A true, good glazed doughnut is a wonder to be shared. I was working at a client site in Atlanta with a great group of people and wanted to bring them a little something to show my appreciation. Forget the maple bacon, cereal toppings and all the fancy creations for a minute. Sometimes nothing beats a soft, yeasty glazed doughnut done right. Krispy Kreme knows how to do it. This Ponce de Leon location is my go-to whenever I'm working around Midtown Atlanta. It's a large location with plenty of parking and a fast drive-through. Easy in, easy out, and I was able to grab what I needed and get back on the road. The doughnuts did not disappoint. The team was thrilled when I showed up with a box of classic glazed. Sometimes the simplest things make people the happiest. My one head-scratcher was the milk. I wanted to grab milk to go with the doughnuts, and although milk was listed on the menu, they had none. No whole milk, no 2%, no chocolate milk -- nothing. This was in the middle of the day, so I found that a little bizarre. Doughnuts and milk seem like a pretty natural pairing! Hopefully it was just an unusual stocking issue that day. Otherwise, the experience was quick, convenient and the glazed doughnuts delivered exactly what I wanted. There's something nostalgic and comforting about a Krispy Kreme Original Glazed. Light, airy, sweet and wonderfully uncomplicated. No bells and whistles required. Life is too short not to eat well, travel well or sleep well. Get out there and find your next good meal -- and sometimes, bring a dozen along to share. read more

Krispy Kreme - a neon sign for doughnuts coffee - Coffee & Tea Near Me - Atlanta, Georgia

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I walk by here all the time and it always smells like fresh doughnuts. I finally went in and gave them a try. I got the original glaze donut and it was delicious. It's light and doughy and fresh. The people working there are extremely welcoming and helpful. There's a decent amount of seating to hang out there too. It's fun getting to see the donuts being made. They also have a variety of coffee and lattes. read more

Krispy Kreme - Coffee & Tea Near Me - Atlanta, Georgia

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I placed an online order for a quick pick up, attempted to use the drive-thru where I was directed to go inside (despite the fact there was no line). Went inside and waited 15 minutes as the second person in line. The poor guy behind the counter was getting NO help from any of the other employees - including the woman who told me I needed to go inside to pick up my order. Frustrating and need the kid behind the counter to get a new job where he actually gets some help.... read more

Good ol Krispy Kreme, can you ever go wrong with a visit here? Well, I usually pop in occasionally for a classic glazed donut. This week I stopped in specifically for the Harry Potter themed donuts. There weren't that many left by the time I got there, but luckily the Gryffindor was still available. It was delicious! I usually am a little iffy about cookie butter as that was the filling, but it actually tasted great. The staff as always was sweet. I did notice in this visit, that they have outlets , which will be great to have a treat while you get some work done moving forward. Anywho, I will be back to try the other flavors while they have this limited time special. read more

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What's not to love about Krispy Kreme? The coffee is excellent, and the people serving it are friendly and have a great attitude. And the donuts, oh my, the donuts when that red sign is on and says hot donuts--it doesn't get much better than that. If you're staying in the midtown area, it's a short walk down the hill to Krispy Kreme and well worth it. It's a great way to start your morning. I'm sure the walk back up the hill burns off all the sugar in calories. read more

Krispy Kreme - Greatest Krispy Kreme, doughnut, sign ever! - Coffee & Tea Near Me - Atlanta, Georgia

it's 9:01am and I order 2 dozens glaze doughnuts which is supposed to be fresh and hot and ready. instead I got 2 dozen of cold doughnuts that feel like they just came out of the refrigerator. now I love krispy kreme but this is unacceptable you will think by ordering in the morning they would be warm or something but no cold as cold ice tea read more

The place had a nice vibe to it and it was clean, the service was good the person who served us was nice and respectful and he was funny when we asked about the free donut he was joking saying you didn't ask and we got the free donuts and the donuts itself was nice hot and soft showing it was just which made it more delicious recommend coming. read more

Man, I used to love this location. In the past two months, though, I've had three of the worst ever restaurant interactions at any place I've ever been. This last one did the Trick. I'm officially never going to Krispy Kreme again. I did an online order, you know, so I could be in and out when I got there. Then I went inside to pick up the online order and there were no less than 25 people in line. Of the four employees working only one was actually working. He was doing his best, while the drive-through lady leaned against the drive-through window and picked at her nails. Two more people in the back stood chatting, unconcern with the long line. Finally, after eight minute standing in line, I went to my car and drove through the drive-through. When I let them know that I had an online order the bored, rude, and unhelpful woman who had been picking her nails at the drive-through window, just kept repeating "online order pick up inside" despite the fact that I told her I had been waiting eight minutes and the line hadn't moved inside. She just kept repeating the same thing, talking over me and going out of her way to be a generally terrible, garbage person. I asked for a manager and guess what? Gotta come inside to speak with a manager so here we are I like Krispy Kreme doughnuts, but I don't like being treated like a piece of trash. So guess I'm going somewhere else for donuts in the future. This place is the worst. In addition, you'll find the place entirely wrapped in advertisements for their seasonal and limited edition donuts. In the three visits over the last three months I've made to the store, they have never once had a single one of the advertised donuts available. Today while I waited in line, I noticed that there were only three out of the 18 advertises donuts actually available at 10:30 in the morning. This store is mismanaged, absolutely uncared for, and should probably be burned to the ground by the corporation. read more

I love 'round the corner from Krispy Kreme and I'm proud to say I don't go here very often at all (my girlish figure demands it). but I DID visit to score a few mini doughnuts for my son's 1st-grade class and the post-fire renovations done here are spectacular. everything is new, virbant and clean with friendly/fast service to boot. read more

I have no idea how to describe our experience at Krispy Kreme. The doughnuts are always a hit but my heart cried out to the staff. Ms Mary and Ms Wright showed us kindness despite being overworked that day and scheduled to leave about an hour and half ago prior to us entering. They were doing a shift change and no staff was there. I am hoping EE can get back to a place were employees who go above and beyond can be appreciated and us as customers can leave an establishment with a great experience. We wanted to try the newly built location, the doughnuts were great! For the prices of doughnuts now, $15.99 before tax, they should be able to dance or sing or something! Lol thanks KK...not sure when we will return read more

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Wow. What happened. Haven't been in years. The cream filled barley had any cream. Like. WTF. Krispy crap now. Super unfriendly help too.

There's few things more satisfying than watching the donuts work their way down the conveyor belt, cooking in the oil, getting flipped, cooking a like longer, then watching the glaze pour over the donuts, gently coating every bit of the surface. I ordered an iced mocha. It was quickly and correctly prepared, but I was surprised at the tiny size of the medium. I'm not sure that I actually received the correct size. I should have asked, but didn't bother. Unfortunately, this location, resurrected after 2 fires burned this location to the ground, isn't the greatest. At 7pm Saturday the restaurant is filthy. The staff was curt, although they were efficient. There was little care for orders placed online or through the kiosk, which thankfully wasn't ours. We stood in line. We were able to watch the donuts cook and move straight into boxes then to the cashier to hand to waiting customers. This whole process brings back some familiar nostalgic feelings, remembering when I did this with my dad, whole going to work with him on weekends growing up. The donuts obviously are always perfect. Hot Krispy Kremes melting in your mouth is the perfect way to wrap up an evening in the city. read more

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This was my first time at the location since being rebuilt after the fire. I like the new structure. The staff gave great suggestions on what to order. The food was fresh. It would be nice to have more locations across the Atlanta metro! read more

I did not realize the Ponce location was back up and running since around September 2023. I happen to drive by attending an evening at the Fox. It is so good to see this shop open, as I have many happy memories beginning in the early 90's as a college student. I picked up two dozen, an original and an assorted dozen, as I had a coupon from my Krispy Kreme app for a dozen for $1. So now I have a dozen to share! These donuts make me happy! My hack is to freeze the dozen after I eat one, then slowly over a month eat them. I either heat them and eat, or I eat them frozen, which makes them more dense, but it gives me longer to enjoy. They have their drive thru, but I enjoy going inside to watch the donuts being made! read more

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Horrible customer service. The employees are rude. They don't speak when you stand at the register and they argue with you at the drive thru.. there are also homeless people inside harassing customers. read more

On my way to get my tires rotated I stopped to get a dozen for the shop crew. Toe drive thru was quite long so I went inside to place my order. I haven't been to KK since they reopened and was pleasantly surprised. Upon entering I saw a kiosk where I could order so I did to. It was a pretty quick process. While I waited for my order Mary let me know that I'm the future to come to her to place my order. There had not been a line when I came in only one person ordering. It seemed just as quick to use the kiosk. Mary was super pleasant and got me in and out in no time. read more

Krispy Kreme - Kiosk to order - Coffee & Tea Near Me - Atlanta, Georgia

Horribly rude service. The girl working the drive through should be fired because she is rude and also kept our change which was over $15. Hopefully, she will use my change and spend it on some etiquette school! I've never had someone speak so rudely to me and my family. The donuts taste great but the rude service makes this place a big no. Shaq, find some better employees! read more

Krispy Kreme - Coffee & Tea Near Me - Atlanta, Georgia

I am so excited they brought this location back!!! It was always the closest one and we missed it when it closed. I went within the first week it opened and all the staff was absolutely phenomenal! Everyone was so nice and always willing to help. I just picked up some doughnuts and they had them all ready and fresh and in fact I had to wait for glazes to come out fresh!! 10/10 so happy it's back read more

Krispy Kreme - Coffee & Tea Near Me - Atlanta, Georgia

How this location has any good reviews is really beyond my comprehension. There are so many things that are suspiciously bad about going there. The iced coffee is just wrong. The only way to describe it is your 5th cup of coffee from using the same K cup over and over. it tastes like dish water with the residuals of coffee. Obviously, a Krispy Kreme doughnuts are delicious. So it gets two stars just for that. But if you're expecting an employee to acknowledge your existence, if you're coming in from anything, but the drive-through good luck. I have stood at the counter for like over 10 minutes at times and not a single person has acknowledged I'm there and that's with an empty building. Seriously, I could be the only person in there and I have to do the cancan for them to notice that I'm trying to get some service. If you need some donuts, I would recommend going through the drive-through because it seems like the only way they will serve you quickly. But inevitably you'll have to order at the first window because they have a hard time hearing you with their intercom system. There is something charming about how bad they are. It's almost legendary for Atlanta at this point. read more

Omg. Krispy Kreme blew me away. The donuts were off the charts. The workers were so helpful and friendly. The ambiance was great. I will be back very soon. read more

First, get some uniforms that fit! Who wants to see the girls butt while waiting and waiting and waiting and waiting for their donuts? Find some employees that spend more time working and less time talking to each other. Next, get some change for the cash drawer. My order came to $9.56, the cashier told me they didn't have any pennies, would I take .40 instead of .44? My choice was??? Maybe I can take .45? Finally, get some fresh donuts in the store and clean the floor, felt like glue holding my shoes down. Next time, I'll go to Dunkin' Donuts. read more

We got here 10 minutes before closing. With a late night sweet tooth, I was expecting hard mediocre doughnuts but to my surprise, they were SOFT!! It wasn't hot, but definitely soft and edible. So good I forgot to take decent quality pictures, lolol! I ordered 6 assorted doughnuts with 3 glaze and 3 variety. I got raspberry filled, chocolate sprinkles, and cream filled. The worker was very courtesy and friendly for it to be the end of his shift. Looking forward to trying again at an earlier time to experience them hot and ready. read more

Krispy Kreme - Menu - Coffee & Tea Near Me - Atlanta, Georgia

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Great new rebuilt of Krispy Kreme since the last burn down- more spacious parking and drive-thru. I came into to get Strawberry glazed donuts and while waiting, I saw a worker spraying the floor down and the backsplash going into the donut push carts. So the donuts on the lower level trays are getting dirty water from the ground into the donuts you're eating. How is that sanitary?! What else are they doing that's in health code violation? No...thanks! read more

I was so sad when this burned down,but I'm glad to see it returned. To me, the older one displayed the cooking process better. This one seems to hide it part of it. The customer service, however, is terrible. Don't get me wrong,they are really nice. I ordered fresh doughnuts. However, by the time I got to pay for them,she asked if I wanted to exchange them for fresh hot ones. Sadly, like most businesses nowadays, they are more drive-thru focused. There just seemed to be a lot of employees with no sense of urgency to clear the front counter. To me, the doughnuts were good but not as good as they used to be. I get some of the hype about this location thought. I believe it's owned by Shaq. read more

Krispy Kreme - A 3 pack of fresh glazed - Coffee & Tea Near Me - Atlanta, Georgia

From the ash rises the mighty doughnut! Full of history and flavor the historic location is open once again. Watch for coupons and celebrations where doughnuts are free. read more

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RIP to this Atlanta institution. Two fires later - are y'all ever coming back. Articles claim that they are planning on rebuilding the iconic Krispy Kreme, as of July 2021. I've seen drive through lines round the building many a time over the years and have rarely ventured in other than a quick stop in the drive thru. My last visit was at the December 30th, 2020, right before the first fire in early February 2021. We didn't get dessert with dinner and on the way home drove past Krispy Kreme's hot sign, so obviously we made a pit stop. There was no line inside or outside, but we decided it was easier to pop in and pick up hot original glazed donuts there. They were the perfect way to end the evening. While I don't eat Krispy Kreme often, it still felt like a piece of Atlanta is missing without it. Hope it gets rebuilt soon! read more

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In house service severely lacks. Workers are practically non verbal - spent a bunch of money and no "thanks for you'd business " just silence. Drive through service a little better read more

Donuts are always fresh. Store is always clean. The short female Manager mentioned in another review is combative. She needs customer service training. She is liability to this store. This location is really impressive. Bad leadership will ruin employees, business, and customer's experiences. Good luck with that loud Manager. At 6:20 am, no one wants to be yelled at or argued with. No donut is that good! 9-16-2025 read more

Never to disappoint Krispy Kreme is the king of all donuts, as far as this patron is concerned. Being an Atlanta native, it was great to see and visit this location since the fire demolished the original building. The drive-thru queue moves relatively fast, and the staff are friendly. And to top it off, you get a hot glazed that melts in your mouth... You just can't beat that! read more

Those are my favorite donuts! I loved the original iconic place before the fire in 2020. Unfortunately, they had to rebuild it and it is not that great as before. However, i love their donuts and coffee. Service is ok, but the atmosphere is not the same anymore. read more

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I wish I could rate this place higher since it's the closest to me, but the service is painfully slow. Expect to spend at least 20 minutes in the drive-thru, only to sometimes end up with cold glazed donuts. When the donuts are fresh and hot, they're incredible--but it's a gamble every time. The staff is nice and all, but the pace is insanely slow. read more

Today, I had one of the most diverse experiences that I've ever had in my life. I had the urge to get some eclairs. I searched and searched knowing that I could not fall off the wagon without getting me some fresh eclairs today. My first stop was at Dunkin' on Cascade. They did not have any. I left Dunkin and traveled to the Krispy Kreme at 633 Evans Drive. When I first walked into the store, I saw a young lady (cashier) rearranging some bottles of beverages in the cooler. I stood there, waited patiently and watched her for a few minutes. She finally turned around and asked me what did I want? I had my mask on as I answered and she said that she was unable to hear me with my mask on. I lowered my mask and told her that I wanted some help. She asked me are you ready? This redundant conversation went on for a few times with the same answer! So she was just so indignant about my request for service, that I decided I didn't need to spend my money at this Krispy Kreme. I traveled across town to Krispy Kreme at 295 Ponce De Leon. When my wife and I walked into the restaurant we were met by a wonderful lady, Miss Mary. She greeted me so friendly and welcoming! Take your time look around. I'm here to help you! WOW! This was in total contrast to our experience at the Krispy Kreme at 633 Evans Street. I was totally shocked at the difference in the customer service that I received from the Krispy Kreme at 295 Ponce De Leon as opposed to the Krispy Kreme at 633 Evans Street. To top it off, Erica was just as friendly as she received my payment! Thank you, employees of Krispy Kreme, at 295 Ponce De Leon! You made My Day! Jay Pee R2 D2 read more

Krispy Kreme - Krispy Kreme at 295 Ponce De Leon Avenue - Coffee & Tea Near Me - Atlanta, Georgia

Happened to be hanging out with my sisters and while we were enjoying our homemade brunch, I had been craving Krispy Kreme for a longgggg time and finally decided it was time for a gooood doughnut. I placed the order using my app and within 10 minutes, I was walking in a picking up a box of lovely doughnuts that were guaranteed to keep me smiling. I ordered a half dozen with three original glazed, a lemon filled, and two chocolate icing doughnuts with sprinkles. They were warm and fresh andddd totally worth the trip! Kudos to the young lady working the register. The person in front of me decided to pay using a ton of pennies and the amount of patience I witnessed was amazing. She just kept a smile on her face (I could tell from her eyebrows that she was smiling behind her mask) and was so pleasant! read more

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The workers were all so polite and nice. The manager came to our table and talked to us. The donuts were delicious and the place was immaculate. The best part was that there was zero mention of a tip. No screen in your face with 20% higlighted, no tip jar, no receipt with a blank tip line. How refreshing. Love this place. read more

This location finally reopened after being set on fire.. twice. We opted for the drive thru since we wanted dessert after dinner. The parking lot is huge! There was a line at the drive thru and we solely wanted a single chocolate glazed with sprinkles, blueberry glazed and original glazed. We were getting echoey feedback when we were placing an order, which was unpleasant. When we got to the window, the cashier only rang us for one donut. read more

Was cruising by and saw that the HOT sign was on. Quickly pulled in and ordered a couple of doughnuts. No line when we went (around 6pm) as the place was mostly empty. The cashier was able to get me an original doughnut that was freshly made. It was fluffy, warm, and delicious!!! This location is pretty big with a good amount of seating. You can see the doughnuts being made from the seating area. The place is very clean and staff was friendly. They also had a large variety of doughnuts available. Still craving some fresh krispy kreme doughnuts and will definitely go back on my next trip to Atlanta. read more

Krispy Kreme - Apple fritter, original filled, original glazed - Coffee & Tea Near Me - Atlanta, Georgia

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No glazed donuts???!!! How do they run out of glazed donuts? And the employees were nowhere to be found. One associate was working the front. First time getting the chocolate glazed, they were good. read more

Krispy Kreme - Coffee & Tea Near Me - Atlanta, Georgia

Great when hot and might have a long line but sometimes worth it the drinks are not as good but overall it's a good place there service is great read more

Stopped by to try the Christmas doughnuts. See pic below. Beautifully decorated and fresh as always. Downside is they are definitely smaller and more expensive. I was also disappointed they didn't have the birthday cake doughnut. read more

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I'm done supporting Krispy Kreme. Prices are ridiculous. Other donut companies prices are 30% less than Krispy Kreme and the quality of donuts are better. I only supported Krispy Kreme because of history. Now we have other options, and the other options are better and cheaper. read more