I have been shopping at Anderson Towne Center Kroger for many years and love the fact that added chefs in the store make my decision making & shopping experience a whole lot easier.On two recent occasions I was pointed in the direction of Chef Ray and immediately felt at ease and comfortable in the conversations we had with dinner decision making. Not only was he able to help me focus on what I needed, he helped me do it all on a budget and even showed me where to find products. I will definitely ask for Chef Ray in the future. He really helped with my annual backyard barbecue, as well. Thanks Chef Ray! read more

I went to the fuel center there. After a full tank of gas, a day later and a tow to the dealer....apparently I got a tank full of watered down gas. Kroger plus card didn't save me anything this time and is costing me big. The grocery store rocks though! read more

What a supermarket! I'm not used to these mega-markets that have everything. My kid love the mini shopping cart. Let it be said that if you need to goto a supermarket in Cincy, you pretty much have Kroger's and nothing else. Prices, selection and variety were great! read more

Outstanding location, fresh ingredients, chef inspired recipes, this Kroger makes you want to be a better cook. Meat and Seafood Dept. are top notch as are the Bakery and Produce departments. Thank you Chef Ray for your help and inspiration! Campground dinners are now gourmet masterpieces not just burgers and hotdogs. read more

Most amazing Kroger ever! They have Starbucks, so that's all I need to put in this review. lol Big spacious, futuristic, beautiful, convenient, friendly, Homey feeling, Beautiful deli area, everything looks so perfect and the atmosphere is so happy. I'd recommend even coming here if you were upset about something, grabbing a Starbucks and walking around; Kroger has turned into quite the little happy multi convenience grocery store while maintaining to keep consumer cost down, love it! . read more

While this Kroger is large and has come nice add-on items (Sushi, Chippery, etc...) they seem to always be taking the items I enjoy off of the shelf after months of offering it. This is very aggravating as I know have to go to the Mt Washington Kroger in order to get the items I cannot find here. Maybe they are simply trying to offer too much outside of the food and it takes away from the food variety. Produce in general is not very good. Watch out for mold on the strawberry's and bad veggies. I will often drive to eastgate to go to Meijer and Sams just to bypass this Kroger. There really are no other options for groceries in Anderson other than Kroger I am surprised at all of the positive reviews. I would and do go out of my way to shop elsewhere. read more

Stay far away from the pharmacy. If you call they are so nasty and do not call back. The lines are long .

This is no ordinary Kroger. It's the next best thing to Jungle Jim's for foodies - even if it is a distant second place. It is also a sampler's paradise. Go on a Friday at dinner time, Saturday 10:00 - 5:00 ish, Sunday 12:00 - 4, and you can skip lunch.Here's the map: Go in, turn left. Stop at the sushi bar and get some sushi. Continue forward, hummas and chips to the right at the end of the hot food bar. You will be near the giant cheese island. Look for samples there- it's the only chance I ever get to eat $20.00 / lb cheese and suasages. Look over by eat-in area, there may be a random sample over there, maybe cheese spread. As you move towards the deli, check by the hot soup display, there are cups there for you to sample with, and often samples of chicken wings. As you continue into the deli, To the right you should find skyline dip, croissant sandwiches, maybe some taco dip. There will usually be a meat and cheese sampler as well Continue towards produce. To your left and randomly scattered about you should find samples of artisan breads, cookies and croissants. Be sure to look on top of the dessert case. I've found chocolate covered strawberries, chocolate mousse, and a variety of gourmet desserts. Samplers are scattered throughout the produce section. Also, look for in store made puff cakes and potato chips. Next stop is between the meat counter and the seafood case. I've found pork chops, hamburgers, flat iron steak, rib eye steak and even duck. Keep moving across the back of the store. Right before the dairy case you should find pretzels and some kind of dip, maybe a hummus, maybe a garlic spread. If you get thirsty, there's a drinking fountain up front. I'd go on but it's 6:00 on a Friday and I've just made myself hungry,off to get some free dinner. samples updates: 4/3/2011 - Store made crab cakes and salmon cakes with Private Selection Remoulade - awesome! read more

This is one of the best Kroger's in Cincinnati! It's great to shop here because there is so much under one roof (5/3rd bank, Starbucks, jewelry store, etc). The food is always very fresh and there is a wide selection of fresh meat and produce. It's a great place to stop for lunch and grab a sandwich made just for you with high quality ingredients, or fill a box at the "chef on the go" station. You could even get sushi and I can't imagine a fresher way to get sushi than directly at the store that sells the fish! There always seems to be something interesting to sample from merlot cheese to fresh peaches, take a walk around the store and let your taste buds guide you! read more

I mean, you can't go wrong. This is like a super-Kroger on steroids! Grocery store aside, there's huge deli, catering, floral, cafe, wine/liquor departments and an in house jewelry store to boot! It's comparable to Wegmans (east coast peeps!) meets downscaled costco without the wholesale pricing...amazeballs! Costs are comparable to giant/meijer and the space is beyond generous. Only downside is the layout of the store and organization of aisles makes no sense to me...and is seems to change every time I'm in there. Plus it's crowded at peak times. Major bonus is the Friday night wine tastings for 50cents! Awesomeness! read more

KROGER CUSTOMER SERVICE PHONE is the subject of this review. The web site was not working - my gf was trying to get coupons and it was flaking out. So when calling, the woman on the phone was kind of rude - talking over my GF. She was asking questions and then talking over the answer - interrupting. She did finally check herself once my gf explained that they can't both be talking at the same time. My gf has a spanish accent, and I wonder if it had been me with my male voice and lack of accent would have gotten more respect. I would hate to think that but I know it happens. Sorry, just projecting a little... I'm still a big Kroger STORE fan. read more

I hate shopping at Kroger. I really do. This Kroger has a lot of things. This is one of the best Kroger stores, of course, because it's in a white, affluent area. I hate shopping at Kroger because of the way they send rotting, old produce to poor areas. I used to live in Price Hill. Produce from the local Kroger store would consistently spoil in a day because it was so old. They make money off poor people by selling them half rotten produce. Those are people who can't afford to go back to buy another bag of apples. That's how Kroger does business. I think it's appropriate to not shop at their nice stores because of how they do business in poor areas. read more

Best grocery around! This store was one of the first "big ones" that has everything from milk to diamond jewelry! We have 4 within a couple miles of us and this is the one we always frequent! read more

5/21/13 got there about 2:30 checked out at 3:30 I have never been so disgusted with a grocery store in my hole life. i was at the Anderson town center location in Cincinnati ohio. There were MULTIPLE pack's of "fresh" strawberry's with Furry mold growing all over them. i took one up the the front desk and asked for a manager. when he got there and i told him that there were more back there with mold on it and showed him the one his response was thanks for letting me know when someone from that department comes in i will let them know. (what about the other people who come in before then?!?!???!!!!) Not only that but when i went to check out the receipt for coupons ran out of paper. and she refilled it but said oops sorry i guess they are not going to re print for you.... and i should have had 2 of the greengiant 2 dollars off my next visit coupons. i am beyond disgusted read more

Kroger Bakery made some terrific cake pops! We ordered some cake pops to use as a dessert for my son and his bride's rehearsal dinner. The bakery decorated these pops beautifully and even individually wrapped them for us. They were delicious, and looked amazing. Thank you! I would definitely order from this bakery again. read more

Kroger in Beechmont just lost a valuable customer. The baker was impolite and I went to the customer service where they called the manager and the manager was equally as unhelpful. Go to Walmart where prices are better or another Kroger like Oakley where people there are actually working to serve you rather than for a paycheck. The managers name was Joe and the bakers name was Heather on October 20, 2016. I'm not interested in ever putting my money in this location again. read more

This place is way too big. You spend so much time there, not by choice. You would think the hot food selection would be good considering the size, but the service is rude and they don't always have consistent options. read more

Pharmacy: I go to the Anderson Kroger Pharmacy very often. Also I never write reviews . It is very very slow pace, long wait times customer service except for 3/29/19 with *Nicole C* a pharmacist. There was an issue with my medication and so I spoke to her she was very *aggressive* over the phone and *constantly repeating* herself. She basically told me *I was wrong* she was right* over and over in a *mean* way and *aggressive tone*. She did not offer any solutions or further steps to take to resolve the issue when I asked. When I asked for any other way of going about resolving this she was *continuously rude* and when she was done talking *hung up on me*. I have worked many customer service jobs mostly in finance and have never once hung up someone or had a coworker of mine hang up on anyone even if they where cussing, calling us names and I did none of that to Nicole C. So if you have a problem at this store avoid Nicole C the pharmacist because everyone else there is polite. But the service is slow. Based of this experience and my issue still not being resolved after calling corporate and then telling me to talk to a different pharmacist or store manager by corporate I give Nicole C a -5 stars and Krogers system of resolving pharmaceutical issues a 0. read more

I try to avoid this Kroger at all cost but since I shop my of my food locally, I still end up here because it's the buggiest supermarket in distance to me. Few months ago I had noticed this employee named paul who would follow me around, I mentioned his name to a local friend of mine and she knew exactly who I was talking about. She said he would follower her too. So I begin to think maybe he targets females... yesterday I was in Anderson Kroger who he is employed for the first time in a week or two(tried avoiding this) and of course I see him creeping on me everywhere, I would look back and he would be right there, I would look down an isle to see if something I needed was there and he would be on the other side of the isle, he was following me the whole time. Finally I'm at checkout and I see him walk directly there at the same time as me. So then I was thinking he must of thought I was stealing( which I would never), and sure enough he walks back and forth past me and I could see him out of my Peripheral vision staring me down. Finally I just watched him and he walked up to me, and accused me of stealing nuts.... I didn't even have nuts in my cart. He began to pull things out of my already bagged items and said I labeled them wrong and was using the wrong codes, so I made him look at all of them and they were all right. He didn't know what to say after and was just like " well I saw you " and I said, " you saw what you wanted but you definitely saw me because you followed me around this whole store. He wasn't even the person who was on self checkout duty either. Worst experience ever by far never that I would be harassed at a super market read more

I give up for now. The parking is terrible. Great variety but getting in and out is taking your life in your hands. The new Freshtyme offers good quality with little risk to my life. Can get in and out quickly and safely. Hope things are better after the expansion is complete but for now I'm taking the easy way. read more

I hate this store. they have a great variety of meat,fish produce ect. But because they offer a large variety of foods the isles are narrow. This store is always crowded. There is always people stocking. It is very difficult to navigate under these circumstance. Forget going there on the weekend. Each parent bringsat least 3 to 5 kids and they all get little carts. While the grown ups are catching up on the latest them and all the little carts are blocking the meat/produce/dairy counter. Whoever thought these little carts were a good idea should be shot. read more