This is a great store, I came in because I had a problem with my computer and it wouldn't turn on…read more I walked in and they took off the side panel, found the issue within minutes, and fixed it. I expected to be charged like 20 bucks for it because he fixed it but he said we didn't have to pay him so he fixed it for free! I will come again.

From the owner: Guaranteed Computer Repair We provide 24 hour computer repair and internet technology services to…read morethousands of Oregon customers from Eugene to Portland.

I feel compelled to take the time to write this post. I have been in business for almost 15 years…read moreand I always try to be honest and fair, and realize I can't make everyone happy.... But I have always been professional. I just want to share my experience at ATC's ... Because reading some of these reviews.... I think it's important to share how Tim has been nothing but professional,extremely knowledgeable, but most importantly honest. My computer crashed when I was preparing for a lecture. My plug in no longer worked, and multiple viruses slowed my computer to a hault! With the lecture only two weeks away. Tim repaired my computer and replaced the entire screen and shell of the computer because I damaged mine. But instead of having to buy a brand new item. He had a refurbished laptop frame that was practically brand new at a steal of a deal! His honesty is what I value most. When I came to pay for the cost, it was less then what he estimated !!! So i get my computer back a week later , and I accidentally sat on the laptop and fractured the monitor! Lol, but seriously , Tim rushed ordered a new screen in two days and installed it for me for free. I just paid for the screen itself! Now that's honesty! And I was able to give my lecture to my colleagues! So Tim, thank you for all you do, you have a loyal customer and I will be referring my colleagues and friends to you Thank you Joe

They did put about 3 hours of work into my computer as good faith with no payment. The owner is not…read morea very nice person. first off their hours on the internet are completely incorrect. This is how the owner talks to his customers. As the owner, I must reiterate that we are appointment-only and not open to the public. Today's slots were booked in December, and we cannot accommodate walk-ins or same-day requests. I have already provided approximately three hours of uncharged work in good faith. Our hours, availability, and policies have been clearly communicated multiple times. Continuing to argue or challenge them needs to stop. If this continues, I will need to begin charging for my time, and I may have to discontinue our engagement in charge you for the time spent. As the owner, I've already informed you that your item will be ready for pickup on Monday. If you continue to contact me or pursue this matter further before then, I will begin charging for the approximately three hours of uncharged time I have already provided. You have been warned. Any reply to this message other than "Sounds good, see you Monday" will result in me instituting that charge immediately. Please respect this boundary. I would not recommend anyone to use this company ever.

Took my desktop in because I thought it had a bad power switch. Plastech diagnosed it as a bad…read morepower supply but noted that the design was a proprietary design that would drive up the cost of parts. His honesty literally cost him business as I decided the machine was not worth fixing when parts and labor could easily approach the cost of a new one. Appreciate the honesty and Plastech will be the first place I go when I have another computer issue.

Excellent and very honest. He was hesitant to tell us to throw money at this old computer and then…read moreended up waiving the cost of diagnosis. We'll be a returning customer.

Great service! Very helpful…read more Very timely. Much appreciated. If I need help again, I will be calling A Computer Hero.

Bob Eggers, the owner, picked up and returned my computer exactly on time. He fixed more than…read moreseveral problems affecting my Windows 11 computer, and did so at a fair price. I definitely recommend him.

Every time we brought in equipment he fixed them perfectly - the first time. No having to go back…read more Our go-to guy.

Jacob at ExperTech saved my computer from a vicious virus. I was trying to log on to a website…read morewhere a pop-up would appear asking me for my debit card number, security code, pin number, driver's license, etc...luckily I knew the site I was accessing couldn't possibly need that information for security purposes. So I called Jacob and he got rid of the virus. Thank you!!!

From the owner: IT Consulting Services & Computer Repair…read more ExperTech Solutions' professional certified technicians are available to support all of your IT needs and are proficient in managing and maintaining business class equipment. As preferred partners of Microsoft, Dell, HP, Carbonite, iBackup, Watchguard, SonicWall and many other reputable vendors, we are trained in supporting various IT related solutions. Trust us to manage your Windows Server applications (i.e. Exchange, SQL Server, IIS, Remote Desktop, etc), firewall security, VPN & remote access capabilities, endpoint protection as well as end-user workstation support. Our "Expert Techs" provide fast, friendly, and professional service with guaranteed satisfaction.

They do a great job cleaning up my phone when it's gotten jumbled and cluttered. Can resolve all…read morekinds of issues. And their fees are incredibly reasonable!! They are also patient in explaining and demonstrating how to do things myself !!

Such a good place. The man who help my cousin was such a nice guy, he fixed the phone screen very…read morefast and it works amazingly. The prices are good, definitely stop by if you need phone work.

Terry is awesome. Very trust worthy and punctual. Great communication and only charges for real…read morework with real prices. Hard to find a service like his anymore

I definitely WOULD NOT recommend Terry for any computer repairs. He had my sons laptop for an hour…read moreand 20 minutes and texted me it was unfixable and charged me $150. Said he worked on it for over 2 hours, but definitely did not. Time stamps don't lie. He also has a car just for his business, but didn't offer to drop off or meet or anything, so I didn't have to drive an hour.