Rudest phone call/person I've ever experienced when reaching out to someone for to give them…read morebusiness. He insulted me numerous times after I stated I had other bids (all without giving me his prices or any professionalism) and hung up on me. I will certainly will be vocal to the community to avoid this place.

From the owner: We provide high quality flooring services for owners of residential and commercial properties in…read moreOconomowoc, WI, and the surrounding areas. We have been in business for over 15 years and know what it takes to offer the best services. We source our products from industry leading manufacturers and our experts install them with a high level of expertise. Krause Flooring Service in Oconomowoc, WI is insured for your protection. Our services include flooring, tile installation, new carpet installation, commercial flooring, and commercial vinyl flooring. We strive to meet customer expectations at first delivery. We are reliable, honest, and always on time. We are an owner operated family business that treats clients like family. We offer free estimates and competitive prices. Our goal is providing the highest quality service with 100% customer satisfaction. Call Krause Flooring Service in Oconomowoc, WI at 920-988-0076 to discuss your flooring needs with our experts, to schedule an appointment with us as well as to find out more about all of our available services.

I would highly recommend Vic's for flooring and counter tops. My experience with them has been…read moregreat. I searched so many places for the right flooring and the right counter tops and they have an amazing selection. Their installers are great and so friendly that do the flooring. They did a wonderful job, even with how good they cut the flooring for around my jaggedy stone hearth. The counter tops are everything I had envisioned wanting when I ended up having to rip out my kitchen. They had a beautiful remnant piece for my bathroom upstairs. I have an older house and none of my walls are square. They were cut so precise. I would use Vic's again and again!

Vic's retiled my bathroom floor and laid new carpet in the master bedroom. The old bathroom tile…read morewas also used as the baseboard, so that had to be replaced, too. Everything was done neatly and carefully. A few months later, I returned to Vic's to recarpet the 2 upstairs bedrooms, hallway, and install a matching runner on the stairs. They listened to my concerns, confirmed my preferences, and did a great job! I highly recommend Vic's.

We just finished a flooring project in our home, and I can't say enough good things about this…read morecompany. The whole process was simple and stress-free. Our consultant (Tom R.) came out to our home to measure and talk through our options -- no pressure, no upselling. After that, I went to the showroom where I could take my time looking at samples until I found the right one. Once I made my selection, installation was scheduled and finished within a few weeks. The team stayed in constant communication, and the results are beautiful! What really stood out: 100% communication 100% quality workmanship Completion right on time If you're in or around Waukesha and need new floors, this is definitely the company to trust.

In my opinion, if there is one factor any successful company needs, it is reliable and…read moreknowledgeable customer support. My New Floors Inc. really hits a home run in this department with Max Shaw. Max provided clear concise answers to all of our questions regarding the best flooring to select for our home's main level (a gorgeous Godfrey Hirst Pure New Zealand Wool Carpet) and he made cost effective recommendations for attractive, affordable, yet durable flooring options to use in our rental properties. Our experience with Max was so different than past experiences with "big box" flooring installers. The big box in-store help doesn't exactly inspire confidence in the product knowledge area and their installation "experts" were actually low-paid, unprofessional subcontractors. This certainly isn't the case with My New Floors Inc. Our experience from showroom to install was impressive!

Buyer BEWARE. What was sold to us was luxury vinyl plank floor for the kitchen area. Supposedly a…read morelifetime warranty. Was not installed properly. Floor not leveled correctly, planks separated all over. Sent crew three times to fix it. I could have hot glued it myself and done better. Company does NOT stand behind poor installion practices.

Terrible I would never use them again. We ordered two floors, one for our bathroom and one for our…read morekitchen. The bathroom floor was put in so poorly. They had to redo it new flooring. The kitchen floor, the board separate and they blame it on our kitchen chairs, which have wheels we were never told at anytime we couldn't have wheels on our chairs. They will not do anything to fix it either blaming it on the chairs so now I have a kitchen floor with boards that separate and kitchen chairs with no wheels.

I had the carpeting on our stairs and upstairs hallway replaced by Carpetland USA in Pewaukee…read more Overall they did a great job with one exception. After speaking to several people on several occasions I was finally referred to Emory. He was very pleasant and took the time to fully understand my concern. He was great at keeping me informed and discussing options that would be satisfactory to both of us. He sent Lenny out to take a look at my concern and to do what he could to resolve the issue. Lenny was able to fix the problem in very little time with an outcome way beyond and more favorable then even what I was willing to accept to resolve the issue. Emory send the right person out for the job. Because of their willingness to resolve the issue and the speed in which it was done, I am giving them a 5 star rating. Mistakes happen but resolving them in a kind, professional and positive manner is what I as a customer appreciates and expects and makes Carpetland USA in Pewaukee deserve the best rating possible.

had a large carpet replacement project. looked for good sales help with educating us and helping us…read moremake a good choice. also worked with KERNS for comparison. Picked Carpetland because they were a couple of hundred dollars cheaper. Mistake. customer service is poor, maybe because the workers are part time. Installers laid carpet on the driveway (facedown) for cutting, minimal sweep and clean prep, damaged the paint on three walls, damaged a heat floor register. much more to tell. We loved Mike Kern at Kerns. We should have picked him. our mistake.

We purchased carpet tile and bathroom flooring. The installation was quick and well-done. Owner is…read morehonest and reliable. Keeps commitments. The installers were pleasant and hard-working.

Paul Semenske says what he does and does what he says. He's a craftsman, he's trustworthy, and we…read morecouldn't be happier with all the work he's done on our home, including some emergency work he helped us with after some flooding. A pro's pro.