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    Kohl's Ranch Lodge

    3.7 (165 reviews)
    ModerateHotels
    Open Open 24 hours

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    Comfortable rooms!

    Fun place to get away! Nice hike by the creek, fun activities like miniature golf and pickleball and DVDs and games you can borrow!

    Super clean rooms! Nice staff! All of the amenities. Nice, relaxing stay. Will defintely be back.

    Crawdads galore!

    Top to bottom our stay was amazing. The grounds are beautiful. Traveled with my hubs & son and stayed in the delux 2 bedroom. Way more room than we need but it was very clean and perfect! We loved our deck and we were right along the creek. There is plenty to do for the kids or if you just want to veg & read by the creek or fish! We caught 5 trout and a gazillion crawdads! We mini golfed, used the pool and are the blackberries that grow along the creek. The trail along the creek is awesome & no need to leave the lodge grounds during your stay. We ate dinner twice at the bar & the service & food was amazing. Would highly recommend for anyone looking to escape the valley temps and have a relaxing get away only 2 hours from the city. 20 min from Payson if you need anything. I will say I have Verizon and had almost no service the entire time. So if that's important to you-FYI. The wifi in the cabin was decent but not on the porch. Not a big deal for me but may be for some!

    Spiders  webs everywhere
    Erica Z.

    *1/5 stars - very disappointed Our stay at Kohls Ranch cabins in Payson, Arizona, was an absolute disaster. The cabin was infested with spiders - we're talking dozens. It was like they were waiting for us to arrive. We tried to make the best of it, but the bugs were everywhere. But that wasn't even the worst part. The refrigerator stopped working altogether, leaving us with warm drinks and spoiled food. When we reported the issue to management, they brought us a mini refrigerator that could barely even hold our drinks. We had to throw away over a hundred dollars in food that had become warm due to it not working. The cabin itself was okay . The overall experience was disappointing and stressful. We also had issues with the one bbq that was shared between 3 cabins it would not light... again, we had to call management. *Tips for improvement:* 1. Exterminate the spider infestation 2. Maintain functional appliances 3. Respond to guest concerns 4. Leave at least one cabin open for emergency situations like this. We are extremely disappointed with our expirence. This was sapose to be our summer family vacation with our children, but it was cut short because there were no other cabins available. I hope Kohls Ranch can fix these issues because this literally ruined our summer vacation, not to mention our time and money wasted.

    Blueberry Cobbler
    CG L.

    We only visited the saloon while waiting for horsebackriding & we decided to order a little snack. What came out were the biggest desserts we've ever seen! Could hardly finish them! They were both delicious too! Four people could have split one easily. The server/bartender was also as sweet as can be. We left thinking it would be a nice place to stay over sometime.

    Beth B.

    Came for a wedding. Was super excited. Website said all internet work would be completed by 7/23. I went 8/19 so perfect. Not. This place is great if you don't need cell service or WiFi. This was not my case. I needed to be able to get texts and upload stuff. Had to leave to do that. Also the restaurant is closed early week so you have to drive back to town (this wasn't explained till check in). Over all I don't think I'd go back due to not being able to connect. I was/am seriously disappointed by my whole visit as I had wanted to visit here for well over thirty years. Finally did and it was a MAJOR disappointment. Hope your stay is better. Rooms have a great set up with a kitchen etc. cable tv sucks with like ten channels. No streaming obviously. But they have free dvds.

    Matt S.

    What a great fund just outside of Payson. I love finding these older well-kept properties. Room was updated and comfortable. Property was great with many outdoor activities. I hiked trails across the highway and it was well within walking distance of the Lodge.

    Robert C.

    Stayed for a week late September 2024 in a studio for two. Very happy with the experience and accommodations. Extremely well cared for property. Perfect combination of rustic and elegant. Internet worked great both with lobby and room WiFi connection. Heather at the front desk was great, really cared and made sure everything was right. Looking forward to returning. Highly recommended!

    Cabins
    Barb S.

    Beautiful property. Cabins and tidied. Stayed in a studio - fridge, stove, dishwasher, micro. Awesome! Pool and jacuzzi were amazing, music and a drink at the saloon. Putting green, playground, cornhole, bbq's. Really cute! Zane gray resteraunt was ok. Nothing amazing but ok. Hubs says don't order the steak. Pizza was other worldly tho. Just a really nice vibe. Room was beautiful! Clean and smelled lovely. Back patio area was nice. Hotel lobby has computer and land line. WiFi is spotty tho and tv is no cable but you can bring a dvd or 2 I guess. Staff and other guests are friendly and helpful. Had a lovely experience and look forward to coming back with the grandkids.

    Michelle P.

    This place is a hidden gem, heated pool, amazing restaurant with a great bar. Heather was so sweet and helpful during check in. They have cabins you can rent out as well. Trails all over the property. I will definitely be coming back for a relaxing vacation.

    Room 110 and the dinner I made on the grill.
    Anika E.

    My check-in was easy, after I was connected to their WiFi. There were families playing games in the lobby. Parking was straight forward. My room 110 is exactly what I expected, except better - it has a faux fireplace . Since I am in the main lodge, there were no mouse droppings (per some other reviews.) The kitchenette has dishes, silverware, frying pans, a small refrigerator, dishwasher and a two burner stove top. Plus, there are gas grills with utensils in the room. I checked in this evening and am thoroughly enjoying my visit so far. (The $220 deposit was the only surprise at check-in)

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    Great place to stay. Awesome amenities and great location. Tons of things to do on site.

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    Absolutely amazing. Love everything about Khol's ranch except for the early morning departure.

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    Breakfast is too much $$$$ for soggy hashbrowns and chicken fried steak so tough the steak knife doesn't cut it! Never again!!!

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    Ask the Community - Kohl's Ranch Lodge

    Review Highlights - Kohl's Ranch Lodge

    We had lunch at Zane Grey before we left and enjoyed the food as well as the service.

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    Comfort Inn Payson - Stains on mattresses and couch

    Comfort Inn Payson

    (52 reviews)

    $$

    Pleasantly surprised ...Stopped on my way to Saint Louis MO. The lady at the front desk was so nice…read moreand polite too. Would never stay at a Best Western Hotel BUT REALLY HAD NO CHOICE... Everything was So Clean and very nice too... I highly recommend this Hotel... Thank you for you Service... I would definitely stay here again. PS FYI, lifetime member of the Ritz Carlton.

    This place was not worth the money whatsoever. When we first checked in, I let the front desk agent…read moreknow that we had a service dog with us. No questions asked, she simply said okay. I had a really rough week, and so I booked a more expensive suite with a jacuzzi tub in it. Upon entering the room, we were impressed with the size, but quickly our optimism diminished.... the tub was gross. All of the grout around the tub had huge gaps and cracks where the grout was falling off into the tub. The toiletries were minimal. The shower had a shampoo and conditioner bottle attached to the wall, but no body soap and nothing to bathe in the tub with. I didn't bring toiletries, assuming these would be provided, so unfortunately I wasn't even able to utilize my upgrade. This was actually the least of my worries. We went to to pull out the sofa bed for my kids.... absolutely disgusting! There were huge yellow stains all over the mattress that looked like urine. Not even sure how this passed housekeeping standards. Photos attached. The room had a nasty smell, stains in the carpets and on the sofa, and overall just disgusting. The final straw was when I walked my small dachshund (registered service animal) downstairs to exit the lobby. I had my hands full of personal items, so my son was walking him on a leash. As we exited the lobby, there was a few guests downstairs, and my service animal barked a bit as we walked by. Nothing aggressive or unruley whatsoever! Simply a bark. My son was able to control him, and there was nothing to be concerned about. He wasnt pulling on the leash or charging at anyone, simply walking with my son towards the exit as he excitedly expressed a bark. The lobby agent rudely yelled "maam!! You cant have your dog in here!" I had my hands full and told her that id be right back to speak with her, and she continued to yell, "you cant have your dog in here! Whats your room number!!" At this point, is was offended by her actions and decided that I would take a few minutes to calm down rather than walk back inside. So, after about 20 minutes I called the front desk. I asked her how I would go about requesting a refund on my room, since we still had reservations through tomorrow. She rudely asked why and asked for my room number. I then told her I was the lady with the service animal, and that she rudely discriminated against me instead of asking the proper questions to determine IF my dog was a properly trained animal. Instead, she got extremely defensive and lied, telling me that my dog charged at the person in the lobby, and that there's no way my dog could ever be a service animal... um, no. This isn't how it works lady. You don't get to assume my dog isn't qualified. Nor do you have the right to lie and say my dog is aggressive when he clearly wasn't. She then said she has cameras, and I said great! I'd love to show your manager the footage to prove you wrong. What's your name? ... crickets..... okay, let me speak to your manager.... she hangs up. So, I call back. I instantly get an attitude, and am told that she's the front desk manager now. Okay, awesome! What's your name so that I can tell priceline who i spoke with to get a refund due to discrimination, unprofessional staff, and disgusting rooms... she refuses. Okay, what's your managers name? I need to speak with someone that can provide me with a name, someone who has the professional capabilities to speak with a concerned customer... again, hangs up. This is absolutely unacceptable!!! I have full documentation showing my animal is a fully trained service animal. My son is a diabetic, and my 3 year old dachshund has been through rigorous training to be a diabetic detection animal, that can show signs of alert when my son's blood sugar is at a risky level. Per law, I do not have to go into detail of my son's condition, nor do I need to show documentation, but this woman was completely unprofessional and discriminatory, and ive pursued a claim with corporate. I really hope she loses her job because I will NEVER stay at a choice hotel again

    Quality Inn - Balcony furniture

    Quality Inn

    (97 reviews)

    $$

    This places surprised me. I wasn't expecting much for the price, but I can't complain. The…read moreclerk was very helpful but had a dry sense of humor... at first it was off-putting but quickly became endearing. When he learned that I had a electric vehicle he told me about all the places nearby where I could get juice. When I got to the room it was big, cool, and clean. The bed was comfortable and I couldn't hear my neighbors. Breakfast was a bag-to-go and coffee. For the price and value, this place gets 5 stars.

    This hotel is gross and poorly managed. I honestly don't know where the "Quality" is in Quality…read moreInn. When we arrived, I went to the front desk to check in and desperately needed to use the restroom. I was told there was no guest restroom and that the closest one was at QT across the street. What?! I had my hands full with luggage and a full bladder, and I was expected to go back to my car and DRIVE somewhere else just to use the restroom. I finally come back, check in, and get my keys--only to find that the keys don't work. So, back to the front desk I go. Once we finally get into our rooms, one of them has such a horrible smell that it actually made me nauseous. Then we find out the pool AND jacuzzi are both out of order. Seriously? The entire experience was frustrating, and the staff seemed completely apathetic about every issue. Do yourself a favor and keep driving. We had a much better experience at Comfort Inn. I would never stay here again. Quality what? The name definitely doesn't match the experience.

    Kohl's Ranch Lodge - hotels - Updated August 2026

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