Walked through the house to get information to provide an estimate. He said he would send over the…read morequote within a day but he never sent jt. I sent a follow up asking if he was going to and he said yes, but it never came. I don't mind if someone doesn't want to take a job but should just say so, so we can all move on.

The flooring expert, takes his time and does a custom job that looks fabulous! price. We definitely…read morehire him again.

I would highly recommend Vic's for flooring and counter tops. My experience with them has been…read moregreat. I searched so many places for the right flooring and the right counter tops and they have an amazing selection. Their installers are great and so friendly that do the flooring. They did a wonderful job, even with how good they cut the flooring for around my jaggedy stone hearth. The counter tops are everything I had envisioned wanting when I ended up having to rip out my kitchen. They had a beautiful remnant piece for my bathroom upstairs. I have an older house and none of my walls are square. They were cut so precise. I would use Vic's again and again!

Vic's retiled my bathroom floor and laid new carpet in the master bedroom. The old bathroom tile…read morewas also used as the baseboard, so that had to be replaced, too. Everything was done neatly and carefully. A few months later, I returned to Vic's to recarpet the 2 upstairs bedrooms, hallway, and install a matching runner on the stairs. They listened to my concerns, confirmed my preferences, and did a great job! I highly recommend Vic's.

Tim was tasked with putting a new maple wood floor in our den that matched the adjoining livingroom…read moreand kitchen. In addition, we reconfigured the kitchen so he had to replace a portion of those boards - some of which had water damage. He did a phenomenal job matching the wood, refinishing the existing floor and the new floor. Maple is not easy to stain as it usually looks blotchy. We couldn't be more pleased with his service and expertise!

Exceptional experience with Jackie- sales. It was clear from the start that she was interested in…read moregetting my business AND providing a great product as she talked me through project details. No nonsense. The thorough and relevant communication let me know exactly what to expect and helped finalize the decision. Matt, Oscar, and Olivia did a great job! They were prompt, courteous, and attentive. It was so fun to see Olivia getting excited with me as the project was finishing up! Overall very pleased! This was expensive but good value. Compared to what I was quoted by flooring companies to cover the basement with LVP, I spent about 30% more and got the basement AND garage done. This included removing the old basement carpet glue (really wanted that GONE not covered!), grinding and repair of severely damaged concrete, the garage stair, the verticals, and all completely waterproof. The crumbling concrete on the garage verticals is so beautiful now! My 50 yo garage concrete looks showroom pretty now. I'm so glad I was able to choose this company, as every interaction I had with them was wonderful and they did fantastic work!

Great job doing my basement floor! I love it! The crew was punctual, respectful of property,…read moreworked fast, cleaned up after themselves, and did a great job. I am planning on having them back out to do my garage!

We recently had Heartwood Custom Floors install new flooring in a previously sunken living room…read morethat we had a carpenter raise up. Dillion was the second installer that we talked to and we were immediately impressed with him. He was very personable and very knowledgeable of his craft. He provided an estimate with a detailed explanation of the scope of work within 2 days after our first meeting. We chose Heartwood Custom Floors over the larger established and well known competitor that we first talked to. The flooring that we needed (ash and cherry) was a special order and was delivered within the timeline that Dillion had given us and the installation began on the day he scheduled. We were told by Dillion that his brother Eric would be doing the install and just like with Dillion we were immediately impressed with Eric. Our flooring needed to installed on a diagonal to coordinate with the rest of the 40 year old flooring in our house and it needed to be done within a cherry wood border. Diagonal install is more tedious and time consuming. Eric got right to work on the project and after many hours of hard work the new wood was perfectly installed. Eric was conscientious about the color of new wood looking as good as could be with the surrounding older floor and showed us 6 different stain possibilities, one of which was custom blended and was just right. Eric also refurbished a cherry border that was in our dining room without having to redo the rest of the floor in there. Our project was completely done within the timeline provided to us. We couldn't be happier with the final results. We would not hesitate to use Heartwood Custom Flooring again and highly recommend them.

As you can see from the previous reviews, Dillon is the person you want to reach out for your floor…read morerefinishing job. I had a great experience with Dillon. He was responsive, prompt and communicated clearly. He was on time every day of the job, and he finished the job in the time allotted. His prices were competitive. The work was beautiful. He did two rooms with 120 year old Birds Eye Maple floors and they look great and should stand up a long time. You will not go wrong hiring Dillon.

Adam is the best! We had just moved to Port and had a plumbing issue at our kitchen sink. He came…read morethe same day to fix it. Very kind and knowledgeable.

Thank you, Adam for saving the day!! My husband and I had the unfortunate task of finding someone…read moreto re-do our primary bathroom after the first contractor failed twice to do it correctly. I found Adam after an exhaustive search online and he did NOT disappoint. He is professional, competent, and highly skilled in his craft. I can't recommend him enough !

If you want good prices, service and attitude give them a call. They will do what it takes to make…read morea customer happy.

Excellent, friendly customer service! Wood flooring delivery was accurate and arrived during…read moredelivery time frame.