Carpets Galore &amp; Flooring

Adam is the best! We had just moved to Port and had a plumbing issue at our kitchen sink. He came…read morethe same day to fix it. Very kind and knowledgeable.

The last step to our kitchen remodel was the backsplash, and I was on the hunt to find someone…read moregreat and reliable. I reached out to Adam and he was super responsive. He came out within a few days to check out the project, talk through the process, and share a quote. He was booked about a month out, so we got that in the calendar. Unfortunately there ended up being a hiccup in his timing and availability, which pushed us back an extra week or two, but he was very apologetic and willing to reschedule asap. The job took ~2.5 days in the end it looked so great! He was able to work seamlessly around our windows, hanging shelf brackets, etc. He was also kind enough to come back and quick adjust the last row after we discovered it was slightly slanted. Turned out wonderfully. I also think the pricing was super fair. Adam's service offerings are super broad, so if you're looking for help on a renno or remodel job, definitely consider reaching out to him.

Kohls Flooring America

On behalf of my parents,…read more First, receptionist informed them of the wrong days for carpet installation. Second, workers did not have the carpet for the first room that was specified to be done first during measurement/sales. Workers had to drive back to Cedarburg from Hartford and back. On the next room, a pink thread was found by my mom running through the carpet. She was informed it could be a stain and they would have to try cleaning it first before determining if it was defective. Third, the next day, my mom needed to ask them to fix the carpet under the radiator in the first room before starting on a bedroom upstairs. While she was getting a different room ready since the room with pink thread wasn't going to be fixed that day, she realized she didn't hear anything and went to look. No one or any tools upstairs or in the room that was being fixed but the radiators were off. Looking outside, no vehicle and no tools in garage. THEY LEFT WITHOUT SAYING A WORD! Forth, upon repeatedly calling them to get answers, a response was given "not everything was removed from the closets". The workers even took pictures. Nice, they take pictures of a room that is not ready since you need to put things someplace while a room is done before you can shuffle things back and don't start on the room next to it that was ready to go since the day before! Plus again, they NEVER sought out my mom, whom was down the hall, about which room to do or this needs to be moved, etc before PICKING UP EVERYTHING AND LEAVING!! Fifth, no apology or attempts to rectify the problem. At a standstill...

We replaced the entire first floor, staircase and upstairs hall with beautiful hardwood. Conrad…read morecame to the house with dozens of samples to help us choose. He was upfront about the durability and pros and cons of each of the samples. The estimator was spot on which was amazing as the stairs required quite a bit of custom work. The floors are beautiful and the price was very competitive. Very satisfied and glad to have made the sale with a family owned local store.

Storms Hardwoods

Storms does a great job both refinishing your existing floors and especially matching any…read moreunfinished areas with new wood. There is no good way to finish water damaged wood but outside of that our floors look fabulous

From the owner: We are a local, family owner and operated company specializing in flooring. Established in 2005…read moreStorms Hardwoods has been transforming floors all across southeastern WI. We install hardwood (prefinished or raw wood), vinyl plank, and laminate and we refinish pre-existing hardwood. We value the satisfaction of our customer above all else! Call us today to schedule your FREE estimate!

Evolving Wood Floors

Excellent work, beautiful wood floor installed and the best service ever!…read moreGracious help with everything and the finest attention to detail. They are the best.

Evolving Wood Floors is as good as it gets. They are truly artists at their craft and pay attention…read moreto the smallest details to make it right. We had them re-finish 3 rooms, the main staircase and add oak to the previously carpeted hallway. The transitions from each room were a bit tricky and thoughtfully executed. The stain color was exactly what we were looking for---which was tough to do on red oak. There was one bubble that we noticed after everything was done (it happens when stain seeps into a crack in the wood and then pops out after the clear coat). Steve came over and sanded the boards the next day, re-stained and clear coated them. We are so pleased and will definitely use them again to finish our kitchen after we remodel that.

The Enchanted Floorist LLC

We rarely had people over to our house because frankly, the floors in the kitchen and living room…read morewere in poor shape. Recently, we hired Nate for a much-needed and long overdue update. We were blown away by his skill, precision, and care. Our floors went from ugly to beautiful. Nate's professionalism and fair prices made this experience worry-free. Highly recommend for your flooring needs. We can't wait to have folks over soon to show off our gorgeous floors! Thanks, Nate!

Nate was right on time and did an outstanding job of installing vinyl planks in an office space…read moreconversion in our basement. Price was reasonable, work was excellent, and Nate answered any questions I had. Thanks, Nate. I am keeping your number in my phone for the future!

Sandmasters Hardwood Floors

4.2

I recently had the pleasure of working with Sandmaster Hardwood Floors, and I couldn't be happier…read morewith the results! From the very first consultation to the final walkthrough, their professionalism and attention to detail were absolutely outstanding. The team took the time to explain every step of the process, helped me choose the perfect finish for my home, and worked with precision and care throughout. They showed up on time each day, kept the workspace spotless, and treated my home as if it were their own. The end result? Flawless, beautifully restored hardwood floors that completely transformed the space. What truly impressed me was their dedication to quality -- no shortcuts, no rushed work, just pure craftsmanship. It's rare to find a company that combines skill, integrity, and customer service at this level. If you're considering refinishing your hardwood floors, don't hesitate to call Sandmaster Hardwood Floors. Their work speaks for itself -- elegant, durable, and done right the first time. I can't recommend them highly enough!

We highly recommend and trust Sandmasters!! They refinished our wood floors. Their teams are…read morespecialized and professional. After our initial visit with Matthew to get our first quote, we knew no one else was going to do the job. No need for another quote. They have specialized teams for each phase of the work. They call with a heads up, that they are on the way. They are on time. They do BEAUTIFUL work. They don't leave a mess during or after the work.

Carpet Factory Outlet

3.4

Worst customer service I've ever dealt with. Takes zero responsibility when mistakes are made and…read moreblames the customer rather than take ownership of their mistakes. Definitely stay clear of this business.

Dan was very helpful in finding a quality carpet for a new condo at a reasonable price. The…read moreinstallation team took their time and did a great job.

Carpetland USA Flooring Center Germantown

3.2

(6 reviews)

On the tail end of a whole home interior remodel and had Carpetland Germantown do LVP across our…read more2nd floor. This was easily the worst experience I had considering all of the contractors involved over the last 18 months. It would be a 1 star review had they not at least came out almost a month later to somewhat improve initial rough work at the end of the process. Made it clear to the measurer and then the installer before work began that the area around the base of the stair railings needed to be right up to the edge as that would not be an area where we would be putting any trim. These are narrow hallway areas with expansion room on 3 other sides so no concerns of lack of expansion gap there. Also received the job order to sign off on and matching trim pieces were included which I requested not be ordered, but was told they were already ordered and could not be cancelled BEFORE I returned the signed order to proceed. Was told that I would be charged if any additional prep work was needed and turned out the subfloor was in great shape except for one area where it was a little high requiring the installer to splice in about a 10' x 2' piece of subfloor to level out. At the end of the install I was told this was 9 man hours of work and would be over $1,100 additional. I couldn't even imagine how that added up. Job could have been done in 2-3 days but 2 installers were here 4 days as they were only here 3.5-5 hours a day. Sent an email to Eric Langan who recently took over the company almost a week ago and no response. Really disappointed overall, but paid the full bill and learned a lesson I guess.

Installation of carpet went fine but installers old white van leaked oil on my driveway. Contacted…read moresalesman Ron who said his manager said to tell me I should just throw some kitty litter on it. Told Ron I don't have a kitty and they should be responsible for this damage. He said just throw some kitty litter on it and laughed. I ended the call. I purchased several jugs of driveway cleaner and spent several hours attempting to clean the oil spot that they made and have been unsuccessful. Carpetland, you are responsible to cleaning this spot on my driveway.

Precision Epoxy Systems

Matt and Dana did a great job on my basement floor. Their pride in workmanship shows in everything…read morethey do. I can't wait until the rest of my basement remodeling project is done to start enjoying my beautiful new floor!

From the owner: Basement Entertainment Rooms, Concrete Repair, Garage Epoxy Floors, Patios…read more

AB Improvements

Adam is the best! We had just moved to Port and had a plumbing issue at our kitchen sink. He came…read morethe same day to fix it. Very kind and knowledgeable.

The last step to our kitchen remodel was the backsplash, and I was on the hunt to find someone…read moregreat and reliable. I reached out to Adam and he was super responsive. He came out within a few days to check out the project, talk through the process, and share a quote. He was booked about a month out, so we got that in the calendar. Unfortunately there ended up being a hiccup in his timing and availability, which pushed us back an extra week or two, but he was very apologetic and willing to reschedule asap. The job took ~2.5 days in the end it looked so great! He was able to work seamlessly around our windows, hanging shelf brackets, etc. He was also kind enough to come back and quick adjust the last row after we discovered it was slightly slanted. Turned out wonderfully. I also think the pricing was super fair. Adam's service offerings are super broad, so if you're looking for help on a renno or remodel job, definitely consider reaching out to him.

The Enchanted Floorist LLC

We rarely had people over to our house because frankly, the floors in the kitchen and living room…read morewere in poor shape. Recently, we hired Nate for a much-needed and long overdue update. We were blown away by his skill, precision, and care. Our floors went from ugly to beautiful. Nate's professionalism and fair prices made this experience worry-free. Highly recommend for your flooring needs. We can't wait to have folks over soon to show off our gorgeous floors! Thanks, Nate!

Nate was right on time and did an outstanding job of installing vinyl planks in an office space…read moreconversion in our basement. Price was reasonable, work was excellent, and Nate answered any questions I had. Thanks, Nate. I am keeping your number in my phone for the future!

Cornerstone

absolutely amazing experience! the quality exceeded my…read moreexpectations, and the costumer service was outstanding. I'll definitely be returning for future work and highly recommend them to others.

From the owner: “The stone the builders rejected has become the…read morecornerstone.” We focus on honesty / quality work. Cornerstone Co. is a professional painting company dedicated to high-quality craftsmanship, clean job sites, and dependable service. We specialize in residential and commercial painting, delivering long-lasting finishes while protecting your property every step of the way. From careful surface preparation to detailed final coats, our experienced team uses quality materials and proven techniques to ensure excellent results. We pride ourselves on clear communication, reliable scheduling, and respectful service from start to finish. Whether you’re refreshing a single room or repainting an entire property, Cornerstone Co. is built on quality, integrity, and attention to detail.

Storms Hardwoods

Storms does a great job both refinishing your existing floors and especially matching any…read moreunfinished areas with new wood. There is no good way to finish water damaged wood but outside of that our floors look fabulous

From the owner: We are a local, family owner and operated company specializing in flooring. Established in 2005…read moreStorms Hardwoods has been transforming floors all across southeastern WI. We install hardwood (prefinished or raw wood), vinyl plank, and laminate and we refinish pre-existing hardwood. We value the satisfaction of our customer above all else! Call us today to schedule your FREE estimate!

Precision Epoxy Systems

Matt and Dana did a great job on my basement floor. Their pride in workmanship shows in everything…read morethey do. I can't wait until the rest of my basement remodeling project is done to start enjoying my beautiful new floor!

From the owner: Basement Entertainment Rooms, Concrete Repair, Garage Epoxy Floors, Patios…read more

Kohls Flooring America

On behalf of my parents,…read more First, receptionist informed them of the wrong days for carpet installation. Second, workers did not have the carpet for the first room that was specified to be done first during measurement/sales. Workers had to drive back to Cedarburg from Hartford and back. On the next room, a pink thread was found by my mom running through the carpet. She was informed it could be a stain and they would have to try cleaning it first before determining if it was defective. Third, the next day, my mom needed to ask them to fix the carpet under the radiator in the first room before starting on a bedroom upstairs. While she was getting a different room ready since the room with pink thread wasn't going to be fixed that day, she realized she didn't hear anything and went to look. No one or any tools upstairs or in the room that was being fixed but the radiators were off. Looking outside, no vehicle and no tools in garage. THEY LEFT WITHOUT SAYING A WORD! Forth, upon repeatedly calling them to get answers, a response was given "not everything was removed from the closets". The workers even took pictures. Nice, they take pictures of a room that is not ready since you need to put things someplace while a room is done before you can shuffle things back and don't start on the room next to it that was ready to go since the day before! Plus again, they NEVER sought out my mom, whom was down the hall, about which room to do or this needs to be moved, etc before PICKING UP EVERYTHING AND LEAVING!! Fifth, no apology or attempts to rectify the problem. At a standstill...

We replaced the entire first floor, staircase and upstairs hall with beautiful hardwood. Conrad…read morecame to the house with dozens of samples to help us choose. He was upfront about the durability and pros and cons of each of the samples. The estimator was spot on which was amazing as the stairs required quite a bit of custom work. The floors are beautiful and the price was very competitive. Very satisfied and glad to have made the sale with a family owned local store.

Concrete Removal And Repair Service

(7 reviews)

Izzy was sincere, honest, and responsive from my initial inquiry through the end of the work of…read morerepairing my front stoop. In addition to repairing, he also added a step at our request. He and his co-worker were meticulous as they worked. His price was fair. Interesting to note is that a guy in my neighborhood does big concrete work and I asked his opinion of the estimate/ work. He looked at the estimate and the step and said , "This guy knows what he's talking about. I'd go with him." And... he delivered

Very professional ,I would recommend this company ,from the time I went with concrete removal and…read morerepair service my sidewalk was installed within five days. It took one day to install. It would've have been sooner if the weather would've have been better. It turned out so nice.

L&L Lawn Care

I was very impressed with L &L Lawn Care! Both Adam and Presley are very kind and well organized…read more Adam did an outstanding job with our lawn, removed debris and unwanted items from the side of our yard that were left by the previous owner, and cleaned out our gutters. He is very personable,explains his processes, hard-working, efficient and talented! Our backyard looks great! We have asked to use their services again. Thank you Adam and Presley!

Adam and Presley exuded professionalism in every aspect of our landscape project. They were…read moreresponsive to our questions, honest in their answers, and timely in their delivery of services. Adam went above and beyond to exceed our expectations with the work he completed and ensure our happiness with it. We will use them again and again with annual landscape maintenance and larger projects we envision, confident they will continue to do very high quality work!

HomeSealed Exteriors

(33 reviews)

HomeSealed has been really great to work with, I would recommend them to anyone. We've had some…read moreunique projects involving a large bay window in our 1940 home, and they have over-delivered on each project, every time. We've also started to incrementally re-do windows in the home, and the detail work and end result are really great. They create confidence with great communication and the crews that show up to your house are probably the single greatest, buttoned-up contractor/installers I've ever been around. That has been the key. HomeSealed makes it so much easier. I've had bad experiences with other contractors on different projects, and have been frustrated and treated pretty unprofessionally. HomeSealed is the complete opposite of those operations. A real business, run by real people you can deal with.

Quick response and appropriate questions about the project. Do not seem to be pressuring me for…read moreinfo just to make a sale.

Grafton Roofing & Home Improvements

I have used this company twice, once for roofing, and once for siding. They are friendly, timely,…read morehelpful and extremely cost competitive. The owner is willing to take the time to explain various options and extras that might be available and the ramifications of each. They show up when they say they will show up, and work extremely diligently to make sure that the customer is satisfied. They are also doing a job on my son's house, and we are confident that they will perform as great a job as they did with us. The neighbor used them as well with excellent results. Grafton Roofing is definitely our local go to company for roofing and siding.

I used Grafton Roofing in 2007. They did a good tear off and installation. However, since then, a…read moresmall leak has developed, which is beginning to penetrate a bedroom ceiling, and while promising many times over the last two years to inspect the leak, the roofer, Paul Clemins, has not followed up. I will, of course, follow up with another roofer, but cannot recommend Mr. Clemins to others. David Luck

Carpets Galore & Flooring - flooring - Updated August 2026

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Schnorenberg's Floor Covering

3.8

Good but. Had vinyl plank installed in 3 rooms, I'm extremely happy with the product and the…read moreworkmanship. However, I have an area that needs repair (my own fault) and asked if anything could be done. Was told they'd get back to me when they figured out if they could help. That was a good 4 weeks ago and I haven't heard a word despite calling them.

We recently had vinyl plank installed throughout the entire main floor in our house. The crew at…read moreSchnorenberg's did a fantastic job and were a pleasure to work with. I'm looking forward to doing business in the future and will not hesitate to recommend them to my friends! Great work, thank you!

Wood Floors Unlimited

4.3

(6 reviews)

We just had our wood floor refinished, and several weeks later had carpet removed in an adjacent…read morearea and replaced with wood. We had two very small issues with each of these jobs which were addressed immediately. No excuses or pushback were given. They simply took care of the issues to our complete satisfaction. The workers were friendly and VERY competent. We would absolutely use Wood Floors Unlimited again and cannot recommend them highly enough.

We have used them a number of times on our wood floors always with great results. We just changed…read moreour entire kitchen and bedroom over to wood floors (Maple). They did a great job of getting everything to line up and match very well even though the old floor was 20 years older than the new stuff. They are real pros.

Walter's Flooring

Hi, This is Peggy from Shooting Star Travels Downtown West Bend wanting to say a big THANK YOU to…read moreWalter's flooring for being so awesome!!! They were great to work with from start to finish and the end product is beautiful. In and out in one day! Professional, courteous and great workers. I would recommend them to anyone anytime!!!

We had our lower level carpeted by Walters Carpeting in May of 2025. We had a great experience…read more From "Jonathan" the sales rep to the two cordial, professional, very hard-working two men who did an excellent job installing the carpet.We were totally satisfied and highly recommend them. Janie & Joe Kreis West Bend, WI

Wittenberg Floor Covering

3.0

I'd highly recommend Wittenberg for all your flooring needs. Reasonably priced, professional…read moreservice, great customer care and a beautiful finished product. We are happy to not just support local but receive great service and carpeting. we will definitely use them again.

Absolutely the worst customer service I have had in years. I also have not left a review on any…read morebusiness in over 5 years. The do not return calls or emails. Make an appointment? Whats the point? Leave work to meet them at appointment time? Don't bother it doesn't matter.

Halquist Stone

3.5

(17 reviews)

They should not crush rock before 7am and respect typical quiet hours. This morning I was awoken at…read more6:12 and this is unacceptable.

Terrible customer service. visited store to look at products for our home and no one offered to…read morehelp. instead went to a big box store to purchase not knowing they used Halquist as their supplier. Once our countertops were installed we immediately saw a problem and had to have them back. a few months later our seam was failing and after calling, visiting, and messaging them it has taken months to get them to come fix the problem. finally they set a date to arrive but did not show up on time, in fact I'm still waiting and not sure they ever will show up. we have more counters to replace and I will be sure wherever we go we will make sure they do not use Halquist.

Straight Edge Flooring

We recently purchased a home and had Strait Edge Flooring redo all of our hardwood floors. They did…read morea fantastic job and I highly recommend them. When we were looking to get the floors done we received a few quotes for the work. Blake came out to give us an estimate and was very thorough. He noticed a few items we would need to repair/address that the other companies did not look for. Strait Edge's pricing is the perfect balance between quality and value. We had some repairs which required that were move intensive than we originally anticipated. Blake and his team took care of us and you cannot tell the repair was needed. Despite the repairs being more involved than originally anticipated the work was still completed on time. With the additional repairs the pricing needed to be adjusted to account for the extra work. He was upfront about the additional costs, they were very fair, and ended up being lower than I had anticipated. I will absolutely be reaching out to Blake and his team when we need additional flooring work done.

I received an estimate for removal of all our carpet and installation of LVT flooring. I thought it…read morewas a bit more than I could afford. I eventually removed all the carpeting and tack strips myself and disposed of it. I bought the new flooring from Floor and Decor and delivered it to our home. I did negotiate a price that was acceptable and scheduled the installation. The day for the install came but no workers showed up. I called mid day to find out what was going on and was told the worker had a family emergency and was gone for the day. He would be back tomorrow and start my job. (Why didn't I get a call to tell me he wasn't coming?) The second day came and he was late arriving, then had to leave to take a tool to another job. At the end of the day he had to leave early for an appointment. Day three came and he showed up at 6:20am to start working without telling us he would be here that early. They started work and made so much noise that I received complaints from my neighbors (I live in a multi family condo building). That day he stayed here until 8:00pm to get the job done because the next day the boss had him scheduled for another job. Our job wasn't finished yet. The worker told me to call the boss and get the completion scheduled. I called, I texted, I tried e mail and got no response for days. When I finally reached him, a discussion was had about the job and how "Happy" I was. I told him about some defects and he argued with me that was my fault for buying the products from Floor and Decor. He wanted to argue about everything and was very rude on the phone. Eventually the workers came back to finish the job but that was three weeks later and it took them another 2-1/2 days to finish. I spoke to the workers about the boss' attitude and I won't post what they had to say about him, so you can figure out it wasn't a compliment. I will not recommend doing business with Straight Edge Flooring. We do have problems with the installation in the fact that they didn't follow the manufacturer instructions and a couple areas were damaged by their tools. But according to the Boss, that is my problem for buying items from Floor and Decor. The problem is they installed the flooring without the necessary expansion gap at the ends, Were not careful with their tools and gouged and scratched the flooring, and the boss is less than a nice guy to deal with. In my opinion, this is another business that won't be in business very long.

Klink's Karpets

3.0

Had a very bad experience with this company. They sold me vinyl plank flooring and had one of their…read moresubcontractors install it. It was improperly installed on an uneven surface, voiding the product warranty. I was not charged for the installation but was left with broken vinyl planks after only two years. After contacting the company a few weeks ago, their resolution was to charge me $725 to fix their mistake.

There is nothing like dealing with local business! Great experience working with all as we…read moreselected our flooring for our house and completed a long-overdue project. We were able to take home many samples to make sure we were making the right choice. The ordering, scheduling and installation were all top-notch. We love our new luxury vinyl plank and carpeting throughout our house. Thanks for that high-level, friendly service!

West Bend Furniture & Design

3.4

(9 reviews)

•$$

10 stars fantastic! Dawn found great furniture for me and I was under my budget where I expected…read moreanother $10k. I never felt rushed, they are the friendliest people, she found furniture to fit my disability needs and NEVER pushed for the higher prices. They beat Ashley furniture in prices, quality furniture- customer service is 1 on 1, and most important delivery is by THEM who work there, no 3rd party Milwaukee drivers who are less than classy and deliver your items like a horrific Amazon delivery. Items in the store can be purchased to go immediately and the wait for any items are very minimal 2-3 weeks. Choices of fabrics galore! I had the best experience ever! I have confidence in they will take care of my delivery with the most respect. I was treated with dignity and kindness. I assumed it would be more expensive but that is completely FALSE. I purchased better furniture for thousands less than Ashley. And FREE delivery !! No extra $200 delivery Ashley charges according to distance.

A very expensive Lazyboy couch and love seat was delivered 5 days ago. I am just sick about the…read morequality of the fabric with apparently no recourse. It will show a broken thread thread with just the slightest pull. I noticed the cat scratching first. I have had 2 sets of furniture, still have one set, and the cat, with short clipped claws,scratched on them all the time with no damage. I have pictures.This furniture was one quarter the price of this nearly $6000.00 set! I thought we'd be ok with cloth furniture this time too, Same cat, same nails. He is able damage it very easily. The fabric is cheap, cheap , cheap.If my less expensive furniture can hold our hardily why can't this? Now I have to keep it covered and place sticky paper on the sides. Who would have thought Lazyboy went so cheap on coverings? I read the reviews too late so I'm not alone. The store employee had no answers and said she never heard of that before. Right. Even pilling isn't covered by warranty. Read reviews before purchasing. I'm 71 so I guess it doesn't have to last forever but people beware. Comfortable though. At this age we weren't going to cover the furniture but will have to now so things don't catch on it.

Royal Wood Floors