The food was delicious the best frozen yogurt I had in a while. The service was mid the girl asked…read morefor a tip when I did all the work. The place was nice and clean but the floor was a little stick. But overall it was a great experience.

The food and service is incredible and the ice cream is an addiction. please come here and try it,…read moreit taste like heaven.

If you want to hang out with friends and grab some sweet treats Kai's Sugar Shack is the place to…read morego. The shop is family operated and everyone is super nice. It is really cute and they have a plenty of places to take cute pictures. I don't know to many places that you can get a flight of ice cream. I wish I had taken a picture of that. I was excited to see some of my favorite old school candies. Plenty of sweet treats to choose from, you can't go wrong. they also have other food items that you can buy. If you want to hangout for a while there is plenty of board games.

Trying to find a shoppe to reward grand nieces who have been well behaved this weekend. Yelp has…read moredone it again, it's Kai's Sugar Shack. Caroline says the atmosphere is "Cute and very Pink!". It's true. Little girls will fall in love with the place. They have an extensive menu loaded with everything sugar. Milkshakes, slushies and candy bars! Interestingly enough, you can order breakfast sandwiches, nachos and cheesecake. I had a chili dog, that won't win any awards, but for a sugar shoppe, it was pretty darn tasty. The kids loved the life sized games and took 100 photos of themselves with the different poses. Kai's rep was really nice and spoiled these kids. We almost had to drag the girls out of there! We drove them immediately back to their home with their newly obtained sugar highs. Then we left. Their mother won't speak to me for a month after this. ROFL! 07/24

Not nearly enough staff to manage an afternoon on a Saturday. They do make good desserts, but…read morewaiting an hour and a half to two hours to get it as absurd.

Great experience. Brownie Brady provided excellent service. Definitely would recommend due to…read morepersonnel. Lovely singing voices.

While I appreciated the excellent location and service, I must admit that I was not particularly…read moreimpressed with the ice cream, though this is simply my personal preference.

Stopped by to pick up ice cream for home. I purchased a half gallon of Blackberry Cheese Cake. It…read moreis absolutely delicious!!! Soooo good!!! I ordered online for in store pickup. Staff was friendly & store was clean.

Has anyone ever had a poor experience at any of the Whit's locations? We absolutely love Whit's and…read morehave never had a poor experience. While this location may have run out of vanilla ice cream during one of our visits, everyone (servers/customers) remained professional and went on with ordering something else that was as equally satisfying. My daughter is a huge fan of the Happy Face Sundae. The servers are always great with taking their time to perfect the happy face. My favorite is the Bourbon Praline Pecan which is not always available, but is super amazing! I honestly don't think you could go wrong with any of their offerings. Whit's will continue to be on our "weekly menu" as it's something we have come to enjoy as a family - especially this location (as it's only a few miles away)! Thank you!

One of the official spots of Summer, you cannot beat a hot July evening with a bowl, cup, or cone…read moreof Whit's Frozen custard. I visited the Canal location and was promptly greeted by the staff. I opted for a kids size scoop of chocolate, but there were many other options available. Others in my party had a banana split which looked delightful! Before I left, Frozen custard sandwiches caught my eye in the freezer. I will plan another trip to test one of those out! They have a small patio area where you can enjoy your frozen treat outside, or eat it from your car. Carry out pints are also available for you to take home. Try Whit's out, you won't be disappointed.

Long-time customer. Never had a major issue but this location upcharged me on my online cake order…read more My online order receipt says 28.99, and I had a $3.00 off coupon. ( Should have been $25.99) They upcharged me to 31.99, and my final total was 28.99. The shift manager stated that the system had just been updated today. The price was still the same on the website. Feel the shop is disengenuous with coupons, especially when I order early from the website and have a receipt.

I would seriously watch out for their App taking your points away. I had 290 points removed saying…read morethey had expired. I received an email saying in 14 days I had 100 points that were expiring. I checked my points well before the 14 days and they took away 290 points. When I contacted their App helpline they said in their email there is nothing they could do. That it's just a courtesy that they send out an email 14 days in advance. I guess if their system takes away points from customers I wonder how much money their company saves, just a thought. I haven't had any problems at the Hill road store.

Needed something cold and quick. Busy on a Sunday evening but not crazy; most business was at…read moredrive-through. Walked in, no line, friendly service. Got a smoothie, basically custard with a flavor so more like a shake. Very good. Had to get curds even though I wasn't super hungry. Fresh, crispy, cheesy. Culver's is a step up from fast food but not much more expensive. And has reliable cheese curds. So it's always on my radar, even if it's not top of my favorites.

I am sitting here wanting ice cream and I'm nearby, but I can't make myself go. The last time I…read morevisited, I was just there for a sundae. It wasn't super crowded but they did have customers so I was patient; howe, after standing for 30 minutes I inquired. The young girl went and grabbed it from a freezer. I was so confused because I had been standing there. Bonus, it was gross. That was second time that customer service was bad, so I told myself that lady would, indeed, be my last time. I understand there's a lot of young people working there, but customer service matters!!