I would be very leery about scheduling an appointment with this company. They schedule the…read moreappointment and then out of spite do not show. Leaving the homeowner waiting hours, only for them to not show up. Then block your number so you cannot reach out to them. Which makes you wonder why they have a special answering service that states your number is blocked. How many other customers have they done this too? All because homeowner stressed that they would like their system cleaned properly this time since in the past, they failed to drained the tank all the way and cleaned the rust out of it. Beware of this company and their spitefulness. After all, would hate for you to sit waiting for them to show for hours knowing they might not.

Had a free estimate and the interaction was much more personable and friendly than the local…read morecompetitor and it was much less expensive for comparable solution as well. From purchase to installation was only one week, which was great considering the water hardness here is 16 grains per gallon and there is a ton of chlorine as well. Installers Wyatt and Mikey were friendly and efficient, leaving no mess and filling the tank with salt crystals (not pellets) for me for the first time. Skin and hair felt the positive difference almost immediately. If you need a whole home water softener/refiner without added expense, this is the company you want to deal with. Please note that there is a 3% credit card surcharge, so pay by check to avoid that fee.

Had a new water softener installed and Ian Daphne did a great job. Cleaned up the site and…read moreexplained everything. Previous water softener installed by Tim Beil lasted 21 years.

I had a middle of the night emergency and didn't know who to call and called every number I could…read morefind. Tim was the only person who called me back. He notified me that he wasn't in my area but went out of his way to walk me through what to do to help me get the situation under control until I could find someone local in the morning. If it wasn't for Tim, I'd probably have major water damage right now.

I had two very positive experiences with Odenheimer Co. I highly recommend them for their…read moreresponsiveness, high quality of work and for their commitment to actually solving the well problems (even if it meant less profit for them in our case). In short: At the 1st property troubleshooting and well pump replacement was complete within a few hours of calling on a Friday! At the 2nd property mom's well had gone completely dry and Odenheimer was able to lower the pump opposed to drilling a new well. Significant stress relieve in both cases! I found Hunter's (owner) attitude to be aligned with "doing the right thing" opposed to "making the most money possible". Details: At the 1st property: Our well appeared like it was going dry for 3 days. Lost water pressure entirely multiple times. I called on a Friday around 11AM, talked to Hunter within a few minutes told him I was worried the well was running dry. He said that could be the case but wanted to rule out other causes before assuming a deeper well was required. The team came was at the property 2 hours later, troubleshooted 35+ year old pump in about 5-8 minutes (was drawing high current and overheat shutdown), replaced well pump with an upgraded model within a few hours. Was so thankful job was done same day! At the 2nd property: Mom's well had gone dry over the winter and recovered in spring. Was concerned well would go dry again. Other well drilling companies said a new well was required which is obviously costly. Hunter wanted to double check all options before drilling a new well (which he was happy to do if required). The team was able to lower the existing pump after taking careful measurements of including water flow rate, table, various pump/well heights etc. All said I couldn't be happier! Also glad to speak with a knowledgeable person right away (opposed to having the phone answered by AI!)

I can't say enought good things about Odenheimer and the people I worked with. My pump failed in…read morethe winter and they replaced it quickly at a good price. 7 months later the new pump failed, or so I thought. They replaced the pump for free and told me I had a poor producing well. They proved that to me so I had them come to deepen the well. The new deeper well produces fantastically and they went to a lot of effort to avoid some trees, which was hard and cleaned up afterward. After all that, it was a very fair price, even cheap for what they went through. I will tell everyone I know about them.

We have been dealing our home needs of plumbing with this company for many years now. I have to say…read moretheir employees know how to all work together.Making them a TOP reccommended service in my families opinion.They have earned our trust and fulfilled our satisfaction always. **THANKS** for a Rendered Service of Excellence to Date**

Absolutely great company, very nice people. They came out the same day I called and found my well,…read morethe next day they were there to extend it out of the ground. I am extremely pleased with them

I stand by this review. We winterized properly and did not leave any hoses attached during the…read morewinter. This company just refuses to believe they are at fault at all. Upon further research we found out one is supposed to install these faucets with a downward slope so water doesn't sit in them. This company did the opposite and actually installed it in upward slope.

Dave replaced my diversion meter. He was very competent and helpful. I appreciate his exve work!…read more Bravo Dave!

Called them to install a whole house filtration system. All they wanted to do was schedule an…read moreappointment with their salesman? I'm a grown man, I know the water is of poor quality in the entire Lehigh Valley due to 150 years of illegal dumping by Bethlehem Steel. Trying to sidestep the salesman thing, I left a water sample for them to pickup and test. They did pick it up but I never heard another word? Some advice, no more testing or hard sells. Just advertise your softener and acid neutralizer and tell us how much?

Had them out to do annual maintenance on our well water system. Jamin the technician was…read moreknowledgeable and very helpful with helping me understand the system (it was installed by the previous owner and I didn't know much about it). He answered all my questions and had a great personality! I felt like he was very honest and wasn't ripping me off.

I had Ben Franklin plumbing come out to unclog my drain and even though it was a challenging task,…read morethey didn't give up until they got it resolved! Can't say enough great things about Nick and Derek who came to my house to take care of things - friendly and very skilled! Highly recommend!

From the owner: When you need plumbing repairs now, we guarantee we'll be there. Our 24/7 home plumbers are…read moreavailable to address your emergency plumbing service needs day or night. Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we're here to help. And we don't just fix the problem, we take preventive measures to stop it from happening again. Count on Benjamin Franklin Plumbing to provide the quality, pricing, and urgency you expect from professional home plumbing services.

Chris is a great genuine person. He and his team install Made in USA well products. The Made in USA…read moreand 5 year well tank warranty is great. I called in the late afternoon and he was there in the morning with three guys. Removed a tight fitting antique well tank.

On Jan 22 2026 My well pump failed likely because it was 30 years old I called Tactical Well Pumm…read moreServices and talked to Chris I explained my problem and this was at 6 pm his response was we will be there by 7:30 pm Chris, Steve and Luke showed up with all the necessary parts and equipment and got right to work. They didn't complain and it was dark and cold, but they removed to old non-working pump and replaced it with a new on and tested everything before leaving, And when it was time to pay the bill they didn't take advantage of me, the price was fair and work was done the right way. If you ever have a problem, call these guys to do what they say and all were professional I almost neve write a review simply because most don't deserve it but with this company I felt compelled to write a great review I only wish I could give them 100 stars. Thanks again Cris, Steve and Luke. Redge

Been dealing with the entire family for year! Last couple services have been with Adam. Couldn't be…read morehappier with his work. During my yearly service he found a problem and told me about it. No pressure to do the repair just friendly advice. After getting my approval he got the part and had it replaced the very next day! It's now working better than ever. Thank you and keep up the great work!

Greg and his family have a wonderful business. They are flexible and accommodating, providing the…read moreabsolute best customer service. When our well system went bad, Greg came out and provided us with an extremely cost effective fix to hold us over until we could afford a complete replacement. He presented us with a thorough quote with multiple options for replacement that would fit our budget. Hydro-Therapeutics replaced our entire water system with high quality products and completed the job within a few hours. We will continue to be faithful customers because it is hard to find business owners that truly care. We cannot recommend them enough!

Fair price arrived on time and work neatly and finished in time…read more I will recommend to friends and family

Needed a plumber to repair my bathroom drain and replace the sink. Mario was able to come shortly…read moreafter we called to provide a quote. The work was done well and quickly the next day. I highly recommend this plumbing service.