Very friendly and accommodating people- trust them with my car and appreciate all they have done…read morefor me! Highly recommended!

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more

Typical auto shop scumbags. Take your money elsewhere, VIP is trash…read more They'll charge you for work they didn't do, then deny it when they get called out for it. Total scam.

Fun fact: We just checked our bank accounts and over the last three years we have literally spent…read more$20,000 at VIP. For real. You can read my previous review to see everything I like about VIP: Their parts and labor guarantee, their knowledgable mechanics, how their people worked late to get our car out of the shop in time for the weekend. When I came out as trans, they handled it completely differently than I might have expected at pretty much any other garage in Maine. Thanks, Katelyn! I'm knocking off a star because, while all the staff here are really great, there's not enough of them. It's taking them far longer than they used to to get jobs done because no matter how talented they are, there's not enough people on board. They lost a few people about three months back and they still haven't been able to replace them, and the parking lot is literally full of cars that they haven't been able to get to yet. I feel for them because I know that can't be easy. VIP (central) needs to either be more realistic about what they need to do to attract good technicians (I'm guessing pay and benefits), or be more realistic about the services they can offer with a skeleton crew, which may just mean becoming VIP Tires.

Webb's RV Center--…read more It is very disappointing having to write this review because everyone at The Shop, Inc. has been professional and responsive. Ryan, the service manager of The Shop, Inc., is fantastic. This review has to do with Frankie, the owner of The Shop, Inc.'s inability to accept that he made a mistake diagnosing a vehicle, causing further damage. We bought a 2020 Hyundai Kona at auction with known engine problems. We called The Shop, Inc. because the vehicle had a rattling noise when the motor started. When we drove the vehicle to the shop, we explicitly told Frankie to do whatever it takes to fix the vehicle. Once we brought him the vehicle, he proceeded to diagnose it, saying it needed a timing chain. It did not; it needed a motor. This is where the problem starts with Frankie. We were asked to go to The Shop, Inc. to inspect the vehicle after Frankie claimed the work was done and the bill was due. Upon inspecting the vehicle after the timing chain was installed and being charged over $3,000.00 worth of parts and labor, the vehicle was started to test the motor. Upon starting the vehicle, it was apparent the rattling noise was still occurring. To document this, a phone recording was started to record the noise of the motor. Within four seconds, the vehicle was heard misfiring and then the motor proceeded to blow altogether. When we brought our concern to Frankie, he made a comment saying, "Do you want me to work for free?", and would not budge at all on the bill. We brought him a running vehicle and he left it for us to pick up with a tow truck, along with the existing problem still at hand: the vehicle needs a new motor. It is very disappointing that after sending him other jobs and referring multiple people each week to his shop from our dealership, this is how we are treated. More than likely, Frankie will respond back to this review, and he will say his scan tool had code # P0017. He will say the timing chain was loose and even go as far to say that his work didn't cause the motor to blow. What he will not do is admit that he was explicitly told to put a motor in the vehicle if it needed one. We wasted more than just $3,000.00 in parts and labor; we wasted our time in putting trust in Frankie and The Shop, Inc. by bringing him the vehicle in the first place. Ultimately, Frankie should have dug deeper into the vehicle, more than just reading off his scan tool. Webb's RV Center would have paid a steep diagnostic fee if that's what it would have taken to figure out what was truly wrong with the vehicle, like I told him preemptively. So no, Frankie I do not want you to work for free, as you asked me before. I want you to understand that we put trust in you and your team to fix a vehicle. When the work you completed did not fix the vehicle, and in fact made it 10x worse, you REFUSED to do anything. We paid the bill, and we were respectful to you during all of this. You will never hear from us again and we will never send another customer to you.

They are nice folks who run the place but doesnt answer in a timely…read morefashion.............................

He is very good and will explain everything if needed and very reasonably priced…read more I recommend him to anyone needing anything done. It's a small garage but nice and neat and tidy and clean as far as garages go. He's friendly and gets the work done pretty quickly.

I've been using L &M and Sons for 20+ years for my cars, and my kids cars. This is the best place…read moreto bring your vehicle for service and repair. Top quality mechanics, great communication, and always honest and very fair pricing. I trust them 100% with any vehicle I bring to them.

Did a great job on my car. Runs like new after I got in an accident (not my fault I swear!) and…read morebusted up the whole front end. Allen is a very nice guy, very understanding and very helpful. The only thing I wish is that they cleaned the cars like Gliddens does before returning them. Other than that everything was pretty good. Cute dog named Biscuit hangs out around the office. Make sure you play with her, she is a great dog! : )

This place has a 2 rating for good reason. Very rude, unprofessional, doesn't call with updates,…read moresaid 2-3 days that turned into a month without removing a single part and charges you $85 for the 3/4 of an hour in which they did nothing to it. Literally didn't remove a single part. they got me! never again.

I picked up a nail in my tire, and even though they had a full schedule, they managed to squeeze me…read morein. They took care of it promptly and, best of all, didn't try to upsell me on anything I didn't need. That was greatly appreciated! The staff was super friendly and helpful. I will definitely be back and highly recommend them!

Great service - Adam outlined the problems and gave the timeline of when it would be finished…read more Picked it up at end of day as promised.

Don't bother they won't schedule and expect you to leave your vehicle because despite having an…read morearea for you to be separated from the mechanics they won't let you wait. Their services were excellent for 5 years now they are rude and unaccommodating.

Needed major work done on my car after rear ending someone, Broadway Automotive gave me an estimate…read morewithin a day and had my car done within 5 days after the crash. They are honest and will not try to sell you stuff you do not need. They are also easy to communicate with. I would go back in a heartbeat.

I have been going to this garage for years and the service is always excellent at a very affordable…read moreprice! On top of this the owners are very kind, community focused people. Want your vehicle serviced by trust worthy individuals who truly care for their customers? I HIGHLY recommend White Lightening!!!!!

The owner is a good mechanic, but every time I had my car worked on I was told that he would be…read moredoing the work. That never happened. I was lied to, and when having my car undercoated, and young kid did the work. I was not satisfied because he left many areas under the car without any undercoating. Also my niece had her car undercoated and was told the undercoating would stay on and was lied to as well. The owners wife also was rude to her and brought politics into the conversation belittling her because she did not vote for heals up Harris. Never talk about politics when doing business. I also heard his wife did this to other customer as well. Bad for business! I would keep the wife home! He is losing customers because of her.