Ryan is the best mechanic I've ever got to work with. When I got a flat tire and had no spare, he…read morewent above and beyond to make sure I was able to get back onto the road. I was a last minute customer and he still made sure to walk me through what all my options were and what I needed to do, which extended past what his shop would be responsible for. Not to mention he had great diligence in his communication which I often don't receive from other mechanics on the mainland. I cannot recommend this shop enough. The service quality is the highest you will get.

My car air conditioner went out. Ryan was able to see the car the day I called. Fast diagnosis…read more Clear on options. Knowledgeable and responsive. So nice to work with a mechanic that responds when called, is clear on what is being done and how long it will take. Ryan will go the extra mile for you. Really appreciate it! Mahalo Ryan!

Good people. Efficient, knowledgeable and friendly. We take our vehicle there, after disappointing…read moreexperiences at other places. They are the best around.

They want to charge me for an Inspection ; before they can give me any kind of Quote for Front…read moreBrakes pads n Rotors on a Toyota Tacoma. A simple quote that most Auto places can deliver; They insisted to have me pay for inspection just so I can get a quote. Too hungry for $$$. All other Auto Repair shops I called had no problem providing a Competitive Quote.

The person we spoke to on the phone was extremely rude and unprofessional. We were simply trying to…read moreask a few questions before bringing our car in, but the conversation left a very bad impression. Customer service matters, especially when people are trusting a business with their vehicle and money. Based on the way we were treated over the phone, we decided not to move forward with this shop. There are plenty of other auto repair places that are respectful and value potential customers. Unfortunately, this experience made us feel unwelcome and uncomfortable from the very beginning.

Love the folks there and the quality and fair pricing for top notch work is what it's all about.read more

My 1997 Toyota Previa van came to a grinding halt and had to be towed to my "regular" auto repair…read moreguy who diagnosed the problem correctly - the accessory drive shaft - but he said he couldn't fix it. I went online and found Derek Stark's website. Derek describes himself as an "honest auto repair mechanic with over 35 years of experience." Derek went to the trouble of looking at my vehicle at the other guy's shop. He gave me a 'ball park' $$$ and I really trusted him from the get-go so I had my van towed to his shop in the old Lihue Industrial Park. A day later he called with a confirmation of the diagnosis and two days later he had found the needed parts and gave me a detailed quote of costs for parts, shipping and labor. A week after that I got my van back and the bill was EXACTLY what he quoted. THIS GUY IS GREAT!!! I highly recommend him to anyone looking for a good, honest auto repair guy who knows what he's doing. He's my go-to guy from now on.

From the owner: Starks Auto Repair is family owned and operated. We've been serving Kauai for 14 years. We work on…read moreall makes and models, including diesels. Brakes, A/C, Blown heads, starters, alternators, radiators.....Basically, if it's broke, we can fix.

The girl who pumped my gas - Michelle- didn't turn and lock the cover on my gas tank…read more I had realized it after I had come home from a day of running errands and I could smell gas. I opened the fuel door to discover the lid was not tightened at all on my gas tank. Sooo pissed.

Full service, a lil bit weird. Been a while since we've been to a full service gas station. LoL…read more Woman who serve us at that time seems to have a bad day. Oh, oh. I can tell by the expression of her face. No greeting, no smile, no friendly ambiance, in short no Aloha vibes. So slow & at that time we are racing our nerves to be on time to return baby Je. When I handed her our plastic she had a total poker face. Only two pumps available in this gas station and she also served the other in the front. They keep on talking with the driver maybe they're friends I don't know but it annoys be a lil bit. Like come on lady! Anyhow, this woman took a couple minutes to hand us back our plastic & our receipt. Good thing we have this lil amount of patience to say anything. We tried to be firm you know. LoL. If you guys are not in a hurry, that's fine. But if you don't have the patience better go find other station or better on a self-service gas station. That would be a lot easier. Mahalo & happy juandering fellow yelpers. @hello.juanderpinay www.juanderbandit.world

The clerk there was very rude, During his wait to access an available diesel pump, my husband was…read moreunexpectedly confronted by a Shell employee, identified as being engaged in cleaning duties nearby. This employee, without discernible provocation or justification, engaged My husband in a verbally aggressive manner. The confrontation escalated to include explicit threats of denying service and involving law enforcement. This unprovoked display of hostility was deeply disturbing, leaving my husband in a state of considerable consternation and feeling disrespected

Good stop to refuel, wash, and vacuum your rental car before returning it. Tip though, no more…read moremanagers special on the wash :( you used to be able to fill your car with a minimum of 8 gallons and get a wash for 99 cents! But alas, it is no more.

Ryan was amazing! 10/10 recommend. Wonderful service! We called him on a late notice and he was…read moreable to attend to us promptly.

Ryan was fantastic! Great guy who gave us his personal vehicle to travel the island for the short…read moreperiod we had for one day because we were on a cruise! He ever drove us back to the ship after our rental! Great down to earth dude!