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Kohls Flooring America

4.0 (4 reviews)
Open • 9:00 am - 3:00 pm

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Services - Kohls Flooring America

Carpet binding

Carpet installation

Carpet removal

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Carpetland USA Flooring Center Germantown

Carpetland USA Flooring Center Germantown

3.2
(6 reviews)

Cant say enough good things about the people and the service that is offered at this location…read more This is our second time buying and having flooring installed. Great employees and management. Quick to address questions and concerns. Highly recommend!

On the tail end of a whole home interior remodel and had Carpetland Germantown do LVP across our…read more2nd floor. This was easily the worst experience I had considering all of the contractors involved over the last 18 months. It would be a 1 star review had they not at least came out almost a month later to somewhat improve initial rough work at the end of the process. Made it clear to the measurer and then the installer before work began that the area around the base of the stair railings needed to be right up to the edge as that would not be an area where we would be putting any trim. These are narrow hallway areas with expansion room on 3 other sides so no concerns of lack of expansion gap there. Also received the job order to sign off on and matching trim pieces were included which I requested not be ordered, but was told they were already ordered and could not be cancelled BEFORE I returned the signed order to proceed. Was told that I would be charged if any additional prep work was needed and turned out the subfloor was in great shape except for one area where it was a little high requiring the installer to splice in about a 10' x 2' piece of subfloor to level out. At the end of the install I was told this was 9 man hours of work and would be over $1,100 additional. I couldn't even imagine how that added up. Job could have been done in 2-3 days but 2 installers were here 4 days as they were only here 3.5-5 hours a day. Sent an email to Eric Langan who recently took over the company almost a week ago and no response. Really disappointed overall, but paid the full bill and learned a lesson I guess.

Kohls Flooring America - carpeting - Updated July 2026

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