Certainly can not recommend these people. First they enticed me with a 40% discount. They came out…read moreand quoted a price with the discount that sounded like all the other quotes I had gotten. I said ok...then they told me they would have to take the carpet to their shop but could do it at that time. I called back in a few days and set an appointment for Thursday. We waited all day....did not arrive. Called Today (Friday) and asked what time they would be available. They said they would not be able to. One out until January 2 ( a week). I needed this done right away but he refused to send someone out to pick up my rug(9'x7') small. When I did not like his response he said he thought I should try another company. I asked to speak with the manager. He said he was in a meeting and could not be disturbed. I cancelled and won't deal with Coit again. Very poor customer service and because of that I doubt the work would be any better A two because the original woman who scheduled us was very pleasant. Definitely not even a two for Coit

I had a Carpet with some stain that had been there for a few years even after sending them to be…read morecleaned each year. This year to my surprise they came back completely stain free and looking brand new after Lauren worked her magic. Thanks, Lauren! And the rest of the team provided fast service with easy pickup and delivery. I'll definitely be returning!

We called Superior when our downstairs flooded. They came out immediately and began work. Fidel…read moreand Ramadan came every day to monitor the moisture and inform us of the status of the work. They moved furniture and tore out the damaged carpet in 2 rooms. The communication between the insurance company and Superior, then to us was seamless. The horrible situation of the flood was made much easier due to the exceptional service provided by Fidel and Ramadan. I've read some of the other poor reviews which seem to be a few years old. So perhaps some of the issues the other people experienced have been corrected. Also, perhaps working through the insurance company takes some of the headache out of the paperwork issue. My experience was extremely positive and I would use their service again (but fingers crossed I won't have another flood!)

Superior did a phenomenal job with our move-out during our water damage reconstruction effort. I…read morewas surprised to see the low rating for Superior on the website. Most of those reviews are pretty old. My experience was in June 2023; this team got an A+ rating in my book. These are organized and hard-working folks. I felt really comfortable having them in my home and handling my items. They even found a gift card and brought it immediately over to me. ***I want to personally thank Cody, Jerimiah, Travis, Angel, Shawn, and Waldo for the work they did for me. As well as leaders Thomas, Wendy, and Vicky.*** A few more comments for those who want to read further... We had an excellent Project Manager Thomas C. Thomas was professional and knowledgeable. He did a walkthrough of our house, documenting our moving needs and asking questions to clarify my requirements. Thomas took care of the insurance billing and advised me when I should contact the insurance company for items like extending our vault storage. Thomas was easy to get in contact with and responded the same day to my questions. Our pack-out occurred over 3 days, we had a team of 5-7 people on site supporting us each day. We worked with two site leads Wendy & Vicky who are experts in packing protocol and cataloging our personal items. Vicky and Wendy kept everyone coordinated so the work proceeded quickly with everyone knowing their roles. I adored our moving team; the crew was personable and careful with my items. The team answered my packing questions and accommodated me when I wanted to pull something out of the pack pile. Everyone was respectful of my property and my pets who were still onsite. Nothing was damaged during our move. The team also worked hard even in the 85-plus-degree weather. At the time of this review, construction is still ongoing, so we have not moved back yet. But I trust my Project Manager Thomas will work with me and I hope to see some familiar faces working with us again. Thank you Superior, you brought us a measure of peace during our water damage incident. Knowing my belongings are safely stored is one less thing on my plate. Kind Regards, Julie

I want to say thank you to Slav and his team (Peter, Alfredo,...couple others that I forgot their…read morenames) for my water leak restoration project (involved floor, kitchen cabinet, countertop...etc) I had my tenant still living in my property during this project. Slav and his team worked closely to coordinate with my tenant. Good quality of work, good communication. You guys deserve this 5 stars review. Slav, Peter and Alfredo, I really appreciate your work during this project. As I told you Slav, you have a very good team!

Highly recommend European Restoration to anyone who is thinking about renovation their home, water…read moredamage or not! My kitchen suffered a dishwasher leak end of last summer with extensive water damage to the hardwood floor in the kitchen. Slav came in the next morning after I requested quote via Yelp. His professionalism and ability to explain what needs to be done, how they are going to do it made me decide to go with the company among a few whom came through the requests. I ended up needing to gut the kitchen due to the water damage, and I have been very impressed with Slav's responsiveness and his knowledge on the subject matter along the way. The best part is this is not my first kitchen renovation (previous one done decades ago in different city,) but Slav made the entire process rather smooth, it required me almost minimum efforts on only picking out the cabinets/color, counter top, tiles, some hardware for the cabinets/kitchen. The project was done on-time, his crew showed up when they said they would, and finished as what's been estimated/expected. I would not think twice next time if I have another renovation need!

SCAMMERS. Would give 0 stars if I could…read more Poor quality work. We were strung along for 6+ months, they left garbage in our yard letting our grass die underneath, left the project 60% complete, kept promising to return and never showed up, now emails bounce and blocking our calls. Didn't pay subcontractors and now we are on the hook to pay even more with threat of liens. Never ever work with Christian Barrette; slick salesman and "fights insurance on your behalf" then disappears once he gets his check.

This place is a complete scam watch out. They promise you a lot and deliver on the bare minimum…read moreand leave you hanging as soon as they get money and then try to come back and charge you more after not doing what they wrote down they would do. Run a back ground check on each person and that will be proof enough.

Overall, Super Attic Solutions has done an outstanding job from start to finish, and I'm happy to…read moreshare my experience. First, my work started with Tom, a great gentleman who showed up right on time, thoroughly inspected the house, gave me all the details, and walked me through the entire process with patience and clarity. He made sure I understood every step and worked hard to get me the best deal possible. His professionalism set the tone for the entire project. We then had two days of work scheduled. Both project managers, Eric and Greg, were wonderful people. They were attentive, communicative, and did their absolute best to keep everything running smoothly. I really appreciate how well they coordinated the work. The crew overall did a fantastic job -- they worked clean, were respectful of our home and space, and showed up on time every single day. You can tell they take pride in what they do. What truly sets Super Attic Solutions apart is their sense of ownership and level of commitment. They didn't just finish the job and walk away -- they followed up not once, but twice to make sure everything was top notch and that I was fully satisfied. That level of dedication and care is rare to find. You can tell this is a company that genuinely stands behind their work and treats every customer like they matter. For an $8,000 investment, that kind of commitment gives you real peace of mind. I would absolutely recommend Super Attic Solutions and will be using them again in the future. Five stars well deserved.

We had them come and do the attic and crawl space. Very good work. When I brought up concerns the…read moreteam did a great job addressing them. The Forman, Carlos, did an excellent job. And when he came back, he did an excellent job addressing specific concerns.

One morning, I woke up to a lake in my kitchen. I called PSWR and Matthew immediately responded. If…read moreI were to use one word to describe Matthew and his company it would be, "Godsend." Matthew is one of the very few people I have dealt with that understands business is still about people. He educated me on my specific situation and proposed an honest assessment along with a solution to my specific problem. In addition to lowering my anxiety and solving my problem, he went above and beyond by providing me with ideas and further insight on options to help identify water leaks before they turn into a nightmare. He also made recommendations on contractors for my kitchen restoration as well as home owner insurance companies. I've never met anyone as passionate about mold as Matthew. Enthusiastically, he explained how mold grows and what it does in order to multiply and protect itself. It was actually quite fascinating. There is no question Matthew gets it. He understands his business and he understands people. He listens to his customers, is empathetic, and he charges fairly. He responded immediately, listened, reduced my anxiety, educated me, and executed his work flawlessly. He is my "go to" for anything water damage related moving forward. ServPro who?!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

A few weeks ago, we discovered a leak from our 2nd floor bathroom which damaged the bathroom…read moredirectly under it, and dealing with the water damage was incredibly stressful. The team at Restorion took complete care of us, handling both the mitigation and restoration flawlessly. They also helped us handle the communication with our insurance company, which took a massive weight off our shoulders. They were always polite and on time. They took great care to protect our home and furniture and make sure there is minimal disruption during the process. Jose also personally examined the work at every single stage to ensure the quality, which gave us great peace of mind. What truly set them apart happened at the very end: they noticed a small issue with our showerhead. Even though it wasn't related to the leak, they bought a replacement and installed it for us just to ensure we were left with a fully functional bathroom. Restorion does high-quality work, but more importantly, they are kind, honest people who genuinely care about their customers. We are incredibly grateful for their help.

Did a great job on all fronts. Honest, did quality work, and were good communicators…read more For water restoration you sometimes can't know how well or how honest the company is until the very end. And it was amazing to see the difference between what an honest company like Restorion sends the insurance company vs a dishonest company, which is what I had to deal with a few years prior. Also very helpful to have the water mitigation people also be the restorer, otherwise so many derails can be lost between the two companies. The restorer won't know what the basement looked like beforehand and that can lead to gaps. Also for dishonest companies I think they use the two separate companies to juice their returns and to do less restoring work.

I can't say enough good things about All New Again…read more We had two properties both hit by water damage near the beginning of 2024. All new again helped clean the water out when it was rushing into our home, moved all our stuff out, did complete remediation, documentation, and rebuild to our specifications. The documentation was especially important because our homeowners insurance did not want to pay. Documentation All New Again created was instrumental in proving the loss to insurance, and saved us from several pitfalls which would have resulted in us having to pay entirely out of pocket had we gone with a remediation provider that was less full-service. Amir, Vas, Alex, Vlad and Igor were our rebuilding team, and they did a great job returning our Bothell house to its exact original condition, as well as building our Kenmore house back to our specifications. We were presented with clear options, pricing, and the end result was fantastic. Johnny, Ryan, and Noah worked on our remediation. This was handled with care and attention to detail that held on to the value of our house and completely out-classed the thinking of our insurance inspectors, who seemed wholly uninterested in helping. Johnny even walked our insurance adjusters through the property to explain to them what happened. The remediation team produced much of the documentation that we are now relying on in negotiation with our insurance. Orfa and Nora Packed and moved all our stuff out, and then back in at the end. We didn't have to unpack or pack any boxes at all! Our stuff just was where it was before, it was like magic. John and Gary both helped us understand what next steps looked like when insurance pushed back and refused to pay. Though All New Again could not be our lawyers or advise us directly, they did educate us so that we were prepared to advocate for ourselves and hire lawyers when that became necessary. John and Gary's combination of experience and connections were invaluable to our process with insurance.

All New Again was the perfect choice for a hard-to-detect leak ultimately traced to a living room…read morewindow ("in-progress" picture below). From the mitigation team's timeliness and professionalism to the repair team's skill in matching the house's original look, I'm very pleased with the service I received . Highly recommend for any water intrusion work!

I hired Rot Doctor to replace the original siding on my entire home. I am so very happy with this…read moregroup of humans and the project results. After getting several bids, I went with Vitaliy (owner) and his team. Here's why: - Vitaliy was exceptionally clear, punctual, and spoke in facts (he was not at all sales-y). - He did what he said he'd do (call me back, or prepare an estimate) when he said he'd do it. From the first interaction, it was clear he has high integrity. - Vitaliy noticed critical details (such as the fact that none of my windows had flashing!) that nobody else documented in quotes or discussed with me. - And, his responses to my questions were patient and thorough. Vitaliy helped me understand all the aspects of the project and design choices, which helped me feel confident and supported. And then the work began! - Slavic and Alex were assigned to my project and wow - they are exceptionally skilled and hard working! - Slavic and Alex have great attention to detail. The siding work is very precise and they made simple and beautiful enhancements along the way (like swapping out old and poorly installed vents). - Rot was discovered under a stairway off my kitchen, and I decided to have the staircase rebuilt. It is beautiful. They even noticed that the original staircase had a weird drop off from the interior floor and corrected that so there's now a seamless landing that is much safer and easier to use. The work Slavic and Alex did on this part of the build is as high quality as their siding work. - The work site was always SUPER tidy. Slavic and Alex took great care to clean up as they worked, paid attention to simple details like ensuring nails were picked up and that hose covers were back on (winter months), and they were very respectful of the driveway which I share with my neighbors. - Throughout the installation, Vitaliy kept me updated via text, phone calls, and site visits. I always knew where things stood and what degree of rot was uncovered (or not) at the end of a demolition day. The level and consistency of communication was outstanding. This is the biggest home project I have ever tackled, and it was by far the easiest. And that is because of Vitaliy, Slavic, and Alex. Their communication and the quality of their work is exceptional. Hire these folks!

Review We had a…read moresection of rotten siding and a sill plate uncovered that was supporting our garage wall and potentially posed a structural concern, since the wall was also retaining part of the roof. The Rot Doctor did an excellent job from start to finish. They carefully removed the rotten siding, boards, and supports while temporarily supporting the wall, then installed a new pressure-treated sill, water-resistant siding, flashing, and belly band, with everything properly caulked and sealed. The workmanship was very high quality. All the cuts were precise, with clean lines, no gaps, and everything felt sturdy and well-built. They also went above and beyond by replacing and reinforcing some warped supports that weren't originally part of the scope. They were experienced and clearly knew how to approach the job, and they were great to work with throughout. Communication and customer service were excellent--we were able to discuss the work as it progressed and adjust the scope when needed. They were punctual, worked efficiently, and completed the entire job in just three days. The pricing was also competitive. Overall, we're very satisfied with the work and would definitely recommend The Rot Doctor.

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. Updated Review -- Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning--especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.

I couldn't recommend GPR more! They provided a solid quote and stuck by their commitments. They…read morecame out to do the work as scheduled and professionally completed the job.