Kind, helpful, and quick! They helped me out with multiple items I brought in for repairs and I had…read morea lovely chat with them while they completed the repairs and cleaning. Super knowledgeable and nice to work with!

Amazing people They are the best and most reliable people I have ever dealt with. They have fixed…read moreand created the most amazing pieces for me.. honest, down to earth and always willing to access and give you an honest opinion.

Would not recommend them with high carat gold. Wanted to turn my 24k gold into other jewelry and…read morethey did a scratch test to test the gold. They stated it was 22k. As a jeweler, they should know scratch tests are not meant for higher carat gold but a xrf or pmi gun. Took it to a pawn shop for testing and even the jewel recycle and they both confirmed it was 24k. Them being jewelers, they should know this and not try to scam customers. Their work is amazing from what I have seen but I can not trust them. Beware.

When a tenured branding expert moves from Los Angeles to Durham, she's compelled to analyze…read morebusiness presentation. From the moment I met one of the owners, this gem of a store got my attention. Before setting foot into the shop, I was impressed by their proactive, organic social media campaigns. The visit to Jewel Smith of Durham blew our minds. The attention to in-store customer service was most refreshing and sadly unique. They know how to make the jewelry purchase experience fun and memorable. Each piece is created by talented architects with impressive tools and timeless machinery. There are exquisite pieces that are one of a kind with gems carefully purchased from every part of our planet. I realized after my first visit to the local mall here how I'd never again attempt a purchase at a chain jeweler. It's not too late for Christmas with their fully staffed extended Holiday hours and a dedicated parking lot. And then there's always Valentines Day.

I have had my watches serviced here and been impressed by the service. I just dropped them off and…read morewalked down to the Regulator to poke about for a bit and then they were ready, less than an hour later! I have also had a very fragile antique ring repaired here. An Nguyen was very patient in discussing what I could expect from the repair. I appreciated his honesty and willingness to attempt the repair anyways. Additionally, I have two friends who have had engagement rings designed by An. He really takes time w each client to get to know their style and what is going to make them happy for years to come. Both of those lucky girls ended up w amazing, one of a kind diamond settings that perfectly matched them. Supporting local artists and having a piece of jewelry that you will love for a lifetime, doesn't get much better than that!

I've had my wedding ring repaired here. An had it fixed in less than 20 min, all shiny and…read moreeverything. He even cleaned my engagement ring for me too! While we waited, I loved daydreaming about some of the other pieces in the shop. I was eyeing a particularly gorgeous ring that would be a perfect anniversary present. **hint hint** (In case my husband happens to read this review)

I came on a whim to browse and no intention to buy anything. I just wanted to look at beautiful…read morethings. They were so very friendly, not pushy in the least. Also, they gave my engagement a free cleaning by hand, which I thought was only done by larger chain jewelers. The selection of jewelry was lovely--so many interesting pieces.

I went here to get a ring repaired and another ring sized. I'd been to a competitor a couple of…read moreyears ago to get one of these same rings repaired. What a completely different experience. The sales people at Hamilton Hill were very warm and friendly. The goldsmith who was going to do the actual repair met with me, explained what he would be able to do and gave me a choice with the estimated cost. It was by far less expensive than the estimate I received from the competitor. I am very, very happy with the result and so glad I chose Hamilton Hill.

We happened into this store during the Third Friday Art Walk, and I'm so glad we did. There is a…read moregreat selection of African art, jewelry, home decor, clothing and other items. We purchased some African shea butter, which feels divine on my skin. I was also struck by some if the artwork. The staff member was friendly and helpful. I see myself stopping in whenever I'm in the area.

The kids hoodie from Kenya was exactly what my son needed. It fit well and was made with quality…read morecotton.

Shoddy business at best. Terrible customer service. Rude and unprofessional. These people will lie…read moreto you right in the face and then act like they are your best friend right after. What ever you do don't ask For Rebecca. I have never worked with someone more incompetent in all of my days. Don't except to purchase anything of quality from this store. They don't even sell Rolex anymore. What a joke.

Fantastic service and a great selection of watches. The cases are curated well and arranged neatly…read more- while they offer a solid selection it does not appear over crowded. The interior is clean and quite inviting. The staff was very friendly, attentive, knowledgeable, and efficient. They will work with you and try to get you the best deal on whatever you are looking for while allowing you to look around and take your time. The experience was incredibly smooth from start to finish, and at moments I even felt a tad pampered. Highly recommend and would definitely return.

I have an antique ring with gold plating that had worn off. I wanted to get it down to its original…read moresilver finishing and they did it within 24 hours for only $25. I didn't even need to make an appointment. I love a business that takes pride in what they do and run it honestly. I will definitely be back for any jewelry-related fixes.

The staff at Olmaz jewelry are professional and easy to work with. I have purchased at least five…read morepieces of jewelry as well as bringing in other jewelry for repair and have no complaints. I will continue to do business with them as I am confident in their professionalism.

I found this quaint little gallery during the Third Friday Art Walk, and I was pleased to see so…read moremany different mediums (and artists) represented. I ended up purchasing a piece for my home for a great price. I'm really glad I found them.

Our family was in town for a soccer tournament, and my son wanted to find a pair of handmade…read moreearrings for his girlfriend. I found The Artisan Market at 305 while doing some search on Yelp. What a great shop! It's small, but they offer a wide variety of local-made items included pottery and jewelry. The prices are reasonable, and the staff is very friendly. The next time you're on the hunt for a special gift, or simply want to treat yourself to something special, I highly recommend you visit The Artisan Market at 305.

What a cute store! We wandered in here after walking by it many times. It has a great selection of…read moregifts and clothing. The staff were really friendly. We will definitely be back!

One of the cutest stores!! Cute gifts! Unique items And Vintage clothes! Friendly staffread more

I wanted to convert a vintage bag chain into a necklace, but was struggling to find proper hardware…read morethat would look good with the chain. (Ex. Size, color, plating) I had checked craft shops and stores, but couldn't find anything that was a good match. Earlier during a quick trip to Chapel Hill, I remembered this shop was in the same mall as Mulberry Silks and we decided to stop in during our next visit. It's kind of across from Mulberry Silks and is near a ladies boutique and the CBD cafe. The shop offers jewelry making tools, beads, closures, and some pre-made items as well. There is a small workspace where you can make jewelry there and I suspect that they may hold workshops or classes from time to time. (There are signs saying that the staff could also try to design/help create custom jewelry pieces for customers if they are interested.) I believe we've run into the owner both times I've gone in and she's usually working on something but will look up and greet customers. If they have questions, she is happy to help. I like that there are closures and jewelry parts available that are 18 KT plated gold, and in addition, there are some gold filled ones as well. We did ask the owner to take a look at our chain to see what size of the 18 KT plated closures would fit or suit the chain we brought best. She pointed out two sizes and felt we could go either way. We didn't have the proper tools at home to install the hardware onto the chain, so the owner was gracious to let us use the workspace and tools to attach the hardware to the chain. Prices for the hardware were reasonable. Also I appreciated that she had the workspace available for us to utilize when we needed the correct tools to add them to the chain. With regard to parking, it can be a toss up. There are a few surface lots you can park in, but one of them is shared with Harris Teeter and can get full.

After seeing a few other bead stores the area, Firefly is sensational. Not only is it beautifully…read morelaid out, but the selection of beads is amazing. And then there's the owner, Melanie ---- so helpful, accomplished, and personable. Melanie creates some wonderful pieces of jewelry. Anyone having ideas for creating something from beads will have a hard time deciding which ones to use; however Melanie is there to help in any way. If I could give more than five stars, I certainly would.