We have been doing business with IDI for over 20 years, they have always been willing to go the…read moreextra mile for us. From Delivering materials to our warehouse in a timely manner, to always getting us the best pricing around. Looking forward to many more years of great business relationship.

Called to rent a log splitter. Tyler said half a day is $75 (4 hours). I only needed it for less…read morethan 2 hours so I asked if the rental cost would go down. Tyler talked with the manager, Andy, and he said $75 is the minimum but when you bring it back, we can take some off the $75. I rented it for one hour and 10 minutes, from pick up to drop off. I asked for a discount and Andy said our minimum rental price for a log splitter is $75. Wow. It is not so much the money as it is the character reflection. Lack of integrity.

Remember the corner hardware store with a staff that was knowledgeable and jumped in to help. This…read moreis it!

Beautiful, high end kitchen and bathroom fixtures, appliances, lighting…read more Amazing selection of shower heads and sinks.

Outstanding! Chris was enormously helpful, patient, and the whole team made us feel incredibly…read morewelcome when we came into the showroom with our 1-year-old. Chris calmly responded to each of our questions and changes to our order, and we're so grateful for his patient guidance making our big purchase.

I needed a New safety vest, helmet and gloves. I didn't realize how many options were available. I…read moredefinitely found what I was looking for! very clean store and very good service!

Menard's has the worst customer service I have ever experienced. I tried to return a power washer I…read morehad purchased one week earlier. Despite giving them my credit card and the approximate date of purchase, they refused to look up the transaction. I had to go to a self-serve kiosk to retrieve the receipt. They could not repair the washer, informing me that the closest service center was in Sun Prairie, a one hour drive from Pewaukee. The refused to consider a return or exchange because I put gas in it. Of course I put gas in it. I tried to use it. Menard's you have lost by business forever. I will go to Elliot's Ace hardware on Capitol. Even if it costs a little more, their dedicated customer service makes it well worth the price.

horrible service , we bought a lift and a pier from them for 43k and they have yet to complete…read morethere warranty repair. so now we have a new boatlift that doesn't work and on top of that they sent a bill to collections that we never received for $150.74 that was paid for. I'm sending this to my attorney for damages to my credit and not honoring there warrant. definitely don't by from them it will be a frustrating experience . do better lake country barge this is pathetic.

I hired them to put 2 lifts in. Neither lift was deep enough to pull a boat onto. When they were…read moreputting lifts in, I told them it is usually in farther and was afraid it was to shallow. I had to park my boat somewhere else when it arrived because it wouldn't go on lift. After having to move lift further out ourselves, we put the boat on it. Then a cable snapped and ripped through our brand new lift. My husband and I saw a crew members after who wasn't even an employee pull a piece out and spent about 10 minutes trying to put it back. It was a pin that holds a pully for the cable to ride on. When he put pin back, the pully was not in place and was inside the tube. I let them know what happened. They said they don't service my lift brand and that's not how they adjust the legs. I know that's not how they should adjust legs but it's what this inexperienced mad did. It caused about $1,800 in damage to my lift. And then they wanted us to pay for them putting out lift in. When we refused, they sued us. Beware. The owner never contacted me either. He has his office manager email me.

This is the best place to get a great quality Christmas tree for an unbeatable price! We have gone…read morehere for many years and have never been disappointed! Also, I brought my 3 young kids to this location yesterday and Michael was SO helpful! He felt like a lifelong friend! I truly appreciate him helping me throughout the store to get in and out quickly! He was so friendly and knowledgeable. Keep doing what you're doing, Michael! You're a gem to this location and a wonderful asset to Ace Hardware!

Was looking for a certain Traeger smoker for my husband for Christmas. Wanted to try and go local,…read moreso I did some research and found out Hahn carried the model I wanted. So, I sent an email to them and boy am I glad I did! Adam promptly responded and connected me with the store manager, Matt. Matt was a pleasure to work with and the entire process from purchase to delivery was a snap. And not only was it a snap, but the grill was assembled and delivered (right on time by Jerry and placed exactly where I wanted it so it would be a surprise) on the day before Christmas without extra charge. Why would you go anywhere else?!? Can't get that kind of service, or help from a big box store. I would give 10 stars if possible, thank you all for your help!