I made a quick stop to grab some pants and found some amazing deals--up to 70% off! The customer…read moreservice was great, and I love everything in the store. Their entire collection looks fantastic and is high quality.

-5 if I could...Cesar who turns out is the Express "store manager" was very rude. I was inside the…read morestore with my mom & sisters when I realized that there was an error on my receipt from my previous purchase at bath and body works then I went back to express which is next door btw and was closedown when it was not 8Pm yet, no one could go in. When a man comes out, Cesar opened it for him to get out & I looked at him and asked him if I could back in with my family who was finishing up their purchase. He said "No" I told him "im NOT making a purchase im with my family" he looked at me rude & again said "no, I don't care" and shrug his shoulders! When my family finally finished 8:16 I asked him for his name which he responded "Cesar" and I said "ok, Thank you" he then proudly said "I'm the store manager" wow good job Express, you lost a customer for your rude store manager.

Absolutely disgusted by the way my family was treated at H&M today by a manager named Yadira…read more My mom wanted to try on a shirt that was only available on the mannequin. After waiting for a manager to come over, Yadira asked what size it was. The second she heard "small," she looked my boyfriend and me up and down with a judgmental expression, clearly assuming neither of us could possibly be asking for that size. The shirt was for my mom, who was already in the fitting room. Being looked at with that level of visible disgust and assumption was humiliating and honestly unacceptable from someone in a management position. Body shaming does not always have to be verbal. Facial expressions, tone, and treatment speak loudly too. What made it worse was the complete lack of accountability afterward. Instead of apologizing sincerely, Yadira responded with dismissive comments like "I'm sorry you took it that way" and "I would never do that," while continuing to act rude and avoid eye contact. Retail workers interact with people of all sizes every single day. If someone in management cannot treat customers with basic respect without making assumptions based on body type, they should not be in a customer-facing position.

The store is so big and spacious and so clean. There are sections for women, men and kids. The…read morewomen section had very cute clothes but they looked fancy but they had shorts and jeans. We were more interested in jeans for our little girl who will be entering junior high next month. She did find a pair of jeans and one pair of black shorts. I can see why my oldest daughter loves this store.

I had the worst shopping experience ever today at the local Lululemon store. I scheduled an…read moreappointment for noon, during my lunch hour. I confirmed my appointment at 11:30am. I leave work and arrive at the store at 12:07pm. I checked in with the person at the door and she told me I was late for my appt and that I would be canceled or skipped. I explained to her that I was on my lunch hour and I had to drive there. She kept going on about how i should have texted or called if I was going to be late. She would not stop. There was a person in line behind me that heard the whole thing. I had to stop the check in person and ask her if I can go in or not. I walked in then she proceeded to tell the customer behind me that she had to wait because I was late. I spoke with the manager regarding the whole situation, which she did not apologize for or seem to care at all. This is the last time I will shop at our local store. Maybe the last time I ever shop there again. lululemon lululemon Bakersfield Ca.

I had asked a friend at work where to shop for my wife for work out clothing and she suggested this…read morestore. I went straight to Yelp to find the had a low rating mainly due to customer service. Not sure why because my experience what awesome. This store was once the Bakersfield Scuba location which appears that they took over the business that was next door because from my memory it's a lot bigger. The store was absolutely packed with shoppers and staff that was working there. At first it was hard to tell the difference because other than the few guys that were in there everyone was in yoga pants. I was promptly created by a cheerful eager to make my experience a good one young lady. I told her what I was looking for and within 5 to 10 minutes I had an outfit purchased for my awesome wife. I can see why my friend at work likes this store so much, between the awesome customer service and great selection of clothing for both men and women you could easily spend your pay check her. Hopefully everything fits so my wife doesn't some and spend more lol Awesome job!!! For those that gave them one star you should give them a second chance and update you review.

Everyone here is beyond impeccable. Best customer service and most professional and well-presented…read moreteam under any TORRID roof!! Melissa and Ashley are superlative. Their Floor, is most Manager's ceiling. They far exceed my expectations each time I visit the store. Consistency is key in retail. They take it to a whole new level. They make me feel appreciated and valued. They help me select items I never would have considered...and some remain my favorites to this day. I owe them each a HEAP of gratitude. The memories of the enjoyment and shared laughter while shopping with my daughter in this store on countless occasions remains in my heart to this day. That FEELING is priceless. Thank you. . The other management team members named Sara and Barbie are beyond exemplary as well. They've always far exceeded all expectations for customer service. They're patient and professional. Personable and proficient. In this store, it's the superior standard set by Melissa and Ashley which sets the tone. They both lead by exceptional example. Such management is a genuine rarity. In retail, it's a veritable ghost. Not here. Elite customer service Is alive and well here. Both of these women perform the work of ten people. I only hope they are compensated in salary accordingly for their concerted efforts. No one is ever "idle" in this haven. 'This store reigns supreme. I take great pride in supporting local businesses and brick & mortar stores. Yours remains at the top of my short list. Look forward to seeing you all again soon. Thanks again, for everything.

This dress I.bought last year at Torrid. The Pismo Beach store has the best help ever!!read more

This place or WSS is our to go shoe place. I think they have a great selection on women's shoes…read more They're currently having a BOGO 1/2 off on a selection of shoes. The store is spacious and seems to always be stocked and clean. They have shoe fitting benches right in the middle. They have a little selection on backpacks and lunch bags as well.

Not happy with the customer service today. I picked up some shoes in the store- tried them on- and…read morethey didn't fit- asked to return them or exchange them and she did not allow me to look around- she credited my account. I wanted to have the option for an exchange- she didn't hear a word I said- just proceeded to give me my receipt and look right thru me. The supervisor and customer service that helped me proceeded to talk about teaching someone's kid Spanish- and made a derogatory remark about Asians- and said, "my bad someone's in the store!" Not happen with this store. Usually they're are so good, but these were two different people with zero room awareness or professionalism.

Excellent service! I went to the store looking for a business jacket. I found one I liked and the…read moresalesperson Paris put it in a dressing room for me. She casually asked my shoe size and I told her. When I went into the dressing room, there was the jacket along with a few other jacket choices and a lovely business dress along with a pair of shoes. I loved the dress and shoes she styled for me! I didn't even try on the jacket. Paris gave me what I didn't even know I wanted! The dress was within my budget, but the shoes were more than I usually spend. BUT with an in store coupon, the total was brought closer to my usual dress & shoe budget. I especially appreciate the care Paris took to give me options. Her eye for detail and assessment of what would flatter me provided me with the most perfect business casual outfit.

Great place to shop! Very helpful sales staff. I always leave happy. They can also order in store…read moreif they don't have your size in stock.....free shipping.

The customer service at this location is extremely poor, and the staff and management are…read moreunprofessional. Instead of helping resolve an issue that was caused by an error in their own system, they handled the situation with very little concern. Ruth was especially rude and unprofessional. Rather than listening or trying to help find a solution, she was dismissive and impolite. A situation that could have been resolved respectfully turned into a very negative experience because of how it was handled by staff. The staff at this location are a poor representation of the WSS brand. Customer service should involve treating people with respect and working toward solutions, especially when the issue is on the company's end. If management continues to tolerate this kind of behavior, it will only damage the reputation of this store and drive customers away. I hope WSS takes customer feedback seriously.

The store is great, they have a a huge selection of shoes and socks, which I love. The name brand…read moreshoes are cheaper than most other places, the issue I had was with the staff. Staff was rude and unfriendly. They lack communication skills and as much as I like the store, I won't be back. If I find something i like I'll probably order online to avoid dealing with Lorena. Sad because the more people that order online instead of in person shopping the less staff you need.

Always prefer to go to this Costco over Rosedale: parking lot seems less chaotic and less crowded…read more The self checkout does really improve the shop-ability of Costco, if only one day they had the Sam's Club/WalMart app checkout. My favorite thing while shopping is hunting for the 0.00/0.97 deals and getting a 'steal'. Will keep coming here for my bulk shopping.

I recommend Costco for most everything in the store I do wish they would have a self checkout sort…read moreof like Sam Club does but they usually keep the the lines moving fast enough that it's not too painful the only problem that I have with the checkout lines is when you're going to the self checkout they no longer have wands and you have to pick every item out of the card and put it on the conveyor belt yourself so you can scan it. N o problem unless dealing with a 20 to 30 lb bag of rice and beans that is a little over the top but when I have those items I choose to go through the lines where the workers will remove those items, They also have the best Meats in the business if you don't believe try them for yourself go for the prime select Meats,as the choice is good but the marbling on the prime steaks and ribeye are Bar None to many meat market I have ever been to. Costco also has the snack bar which is outside the store and the only downfall with that is they have six to eight machines outside and only two to three work which is not a problem during most of the day but around noon and around 5:00 p.m. they're super crowded and you're dealing with a lot of people who act like they've never been to Costco and can't pick what they want so it takes a lot longer to get to one of those machines. The upside is when you do get to the counter the step is really quick and friendly and make sure your order is complete before they send you on your way with a smile.