I wanted to check in and was horrified that this Maurices wasn't listed on Yelp! Wha???? You're…read morewelcome ;) Anyway, I've been to this location three times now and while I have been helped by three different associates, all of them have been nothing but wonderful. Helping suggest items based on what I have picked out, suggesting different cuts and colors, and suggesting other items to complete my outfit. And, while most stores have gotten rid of helping out customers when they are in the fitting rooms, the associates at this store are willing to go get another size, a different cut, or a different shirt to go with the skirt you are trying on. It is kind of funny that the last time I was in a Maurices, I think I was in middle school, listening to Boyz II Men, looking for chokers to accessorize my overall shorts and butterfly clips to put by the thousands in my hair. While the music hasn't really changed (loved hearing "Ice Ice Baby" tonight), the styles have, but you can find an entire outfit right down to the shoes. The reason I set foot in this Maurices the first time was that I happened to be shopping at Target for something, but couldn't find what I was looking for and I figured Maurices might have it. I have continued to stop in because I'm one of those in-between sizes... in-between "regular" sizes and "plus" sizes. I can shop between the two shops to find the right combination of sizes that work for me. The shop is also well kept. There is nothing worse than having to avoid tripping on clothes on the floor, mounds of unfolded clothes on the tables, and piles of clothes in the dressing rooms, so I highly appreciate the effort they go to in order to maintain the appearance of the store. The white, pleather benches in the dressing rooms could use a deep clean, but I'm usually hopping around, balancing as I try on clothes rather than sitting down. This also saves me from having to spend 30 minutes driving to busy, packed malls!

From the owner: At maurices, we strive to inspire the women in Waukesha, WI to look and feel your best. That's why…read morewe offer a wide selection of women's jeans, tops, dresses, and shoes in sizes 2-24. Come find your community and new favorite outfit at 1240 W Sunset Dr. in Shoppes At Fox River.

Love love love this location! Excellent product selection and great prices. Employees are always…read morefriendly and welcoming. I can not walk away empty handed ever and especially this visit.

Never have my swag underwear and I want to keep collecting it. And this store is the only store I…read moreknow sells it. And they have been out the last time and today when I went 3/13/26

I always visit Von Maur when in town from CA visiting family…read more Their shoe sale room can not be beat! Today an associate named Joyce was so helpful and happily helped me in my purchase of 3 pairs ( all from sale room) AND, they ship for free!!! Yes free shipping from WI to my home in CA. Love this store!

We have really come to appreciate the ambiance here. They have professionals playing the piano and…read moreyou can hear while walking through the various areas, as well as through the speakers in the dressing rooms. Nice touch. I've never had anyone come up to help me while shopping but I appreciate not being bothered while looking around. It can be difficult to find someone at a checkout register but you're likely to find someone by dresses or shoes. Though this place is pricier, it always reminds me of the old days and walking through a department store for various things. They have a good selection of nicer dresses for formal events and a good selection of everything else on the higher end.

Friendly people good prices on clothes for the whole family…read more fitting rooms were clean and things were organized nicely

I was school shopping with my daughter! I never felt like I could enjoy shopping in this store! not…read moreonly did the team lead was following every move I make he keep on asking if he can help us. if I needed help I would ask. we were standing and looking at everything my daughter picked out and old her to pick out 3 items this team lead watch us and again asked if we needed help! by the 5th time he came over and about to ask me something again I finally asked do you need something? he said no I was wondering if you need help! finally told him if I need help I would go to associate and asked! I never felt uncomfortable shopping at store in my life! did he really think I would steal with my 10 year in the store and if he really think i would then he needs to watch the cameras and not follow me in the store! I know this team lead name but won't blast it! I will never in my life shop at this store again and I always shop at old navy! plus I was little frustrated by the sales and how they post sales that look like it's on sale but it's not! dont put clothing next to it if it's not on sale!

02/02/2025 - This review is for the Service Center and the staff that worked on this weekend;…read moreinteraction with the main store staff will be included: My wife and I made an appointment to have an oil change and tire rotation. Immediately we were greeted by a female service tech. Another tech joined her, and we were helped quickly. We exchanged information on the appointment and service to be done and it was refreshing to see their service was also personable, lending a confidence that we were in good hands. We proceeded into the store to do some shopping. We needed something from hardware, but because of the new remodel of the store, we weren't familiar with the layout. Immediately, a service tech (from the service center) was passing through the store and asked if he could help us. We told him what we were looking for and he took us to the hardware area. The was a couple floor employees there chit chatting, we had to wait for them to finish before they turn their attention to the service tech and us. Ugh. So after we got dropped off by the follow employee to look for what we needed, we proceed to automotive for wipers, we looked up the wipers but couldn't find where they were on the floor. Two automotive employees never asked if they could help us, I had to inquire, and the guy was very short, he pointed in the direction with his chin. The wipers were not in the automotive dept. Where the sign was located. I shop here once in a while and this is the typical service I can expect, but most are friendly and helpful. I just wish they would acknowledge you and help direct you where to go or even find it with you. After checking out we returned to the service center, and it's like a different country. They see you and don't waste any time getting you taken care of and on your way. Is safe to say, when it comes to customer service, the service center team is carrying this store. We will definitely be back.

I would never work with this tire service department again after this experience. The level of…read morecustomer service, communication, transparency, and professionalism was extremely disappointing from beginning to end. One of my biggest concerns is the information provided by staff to an outside company, Cooper Tires. I was told that staff member Pat provided information to Cooper Tires that was false or inaccurate regarding my situation. Providing incorrect information to an outside company is extremely concerning and raises serious questions about the accuracy and integrity of the communication coming from this service department. I was also extremely disappointed by the way the pricing was handled. The Service Manager, Mike, provided me with a price in written communication, and I relied on that written quote when making my decision. However, Assistant Manager Bryan later refused to honor the price that had been communicated to me in writing. Instead, the details and price were changed after the quote had already been provided to me as the customer. That is not an acceptable way to conduct business. When a service department provides a customer with a written price, the customer should reasonably expect that price to be honored. Changing the terms afterward creates a serious lack of trust and makes it impossible for the customer to have confidence in what the staff tells them. Another major issue was the tire warranty. The department did not provide me with the original warranty documentation or clearly explain the warranty terms and specifications at the time I needed that information. When I questioned the warranty, I was essentially told that I was "just supposed to know" what the specifications and requirements of the tire warranty were. That response was incredibly frustrating and completely unreasonable. Customers should not be expected to somehow know the detailed terms, conditions, limitations, and specifications of a manufacturer's warranty without being provided the applicable documentation or having it properly explained to them. The way I was spoken to throughout this process was also extremely concerning. I was treated in an unbelievably condescending manner and repeatedly felt that I was being talked down to rather than treated as a paying customer deserving of basic courtesy and respect. What made the situation even more frustrating was the apparent difference in how I was treated compared with my father. The staff's tone and demeanor toward me, a female customer, were noticeably different from the way they communicated with my father. When my father was involved in the conversation, the condescending behavior that I experienced was not directed toward him in the same manner. I should not have to bring a man with me to receive respectful, professional, and straightforward customer service. Regardless of whether a customer is male or female, every customer should be treated with the same level of respect, patience, and professionalism. Being spoken to as though I was incapable of understanding the situation, while my father was treated differently, was both insulting and unacceptable. What makes this entire experience particularly frustrating is that these issues involve multiple failures: inaccurate information allegedly being communicated to an outside company, a written price that was later not honored, warranty information that was not properly provided, and communication that was unnecessarily condescending and disrespectful. I expect a service department to provide accurate information, honor written quotes, provide customers with applicable warranty documentation, clearly explain important warranty requirements, and treat every customer with professionalism and respect. None of those expectations should be unreasonable. Overall, this was an unacceptable customer service experience. The lack of consistency, accountability, transparency, and basic respect left me with no confidence in this tire service department. Based on this experience, I would not return to this department for future tire services, and I would not recommend it to others. Customers deserve better than being given conflicting information, having written prices changed after the fact, being expected to "just know" warranty requirements, and being talked down to when they ask legitimate questions

I'm going to be honest, I wasn't sure I'd like this place as much as I did. Located in kind of a…read morefancy shopping center in Brookfield, the Von Maur complex of shops is... a little pretentious for my taste. However, this was the closest location for LL Bean so I gave it a shot. This store is much larger than I expected, but the staff were very kind and helpful. I had never been to an LL Bean before so it was a tad overwhelming trying to find the exact pants I was searching for on my own. I was thankful for the help, and also for not judging me based on my size. As a bigger gal, these kind of outfitters are not always friendly to the plus sized crowd. However, the gentleman assured me that whatever wasn't available in my size or color preference in store could be ordered as long as it's in stock. The clothes are a little pricier than what I'm used to. I rarely buy clothes, but when I do it's on sale at a big box store so I know I'm not always getting quality stuff. I will say that everything I tried on actually fit well so shopping here wasn't the usual painful experience for me. I found the pants I was looking for, tried on a variety of others just to make sure I liked the ones I wanted, and was happy with my decision and overall experience. Honestly, I might go back to get a sweater that I fell in love with but don't really need. But it was sooooo soft and comfortable. I'm not what I would consider the typical customer for LL Bean, but I'm no longer counting it out as a place to find the right sporty gear that I know won't be available to me at REI and other outfitters.

Fast & friendly service for an online order. Got what we were looking for after trying several…read moredifferent stores.

Really cool store layout. The people working were extremely nice and helpful! I will definitely be…read moreback!

I recently bought an adorable zip up hoodie and I went to go wash my clothes and the zipper fell…read moreoff i brought it back into the store and they would not help me and it is only a day old this is crazy because how much profit they just got of me please buy at your own risk

I was the only customer in the store with 7 employees in the store and yet somehow I had to stand…read morein front of the register for 6 minutes to wait to check out? Thankfully all employees did get to finish their important conversations though

I was eating at the Goddess & Baker across the street when Lululemon popped in the corner of my eye…read moreand I saw the Male Mannequin wearing the sought after belt bag! I immediately told my party that I had to step out for a sec because I needed to make a purchase. I walked in and was graciously greeted by a gentleman wearing a red belt bag. I asked about where I could get one. He pointed me in the right direction and I was pleasantly surprised with the color options. Green was on top of mind for me and the more faded/duller green caught my eye more. It matched the color of the shirt I was wearing on that perfect Monday (post wedding celebrations). Secured this belt bag and while I was waiting in line to checkout, I saw another belt bag option that I needed. A transparent one (for concerts/shows). Immediately picked it up as well. Didn't have to wait at all to get helped out by a cashier. The whole cashier experience was a very unique one for me so far. T, my cashier, did a stellar job and kept her cool when software and hardware problems arose. My email wasn't being accepted for sending the receipt and the security tag on the transparent bag was a little more difficult to remove. It wasn't a quick checkout per say, however, I was very impressed with T's patience and calm demeanor when things hit the fan. I will return to Lulumeon for sure! If not this exact location, another one. And I hope the staff are amazing as T! Thanks for all the help and quality belt bags, @gerosan_adv

Pretty pricey but overall a nice store. They have both mens and ladies and it seems like they…read morespecialize in outerwear, I picked up some new long underwear and my husband found 2 henley shirts in the clearance section. Lucky for us, everything with a yellow tag was an additional 30% off

We enjoy stopping in to check out the store whenever we have a clothing item we need and want it to…read morebe high quality. Here, you know it's going to be high quality. Premium price but assurance of quality. I didn't find what I was looking for but my wife found some items she didn't know she needed. As always, nice selection and service in a clean well decorated store. Always enjoy shopping here.

Inexpensive cheap junk. Spent a while looking through clothing hoping to find a treasure of a deal,…read morebut the quality of the clothing was really lacking.

It's brand new and it's just as junky and barren as the one near my home town in Pleasant Hill…read moreCalifornia. There is zero selection of anything and what little is , is third rate brands that remind you why it didn't sell in the first place. I don't get it. TJ Max is a thousand times better. Not recommended.