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    Koutsky Kevin MD

    1.0 (1 review)

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    6 years ago

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    Elmhurst Orthopaedics - Elmhurst Orthopaedics

    Elmhurst Orthopaedics

    3.0(4 reviews)
    0.0 mi

    I second the first review! Dr. Rawal performed arthroscopic surgery on my right knee in May. I ran…read morethe Chicago Marathon in October. In case you didn't read that right, let me restate... Less than 5 months after having knee surgery, I ran a marathon. That's right. Dr. Rawal IS incredibly gifted. My scars are minimal and he clearly got me back to running in an unbelievable amount of time. Dr. Rawal is not much like others in his profession. I never waited more than a couple minutes in his waiting room (what??? Yes, I am sure I'm talking about an orthopedic surgeon). He spent time with me explaining my diagnosis, showing me the MRI images, answering my litany of questions, allaying my fears and truly caring about me. He also got me in for my first preference of surgery date. On my surgery day, he calmed me down when my anxiety began to kick in. He also showed me pictures from surgery both in recovery and again in my follow-up visit. I couldn't have been happier about my experience with him at the Hinsdale Surgical Center. I highly recommend and endorse Dr. Rawal for your orthopedic surgery needs. You will not find another surgeon as customer service oriented AND talented as him!

    Very highly regarded Orthopedic Surgeons, deservedly so…read more Very close to Elmhurst Hospital's new location near Roosevelt and York Rd. Very effective and courteous office and nursing staff. I'm sure that all of the surgeons are outstanding in their specialty. Dr Rawal is the bomb. This man's skills are outstanding if not gifted.

    Hinsdale Orthopaedics - Hinsdale

    Hinsdale Orthopaedics - Hinsdale

    2.4(104 reviews)
    3.7 mi

    Dr Tauschen Performed a partial knee replacement on my right knee. My recovery has been helped by…read morehis daily text messages about recovery, discomfort, expectations. The quality of my care has been above outstanding. Doctors office staff has been extremely helpful, available and compassionate. I cannot recommend this practice highly enough.

    I took my mother to see Dr. Jason Shrouder-Henry and his team, and they were very accommodating and…read morenice. He recommended that my mom undergo an MRI before addressing her other concerns. Fortunately, they had an MRI available at another location. However, when I went to see the scheduler to schedule my mom's MRI, that was where we experienced the most disservice. The scheduler assisting us was Sara, and she was the most condescending, insulting, and arrogant person I have ever met. First, she called my mom's name, and I told my mom that I could speak on her behalf to get the appointment scheduled. Sara replied with an annoyed tone, "I need the patient. I have questions for her to answer." I explained that I handle all my mom's scheduling and that she gives me full consent to assist her. Sara responded, "Why do you know all her history?" So, I asked my mom to come up just to get it over with. Then, Sara asked if my mom spoke English, and my mom answered "Yes." Sara responded with an insulting look and said, "Do you speak English... WELL?" My mom pointed to me and said she would tell me if there was something she didn't understand. Then, Sara asked my mom what her primary language was, saying it was needed to arrange for a translator. She continued asking question after question, which both my mom and I answered. Afterward, Sara asked, in a condescending tone, "Are you going with her to the MRI appointment?" I said yes, and she replied, "Okay, because I don't know how good our translators are." Then, Sara said the earliest appointment she had available was on the 28th, which was a Friday. If that didn't work, she had Saturday available. I told her I would prefer Saturday, as I work Monday to Friday from 7 a.m. to 4 p.m. She responded in a condescending and insulting tone, "No, not Saturday. Erase that. She can only go Monday to Friday because she needs a translator." I explained that my mom understood the language, but Sara insisted, "No, she needs a translator. Forget I said Saturday. She cannot go on that day." I reminded her that I would be accompanying my mom, especially since she had asked if I was going, as she wasn't sure how good the translators were. Despite this, she insisted that my mom could not go on the Saturday appointment. I finally told her to forget it and that we would go with an outside provider who could accommodate us on a Saturday. I don't understand why my mom couldn't go on the Saturday appointment when I can translate for her. It wasn't my mom's first time having an MRI--she had previously had MRIs of her brain and neck. I don't understand why she was making such a big deal out of it. I thought Sara would help us make it work, but instead, we felt mistreated and insulted by her actions and words.

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    Hinsdale Orthopaedics - Hinsdale
    Hinsdale Orthopaedics - Hinsdale
    Hinsdale Orthopaedics - Hinsdale

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    Koutsky Kevin MD - podiatrists - Updated June 2026

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