Dr Hana is the best doctor in Hemet. I have lived in Hemet for 19 years and have had some really…read morebad experiences from most of the Doctors here. I retired and have Medicare which, concerned me. I wish I would have known about her sooner She really cares and listens. I would recommend her 100%. Her office staff are just as amazing. I don't normally do yelp reviews but she deserves to be recognized along with her staff.

My wife and I feel very fortunate to have found Dr. Hana…read more She has been everything we hoped. Personable and professional. When she is in the room with you...she is in the room with you. Focused and involved with you and your concerns. Great listener and engaged in the moment. My wife developed some issues with losing feeling in her hands. Dr. Hana stayed on the issue til the issue was corrected with very needed minor surgery. Now my wife has total use of her hands. Problem solver. We could not be happier.

Dr Adhikari Is amazing My daughter loves her and she is…read morevery thorough. I highly recommend

This is a very nice clinic. The waiting area is small, but that's okay. It's cute with a little…read moretable for the kids to color with coloring pages and crayons provided by the office (it's the little things, right) and several chairs for seating plus a television for your wait. The staff are nice and the doctor approachable and helpful. The rooms to be seen are also cutely decorated and everything is very clean. We also recently had to be seen for a quick referral to an ortho for my little one with a broken wrist and they got us in that same day. Excellent!

I love Dr Heather Huges. She actually sits down next to you and listens. I recommend her. She is…read morethe best!

Dr. Heather doesn't know how to do her job, according to PromiseCare. A referral authorization was…read moredeclined by PromiseCare because a number of diagnostic steps that should have been performed by Dr. Heather were not performed. I had to file a grievance with my insurer and win an appeal to get the referral I requested. Patient care should not be delayed because a doctor doesn't know her job. She told me to find a new PCP when I complained.

Avoid this medical group. They are completely unprofessional and uncaring individuals. My son broke…read morehis leg and dislocated his ankle. They kept him waiting over two weeks to even get him scheduled for surgery. Then they changed the location of the outpatient center. Twice! I called the referral department and their response was they would work on it on Monday. Unreal. The lack of compassion and their lack of empathy is despicable. I called my insurance, changed medical groups and my son had surgery four days later with the new medical group. If you live in this area Sharp Graybill medical is the best in the area. They are quick, efficient and caring. Avoid Hemet like the plague. Wretched group and wretched people working there.

How Hemet Community Medical Group (HCMG) ripped my 85-year-old Mother off…read more She was hit by a car while walking in Hemet. An ambulance took her to the hospital (Hemet Valley Medical Center) which was 2.3 miles away. The invoice for her accident was 4 pages of hundreds of line items which I didn't understand (doctor stuff) but I did understand the ambulance charge which was higher that her $200 deductible from her supplemental insurance with SCAN. HCMG has 3rd party agreements for emergency care including an agreement with Hemet Valley Ambulance which overrides any insurance that the patient has (and pays for). When I mentioned the ambulance charge to HCMG, they said she agreed to the charge before accepting the ride. My mother doesn't remember this as she was in pain and confused. Who would require a signature before taking them to the hospital? Hemet Community Medical Group. What a sham. Again, I have no idea if the other line items were also outside the coverage of Medicare and her supplemental insurance. But I do understand how important it is to get medical attention asap. Both her supplemental insurance with SCAN and Hemet Community Medical Group rejected my appeal on her charges. Be very careful with Hemet Community Medical Group. I would avoid them, if possible.

McKenzie is gone but the same rude and nasty staff is there. Making an appointment with the new…read moreDoctor would have meant a $175.00 office visit. I said I wasn't a new patient because they have all my records and they said too bad you have to pay anyway. they literally said "Too Bad". Now they are asking a lot of money to transfer my medical records to a new Doctor.

Dr McKenzie was so neat, he will be missed, He always came in with summary notes so he was…read moreprepared, didn't only but stare at a computer screen and actually had eye to eye contact. He had a way that made me relax and put me at ease His sense of humor will be missed His throughness needs to be the standard His prepration needs to be taught His calming manor needs to be incorporated into every medical office Bob

if you want to stay alive, don't go to anyone in this group!!!! had more than 1 doctor prescribe…read moremedication that could have killed me because it interracted with other medication i was on!!!! they must not check the computer before they prescribe. stay away!!!!!!

If I could give less then one star I would. I went in after not having insurance for over 20 years…read morewith insurance. When I called to make them to make an appointment gave them my insurance, I have a PPO they take my insurance I have, nothing said about being a large cost. When I get there they tell me it's $150 for my appointment because I have a deductible. Now a month later I'm getting a bill that I owe another $198 for the appointment. I called the office and ask how much a cash payment is $150 for a first visit $120 after that. I tried talking to billing and because I have insurance with a deductible that isn't covering the appointment it costing me over twice as much to be seen as if I didn't have the appointment. I went to this appointment only to get established with the Dr. and get paperwork to have general blood work. The Dr. I saw was rude and also didn't order the certain blood tests I had requested so I had planned on not returning to the office before I found out I was being grossly overcharged.

After I posted my original review, I received messages on Yelp about what happened. When I called…read morethe office to speak with Maryann -- the same person who was messaging me -- I was told by Rachel over the phone that Maryann refused to speak with me. Rachel claimed that my mom confronted a staff member and demanded to know if her forms were filled out, at her daughter's school,When I spoke to my mom, she explained that she calmly asked the woman if she worked at Dr. Ashraf's office, mentioned that some forms had not been filled out, told her to have a nice day, and even shook her hand. That does not reflect the aggressive behavior they are describing. I would also like to point out that it is highly unprofessional for a medical assistant to claim she was "confronted" by a patient when, in reality, she was spoken to politely. If my mom had actually confronted this woman the way they're claiming, wouldn't teachers or staff have stepped in to de-escalate the situation? And wouldn't others in the pickup line have heard or witnessed this supposed 'rude confrontation'? It doesn't make sense that something like that would happen publicly without anyone else noticing or intervening. Misrepresenting a simple, respectful interaction as something hostile is concerning and raises questions about honesty and accountability within the office. What is even more troubling is the inconsistency in their stories. Rachel said my mom was called into the office, while Maryann stated on Yelp that my mom showed up rude and was confrontational and going back and forth with staff. Those are two very different accounts. If she was called in, why portray it as though she stormed in angrily? Rather than showing empathy or taking accountability, the office chose to argue and present conflicting narratives. A simple, professional response acknowledging our experience would have gone much further. Unfortunately, this entire interaction has reinforced our concerns about their communication, professionalism, and integrity.

Most through Dr I have ever been to. Yes she asked lots of questions and took a complete medical…read morehistory, reminding me of issues I had even forgotten I had. So helpful! Thank you Dr Ashraf

I have been in and out of the hospitals for 2 years. I had a heart attack and missed some appts but…read morethen I met a good N/P and went and told the office how good she was and the fired me. All for missing appointment.

I've been here several times since moving to Hemet. The location is ideal for me, and I love that I…read moredon't freeze every time coming into the office. I hate how I have to wait an hour almost every time, but I blame the patients for that. This is more of a senior/retired community, so they ask more questions and have more issues. It is just frustrating having to wait. I like the doctor. This doctor is a general practitioner and accepts Atena insurance. She is a straight shooter. No BS and I like that.

The Nurse practitioner took her time in conducting the first time assessment for new patient. Great…read moreexperience as a new patient. Unfortunately, I will no longer be able to get my medical services at this time due to change of insurance .i highly recommend this place !!

Dr. Georgiana Miller is an excellent practitioner. I had an appointment with her yesterday. She is…read morean excellent listener and is adept at questioning and finding solutions. She has a sweet and caring manner and genuinely cares. She wondered why I would travel so far to see her and I will say it 100 times it is worth the drive to be treated with respect and care. The medical field is, sadly, lacking compassion these days. Every person that works at this location is of the same genuine and caring caliber! Vanessa at the front desk is delightful and all of the medical assistants as well. When you find a Dr. and staff that treats you with compassion & respect, it doesn't matter the distance.

I guess if you're desperate and in a pinch this might do but otherwise I'd suggest you avoid it!…read more You're unable to actually call this office, you must go through a "call center" all the time, no matter what and good luck getting a call back. I went there for one purpose to get a couple prescriptions I'm on renewed, one is for HRT, the other for migraines, nothing earth shattering. I asked the NP who saw me if she thought perhaps she should do a pelvic exam, but she said no, I dont think its necessary, and I havent had one in a decade by the way! She then told me she'd call in my prescriptions. I didnt worry about it for months because I still had refills left from my old doctor, but recently when I tried to see if they were there I was informed they had never called them in. I then contacted the "call center" for help to contact the NP I'd seen to find out if she could NOW call those in. Nobody called me back. Today, I called again, only to be told that "she said" she wouldnt be calling those in at all! No explanation. When I asked WHY they thought I'd come in months ago to see her and discussed refilling those prescriptions with her, I got nothing. So, they got my money for the appointment, and I got NOTHING for that money. NOW I have to go try and find someone who can see me fast before my prescriptions run out entirely, you do NOT want to stop taking Emgality suddenly trust me, and yet nobody in the Neighborhood Healthcare seemed to actually CARE!

I've been a patient with Neighborhood Healthcare in both Temecula and Riverside for about 19 years,…read moreand I can honestly say they've consistently provided excellent care. Over the years I've seen several different doctors, and every one of them has been knowledgeable, respectful, and quick to provide what I needed -- whether it was a doctor's letter, a referral, or follow‑up care. I've had occasional delays with referrals being processed, but I've recently learned that most of those issues were on the IEHP side, not Neighborhood Healthcare. Compared to other clinics I've tried, the difference is huge. I even tried UCR Medical Clinic, and after three separate appointments I still couldn't get a single referral completed. I ended up returning to Neighborhood Healthcare because they've always taken care of me and actually get things done. After nearly two decades as a patient, I can say they've earned my trust.