Friendly people greeted us as we walked in and checked on us a couple of times. Answered our…read morequestions! So many sinks to choose from. Lots of styles and materials.

My wife and I have visited the Ferguson Bath, Kitchen & Lighting Gallery in Fresno on three…read moreseparate occasions while planning a full kitchen remodel for our home. We were prepared to spend over $20,000 on a new high-end refrigerator, among other items--but after our experience, we'll be taking our business elsewhere. Each time we visited, we were completely ignored. Not once did an employee acknowledge us, say hello, or offer assistance. The staff remained seated behind their desks, focused on their computers, and never even looked up to engage. For a showroom that features premium products and caters to homeowners making significant investments, the complete lack of basic customer service is both surprising and unacceptable. At this price point, I would expect a much higher standard of professionalism and hospitality. Unfortunately, Ferguson Fresno fell far short. If you're looking for helpful guidance or even just to be treated like a valued customer, I'd suggest looking elsewhere.

We had a huge remodel we wanted to be done and Matt took on the job. Matt was one of the few…read morecontractors who truly listened to our requests. Throughout the entire process, he was incredibly accommodating and flexible, even adapting to some last-minute changes I have requested. It's amazing to see how Matt transform our bathroom space into something so beautiful. We will certainly contact Matt again for future remodeling projects. Thank you for bringing our vision to life.

From the owner: Our objective is to give you a unique experience. Stress-free from the initial contact through to…read moreproject completion. We pride ourselves on a few simple principles: honesty, trustworthiness, integrity, and professionalism. Call or message for a free estimate.

I scheduled an in-home quote and the company was a no show!…read moreNo call, no email. It's been almost 2 days and they haven't contacted me at all to make it right. EXTREMELY UNPROFESSIONAL. I called after the contractor was 30 minutes late. A scheduling service answered and confirmed I did have an appointment but they were unable to contact the personnel or the manager. They assured me they would be in contact. I have not heard one peep from the rude company. I was livid. They only do appointments on certain days and I had to take off work to ACCOMMODATE THEM! Horrible service. Thanks for wasting my time.

My kitchen still has tile from 1953! Needed to replace the dishwasher, but that entailed removing…read morethe ugly tile. We contacted Parker at Kitchen Tune Up and he was very quick and responsive to our needs. His crew from demo to tile, plumbing and electrical were so professional kind and respectful of our time and home. The materials that were used exceeded my expectations. Communication between Parker abs myself was never lacking. The suggestions by Parker were truly a vision that I have come to love. The transformation took only 4 days. Each of the different contractors were amazing in their diligence to keep there work areas clean and safe at all times. If I had another kitchen.. I'd call them first! Thank you Parker!!

We recently wrapped up an extensive kitchen remodel with J & J Quality Construction, and we…read morecouldn't be happier with the entire experience. The project lasted about five months, and since we were living in the home the whole time, we were a little nervous about how disruptive it might be. J & J went above and beyond to make sure we were comfortable. Every single day, construction debris was picked up, and the crew was extremely conscientious about keeping the space as livable as possible. Communication was outstanding from start to finish. Our contract and timeline were clear, and we received daily or weekly text updates letting us know exactly what was planned for the days ahead. Any question or concern we had--no matter how small--was met with a quick and thoughtful response. It was also obvious that J & J holds their subcontractors to very high standards. Every trade that came through delivered work that met J & J's quality expectations. Before choosing J & J, we met with several other well‑known residential construction companies in the area. Looking back, choosing J & J was absolutely the right decision. They earned our respect and admiration through their professionalism, craftsmanship, and genuine care for both the project and our family's comfort. We highly recommend J & J Quality Construction for any project--from a remodel to a home expansion. You will not be disappointed.

Be forewarned. J&J is more expensive than a cookie cutter Home Depot job, but what you get is…read moreworth it. We had two projects done and they were 100% customizable. We were even able to sit with and adjust the electronic designs in their studio. They subcontracted with a painter who did great work and was really easy to work with. The guys from J&J were responsive and did things when they said they would. We were not super picky, but when we asked them to move a knob or drill an additional hole, they were happy to do it. We are very happy with their work and will go with them next time we want to get something done.

This place my husband found online was very close to home, which made it super convenient. They had…read morea wide variety of selections, including cabinets, which we really appreciated. We chose the Calatta Bulgari, it had the gold and vines that was not overwhelming, it's very pretty. We were able to choose a countertop for our island, but it was stored in the back and covered in plastic. Even when it was pulled out slightly, we didn't get a full, close-up view. In hindsight, I wish they had used a lift to bring it out into better lighting, like outside, so we could properly inspect it. After installation, we noticed several manufacturing imperfections that weren't visible at the time, along with a small cracked area that I didn't know about and our contractor didn't communicate during pickup. Overall, the selection and convenience were great, but I would strongly recommend thoroughly inspecting materials in proper lighting before finalizing your choice.

I may do it yourself homeowner, not a contractor, so I need a little help. Apex has a great…read moreselection of products, their pricing is better than any place else I checked, and their staff is very very helpful.

Sky and Lynn know the material very well. Responsive to questions. Selection for both natural and…read moreman made is good.

They did not explain anything about the cut process, or that there would be exposed "rods" once the…read morebacksplash was cut. Literally just found out from the repair guys today (the day before the countertops will be installed) the rods are there to "hold" the HOPEFULLY REAL GRANITE together since it's prefab slabs. Also, their displays are much thicker than what you will be getting. Their lack of communication will leave me stuck with a half a@& job. SAVE YOURSELF THE GREIF AND FRUSTRATION, Go somewhere else....

Pacific Shores has one of the largest selections of full slabs in California and they have…read moretremendous customer service. Denise is incredibly knowledgeable and she and her team will go the extra mile to make sure you find the right stone for your project.

Good selection of stone to choose from including some unique patterns. I thought I wanted white…read morewith light veins of grey, but I changed my mind when I saw a multi colored slab. Denise was knowledgeable and patient while we made our decision.

I recommend the Patio Kings of Fresno CA solely for completed product workmanship and the work…read moreethic of the installers and delivery staff. I have a new patio cover installed last week that I am pleased with. Much like several of the reviews already posted, I found communication and accuracy lacking in office-to-shop staff. The initial project bid was conducted in a thorough fashion by Richard who did respond via e-mail to my inquiries about changes to the initial contract. However, it took two rounds of communication with office staff to get a signed copy of the contract change agreement. Shortly after contracting for a patio cover, I received a lengthy e-mail with attachments from the 'production manager' which contained conflicting information about the delivery of materials. I had scheduled other work to be performed on my property contingent upon the delivery [date] and installation of this project. I received a call a day early that materials were being delivered but was unavailable to pay for the materials. I explained this to the driver who was courteous and understanding about the miscommunication. We agreed that I would mail the check since the miscommunication about the delivery date was "on them". I called the production manager to inform her of this and she had the audacity to argue the conflicting communication with me. Fortunately, I was where another person heard this conversation. I confirmed the installation date with her to make sure that was correct. I received a call from the installer on the first day of [expected] installation informing me that he could not come that day. He did arrive the next morning as promised and immediately saw that not all materials were delivered. He made calls and had the remainder pieces delivered a couple hours later. There was still a slotted panel missing, however, which meant he would not be able to complete the job that day as he'd intended. Luckily I had cleared my calendar for the following day in case of any further issues and was glad I did. The installer's frustration with the inefficiencies put on him was palpable, but he was courteous and respectful toward me the entire time. He stayed in communication with me and let me know exactly what would occur next in the process to correct the order and delivery errors. He stated several times that, regardless of the mistakes made before him, his main concern was my satisfaction and that I be happy with the final [installation of] product. The patio cover has since been cleared by the city building inspector. Life is good. Commendation to installers Enrique and Adrian for doing what they said they would and doing it well! PROS: Courteous and respectful delivery and installation workers, product quality CONS: Poor communication, delays, poor/no follow up, poor customer service, expensive

Beware!!!! The Patio Kings/ RFMC Construction took my money…read moreand disappeared. They won't answer phone calls- the mailbox is full. I went to their location and the doors were locked. It's a shame because I was a return customer. Avoid at all costs!!