Sam is simply "The Jeweler " the best there is and he and Aida are two of the nicest and most…read moreknowledgeable people you could ever meet.

I purchased my fiancé's ring in Pienza, Tuscany in secret after she tried it on and said she loved…read moreit. It's an antique: 110-120 years old, Italian red gold, miners' diamonds. When she'd tried it on in the store, it was a perfect fit. Several months later when I proposed, the ring was literally 2.5 sizes too big (she'd clearly had inflammation from the travel, heat, etc. when she tried it on). We also noticed one of the diamonds was ever so slightly loose. We were told by some that it was impossible to size down. I was extremely worried about american jewelers damaging or ruining the ring. The antique gold, the placement of the diamonds, everything was too complicated. Thank goodness we got the recommendation to go to Sausalito jewelers. Their in house jeweler, Paulo, is Italian and holds master jeweler certification from Florence. He did an absolutely perfect restoration. He brought it down over 2 sizes, he gave it a gentle polish, and he was able to adjust the loose ring. He did this work without in any way changing or distorting the original look or shape of the ring. I cannot tell you how happy we are with it. Also, huge shout out to Sam and Aida who work there, did the consultation with us, and who are always willing to give our pup, Pax, a treat. I cannot give enough compliments or thanks to this team.

Was sent by my buddy Isaac and it was a great rec Honestly…read moremight not go anywhere else Def recommend

What a gem of a store nestled among the tourist spots on Bridgeway. I was referred here by The Gold…read moreDrop in San Rafael to fix a bent ring and shorten a necklace, and I'm so glad I followed through. While I was there, I also had them look at some wedding gifts and jewelry I no longer use to get an idea of their value. The shop itself is lovely, and Alan was incredibly knowledgeable, patient, and generous with his time in answering my questions. The customer service really stood out as there was no pressure at any point, just honest guidance and a genuine willingness to help. I felt comfortable and confident in their advice throughout the entire visit. I truly felt I could trust their opinions and would highly recommend Prince Estate Jewelry.

I met a very personable Simon here. Full of character and charm…read more I wasn't expecting to purchase anything from here initially, however my eyes fell upon a piece of amethyst in a curio glass cabinet. I looked at it and did not see a price on the item. I decided to leave and then I met Simon on the way out. He asked if anything interested me. I asked him if he could let me know the price of the amethyst. He opened the cabinet and let me look at the piece. He said for you ... it's $$$. He was funny and full of character. The price was okay. The service was great. A short conversation later, I decided to pick it up. The store has a treasure trove type vibe. Full of antiques and interesting items for sale. Most items do not have prices on them so buyer beware. You need to have some knowledge of what you will pay for items before you enter. I believe I purchased my item at a fair price. 50% off after Christmas sale Purchased a heart shaped Brazilian amethyst at a good price! Nice personal service and experience here.

We strolled here on a rainy Sunday afternoon. We were greeted by a friendly man named Oozy. The…read morebrilliant opal immediately caught my eye. He told us the jewelry was all hand-made (which seemed true since the metals were not bent perfectly) and I decided to purchase a ring for my mom with a aquamarine type crystal. I thought the price was reasonable $95, and the service was pleasant and not pushy (which often drives me out of numerous jewelry spots.)

Nice gift shop ...second time ..last year took a tour to Sausalito and visited again for memorial…read moreday weekend ...Sausalito gift shops

If you are in the area, make sure you stop in and check this place out! Not only is the selection…read moreand variety amazing, but the owner of the store was extremely personable...and helped make our experience a memorable one. We will definitely be returning to San Francisco, and will make this a regular stop. From, An Extremely Satisfied Customer

I had my wedding ring designed over 3 visits with Dan Trudeau following recommendations from…read morefriends and family and I still cannot believe how smooth everything went! I was not sure what I was getting myself into or what I even wanted, but knew it would be non traditional and unique. He spent time looking at my inspiration pics and "pulled me out of the ether," regarding what was and was not feasible. Was able to use a diamond from each of my grandmothers' wedding rings. He was transparent about the cost throughout, provided education on different jewels with thoughtfulness around important specifics I would not know to ask about; ease of cleaning, shades of gold, size of my hand, finger webbing, how settings and light will impact my choices, factors that influence longevity and maintenance. He was mindful to not insert his opinion outside of the structural capacity of my ideas, despite my requests. He searched and found different stones for me to see in person, much faster than I imagined was possible. At The final appt before the ring was built, he created wax version of the ring. I was initially concerned due to size/bulkiness, though he walked me through the details of how it would look differently upon completion which put me at ease. The ring was created with subtle details that he learned through our appointments about me; he specifically balanced diamonds on the band to support straight alignment in relation to my specific finger webbing (with only measuring my ring size and eyeballing my hand), "you can go rock climbing in this thing." Overall, this was a special experience I shared with my mother and finance in my home town. I will return for cleanings and highly recommend this place. My mother also had multiple items resized and repaired with prompt and beautiful results. The entire staff was kind and personable. They engaged intermittently along the way with their past personal and professional experience with different stones, designs, jewelers... After our first visit, I was just not sure if I was on the right track in part due to my severe indecisiveness, but all visits after that confirmed this was the right place to be and I am in love with the result. My fiancé was also pleased and appreciated the level of involvement that was asked of him, lol.

I recently sold several gold items here, including a 14k hunter case pocket watch…read more During the evaluation, the items were taken out of view and I was not shown individual weights or a clear breakdown of how the value was determined. The watch, which had multiple gold components including an inner cover, was discussed but ultimately folded into the overall estimate without being separately accounted for. The explanation given for its lower value focused on a "broken crystal," which does not materially affect the scrap value of a gold case, where weight and karat are the primary factors. I was paid approximately $400 for the watch. Without seeing weights or a transparent calculation, I've since found it difficult to reconcile that figure with what a multi-component 14k gold case would reasonably represent. I would strongly recommend that anyone selling gold ask to see weights and a clear breakdown before agreeing to a final price.

Visited prominently located jewelry store thrice, once for a purchase a subsequently year later…read morefor a repair. Ryland was very helpful with the sale. And Jamie was incredibly helpful with the repair. I appreciate it how Jamie worked with me to find the best solution and/or resolution. They had quite a selection of popular designs for rings. The store and customer service sparkled.

I don't get why people like this place. It may be OK for watch or jewelry repair, or to buy an…read moreengagement ring or piece of jewelry, but it not a great place to sell gold or jewelry. I am considering selling a couple of pieces of gold jewelry and was hoping to get estimates. I also have a ring that needs to be reshaped and possibly resized, and a necklace I want shortened. The jewelry was inspected but not weighed, and the price quoted was probably 1/4 of what I received from other places. They criticized the ring and initially told me it was chipped, which it was not, and said the time and cost to cut a simple gold chain would be high and take a long time. Based on the customer experience, I would never go back. Take your time and shop around, as there are a lot of better options, including The Gold Drop in San Rafael, and Prince in Sausalito, both of which excelled at customer service and provided much better pricing.

Great mix of items. Friendly and knowledgeable owner. Highly recommend a visit when in the area.read more

A great place to pop into while you wait for your Equator coffee next door. A relatively small…read morestore but with seemingly endless items to offer, from clothes to art to specialty items large and small. Really a hidden gem! Dennis, the store owner, was just as kind as everyone says he is, and I was happy we got to chat a bit. Come by right around 11:30 am when his wife delivers her famous pies and baked goods! I didn't have a chance to try any but now that I know, I'll have to make another visit.

I purchased several earrings from this shop, and a couple weeks later, I tried to exchange a couple…read moreof brand new, never worn earrings (still in the original packaging, protected in the box, and with receipt) but the owner refused to allow me to select other pieces. I didn't ask for a refund, I only wanted to exchange the earrings for a different type and told him I was willing to spend even more money, but he was rude, mean and completely unwilling to accommodate. Even though his prices were good, I will never shop at this store again! I can't justify supporting angry, rude store owners who treat their customers like that. Worst experience ever!

I'm a Sausalito resident and was very pleasantly surprised to find this jewelry store carrying a…read morelovely variety of both fine and fashion jewelry. I went in after seeing a really pretty necklace in the window that looked a lot like Van Cleef & Arpels. It was a similar design and really lovely. I ended up getting myself 2 pieces of sterling silver-earrings from Italy and a delicate bracelet that was made by a local artist. Look I work in dept store and we don't have many unusual pieces its just standard stuff and highly trendy fashion jewelry. But this shop has a great selection of silver, gold, gemstones, traditional and many contemporary designs. The owner has a great eye and its a well curated selection. I'll be back.

Tom is a Sausalito institution. His little jewelry store is a gem. His attention to detail, his…read morework and his customer service are wonderful.

Thomas is not only a master jewelry repair person, but very knowledgable about jewlery in general…read more He is the person you want to take that special piece of jewelry that you want restored exactly the way it was. In one case he converted vintage screw back earrings to pierced and retained the integrity completely. He also has an interesting collection of jewelry for sale, pieces you wont see anywhere else. I highly reccomend him. His new phone number is 415-272-2250