors in area doing free…read moreinspections. Martin and one other contractor say roof needs replacing. Martin offers to be here to walk through insurance adjuster inspection. Insurance shows up -- no Martin. Martin calls says totally our fault, sorry. Ok, I let it go. Insurance says roof is in great shape. I call insurance insurance says have your contractor contact us. I call Martin. Martin says we need letter you'll get from insurance. I send letter. Martin says we'll contact insurance via email and copy you. I never see this email. I call. They never return call. I text. They never return text. Kinda made me wonder about not being here when insurance did inspection. Maybe letting it go was not the right choice. I've been ghosted. I'd be very wary of dealing with these people.

Emma Conn with Martin Exteriors was amazing. She took the time to explain the process for new…read morevertical final siding. The materials are quality; we love the color; and the prices are competitive. The crew was professional and did a great job cleaning up after the job was complete. Very pleased and highly recommend. 5 stars!

I had extensive hail damage to house siding and roof ,auto in Madison wi,total exterior just…read morefinished roof last night,6:30 am to 9:30 pm,excellent job the workers worked very hard and cleaned up debris very well,even folded the tarp from night before drop off materials I covered it ,my,my sister also used them,very happy with them,I'll let you know how the siding job goes. ps.had a company ridge top exteriors wait time 5 weeks,3 weeks in they try to upsell me window wraps for 5 grand,they wouldn honor signed contract ,then said would do it no warrant,I used them 10 years ago and had no problems,screw ridge top,stay away from them,so far total exteriors is the total ticket,I'll post on siding job when completed:)

I have over the years dealt with many contracting companies dealing with home improvement. I must…read moresay from start to finish my experience with Total Exteriors was not five stars but 6+. Starting with Dan Thelen, he provided all options and cost of product details. There were no surprises. The install crew I understand has been with Total Exteriors from the start. The day of my roof installation Zion and the install crew showed up well before the planned start time and rocked it out. Their attention to detail, teamwork and final cleanup was more than what I expected and exceeded the experience that I had 23 years ago with a previous roofing company. The next day the crew returned for gutter and downspout installation. Also, I'd like to give a shout out to Jason who takes quality to the next level. Great job! My new roof looks great.

Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

I called and completed request for quote online and got a response after 4 weeks asks for address…read morewhich I gave owner and never heard back S

Geezalou. OK, they came out and fixed siding after I gave them a bad review. I updated my review…read more More siding has since fallen off. And my cousin's house, for whom they did $60,000 work for siding and roof, has had siding fall off as well. They did a nice job on my windows though.

Had several windows replaced with the intentions of replacing a sliding window with a double hung…read morein my upstairs bedroom so I could put a window airconditioner in. I was not informed the double hungs would only open 11 1/2 inches. I bought a portable onem but the window kit does not work in the window either. I have called a few time to see if it's possible to replace one window that would open to fit a window air conditioner, but never received a call back from this company.

We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

You don't need to bother calling anyone else, just call Randy. We wasted a year dealing with a…read moredifferent contractor, wish we would have called Randy first. He communicates regularly to keep you in the loop, knows how to work with insurance companies and the quality of work is FIVE STAR.

Customer Service has gone WAY downhill over the past several months beginning in late 2019…read more Receptionist is the rudest person ever and the owner Randy's demeanor has changed dramatically. I don't know how they stay in business with this receptionist. She chases work away, as evidenced by other reviews here. Sorry to say that I WOULD NOT recommend them any longer. Don't give your money to people who act as if they are doing you a favor by taking it!

Boss team was so helpful, Brandon, Eddie and Jon were able to replace our windows in the peaks of…read moreour home and side with vinyl shake siding giving our home such charm. We were so pleased with the quality work and professionalism they provided we will definitely recommend them and will consider them for any future projects.

Jonathan D. repaired my daughter's wind damage, he was very polite and explained damage and repair…read more Would definitely recommend.

I don't know about you, but if I have to pay just shy of $14,000 in mid May of 2025 to tear off…read moreand replace my roof, I want the best qualified roofer who knows he has to reattach the gutters during a roof tear off. I also want my roof to be inspected by the city as required by state law upon completion of the job, and I expect to get the inspection certificate that the job passed. In addition, I expect the business to be respectful when concerns are raised by the homeowner, like the corner where new roofing does not meet up with the dormer, or metal debris in gutters. This business, instead, informed me DURING A PHONE CALL WITH HIS ENTIRE TEAM PRESENT ON THE CALL they have installed roofs in Rockford for 15 F...ing years and NOT ONCE had a roof inspection. I advised him that actually this was my THIRD ROOF IN 30 years on this house ,and each time a city inspector showed up and left the inspection at my front door or handed it me if I was home. When I called the city about their claim, the city told me only the roofer could call for an inspection. Within 30 minutes later after I had just come in from hand watering newly planted shrubs beside my driveway for 2 hours,I found a roofing inspection taped to my garage door...not to my house, where the roof job was ACTUALLY done. Finally, after I involved my city council member, the owner sent someone out and discovered that the debris in my gutter was actually the fittings that were never reattached to my gutters. Apparently the CITY INSPECTOR MISSED THAT. So I had unattached gutters! How do you not reattached gutters? And how is it that a true city inspector who inspected your new roof on your HOUSE leave an inspection for house roof on your garage? You decide, does this company sound like it deserves your business? Not this homeowner.

We contacted Bufalo to get a quote for putting a roof over our deck. They have done work several…read moretimes in the past on our home with zero issues. Chip came out to our home and looked at everything,took photographs and said that he would be contacting us in about 3 days to schedule a sit down to go over the quote and all we heard were crickets. Called 2 weeks after his visit and was told by their answering service that he would get back to me. Three days later from calling, I receive an email from Chip apologizing and asking me to be patient as they are still working on our quote. Another full week goes by and March is now at the halfway point. My partner calls Chip directly at the number on his business card. Chip claims to my partner that he has called and emailed my contact information numerous times and received zero response from me and that what we have asked for is an "unusual request" and that they cannot give us a quote or do the work until Fall of 2023!!! Bufalo wasted our time and they lied. I refuse to do business with people who lie to my partner about anything concerning me. The only reason they got one star is because its the only way that I could post.

Hired JL to replace a window and siding on the back of my home and they were great…read more Our project ended up having some hidden variables, and they ended up having to do a couple additional services that they kept very affordable for the extra work. The back of my house looks good as new, and they cleaned up very well when they were done I've used them 3 times now through the years and will keep doing so!

I hired JL Contractor Services to rip out some old concrete from my walkway, and I couldn't be…read morehappier with the results. Even though it was his offseason for outdoor concrete projects, Jack came out right away and did a fantastic job. He was professional, communicated clearly throughout the process, and finished the project faster than I expected. On top of the great work, his pricing was very fair and he is a genuinely nice guy to work with. I'll definitely be calling him again for future projects!