PLEASE! PLEASE! DO NOT TAKE YOUR DOG TO NOAH'S BARK AND PURRS!…read more On 17 May, at 8:55 a.m. , I took our little 18 month old Shih Tzu/ Bichon Frise' mix, to Noah's Bark and Purrs to be groomed. He was matted but not horribly. I was told by Stormy that he would have to be shaved down, and i was also asked to sign a waiver, because shaving mats can cause or reveal injuries. Stormy stated that pictures would be taken to show how he was matted, after being shaved. At 1:47 p.m. , I texted to see how our little fur baby was doing, Stormy replied that he was doing well and that they would call shortly. After being notified to pick up our baby, when arrived Stormy came out later and began showing me the pictures. Not one time did she mention his injury, as she was scrolling through the pictures, I saw the pic with our baby and a bloody cut on the left cranial region. She explained that this happens when a dog is matted and gets shaved. Then, she brought out our little fella. He had this glue substance over his cut and it was still bloody around the area. She stated that she didn't realize that she had injured him because he didn't make a sound. She stated that our little baby was okay and that I should take him home and let him rest, because she had spoken with the Vet about his injury and that the Vet instructed her to cover our little fella with the glue substance. We later learned that the Vet was not working, but has been retired for several years. I told her that I would like for our fur baby to be seen by his Vet, to take a look at his injury. Stormy stated that it was not necessary; because he's going to be fine and that I would incur a Vet bill. I don't understand why she said that she didn't hear him make a sound when he ended up receiving 5 stitches- believe our poor baby yelped with an injury as such. First, I was NEVER notified, prior to picking him up, that our poor baby had incurred an injury during grooming. I did not realize he was injured until I saw the pictures. Secondly, Stormy made excuses that this is something that happens, and she never did apologize- only more excuses, and how she has 20 years experience. Thirdly, if it was a serious injury why would she called a Retired Vet for instructions and why wasn't we notified. Upon leaving Noah's Bark and Purrs, I immediately went straight to our baby's Vet, despite Stormy suggesting that I take him home to rest, upon arrival, his Vet, I explained what happened and they took him immediately and begin treating him. He was clipped and clean around the area, and soak the glue to remove it. Not to mentioned, our baby required FIVE STITCHES! We are so furious as to how this occurred from shaving a matted pet, and he was not severely matted! If I taken our fur baby home, he could incurred a serious infection and GOD knows what else. He also had a temperature of 101. I'm positive it was from the injury and stress which Stormy and her 20 years' experience incurred.

This place is so good to my cranky little dachshund. They are definitely dog people here. They were…read morevery understanding and accommodating to all her quirks. She responded well to the kind staff. The place itself is in an older strip mall, and when you walk inside it's quite spacious -- absolutely no stacked crates, and they clean often. They even washed Coco's bed and blanket for her. I will certainly be using them for future travel dates because I know my dog is in good hands here.

I took my boy Darby to this Groomer last Friday and I'll not be returning. They did a great job…read moregrooming Darby but when he came home, his eye was cut on the corner. I wish I could post the photograph's of it. I had to return last Saturday to pick up Darby's collar, because he wears a harness, they accidentally forgot to put Darby's collar on. I told them about the cut. They told me, "Oh yeah, I should have mentioned it. I believe it was a scab." Darby has never had any scabs on his eyes ever. I wash his face all the time. Now a week later, I just left the vet, who confirmed it was a cut and my boy needed antibiotic cream/eyedrops. Now $80.00 for the groomer and $80.00 to the vet today and Darby has to go back to the vet next week.

I'm so glad I found this place. They were so accommodating of my corgi (who er, is not fond of…read morebeing groomed AT ALL and gave them a lot of attitude) After rolling in all the dirt, dead bugs, poop and god knows what else in the yard, they got him cleaned and fluffy again.

Treated my fur ball of love like she was There family,…read moreexcellent clinic thank you! I will continue to take my dog to Companion Hospital.

They don't consult you before trying to do a blood draw they just do it! My poor cat! I did not…read moreauthorize it and they just did it and when she was brought to me she was terrified and they couldn't even do it! She had high blood pressure and they have an old school style so they didn't get a proper reading and she was extremely stressed! They then over prescribed blood pressure meds that made her worse and ended up taking her to another vet where it was discovered her blood pressure was too low from being over prescribed!!

Awesome dog daycare , boarding and training. Our dogs love…read moregoing to Mercies, they get so excited when I park. The staff is excellent with our large dogs. We never have had a bad experience here. They treat the dogs like family. I have also taken advantage of Max the dog trainer. We have done group classes and in home class. The classes have made a big difference with obedience and behavior training. We will continue to support Josh and the staff at Mercies, try them out! You will not be dissatisfied.

We have bern staying in Fort Walton Beach for several weeks with our Australian Shepherds. In our…read more"neighborhood" we noticed Mercy's Stay + Play dog boarding, daycare, and grooming. While our pups are not the doggie daycare type, they were stinky. I stopped in and spoke with the owner, Josh. I was impressed with his passion for his business and his knowledge of the Fort Walton Beach area. After talking with him, I completed an information sheet on the dogs. It was great to see the vaccine records checked before the dogs could be groomed. Kaylee, the groomer, called me and we scheduled the appointments. Over the phone, Kaylee was so personable. In person she was so professional and positive about our dogs. When we picked them up, the dogs both smell good and are SOOOO SOFT. If we lived here, Kaylee would be our groomer! Thank you Josh and Kaylee. We are happy that we found Mercy's Stay+Play!

Been taking my cats here for years to get them groomed. Very friendly staff. They do a great job…read moregrooming.

Recently took my tripod Yorkie for grooming. New to area and based on online reviews decided to…read moretake her to The Animal House for grooming. She is a 10 year old who has been groomed regularly her entire life with only one incident of injury (a cut in between her paw pads). All groomers have consistently praised her for being a sweet dog and a pleasure to groom. Dropping her off found facility appearance and greeting was pleasant. When I picked her up the owner advised my dog was kind of squirmy during grooming. Immediately upon returning home she began persistent licking and chewing all over her body and it was obvious that either her skin was very irritated or she had possibly picked up some fleas. Upon inspecting her I found she had multiple clipper burns on her belly and on the insides of her rear legs. Also noted her hair cut was pretty choppy and overall it did not appear she had been groomed by an experienced professional. After 5 days of the constant licking and chewing I took her to the veterinarian to see if it could be determined what was causing such terrible irritation. Vet believed she was having an allergic reaction possibly to the shampoo as when she examined her closely found raw spots all over her body but no visible evidence of fleas so she put her on a 15 day course of prednisone. Now after 7 days of prednisone she is much better. Vet expressed that maybe she shouldn't be groomed there anymore. Based on the poor quality of cut, multiple clipper burns and such serious skin irritation I don't believe we will be using this groomer again.

I've taken my elderly husky and my Belgian Malinois here multiple times and just cannot in good…read morefaith recommend bringing your dog here. I have multiple complaints so hang tight and buckle in for the ride. 1) Every time I've picked up my Husky she is still damp after being there all day and smells like vinegar. I'm aware that a vinegar mixture is used on dogs with dense coats like my dog to help them dry, but there's never any warning or heads up that she's still damp until I touch her. Not to mention, the vinegar smell is so strong sometimes that I end up just re-bathing her and blowing her out myself. 2) My husky's nails looked like someone took the dullest nail clippers to her nails every time she's gone; they looked awful, splintered, and multiple had blood on them and around her toes. I could tell they tried to clean her paws after cutting her quicks but there was still blood residue around her toes; I'd 100% have preferred being told that her nail trim couldn't be completed rather than her nails looking like butchered tree limbs. I am aware she's difficult for nail trims which is why I learned how to properly cut and Dremel her nails myself if needed. 3) When I brought my Malinois in I'd asked for a bath, nail trim, and deshed... Super simple and I know she's fantastic for grooming. When my husband picked her up and brought her home he told me that they did not do her deshed because "she didn't need it". I just found that crazy because she had CLUMPS of fur falling off of her which caused me to need to brush her out for over an hour to get the loosened fur mostly off of her. Then there's her nails... which didn't get trimmed and I had to do myself. Well, I'll correct myself, she had a total of maybe 8 nails that got the very tips clipped but the rest were clearly untouched. Even the nails that did get trimmed needed to be cut more because they were not nearly short enough to actually have maintained the length; when properly cut, her nails don't click clack on my floors but they sounded like tiny hooves on concrete. 4) Then there's the pricing. My Malinois - $60 and then my Husky is double and usually cost us around $120, but the cost fluctuated for my Husky and had cost me nearly $200 at some points. Same services with no price change explanation. I don't mind paying a difference with my dogs or based on how dirty/difficult they are, or based on their coats since they are very different along with their personalities. However, these things need to at least explain to me why each one costs a different amount. 5) For my last straw, my husky always acts SUPER tired after grooms here. I chalked it up to her being old but then when I brought my Malinois in and she slept for 2 days straight, something was not right. I've never seen my Malinois so tired she could barely stand - let alone sleep for so long and not want to train or be around me. She is a Velcro dog and, for anyone who has owned or been around a Malinois, you know they generally don't act tired like that whatsoever. Overall, there's just a consistent pattern of not communicating to us, not completing services that we asked and paid for, poor quality of services rendered, and concerning behavior changes with both my pets that have permanently turned me away from this grooming service. I've worked in the dog industry for years, both in shelters and at pet boarding facilities that offered daycare and grooming services so I know what type of care my dogs should receive and how clients should be treated. In no way should I have to re-groom my dogs after paying for them to be properly groomed or to worry about my pets welfare while they're supposed to be receiving a simple grooming service. This is not it and I hope that these issues with other clients either aren't happening or do not continue to happen.

Dog Gone Cute did a great job fitting my fuzzy family in on a busy Sunday! The kids look great and…read moreclearly feel so much better. Our furry friends deserve a spa day once in a while and everyone there was great! I will definitely be back. (Just a addition note, I came in while my Spitz was still being groomed. Him and my Pom have been through a lot emotionally the last few months with changes in our family, so they have been extremely close. It sincerely made me happy that when I came in, they were both together. I know that made them much more comfortable. Just a extra level of care you don't always see. Thank you DGC.)

Wow, where do I start? First Dr. Caitlin Walters Passaro is such a caring and dedicated kind human…read morebeing. She is very understanding and always answers any questions you may have, and if she doesn't have the answer she will find it and get back to you. I am so grateful to the team at [Friendship Veterinary] for their incredible kindness and thoughtfulness. After my beloved bunny, Twinkie passed on 3/21/26 under the care of another clinic, (my bunny had GI stasis and had to visit the ER hospital in niceville since this happened over the weekend) they sent a heartfelt letter of condolences and flowers. Their compassion and understanding during such a difficult time meant the world to me. They treated Twinkie like family, not just a pet, and I will always be grateful for their caring hearts. I would highly recommend Friendship Veterinary to anyone with pets especially exotic animals! Thank you once again.

Where to start?? I have 2 Dachshunds. I had recently moved…read moreto Fort Walton Beach so was searching for a new vet. I had heard good things about Friendship so I decided to give them a try. I've been going there for almost 7 years and in the beginning it was great. The front desk staff is amazing. I have never had an issue with any of the vets, until, Dr Matheson!!! I have had a very sick dog for a month! I put a call in to Dr Mathison 2 weeks ago! She has yet to call us back. I called the next day because we had not heard from her. she was off for 2 days so we were put in touch with Dr Real. He is a great vet! very kind. Forward 2 weeks. Still dealing with a sick dog. I Called yesterday ant 8:27 AM and unfortunately Dr Real is on vacation so the receptionist said she would have Dr Mathison call us. Still nothing!!! My dog is sick! She knows this because she has been involved the entire time with the situation . We have run every test they have asked us to. Still no solution. Called and spoke to the receptionist this morning because we never heard back from Dr Mathison and she informed me that they have 72 hours to return your call. So, if your animal is really sick, 72 hours could be the difference between life, and death. Also, we put a call in to her 2 weeks ago and still haven't heard back from her from the first call!! Im not saying I wouldn't recommend Friendship because I'm sure the other vets are good but I ABSOLUTELY would not take a sick fish to Dr Mathison!!! She obviously doesn't understand just how important people's animals are to them. I will be looking for another vet. I think the way she handled this situation is unacceptable and she should perhaps learn the meaning of compassion!! I will also be contacting Corporate as they should be made aware. This experience is completely unacceptable and could have turned out so differently with just a phone call!! One single phone call!!!