I love it here. I've had several services and would rate them all 10/10. Staff are very…read moreinformative, patient and flexible. From the receptionist to Botox to the monthly facials, I am a very big fan and committed to having PA as part of my regular beauty regiment.

Unprofessional! Staff and Technician…read more This was my first visit. I checked in with the receptionist. She was not friendly or helpful. I waa sent directly into the technicians office. Lisa, the technucian, proceeded to inject Botox. She did not discuss her treatment plan or the price. I only wanted 40cc, she gave me 60cc. I budgeted for 40cc. When my bill was processed, I owed $600 not $400 as I expected. The receptionist would not discuss the discrepancy with me. I requested to speak to Lisa, the technician but she was unavailable, I would NOT recommend this place, they rude, not client centric. Theresa

I tried to make an appt to see Dr. Brownell for myself, my daughter and my mother. The receptionist…read moredid not return my email requests or voicemails. It took numerous attempts to get an appt booked. I only persisted at that point because I had gift certificates. By the way....this facility added sales tax to the certificates. For those of you who aren't aware, according to the CT State Dept of Revenue services, gift certificates are not subject to sales tax. Once we arrived at the appt, the receptionist did not properly schedule the service my daughter was looking for so there was no time after a one hour drive! When checking out, I paid with my credit card for me and my daughter. Neither, me, my Mom or my daughter were given a receipt. When we got home that day, we all contacted the receptionist and asked for our receipts. The receptionist then told me my credit card charge didn't go through (even though it did). I had evidence of this on my credit card statement. She said she would have to speak to Craig, the doctors husband who doubles as office manager. Craig contacted me the following week wanting my credit card number again! I declined and sent him the screen shot that my card was charged. About a week after receiving Botox, it set in with horrible results. My face was crooked. I sent Craig a picture. He said he would show it to Dr. Brownell and she would call me immediately. She never did. He also said he would email me a gift certificate as an apology. He never did. I have the text streams of these conversations with him as proof. After not hearing from Dr. Brownell regarding the terrible results, I decided to file a dispute. I needed to go to another practitioner to fix what she did. This facility has responded to the dispute with a pack of lies. Here they are: 1) They are saying I was rude and aggressive to the receptionist. Not true. I was more than patient given the receptionist was not competent in any of her interactions with me. 2) They are saying Dr. Brownell called me 2 times to discuss the bad results. Not true. 3) They are saying I blocked their number. Again, not true. 4) They sent a picture to the credit card company of my forehead without squinting indicating that the treatment was successful. This is misleading as Botox can take at least a week to kick in. 5) They have the audacity to accuse me of "Theft of Medical Services" which is a "larceny". Shame on Dr. Brownell or perhaps it was her narcissistic husband for stooping this low. I was unhappy with results and she never called to discuss so after a couple of weeks of waiting I filed a dispute. That makes me a thief? How unprofessional! The above-mentioned visit I've described was a comedy of errors from beginning to end. For the high prices they charge, clients should certainly be able to expect to have a pleasurable experience. If I could give less than one star, I would.

I visited Westport Medispa on Tuesday. It was such a cute, quaint office. Very, very clean! I met…read morewith, Rhea and she performed the Hydra Facial MD. I left with the best glow my skin has EVER had. Rhea was incredibly knowledgeable and friendly. I signed up for the monthly hydra facial club. I cannot wait to go back for my next treatment. Anyone looking for a great place to have these types of services, this spa is definitely a must go!

Me and my mom came in for regular pedicures a few weeks ago. It 40 minutes, but you could tell they…read morewere not paying attention to detail at all. Past pedicures I've gotten typically last at least 2 weeks, but these did not even last a week without chipping in multiple spots. I was very disappointed. We also paid $110 for 2 pedicures plus tip on top of that. Felt pricey for just regular polish.

First time customer, last minute decision. I'm pretty loyal to the spa I usually go to for…read morepedicures..but I needed something closer to where I live. Checked out the reviews and most were very good, a friend also recommended that I come here as well. Yoyo was my nail technician, highly recommend her for pedicures. I received friendly and impeccable service from Monday nail spa. I got the $45 pedicure and chose the massage over the callous treatment (callous treatment additional). Massage was amazing! Needed it, so glad they were able to take me on such short notice! Will definitely come again!

My sister and I have been seeing Linda for close to two years for permanent hair removal. After…read morespending tons of money trying several other methods of hair removal (laser hair removal, waxing, bleaching, tweezing, shaving) over the years, this is the ONLY treatment that has truly worked for us. If you have unwanted hair you know the struggle of finding a solution and a removal method that actually works. Electrolysis is the answer. It is the only method I trust and has given my sister and I amazing results. Linda is absolutely wonderful! She is extremely knowledgeable, thorough and professional during each visit. I enjoy Linda's friendly demeanor and the results that I am seeing! I have significantly less hair in the areas being treated and the hair that remains is much thinner and lighter than before. I refuse to see anyone else when it comes to hair removal! If you are looking for great service for permanent hair removal with true, lasting results, look no further!!! Thank you so much Linda!!!

Linda is an amazing professional. I've been seeing her for years and she never fails to put her…read moreclients first. She makes you feel like a member of the family, not just a client. Absolutely recommend her to anyone!

She is very friendly and gets the job done thoroughly. I…read morehave been going to her a while and unfortunately we moved to NJ after that. I would recommend her to any one.

She scarred my face. Her equipment is really old and she can't see very well. It is extremely…read moreselfish and unethical of her to be providing electrolysis services knowing that she is going to scar the person. After scaring my skin, she said "I don't like what it is doing to your skin". I wish I never went to her, if I could only turn back the clock. Now I am going to have to go see a dermatologist and it is going to cost me a lot of money to get rid of the scars.

The quality of service did not meet my expectations, especially considering the prices charged.read more

Beautiful salon, gorgeous private rooms and areas for nails, hair, etc and Ellie who did my mani…read morepedi was awesome, lovely to talk to and also did such amazing work on my very bedraggled fingernails and toes, love the color she picked out for me as well. Lovely experience from start to finish

I went to Marsha Adams for about 1 year, typically 2x a month for the jawline area. My progress was…read morevery imbalanced, only one side of my face had less follicles regrowing and I mentioned this concern to her. I left her services when Marsha voiced skepticism at vaccine mandates while she was working over my face. That "leave politics at the door" sign only applies to her clients. I do not recommend Marsha for people that work directly with patients, or for queer folks. I found a different electrologist who is vaccine-compliant and I'm happy with our progress

I have been going to Marsha for a couple of years. She has always been professional and friendly…read more She very competent and good at what she does, plus she is very affordable. I would recommend her to anyone that has unwanted hair.

I used to see Teri for my cut, but ended up going elsewhere as I didn't seem to mesh well with her…read moreanymore. She became a little too opinionated and meddling for my taste. Her cut was also very expensive and I left there the last several times unsatisfied. Donna is excellent for color and the receptionists were always friendly and accommodating.

I feel compelled to address a negative review posted as a client of Annemarie and Anthony for 15…read moreyears who happened to personally witnesses the events described in the review. The woman who wrote the review and I had vastly different experiences on that day. My experience was as it has been for 15 years - professional, experienced and collaborative. The woman and her mother were clearly not regular clients at a high end salon which is not a judgment as much as an observation. As the client said, "everything was fine and everyone got along" until they went to pay the bill which was clearly more than they expected. Annmarie is extremely professional and was somehow managing to remain patient with this woman's unrelenting demands and criticisms. Annmarie is unconcerned with who is right or wrong, only that her clients expectations are met. I watched Meghan - the receptionist - address the woman's concerns with kindness, empathy and professionalism and consistent with salon policy. Anthony is the reason the salon is the long-time success that it is in a community known for chasing "the next best thing" and treats his staff and clients with the utmost respect. The salon and people this interloper describes is not my Salon Dematteo. I suggest she find a salon that she is more comfortable with. As a transplanted NY'er I searched a very long time to find talent comparable to my salon in NYC. Fifteen years later I have, and would, follow Annemarie and Salon DeMatteo anywhere.